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Logistics Manager - Account/Project Manager - E-Commerce Specialist & Consultant I am here to assist you with building out your Dropshipping or E-commerce store. I have worked with 7 figure dropshipping stores, implementing processes, making sure their supply chain is optimized and the integration between your department, and also your suppliers or warehouse. I have learned a lot the last 6 years being in the e-commerce industry for 5 of those years. I learned faster & better ways to implement certain processes, ways of where you can get money back from suppliers and making sure you have a sustainable profitable business. I have knowledge in performing inventory forecasts, by making sure you have the optimum amount of inventory in your warehouse, or at a 3PL, without having too much capital tied up. I make use of models I designed. I will manage your store’s operations as well, as I have the skills to design and implement processes along the way. Achievements: * Developed internal process to help improve operation to help companies increase efficiency * Managed 26 Amazon brands Inventory, payments, invoices, and sorting issues out with inventory discrepancies. * Managed 30+ Accounts in terms of SEO / Web development / Agencies Full-time freelancer since 2015 (Upwork/Elance): * 100% Job Success Score * 9000+ hours billed (hourly/payroll) * 18 completed projects (several multi-year, repeat contracts) * Excellent client feedback * Top Rated Plus Candidate ========== Additional experience: * E-Commerce Product Lister: Knowledge and expertise to upload products on stores, making sure listings are optimized. * Inventory Forecasting: Help you forecast data to make sure you are always buying the correct amount of inventory and also holding enough stock for any spikes that may arise. * QuickBooks Accounting: Experience in creating invoices, tracking expenditure, and income.

I specialise in fixing and scaling underperforming Google Ads and e-commerce systems. Currently managing R2M+ monthly ad spend across international markets. With 20+ years in digital operations and 16+ years in performance marketing (SEO/SEM), I work hands-on inside high-spend accounts to reduce wasted spend, improve ROAS, and build scalable acquisition systems. Currently managing R2M+ monthly Google Ads budgets across international markets, optimising campaign structure, search term control, and conversion funnels under real performance pressure. What I do best: 🔹 Google Ads Performance & Optimisation - Full account audits and restructures (Search, Shopping, Performance Max) - Search term control & negative keyword strategy - Reducing wasted spend and improving CPA / ROAS - Fixing poor campaign structures and scaling what works 🔹 Landing Pages & Conversion Optimisation - Build and optimise high-converting landing pages aligned to search intent - Replace expensive third-party tools (e.g. Unbounce) with scalable in-house systems - Identify and fix conversion blockers (pricing errors, UX issues, weak messaging) 🔹 E-commerce Growth & Operations - Shopify, Prestashop, Magento, WordPress - Full funnel optimisation (traffic → conversion → retention) - Product feeds, tracking, attribution, and performance analytics 🔹 Analytics & Decision-Making - Google Analytics, Tag Manager, Merchant Center, Looker Studio - Data-driven budget allocation and performance insights - Clear reporting focused on business outcomes, not vanity metrics What makes me different: - I don’t “manage ads” — I fix broken systems and improve profitability - Strong technical + operational background (not just marketing theory) - Comfortable working in high-pressure, high-spend environments - Focused on real ROI, not just traffic or clicks If your ad spend is high but results aren’t where they should be — I can help you identify why and fix it.

🥇 Top Rated Plus- Top 5% of talent on Upwork 🏆 70+ Satisfied Clients along with long-term Partnership 🕒 4000+ hours on Upwork. With over 10 years of experience, I help businesses hire top talent, manage digital projects, streamline operations, and achieve their goals with precision, strategy, and unwavering reliability. I’m more than just support, I’m the behind-the-scenes partner who brings structure, clarity, and momentum to your business. Whether it’s managing people, projects, or processes, I align closely with your vision and help turn goals into measurable results. 🔹 What I Bring to Your Business ✅ Human Resources & Recruitment Leadership From building people-first HR frameworks to sourcing and hiring high-impact talent, I manage everything from onboarding to performance reviews with a strategic and hands-on approach. ✅ Project & Account Management Excellence I’ve managed full-cycle WordPress, SEO, and digital projects, serving as the main point of contact for clients, gathering requirements, managing timelines, coordinating cross-functional teams, and delivering consistent updates. I’m a ClickUp Power User and use systems like Slack, Loom, Google Drive, and CRMs to keep projects organised, on schedule, and fully transparent. ✅ Operational & Virtual Support That Drives Results Inbox management, scheduling, workflows, reporting, CRM updates, documentation, data entry, research, all handled with speed, accuracy, and intention so you can focus on growth. ✅ Clear Communication & Client Care I simplify technical concepts, ensure expectations are managed, and provide proactive updates so clients always feel supported and informed. 🔸 Why Clients Hire (and Rehire) Me Strategic, resourceful, and solutions-driven Highly organised with strong follow-through Proactive, communicative, and detail-oriented Exceptional at managing clients and remote teams Trusted with confidential and high-stakes work Obsessed with deadlines, quality, and exceptional service If you’re ready to elevate your operations, build a stronger team, and manage your projects with more clarity and consistency, I’m here to help you run your business like a well-oiled machine — and achieve your goals, every time. Skills & Expertise Recruitment (Full-Cycle & Volume) • Talent Sourcing • Technical Recruitment • C-Suite & Executive Hiring • Payroll • People Management • Project Management • Account Management • Process Improvement • Six Sigma • Task & Timeline Management • ClickUp (Power User) • Client Communication • Website/SEO Project Coordination • Content Documentation • Data Analysis • CRM Management • Onboarding • Problem-Solving • Marketing & Branding • Copywriting • Job Description Writing • LinkedIn Recruitment • Lead Generation • Adobe Photoshop

