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Floremme Creative Solutions is seeking a skilled IT Specialist with a strong focus on SEO and digital optimization to support our Clients and their needs. In this role, you will play a key part in enhancing our clients' online presence, optimizing their websites, and implementing technical solutions to boost performance and engagement. Responsibilities: - Conduct comprehensive SEO audits, including keyword research, and implement strategies to improve search engine rankings. - Optimize website speed and performance across various CMS platforms, including WordPress. - Integrate and configure chatbots to improve user engagement and customer service efficiency. - Ensure websites are listed and updated across online directories to improve local search visibility. - Monitor and resolve technical SEO issues such as crawl errors, broken links, and mobile responsiveness. - Generate and present performance reports using tools like Google Analytics, Search Console, and other SEO platforms. Requirements: - Proven experience in technical SEO, website performance optimization, and digital integrations. - Familiarity with SEO tools such as SEMrush, Ahrefs, and Moz, as well as website performance tools like GTmetrix and PageSpeed Insights. - Strong knowledge of HTML, CSS, and CMS platforms, particularly WordPress. - Experience with chatbot integrations and online directory management is highly preferred. - Analytical mindset with the ability to interpret and present data-driven insights. - Bonus: Experience in the healthcare industry or knowledge of healthcare compliance standards. What We Offer: - Opportunity to work with a growing, innovative team dedicated to healthcare businesses. - Potential for a long term contract with us. If you’re passionate about combining IT expertise with creative solutions to drive meaningful results, we’d love to hear from you!

We are seeking an experienced Account Manager to leverage existing business relationships to promote our innovative chatbot and voice agent solutions. The ideal candidate will have a strong network among business owners that may have an AI needs. Your role will involve outreach, relationship building, and strategic promotion to drive sales growth. If you are proficient in connecting with potential clients and have a passion for AI, we want to hear from you! For us, we offer significant commission based deal with contract signed on upwork, so you don't have to worry you are not getting paid. Meanwhile, we offer competitive products with demo and reasonable prices, so we have a high conversion rate. All these will make your conversion much easier. For applicants interested, pls provide a screenshot/video to show the client you are working with, we would appreciate to cooperate with you for long-term.

