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10+ concurrent projects managed. 70% reduction in operational error rates. This is what structured project management looks like in practice. I am a Digital Project Manager and Operations Manager working with agencies and startups to bring clarity, structure, and execution to fast-moving remote teams. Whether you need an Agile Project Manager to run your sprint backlog, an Operations Manager to build your internal SOPs, a PM to coordinate API integrations and technical delivery, or a Project Coordinator to keep clients and developers aligned, I make sure nothing falls through the cracks. Currently working as a Project Manager and Operations Manager at Fixxa, a US-based field services company, where I manage 20+ concurrent projects end-to-end while supporting technicians, scheduling teams, and clients across Slack, email, and calls. I also lead SOP development, process improvement, and internal workflow optimization, reducing operational error rates by 70% through structured documentation and measurable success criteria. Previously at LIM Agency, a web and app development company, I served as Assistant Project Manager, managing stakeholder communication, translating client requirements into developer-ready task briefs, running QA and UAT testing, tracking retainer hours and project budgets, and rebuilding the entire project backlog from scratch during a full tool migration. What I bring to your team: Digital Project Management: end-to-end project lifecycle management across web, app, and operational projects. I keep scope clear, timelines realistic, and execution moving forward without constant oversight. Agile Project Management: sprint planning, backlog management, daily standup facilitation, bottleneck identification, and iterative delivery coordination across remote cross-functional teams. Operations Management: SOP creation, workflow documentation, process improvement, and building repeatable internal systems that reduce errors, improve team efficiency, and scale with your business. CRM and Pipeline Management: setting up and managing client pipelines in HubSpot and GoHighLevel, tracking deal stages, assigning tasks, and ensuring no lead or client falls through the cracks. Workflow Automation: building multi-step automation workflows in Zapier to connect tools, eliminate manual handoffs, and keep project and client data in sync across platforms without developer involvement. API and Integration Coordination: validating API integrations using Postman, writing integration task briefs with endpoint details, request methods, and acceptance criteria so developers have zero ambiguity from day one. Technical Project Coordination: translating client requirements, voice notes, and rough feedback into structured developer-ready task briefs with clear acceptance criteria, defined scope, and zero ambiguity. QA and UAT Testing: reviewing delivered website and app components before client handoff, compiling detailed bug reports, logging issues in Azure DevOps, and managing revision rounds to ensure quality delivery. Stakeholder Management: proactive daily communication between clients, internal teams, and vendors. Weekly status reports, risk tracking, and keeping everyone aligned without information gaps. Project Scheduling and Risk Management: milestone tracking, dependency management, risk identification, and proactive escalation before delays become problems. OKR and Goal Alignment: defining objectives and key results at project kickoff to align team priorities with business outcomes and report progress in measurable terms to stakeholders. Data Reporting: writing SQL queries to pull and filter project and operational data independently, enabling faster decision-making without waiting on developers. Remote Team Coordination: async and real-time coordination across distributed teams using Slack, Microsoft Teams, and structured project management workflows. Tools I use daily: Asana · ClickUp · Jira · Monday · Notion · Trello · Productive · Lovable · Azure DevOps · Google Workspace · Slack · Microsoft Teams · Figma · HubSpot · GoHighLevel · Zapier · Postman Google Project Management Certified. Upwork Top Rated. 100% Job Success Score. Available to overlap with US East Coast and UK business hours

I am a PMP-certified IT Project Manager with over 10 years of experience delivering software and IT projects in Agile and hybrid environments. I work with cross-functional teams to plan, coordinate, and deliver projects while managing scope, risks, and stakeholder expectations. My focus is on structured project delivery, clear communication, and predictable outcomes. I have experience working with distributed teams, aligning delivery activities with business objectives, and providing regular project status reporting to senior stakeholders. I typically support clients with project planning, delivery coordination, risk management, and day-to-day project execution.

