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OPERATIONS SUPPORT | CRM SETUP (GHL, CLICKUP) | CUSTOMER SUPPORT SYSTEMS I help coaches, edtech companies, agencies, and service businesses organise operations, improve support, and set up systems that keep work moving. If your CRM feels messy, your support is inconsistent, or your team is stretched, I step in and fix the gaps so things run smoothly. You stay focused on growth. I handle the structure behind it. WHO I WORK WITH ✔ Coaches and consultants running online programmes ✔ Edtech and course providers managing learners and support ✔ Agencies handling multiple clients and workflows ✔ Small businesses that need organised operations and systems WHY CLIENTS HIRE ME Clients bring me in when things start to feel disorganised or hard to manage. I have over 10 years of experience across customer support, operations, and admin. I manage day-to-day work and improve the systems behind it. I do not only complete tasks. I improve how work flows so things become easier, faster, and consistent. HOW I WORK I am hands-on and structured.I build, implement, and stay close ensuring seamless execution and driving results. That could be: Rebuilding your pipelines and workflows Fixing follow-up and lead routing Setting up reporting so you can see what’s happening Supporting your team as they adapt to better systems By: • Setting up and organise your CRM • Improving workflows so tasks do not get missed • Supportting your customers or learners professionally • Keeping operations running without constant follow-ups WHAT I HELP WITH OPERATIONS SUPPORT • Day-to-day operations management • Task tracking and follow-ups • Process improvement and organisation • Admin and back-end coordination CRM SETUP & OPTIMISATION • GoHighLevel setup and clean-up • ClickUp workspace setup and workflow structuring • Pipeline organisation and tracking • Automation for follow-ups and task management CUSTOMER SUPPORT • Email and helpdesk support • Learner and client communication • Handling enquiries and resolving issues • Maintaining response quality and consistency TOOLS I USE GoHighLevel (GHL) ClickUp Google Workspace Active Campaign G-Suite Clickfunnels Zapier Canva and more RESULTS YOU CAN EXPECT • Clear and organised systems • Faster response times for your clients or learners • Less manual follow-up • Better visibility of tasks and progress • Consistent and reliable support WHAT I CAN DO FOR YOU • Set up your CRM so everything is structured and easy to manage • Organise your operations so nothing falls through the cracks • Handle your customer or learner support professionally • Create simple systems your team can follow EXAMPLES OF MY WORK • Managed learner support and reduced response delays by improving communication flow • Set up and organised CRM systems in GHL and ClickUp for better tracking and follow-up • Supported daily operations by coordinating tasks, reducing missed actions, and improving team efficiency Send me a message with what you need help with. I will review your setup and point you in the right direction.