Project Scope: Development of a Comprehensive Sportsbook and iGaming Platform Introduction This project aims to create a feature-rich sportsbook and iGaming platform that offers a seamless and scalable user experience. The platform will include advanced features such as Bonus Engine (Wager Bonus, Express Bet of the Day, Comboboost, Freebet, Bet Insurance Bonus, Cashback Bonus), a Jackpot Management Engine, Instant Registration, Odds Provider Integration, Real-time Data Layer, and Chat Support Tools integration. These features will be designed to provide both operators and players with a powerful, flexible, and secure gaming environment. The platform will cater to a global audience and provide operators with complete control over the source code and intellectual property (IP). Project Objectives Develop a scalable, secure, and feature-rich sportsbook and iGaming platform. Provide a dynamic Bonus Engine, incorporating various bonus types like Wager Bonus, Freebet, Comboboost, and more. Implement a comprehensive Jackpot Management Engine for managing both progressive and fixed jackpots. Integrate real-time Odds Providers and Data Layer to enhance live betting and player experience. Enable Instant Registration for faster user onboarding. Integrate Chat Support Tools for improved customer service. Deliver full ownership of intellectual property and source code to the operator. Ensure compliance with all regulatory standards and responsible gambling protocols. Key Features 1. Bonus Engine The Bonus Engine will centralize all player engagement features, offering a variety of bonuses and promotions to attract, engage, and retain users. Wager Bonus: Awarded based on total wager amounts over a specific time frame. Express Bet of the Day: A daily bonus for multi-leg express bets. Comboboost: Boosted odds for specific bet combinations. Freebet: Free bets for qualifying players. Bet Insurance Bonus: Refunds on lost bets for specific bet types. Cashback Bonus: Based on players' losses over a set period. 2. Jackpot Management Engine The Jackpot Management Engine will provide exciting jackpot experiences for players. Progressive Jackpots: Pool grows with each qualifying bet, with multiple tiers for larger pools. Fixed Jackpots: Pre-set prize amounts, linked to events or specific promotions. Jackpot Notifications: Real-time alerts when jackpots increase or are won. Win History: Transparent tracking of jackpot wins and amounts. 3. Instant Registration The Instant Registration feature will streamline the onboarding process for players, reducing friction and enhancing user experience. Quick Registration: Players can sign up with minimal information, including via social media or single sign-on (SSO) options. Automatic KYC: Integrated KYC for identity verification during registration, ensuring security and compliance. 4. Odds Provider Integration Real-time Odds Integration: Seamless integration with reputable odds providers to ensure up-to-date, accurate betting odds for sports, casino games, and live events. Customizable Odds Feed: Options to adjust odds and line feeds based on regional preferences or specific operator needs. Live Betting: Real-time odds updates and live game feeds for dynamic in-play betting. 5. Real-time Data Layer The Data Layer will enable seamless interaction with third-party analytical tools and services such as Google Tag Manager, Facebook Pixel, and other tracking services for insights and performance analysis. Data Layer Integration: Structured and organized data for easy integration with analytics platforms. Tracking and Analytics: Track user behavior, engagement, conversion, and interaction for continuous optimization and marketing strategy. 6. Chat Support Tools Integration The Chat Support Tools will enhance customer support and engagement by enabling live chat between users and support teams. Live Chat Support: Instant messaging feature for direct customer support interactions. AI-based Chatbot: For 24/7 support, automated queries, and responses, especially for common issues. Multichannel Integration: Seamless support through SMS, WhatsApp, email, and other platforms, integrated into the platform. 7. User Interface and Experience (UI/UX) The platform will be designed with a focus on an intuitive, responsive, and user-friendly experience across all devices and channels. Multi-Device Support: Optimized UI for web, mobile, and integrated communication channels such as SMS and Telegram. Responsive Design: Adaptable layouts for varying screen sizes. Accessibility Features: Compliance with WCAG (Web Content Accessibility Guidelines) for users with disabilities. Performance: Optimized for fast loading times, achieving a 90%+ performance score on Google PageSpeed Insights. 8. Payment and Financial Systems Multi-Currency Support: Enable real-time currency conversion for global players. Multiple Payment Methods: Integration with traditional payment methods (credit/debit cards, e-wallets), cryptocurrencies, and other regional payment systems. PCI DSS Compliance: Secure processing and storage of payment data. 9. Risk and Fraud Management Fraud Detection Tools: AI-based tools to monitor betting patterns, flag suspicious activity, and prevent fraud. KYC/AML Integration: Automated identity verification for user onboarding. Monitoring Systems: Real-time fraud detection and account monitoring for early warning signs of irregular activities. 10. Reporting, Analytics, and Business Intelligence Real-time Dashboards: Customizable dashboards to track user activity, financial performance, and operational metrics. Third-Party Analytics Tools: Integration with Google Analytics, Power BI, Tableau, and other reporting tools. Regulatory Compliance Reporting: Automated tools for generating reports required by regulatory bodies. 11. Notifications and Communications Personalized Notifications: Based on player behavior, preferences, and betting activity. Multichannel Notification System: SMS, email, push notifications, and in-app messages. Notification Preferences: Allow users to customize notification types and frequency. Technology Stack Frontend: Vue.js, Vuex, Vue Router, Tailwind CSS. Backend: Golang, RabbitMQ/Kafka, Socket.IO. Databases: PostgreSQL, Redis, MongoDB. Infrastructure: Kubernetes, Docker, and Content Delivery Networks (CDN). Analytics & Tracking: Google Tag Manager, Facebook Pixel, and other third-party tracking tools. Development Timeline and Milestones Phase 1: Project Planning and Requirements (4 weeks) Define scope, objectives, and technical specifications. Phase 2: Design and Architecture (6 weeks) UI/UX wireframes and system architecture. Phase 3: Development (16 weeks) Develop frontend and backend features, including Bonus Engine, Jackpot Management, Instant Registration, Odds Provider Integration, Real-time Data Layer, and Chat Support. Phase 4: Testing (6 weeks) Functional, security, and performance testing. Phase 5: Deployment and Launch (2 weeks) Deploy the platform and address any initial bugs. Phase 6: Maintenance (Ongoing) Continuous support, bug fixes, and updates. Deliverables Fully Functional Platform: Complete sportsbook and iGaming system. Bonus Engine: Full implementation of Wager Bonus, Freebet, Comboboost, Bet Insurance, and Cashback Bonus. Jackpot Management Engine: Full integration for managing progressive and fixed jackpots. Instant Registration and KYC: Fast player registration and automated KYC verification. Real-time Odds Integration: Integration with live odds providers for in-play betting. Data Layer: Real-time analytics and tracking integration for improved data insights. Chat Support Tools: Integration of live chat and chatbot functionalities for customer support. Source Code and Intellectual Property: Full ownership of source code and associated intellectual property. Comprehensive Documentation: System architecture, API documentation, user guides, and operator manuals. Regulatory Compliance: Tools for generating compliance reports and regulatory documentation.