Hi there! I'm Tetiana, a certified expert Technical Project Manager, Scrum Master, with 10 years of commercial Tech R&D experience. As a lead IT Project Manager and senior business analyst at Genius Software, I provide top-notch PM services that bridge the gap between complex engineering and business growth. If you are looking for an agile project manager who is a creative, self-organized Operations manager, you are in the right place. As your dedicated Technical Project Manager, I have managed custom software and mobile apps that allow startups and enterprises to transform ideas into digital solutions. My dual role as an IT Project Manager and business analyst allows me to oversee diverse technology stacks across FinTech, PropTech, and MarTech. Whether acting as a Scrum Master for a dev team or an Operations manager for a product launch, I ensure every PM milestone is met. I am an agile project manager who has successfully served as a project manager wordpress specialist for complex CMS builds and a project manager marketing expert for high-growth digital campaigns. I will lead you throughout all phases of software development. As an IT Project Manager and Scrum Master, I help you avoid pitfalls so you can relax while your customer base grows. Whether you need a Technical Project Manager to audit your architecture, a PMP to manage your budget, or an agile project manager to run your sprints, I am the right PM. My experience as an Operations manager, project manager wordpress expert, and project manager marketing strategist ensures a 360-degree approach to your success. As a PMP and seasoned business analyst, I am ready to streamline your Operations manager tasks and provide elite PM oversight. Let me be the Technical Project Manager, IT Project Manager, and Scrum Master that drives your next big launch. Whether you require an agile project manager for a quick MVP, a project manager marketing specialist for growth, or a project manager wordpress consultant, my business analyst insights will help you achieve your goals. I specialize in the following industries: FinTech & PropTech, MarTech & TravelTech, e-Commerce & Automotive, ERP/CRM & Sports. I will be your Technical Project Manager partner, turning your vision into a gorgeous digital product. As an IT Project Manager and PMP certified professional, I handle ongoing technical issues while serving as your primary business analyst. From a Scrum Master perspective, I optimize workflows, while as your Operations manager, I scale your internal processes. My background as an agile project manager means I can act as your PM for both software delivery and as a project manager marketing leader for your go-to-market strategy. Even for specific niche needs, like a project manager wordpress for enterprise sites, my business analyst skills ensure technical requirements are perfect. Share your job posting with me - let's discuss how a certified Technical Project Manager can transform your business! *Last Updated: 20.07.2026

As an Agile Scrum Master and Agile Coach, I possess a robust skill set including: ⭐ Expertly facilitating key Scrum ceremonies including Daily Stand-Ups, Sprint Planning, Capacity, Sprint Demo, Sprint Retro, and Backlog Refinement sessions, ensuring team alignment and progress tracking. ⭐ Proactively resolving impediments hindering team members' productivity, fostering an environment conducive to problem-solving and continuous improvement. ⭐ Collaborating closely with Product Owners to refine and prioritize the Backlog, ensuring alignment with business objectives and customer needs. ⭐ Assisting the team in effectively managing the Backlog and User Stories, guiding estimation processes, and promoting a culture of transparency and accountability. ⭐ Coaching and mentoring the team to become self-organizing, empowering them to take ownership of tasks and make informed decisions. ⭐ Ensuring adherence to Scrum Events and Agile best practices, driving efficiency and effectiveness across all project activities. ⭐ Delivering high-quality outcomes within specified timeframes, consistently meeting deadlines and exceeding stakeholder expectations through meticulous planning and execution. ⭐ Engaging in regular reporting and communication with external stakeholders, fostering transparency and maintaining visibility into project progress and outcomes. ⭐ Diligently documenting processes and outcomes, ensuring knowledge transfer and facilitating continuous improvement initiatives. As a servant leader, I am dedicated to fostering a collaborative and supportive environment where team members thrive and deliver exceptional results. My passion for Agile methodologies and commitment to ongoing learning drive my ability to adapt and excel in dynamic project environments. One of my strengths lies in configuring Jira instances from the ground up. I can meticulously tailor workflows, permissions schemes, and automations on Jira to optimize your project management experience. I'm excited about the prospect of bringing my skills to your team and would love to delve deeper into any remote opportunities that resonate with my professional journey. Looking forward to the possibilities and hoping to connect soon!