Construction Project Manager | Construction Virtual Assistant | JobTread Implementation | Smartsheet | Primavera P6 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 𝗰𝗼𝗻𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗿 helping contractors, remodelers, and owners run operations, implement JobTread, build accurate estimates, and control schedules — from preconstruction through closeout. I'm the person you bring in to make the back office run so the jobsite can. Whether you're standing up new construction software, racing a bid deadline, keeping a schedule from slipping, or drowning in admin, I plug in as an extension of your team. What I do for construction businesses:   • Project management & construction operations — I coordinate projects end to end: budgets, schedules, submittals, RFIs, subcontractor management, document control, and reporting that keeps owners and field teams aligned.   • JobTread implementation & construction tech — full setup and rollout: cost catalog architecture, custom fields, templates, QuickBooks Online integration, and DocuSign subcontractor onboarding, Estimation, etc. I make the software actually fit how your company builds.   • Automation — I connect your CRM, estimating, and accounting tools with JobTread's native workflows plus Zapier, Make, and n8n, so data flows without double entry and nothing falls through the cracks.   • Construction estimating & quantity takeoffs — detailed estimates, quantity takeoffs, Schedules of Values (SOVs), and reusable master estimating templates tied to your cost codes.   • Scheduling — CPM baseline schedules and updates in Primavera P6 and Smartsheet, look-aheads, progress tracking, and delay/claims support.   • Revit / BIM coordination — model-based takeoffs, coordination, and drawing management to tie design to budget and schedule.   • Construction virtual assistant — reliable day-to-day back-office support so nothing slips while you're in the field. Software I work in daily: JobTread • Primavera P6 • Smartsheet • QuickBooks Online • Autodesk Revit / BIM • Zapier / Make / n8n • DocuSign • Microsoft Excel I've supported residential, commercial, transit, and municipal projects, and I work comfortably across US, UK, AU, and East African time zones and standards. If you want someone who understands both construction workflows and the tools that run them, message me with what's slowing your team down — I'll tell you exactly how I'd fix it. Construction Project Manager | CPM Scheduling | Primavera P6 | MS Project | Asta Powerproject | Baseline Schedule | Schedule Update | Look-Ahead Schedule | 4D Scheduling | Resource Loading | Cost Loading | S-Curve | WBS | Critical Path Method | Float Analysis | Schedule Compression | Fast-Track Scheduling | DCMA 14-Point Analysis | Schedule Specification Compliance | USACE Scheduling | NEC3 | NEC4 | FIDIC | JCT | SBC/Q | Lump Sum Contract | Design-Build | EPC | BOT | Forensic Delay Analysis | Time Impact Analysis | TIA | As-Planned vs As-Built | Windows Analysis | Impacted As-Planned | Collapsed As-Built | Concurrent Delay | Excusable Delay | Compensable Delay | Extension of Time | EOT Claim | Fragnet | SCL Protocol | AACE RP 29R-03 | Delay Expert Report | Arbitration Support | Dispute Board | Claims Consultant | Earned Value Management | EVM | BCWS | BCWP | ACWP | SPI | CPI | TCPI | EAC | VAC | Performance Measurement Baseline | PMB | Project Controls | Cost Control | Budget Tracking | Change Order Management | Variation Management | BIM Coordination | Revit | Navisworks | Autodesk Construction Cloud | ACC | BIM 360 | Clash Detection | Model Coordination | LOD 300 | LOD 400 | IFC | COBie | Revit Scheduling | 4D BIM | Quantity Takeoff | BOQ | Bill of Quantities | NRM1 | NRM2 | CSI MasterFormat | Elemental Cost Plan | Order of Cost Estimate | Pre-Construction Estimating | Tender Pricing | Bid Preparation | Subcontractor Procurement | Value Engineering | Construction Estimating | MEP Estimating | Civil Estimating | Commercial Estimating | Residential Estimating | Industrial Estimating | Fit-Out Estimating | Procore | JobTread | Buildertrend | CoConstruct | Fieldwire | PlanGrid | Autodesk Build | Submittals | RFI Management | Document Control | Drawing Management | Construction Administration | Site Supervision Support | Inspection Checklist | Punch List | Closeout Documentation | Zapier Automation | Make | n8n | Power Automate | GoHighLevel | CRM Implementation | Construction CRM | Workflow Automation | Google Sheets Automation | Excel Automation | Excel Dashboard | Power BI | KPI Dashboard | Project Reporting | Executive

Are you ready to transform your resume into a powerful tool that opens doors to top-tier career opportunities? As a seasoned resume writer with over a decade of experience, I specialize in creating compelling, achievement-driven resumes that capture attention and secure interviews. 🚀 Why Choose My Services? 🚀 With a track record of assisting over 15,000 clients in landing roles at prestigious companies like Coca-Cola, Pepsi, BMW, AT&T, Nestlé, Nokia, Apple, Sony, Tata Motors, Mercedes, NASA, Twitter, and Google, my expertise is unparalleled. Here's how I make your resume stand out: Achievement Highlighting: I focus on your accomplishments and the impact you've made, not just listing job duties. -Keyword Optimization: I perform in-depth keyword analysis to ensure your resume ranks highly in Applicant Tracking Systems (ATS). -Stunning Visual Appeal: Your resume will be aesthetically pleasing and professionally formatted to grab attention. -ATS Compatibility: I guarantee your resume passes ATS screenings, increasing your chances of getting noticed. -Impeccable Writing: Every resume is meticulously crafted for flawless grammar, punctuation, and overall flow. 🌍 Global Expertise 🌍 My services are tailored to various job markets, including the US, Canada, Australia, Europe, and the Arab world. Understanding regional nuances and professional standards allows me to deliver resumes that resonate with local recruiters and hiring managers. 🏆 Proven Success 🏆 Clients from all professional levels, from recent graduates to senior executives, have benefited from my expertise. Most see significant career advancements within just two months of receiving their new resumes. 🔍 Frequently Asked Questions 🔍 What are Applicant Tracking Systems (ATS)? Modern ATS use advanced algorithms, SEO, and AI to scan and rank resumes based on specific keywords and skills. How do I optimize my resume for ATS? Your resume must be keyword-rich and aligned with job descriptions to pass AI screening. I balance keywords, design, and content to create a standout resume that captivates both AI and human recruiters. 🌟 About Me 🌟 I am dedicated to helping professionals achieve their career goals with a resume that not only meets but exceeds industry standards. My commitment to excellence and attention to detail ensure that you present the best version of yourself to potential employers. Let’s work together to create a resume that opens doors to new opportunities and sets you on the path to success. Contact me today to get started!

