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I'm a Security Analyst who works across the full detect-and-respond lifecycle: triaging alerts, scanning and prioritizing vulnerabilities, and building the detection rules that catch what scanners miss. I do this daily as a SOC Analyst at an MSSP, monitoring live client environments across FortiGate, Azure AD, Sophos XGS, Kaspersky Security Center, and Windows/Sysmon. What I can do for you: - Daily alert triage and incident investigation across multiple live client environments using SIEM platforms - Writing and tuning SIEM detection rules (Wazuh, Sigma-style logic) mapped to specific MITRE ATT&CK techniques - Log analysis and correlation to identify indicators of compromise (IOCs) - Log ingestion pipeline configuration, firewall/EDR setup, and log source onboarding - Incident response support - containment, eradication, and recovery - Threat intelligence integration and IOC enrichment - Phishing email analysis and malware triage - Vulnerability assessment and security gap reporting - Mapping detections and controls to NIST CSF, ISO 27001, and MITRE D3FEND for governance-facing reporting Certifications & Training: - CompTIA Security+ (SY0-701) - Microsoft SC-900 (Security, Compliance & Identity Fundamentals) - LetsDefend SOC Analyst Learning Path - Cyber Shujaa Security Analyst Mentorship Program I'm methodical, detail-oriented, and communication-focused. I don't just find threats, I document findings clearly, so your team understands the risk and the fix. Whether you need ongoing SOC support, a one-time security review, or help building detection playbooks, I'm ready to deliver. Let's secure your environment. Message me to get started.

I help businesses set up, secure, manage, and improve their IT environments with practical, reliable solutions. My experience spans IT support, cybersecurity, cloud platforms, endpoint management, policy administration, AI workflow setup, and business system troubleshooting. I have hands-on experience supporting Windows environments, secure remote access, Microsoft 365, Google Workspace, mobile and endpoint management, file transfer and backup workflows, technical documentation, and operational support. I also work with AI tools to improve business workflows, automate repetitive tasks, and streamline support and content processes. Core areas I work in: IT support and systems troubleshooting Cybersecurity support, security reviews, and practical hardening Microsoft Azure administration and configuration AWS and GCP support, setup, and cloud-related workflows Microsoft 365, Outlook, OneDrive, Entra ID, and Google Workspace support MDM for Windows and endpoint management IT policy management, documentation, and administrative controls Secure remote access and user access setup File transfer, backup, and cloud storage workflows AI workflow setup, automation support, and productivity optimization Web development and technical documentation What clients can expect: Clear and practical implementation Strong security and reliability focus Honest assessment of what is feasible Well-structured support and documentation Solutions aligned to real operational needs I combine cybersecurity knowledge, cloud and endpoint administration, IT policy support, and AI-driven workflow improvement to deliver systems that are secure, manageable, and effective for daily use.

I support small and growing businesses with structured IT operations, user management, and help desk support across Microsoft 365, Google Workspace, and mixed Windows/macOS environments. With 5+ years of MSP-style experience, I’ve managed multi-user environments, handled onboarding and offboarding workflows, secured identities with MFA, and resolved infrastructure and endpoint issues remotely. I work with a systems-first mindset, focusing not just on fixing problems but preventing repeat incidents through proper configuration and documentation. What I help with: • Microsoft 365 administration: Exchange Online, Teams, SharePoint, licensing • Google Workspace administration and user lifecycle management • User provisioning, permissions, and MFA configuration • Email delivery issues, DNS troubleshooting, and account recovery • Endpoint troubleshooting across Windows and macOS • VPN, WiFi, and basic network diagnostics • Ticketing systems: Zendesk, Freshdesk, Jira • Knowledge base documentation and process standardization I’m comfortable supporting distributed teams, managing ticket queues with SLA awareness, and communicating clearly with both technical and non-technical users. If you need reliable MSP-style IT support, identity and access management, or structured help desk coverage, I can step in and provide consistent, professional support.

Do you need reliable Security Monitoring, Incident Response Support, or IT Technical Assistance? I help businesses protect their systems, networks, and data by providing proactive Security Operations Centre (SOC) support, threat detection, and IT technical assistance. My focus is on identifying risks early, responding to incidents efficiently, and strengthening your overall security posture. As a SOC-focused Cybersecurity professional, I provide: Security Monitoring & Threat Detection, Real-time log monitoring and alert analysis, SIEM alert triage and investigation, Identification of Indicators of Compromise (IOCs), and Suspicious activity analysis Incident Response Support: Initial incident triage and documentation, Escalation of verified threats, Malware and phishing analysis support, and Root cause analysis assistance IT Support & System Administration: Windows & Linux troubleshooting, Network diagnostics and connectivity support, User account management and access control, System hardening and patch management guidance Security Best Practices: Vulnerability identification, Basic risk assessment support, Security awareness guidance and Log review and reporting I work with a detail-oriented and analytical approach, ensuring that every alert is properly investigated and documented. My goal is to reduce false positives, detect real threats quickly, and support business continuity through strong security practices. Whether you are a startup, SME, or growing organization, I am committed to helping you maintain a secure and stable IT environment. Kindly reach out via chat or Zoom to discuss your security needs and how I can support your organization.

Cybersecurity Analyst | Security Posture | Threat Intelligence | OSINT | GRC I help organizations strengthen their security posture through cybersecurity research, threat intelligence, OSINT, vulnerability analysis, and risk assessment. With over 6 years of experience in operations, governance, compliance, and investigations, I combine technical expertise with business insight to deliver practical, results-driven solutions. I currently contribute to a Microsoft CVE research study through Upwork, analyzing vulnerabilities, assessing enterprise security risks, and producing structured technical findings. My experience also includes digital forensics, security documentation, ERP systems, operational risk management, and executive reporting. Core Expertise Security Posture Assessment Threat Intelligence & OSINT CVE & Vulnerability Analysis Governance, Risk & Compliance (GRC) Digital Forensics Risk Assessment & Investigations Technical Writing & Security Documentation Operations & Project Management I deliver accurate, well-researched, and confidential work with a strong focus on quality, professionalism, and measurable results.

I'm an IT Support Engineer with 20+ years system administration, customer service & user support experience including 3rd level troubleshooting in Windows environments, Microsoft 365 & cloud-based systems. I've worked with remote teams, resolved escalations, and provided dependable support for hardware/software/and network problems. I'm proactive, patient and focused on getting issues resolved fast while educating users along the way. If it's resolving a critical downtime issue, just managing tickets or enhancing end-user satisfaction, I combine technical depth with exceptional communication skills to get the job done. ` Connect with me - I'm available to support your team and systems.