🚀 I Can Assist You With: 📌Navigating challenges and delivering effective solutions. 📌Managing multiple projects, tasks, and priorities. 📌Engaging with both technical and non-technical stakeholders. 📌Ensuring timely and successful project deliveries. 🛠 Key Competencies: 📌 Product Backlog Mastery: Adept at gathering inputs from diverse sources—Executives, Teams, Stakeholders, Customers, and Users—to meticulously define and manage product backlogs. 📌 Strategic Business Orientation: Possessing a business-oriented mindset, I align projects with overarching strategic objectives, ensuring a holistic and value-driven approach. 📌 Task Automation Advocate: Championing efficiency, I excel in automating repetitive tasks, freeing up resources for more impactful contributions. 📌 Data-Driven Decision Making: Proficient in leveraging data to make informed decisions, guiding projects toward success through strategic and evidence-based choices. 📌 Visualization for Success: Skillful in crafting roadmaps and visual representations that illuminate the path to success, fostering alignment and clarity. 📌 Transparent Communication Champion: Establishing team spirit through transparency and effective communication, I set common goals and promote collaborative success. 💡 Technical and Soft Skills: 📌 Project Management Methodologies: Expertise in Scrum, Agile, and Waterfall methodologies, adapting approaches to suit project requirements. 📌 Leadership Excellence: Proven ability to instill team spirit and provide effective leadership, ensuring a motivated and cohesive working environment. 📌 Tool Proficiency: Utilizing tools such as Jira, GitLab, GitHub Issues, Monday.com, ClickUp, Trello, Confluence, Figma, Miro, Whimsical, Microsoft Power BI, Power Apps, and the Microsoft Office suite for comprehensive project management. If you're seeking a dedicated professional with a holistic skill set and a proven track record of success, let's collaborate to turn your projects into triumphs! 🚀✨ ✉️ 𝗦𝗼 𝗰𝗹𝗶𝗰𝗸 𝘁𝗵𝗲 𝗴𝗿𝗲𝗲𝗻 𝗯𝘂𝘁𝘁𝗼𝗻 𝗮𝘁 𝘁𝗵𝗲 𝘁𝗼𝗽 𝗿𝗶𝗴𝗵𝘁 𝘁𝗼 ('𝗦𝗲𝗻𝗱 𝗠𝗲 𝗔 𝗠𝗲𝘀𝘀𝗮𝗴𝗲' 𝗢𝗥 '𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗝𝗼𝗯')!

Hello, I’m Duygu — a Senior Project Manager with 400+ Upwork hours, 85% Job Success, and a proven track record in digital transformation, operations, and cross-functional project management. What I bring: 7+ years of experience managing Agile and hybrid projects across marketing, technology, and operations. Strong expertise in leading remote teams, vendor management, and process optimization. Skilled in Jira, Asana, Trello, and Monday.com for clear task tracking and communication. How I work: I focus on transparency, efficiency, and measurable results. I provide proactive risk management, budget control, and structured reporting so clients always know exactly where their project stands. Client Value: ✔ Projects delivered on time and within budget ✔ Optimized workflows that save costs and reduce risks ✔ Clear communication and reliable collaboration Let’s connect to discuss your goals and how I can help your project succeed! ------------------------------------------------------------------------------------------------------------------------ Working with teams from different timezones effectively Agile Project Manager Product manager Meistertask Monday.com ClickUp Jira Slack Teamwork Analytical thinking Flexible working hours Communication Vendor Management Change Management IT Project & Program Management Pharmaceutical Project Management Digital Project Management Consulting Digital Transformation Market Research Business Process Improvement Microsoft Office Cross-functional Team Leadership Microsoft Products Management English German Delivery Management People Management Product Management Digital Strategy