Hi, I’m Lisa — your go-to expert in medical insurance, IPMI product management, and client relationship management. With a strong background in underwriting, operations, and international private medical insurance (IPMI), I bring a well-rounded and strategic skill set to every project. I specialise in: Underwriting medical insurance policies, Managing and maintaining IPMI product portfolios, Overseeing client accounts while ensuring accurate and compliant client data management and Streamlining operations and business processes Whether you're launching or optimising an IPMI product, need support with policy administration, or want to enhance the client experience, I’m here to deliver reliable, results-driven support. Let’s work together to grow your business and simplify your operations.

I’m a character animator and motion graphics designer with 10+ years of experience creating explainer videos, educational animation, character animation, and social media animations that help audiences understand ideas quickly and clearly. My focus is on visual storytelling, clear communication, and engaging motion graphics that turn complex ideas into simple, compelling visuals. I work with businesses, educators, startups, and marketing teams who need animation that is both professional and easy for audiences to follow. Whether it’s a motion graphics explainer video, educational animation, animated ads, or social media animation for reels and vertical videos, I focus on clarity, pacing, and visuals that support your message. I can manage the entire animation pipeline from concept to final delivery, including script interpretation, storyboarding, illustration, animation, and final video production. Services I provide: • Motion graphics explainer videos • 2D animation and character animation • Social media animation (reels, vertical videos, animated ads) • Educational and e-learning animation • Animated content for courses, presentations, and marketing • Youtube for Kids • Rhyme songs for kids • Animation for kids • Cartoon animation • Animated GIFs • Logo Animation • Animated Whiteboard & Explainer Videos • 3D Product Animation • Animation for Streamers • App & Website Promo Videos • Character Animation • Intro & Outro Animation Tools I use: • Adobe After Effects • Toon Boom Harmony • Moho (Anime Studio) • Adobe Illustrator • Adobe Photoshop • Clip Studio With 10+ years of hands-on animation and motion design experience, I focus on clean visuals, strong storytelling, and reliable delivery. If you’re looking for motion graphics, explainer videos, or educational animation that clearly communicates your ideas and keeps viewers engaged, I’d be delighted to discuss your project.

Independent consultants and marketing strategists hire me when they need research-backed intelligence, fast. I deliver competitive landscape reports, market sizing briefs, and industry trend analyses that help them win pitches, validate strategies, and walk into client meetings with confidence. What I do: I produce research reports, formatted as clean, professional PDFs, in 48–72 hours. The output looks like what a boutique research firm would charge $2,000+ for, at a fraction of the cost. Three core deliverables: 1. Competitive Landscape Reports — 5–10 named competitor profiles covering positioning, pricing, messaging, and market gaps. Built for consultants preparing client pitches or entering new markets. 2. Market Sizing & ICP Validation Reports — TAM/SAM/SOM estimates, target audience profiles, and buying-signal maps. Built for validating strategic direction before you commit to it. 3. Industry Trend Briefs — 6–8 page synthesized summaries of what's shifting in a niche: regulatory changes, emerging players, sentiment trends, and whitespace opportunities. Built for thought leadership, proposals, and client onboarding. Every report comes with a short Loom video walkthrough (5–7 minutes) covering the key findings, so you don't have to read a 10-page document cold before your next call. My background: Six years across project management, corporate communications, digital marketing, and customer success, working in oil & gas, health insurance, FMCG, and professional services. I've managed cross-functional projects, run digital campaigns that increased qualified leads for an oil & gas client by 10x, and produced internal communications content that drove record engagement for a health insurance client. Whom I work best with: Solo and small-firm business consultants, marketing strategists, fractional CMOs, and business coaches, typically US, UK, and Australian-based, who are actively pitching new clients and need research to back up their proposals without spending a week in Google rabbit holes doing it themselves. What working with me looks like: You fill a short intake brief (takes 10 minutes). I confirm the scope in one message. Research is delivered within 48–72 hours as a branded PDF, with a Loom walkthrough. One round of revisions is included with all projects, and unlimited revisions are available with monthly retainers. I don't send files and disappear. I follow up three days after delivery to make sure the research landed the way you needed it to. If you need research that makes you look sharper in front of your clients, let's talk.