We are looking for long-term outbound telemarking experts. We are an Australian-based business that sells different products to small businesses, from Free products that save Business owners Money to implementing software solutions to help scale their business. We are looking for several new team members to work on our Australian business, and we have the opportunity to expand to Dallas, Texas, for the right team members. We are looking for long-term workers. We are the type of business that shares our success with our long-term team members.

We are seeking a skilled developer to create a voice-enabled AI chatbot or virtual assistant for our fast casual restaurant. The chatbot should efficiently take customer orders and provide a user-friendly experience. The ideal candidate will have experience in AI development, natural language processing, and voice recognition technologies. If you have a passion for enhancing customer service through innovative solutions, we would love to hear from you!

We are a new startup in InsurTech space seeking a skilled developer to fix an existing chatbot using Botpress and on phase two integrating it with Intercom. Fixing it as in sometimes it gets stuck when researching knowledge base or doesn't answer properly. Expecting 2 separate quotations for the two phases. The bot will serve two primary purposes: 1. Knowledge Base Assistance: Provide users with accurate responses from a custom insurance knowledge base. 2. Quotation Assistance: Guide users through a seamless process to obtain insurance quotations, leveraging user data and predefined parameters. Key Responsibilities: • Develop a chatbot that integrates Botpress with Intercom for seamless customer interactions. • Design two distinct workflows: • Knowledge Base Workflow: A system for answering user queries about insurance products and services using a structured knowledge base. • Quotation Workflow: A guided flow to collect user inputs and provide real-time insurance quotes. • Implement backend integrations with existing APIs or databases for quotation generation. • Ensure the bot provides a natural, user-friendly conversational experience. • Perform user testing and iterations to refine workflows and improve the user experience. Qualifications: • Proven experience with Botpress chatbot development. • Familiarity with Intercom API and its integration capabilities. • Strong skills in backend development, especially in integrating APIs and databases. • Experience with conversational design principles and creating engaging chat flows. Deliverables: 1. Fully functional beta chatbot integrated with Intercom. 2. Two workflows (Knowledge Base and Quotation) tested and ready for use. 3. Documentation of the chatbot’s architecture, workflows, and integration details. 4. Recommendations for future iterations and improvements. Timeline: Expected project duration is 2/3 weeks I'm attaching the first version of the bot to be fixed here.

About the Role: We're seeking a highly skilled and experienced AI Chatbot Developer to spearhead the design and implementation of a sophisticated AI agent within our existing chatbot. You'll leverage ChatBase platform to build an intelligent assistant that seamlessly interacts with both our ManyChat chatbot and our human agent, ensuring a smooth and collaborative user experience. The ideal candidate is passionate about conversational AI and has a proven track record of creating engaging and effective chatbot solutions. Core Responsibilities: - Conversational Design: Develop and refine conversational flows that align with our brand voice and seamlessly integrate with both our automated chatbot (ManyChat) and human agent workflows. - Platform Integration: Integrate the AI agent with our existing platforms, including ManyChat, Trello, and other relevant systems. - Real-time Data Interaction: Enable the AI agent to access and utilize live data to provide accurate and dynamic responses. - Visual Integration: Implement the ability for users to input photos within "How To..." conversations to facilitate better understanding and support. - Action-Oriented Design: Develop chatbot interactions that drive user engagement, lead generation, and ultimately, conversions. - Tool Recommendation: Evaluate and suggest alternative or complementary chatbot tools that could enhance our project and overall customer experience. - Conversational Analysis & Optimization: Analyze our existing chatbot conversations and provide data-driven suggestions for improvement in terms of flow, engagement, and effectiveness. Qualifications: Essential: - Arabic Language: Fluent in spoken and written. - Proven Experience: 5+ years of demonstrable experience in AI development, specifically in chatbot design and implementation. - Strong Conversational Design Skills: A deep understanding of conversational principles and best practices for chatbot interactions. - Technical Proficiency: Hands-on experience with chatbot development platforms (ChatBase, Dialogflow, etc.) and API integrations. - Analytical Mindset: Ability to analyze data, identify patterns, and use insights to optimize chatbot performance. Nice to Have: - Experience with ManyChat platform. - Familiarity with Trello or similar project management tools. - Experience with image recognition and processing technologies. - Knowledge of NLP (Natural Language Processing) techniques and best practices.

