Hire the Best Customer Service Representatives in Tbilisi, GE

Highly motivated professional with a Bachelor’s degree in Governance and Social Sciences from the Free University of Tbilisi. Proven expertise in: • Customer support and live support (4+ years in English-speaking roles) Provided top-tier English-speaking support for international clients, ensuring smooth resolution of inquiries and complaints. • Translation (English C1, Russian B2/C1, Georgian-native) and text editing Translated official documents and communications (English & Russian) for a non-governmental organization. Ensured linguistic accuracy and cultural sensitivity in all translations. Reviewed and edited various texts to ensure grammatical accuracy, clarity, and adherence to style guidelines. Enhanced readability by refining sentence structure, improving word choice, and ensuring consistency across documents. • Project organization and volunteering with international programs. Led an exchange program in Curaçao, focusing on “Power Behind Gender.” Coordinated logistics and facilitated impactful discussions among participants. Coordinated and participated in educational projects focused on non-formal education and skill development. Facilitated workshops and events to engage participants and promote cross-cultural learning. Collaborated with diverse teams to deliver impactful projects within strict timelines. Passionate about delivering exceptional service, fostering collaboration, and contributing to meaningful projects. Let’s connect!

I am a client relations specialist with over 3 years experience supporting both short term rental businesses and general customer service operations in a fast paced enviroment. I have worked closely with propery management teams handling client communication, price coordination and issue resolution, whilst mantaining high volume support across channels. Beyond responding to inquiries, I focus on efficiancy, client satisfaction and retention. I am comfortable handling everything from routine support to complex situations that require clear communication, problem solving and coordination across teams.

PERSONAL ACHIEVEMENTS DSD II and TestDaf diploma for German Language, Both Level C1. Gold medal - outstanding student of Georgia, the minister of education and science of Georgia, 2020

* PROFESSIONAL SUMMARY Meticulous Dispatch Supervisor with more than 3-years background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.

I am a professional with a background in English Philology and a focus on Psychology. My goal is to make your daily operations as smooth and organized as possible by handling the details that keep a business running. What I do: Administrative Support: I manage calendars, prepare reports, and organize documentation with the precision of a linguist. Team Coordination & Quality: Having managed groups of 20+ people, I ensure that content and internal workflows meet high professional standards. Recruitment & HR: I help find the right people for your team, using my psychological background to identify candidates who fit your specific needs. Content & Language: I ensure all business communication and documentation are error-free, clear, and professionally formatted. Why me? I’m a team player who values clear communication and reliable results. I apply my academic and professional insights to stay ahead of tasks, resolve issues calmly, and keep your project on track.

Dedicated and motivated management student interested in human resource management. Accepting new challenges and taking advantage of existing opportunities. My work experience includes areas of talent recruitment, customer support, and communication. I currently work full-time for a Polish company as a technical recruiter, I communicate with hundreds of people all over the world and I connect top IT talents with leading companies in the US & Europe.