Hello! I’m Mikayla, a Senior UX/UI Designer based in South Africa; focused on building clear, functional, and conversion-driven digital products. I work closely with founders, product teams, and engineers to turn complex ideas into simple, scalable user experiences. I don’t just design screens, I design systems that help products make sense, feel intuitive, and perform better. ✅ Senior UX/UI Designer (Product) ✅ End-to-end SaaS & Digital Product Specialist ✅ UX Strategy ᐧ UI Design ᐧ Design Systems 🎯 Current Focus: SaaS Platforms • Vibe-coding • Conversion-driven Web Experiences - WHAT I BRING TO YOUR PRODUCT AS A UX/UI DESIGNER (PRODUCT): 👩‍💻 UX Strategy & Product thinking: I design with structure first: user flows, journey mapping, information architecture, and experience strategy. My focus is always on reducing friction and improving clarity across the product. I LOVE research. 👩‍💻 UI design for REAL products: Clean, scalable interfaces for SaaS dashboards, mobile apps, and responsive web platforms. Built to be consistent, usable, and easy to extend as products grow. 👩‍💻 Figma Expertise & Design Systems: Advanced Figma workflows including components, auto-layout, variables, and scalable design systems. As a former developer, I create structured files that make developer handoff smooth and reduce back-and-forth. 👩‍💻 Dev-handoff ready design I collaborate closely with developers and provide clear specs, interaction states, and structured Figma files that translate cleanly into code. 📌 SELECTED EXPERIENCE • SaaS Redesigns: Improved usability of complex workflows by simplifying navigation and restructuring core user journeys. • Mobile App UX Overhaul: Streamlined onboarding and key flows to reduce friction and improve task completion. • Web Conversion Improvements: Redesigned landing pages and product flows to improve clarity and user decision-making. • Web & Landing Pages: Website & landing page design Prototypes with Loveable Design with Figma 🧠 HOW I WORK Discovery & Research → understand goals, users, constraints & pain-points. UX Mapping → flows, journeys, structure Wireframes → rapid layout exploration UI Design & Branding → clean, scalable visual system, graphics, custom icons • If possible, this is where I would collaborate with the dev team to ensure the UI is feasible & viable. Prototype → test and refine interactions, use external vibe coding tools if desired Handoff → developer-ready Figma + documentation through HTML or React code documentation. 💡 WHY CLIENTS WORK WITH ME I balance product thinking with strong visual design. My focus is not just making things look good, but making them work better; for users and for the business. If you need a designer who can think, structure, and execute across the full product lifecycle, I can help. Multi-disciplinary designer: I have worn many hats and I'm here to use them to ensure the best possible experience for my clients. "But now Mikayla, why are your rates so low?" - Simple, I live in a third world country when my currency is weaker than anywhere else in the world. Now lets get talking :) [Keywords: Figma Designer, Figma Expert, Figma to Loveable, Figma To Wordpress, Web to Figma, Web Design Expert, SaaS Design, Responsive Web Design, Figma, Figma Prototyping, AI Development, AI Vibe Coding, Design Systems, Web to Figma, App to Figma, Mobile Design, Insurance, Banking, B2B, Product Designer, B2B2C Product Designer, UX Research, UX Design, Sketch, Adobe Creative Suite, Canva, Loveable, Claude, Framer, UX Designer, UI Designer, UX/UI Designer, Interaction design, Landing Page Designer, Mockups, Digital Design]

I help businesses grow online through results-driven digital marketing and customer success strategies. With 15+ years of experience across SEO, SEM, e-commerce management, and customer engagement, I’ve worked with global companies to increase online visibility, generate leads, and retain loyal customers. My expertise includes: - SEO & SEM (Google Ads, keyword optimization, analytics) - E-commerce platforms (Shopify, Magento, WordPress, Prestashop) - Social media growth & content strategies - Customer success management & retention programs - Data-driven insights (Google Analytics, Tag Manager, Looker Studio) ✅ What you get working with me: - Clear communication and reliable delivery (remote-first professional) - Tailored strategies that align with your business goals - A partner invested in your growth, not just a contractor - Let’s work together to scale your business and delight your customers.

I am an ecommerce manager, I am very skilled with customers, products, management, E-mail, and handling other tasks such as tracking fulfillment and finding/adding products to stores and paypal management. I specialize with Shopify and Wordpress, however I also have a development background as a plus, so I can handle any task given to me. I am all about effeciency and understanding, and I am good at convincing customers and handling issues with ease. I also have management background I know you will not be disappointed should I be given the chance. I am looking for someone that wants to work long term and build a good work relationship.