We are looking for an experienced chatbot developer to create a WhatsApp chatbot for our agricultural business. The chatbot's primary purpose is to manage incoming leads, respond to common questions, and centralize collected data in Airtable for easy follow-up. Key Features Required: WhatsApp Integration: Use WhatsApp Business API (e.g., through Twilio). Ensure compliance with WhatsApp's guidelines for bots. Data Collection and Storage: Collect basic user information: Name, age, gender, phone number, location. Categorize leads into: Workers (e.g., potential employees). Suppliers (product vendors). Buyers (clients interested in purchasing blueberries). Recruiters (agents bringing workers to the farm). Integrate seamlessly with Airtable to store and organize lead data. Automated Conversations: Natural, human-like tone. Allow users to select predefined options for faster interactions. Handle common questions like: Job availability and requirements. Wage expectations. Information about accommodations (include pictures or links). Farm location and transport. Respond dynamically to queries while flagging any unrecognized inputs for manual follow-up. Image/Link Sharing: Respond with images (e.g., housing, farm pictures, plants) or share links to Google Drive/Dropbox albums when requested. Error Handling: Inform users when the bot doesn’t understand a question and suggest next steps. Ease of Maintenance: Simple interface for updating FAQs, conversation flows, and response templates (preferably editable by non-technical users). Volume Handling: Capable of managing 500-1000 monthly messages. Language Support: Spanish as the primary language. Must handle informal text inputs (e.g., poor spelling, grammatical errors).

We are looking for agency owners to test a new AI sales product. As a product tester, you will get free access to the software suite that helps you become more competitive, land more deals, and simplify your lead generation/sales workflow. As well, we are paying testers $10 to try the product and give their feedback. This software is cutting edge and has achieved great results for our first testers. Hope to have you experience it!

Support Client Trilingue (Français, Anglais, Arabe) pour l'association MAWAQIT Description du poste : L'association MAWAQIT recherche un freelancer dynamique et polyvalent pour renforcer son équipe de support. Vous serez en première ligne pour aider nos utilisateurs, rédiger du contenu informatif, et collaborer étroitement avec notre équipe pour améliorer nos services. Responsabilités : - Assurer le support client via Intercom - Répondre rapidement et efficacement aux demandes des utilisateurs en français, anglais, et arabe (entre autres) - Rédiger des articles, tutoriels, ou contenus utiles pour nos utilisateurs. - Apprendre à connaître les produits et services de MAWAQIT en détail pour offrir un support précis et de qualité - Collaborer avec l'équipe pour identifier les améliorations à apporter au service. - Suivre et maintenir une communication claire et professionnelle avec les utilisateurs et l'équipe. Compétences requises : - Parfaite maîtrise du français, de l’anglais, et de l’arabe (écrit et oral). - Expérience avec Intercom ou des outils similaires de gestion du support client. - Excellentes compétences en rédaction (articles, FAQ, guides, etc.). - Bonne capacité de collaboration et travail en équipe à distance. - Connaissance préalable de l’association MAWAQIT ou capacité à apprendre rapidement son fonctionnement et ses produits. - Disponibilité de 20 heures par semaine, avec une flexibilité pour des réunions ou urgences ponctuelles. Ce que nous offrons : Une expérience enrichissante au sein d’une association engagée. Une équipe collaborative et bienveillante. Une mission à long terme si la collaboration est fructueuse. Profil idéal : Nous recherchons quelqu’un de motivé, rigoureux, patient et passionné par le service client et la rédaction. Si vous êtes à l’aise avec les outils numériques et que vous avez à cœur d’aider les autres, ce poste est fait pour vous ! Postulez dès maintenant et rejoignez l'aventure MAWAQIT ! Trilingual Customer Support (French, English, Arabic) for MAWAQIT Association Job Description: The MAWAQIT Association is seeking a dynamic and versatile freelancer to strengthen its support team. You will be on the front line assisting our users, creating informative content, and collaborating closely with our team to improve our services. Responsibilities: Provide customer support via Intercom. Respond promptly and efficiently to user inquiries in French, English, and Arabic (among other languages). Write articles, tutorials, or helpful content for our users. Develop a deep understanding of MAWAQIT’s products and services to offer accurate and high-quality support. Collaborate with the team to identify and implement service improvements. Maintain clear and professional communication with users and the team. Required Skills: Fluent in French, English, and Arabic (both written and spoken). Experience with Intercom or similar customer support tools. Excellent writing skills (articles, FAQs, guides, etc.). Strong collaboration skills and the ability to work effectively in a remote team. Prior knowledge of the MAWAQIT association or the ability to quickly learn its operations and products. Availability of 20 hours per week, with flexibility for occasional meetings or urgent tasks. What We Offer: A rewarding experience within a committed association. A collaborative and supportive team environment. A long-term mission if the collaboration is successful. Ideal Candidate Profile: We are looking for someone motivated, meticulous, patient, and passionate about customer service and content creation. If you are comfortable with digital tools and have a strong desire to help others, this position is perfect for you! Apply now and join the MAWAQIT journey!