Hire the Best E-commerce Consultants
in South Africa

I turn organic search into a profitable sales channel. With over 8 years of experience driving growth for global powerhouses like Nivea, Labello, City Lodge Hotel Group, and Mr. Price, I don't just "write content" - I design SEO ecosystems that dominate rankings and capture market share. While most SEOs are still stuck in 2022 tactics, I specialize in the 2026 Search Landscape: bridging the gap between traditional Technical SEO, User Experience (UX), and the new frontier of Answer Engine Optimization (AEO) and GEO. 🚀 Core Competencies & Strategic Services: - Holistic SEO Strategy: Full-funnel planning for SaaS, Finance, and DTC brands. - Technical SEO: Deep-dive audits and hands-on fixes (Indexing, Core Web Vitals, Schema). - AEO & GEO: Future-proofing your brand for AI-driven search (Search Generative Experience). - Content Architecture: High-authority organic strategy that converts readers into customers. - E-commerce SEO: Specialized growth for Shopify, WooCommerce, and Etsy SEO. - Local SEO: Advanced GBP management, Bing optimization, and local citation scaling. Industries I Serve: I have a proven track record of navigating high-competition niches, including: - SaaS - eCommerce - Finance (Lead Gen) - Insurance - DTC Brands Why Work With Me? SEO is no longer just about writing blogs - it’s shifted towards Search Experience Optimization (SXO). I ensure that every technical tweak and every word of content serves a dual purpose: pleasing the algorithm Gods and giving the user the information they need to make purchase decisions. Ready to dominate the SERPs? Let’s talk strategy.

Tickets piling up? Customers falling through the cracks? Support team missing SLAs? I fix that and I've done it at scale for over 10 years. I've supported 250+ merchants weekly at Yoco (fintech/POS), 300+ international customers weekly at Amazon, and 200+ customers weekly at Takealot, across payment issues, technical faults, account verification, and escalations. At Capitec Bank, I monitored a nationwide ATM network through SAP and Vynamic View, catching and escalating incidents before they hit customers. Across every role, I've cut repeat contacts by keeping people informed proactively, and consistently met response-time, resolution-time, and service targets in high-volume environments. What I bring to your support operation: - First-contact resolution across phone, email, live chat, social channels and internal channels reducing escalation volume, not just logging tickets - Incident and case management from intake to close, with clear escalation paths to the right team - SLA tracking and proactive follow-up, so nothing goes stale - Structured documentation and reporting for clean handoffs and audit trails - Fluent across major support stacks: Zendesk, Freshdesk, ServiceNow, Salesforce, Hubspot, Intercom, Conversocial, SAP, and CRM platforms I've also trained and onboarded new team members, collaborated with Product and Technical teams to address recurring customer pain points, and contributed QA feedback that improved service consistency. My experience extends beyond customer support to helping improve processes, team performance, and the overall customer experience. Send me your current ticket volume or biggest support bottleneck and I'll tell you within a day where I'd start. Message me with your project details; I typically respond within a few hours and can start right away. Other services I offer: Virtual assistance & scheduling | AI content evaluation & QA (Labelbox, Roboflow, CVAT) | Software/app/website testing

Logistics Manager - Account/Project Manager - E-Commerce Specialist & Consultant I am here to assist you with building out your Dropshipping or E-commerce store. I have worked with 7 figure dropshipping stores, implementing processes, making sure their supply chain is optimized and the integration between your department, and also your suppliers or warehouse. I have learned a lot the last 6 years being in the e-commerce industry for 5 of those years. I learned faster & better ways to implement certain processes, ways of where you can get money back from suppliers and making sure you have a sustainable profitable business. I have knowledge in performing inventory forecasts, by making sure you have the optimum amount of inventory in your warehouse, or at a 3PL, without having too much capital tied up. I make use of models I designed. I will manage your store’s operations as well, as I have the skills to design and implement processes along the way. Achievements: * Developed internal process to help improve operation to help companies increase efficiency * Managed 26 Amazon brands Inventory, payments, invoices, and sorting issues out with inventory discrepancies. * Managed 30+ Accounts in terms of SEO / Web development / Agencies Full-time freelancer since 2015 (Upwork/Elance): * 100% Job Success Score * 9000+ hours billed (hourly/payroll) * 18 completed projects (several multi-year, repeat contracts) * Excellent client feedback * Top Rated Plus Candidate ========== Additional experience: * E-Commerce Product Lister: Knowledge and expertise to upload products on stores, making sure listings are optimized. * Inventory Forecasting: Help you forecast data to make sure you are always buying the correct amount of inventory and also holding enough stock for any spikes that may arise. * QuickBooks Accounting: Experience in creating invoices, tracking expenditure, and income.

Hi! I’m Grace, a high-quality content writing specialist with 6+ years of writing and editing experience. My clients are from diverse industries, including SaaS, lifestyle, entertainment, FinTech, real estate, law, and more. For these clients, I’ve written blogs, web copy, product descriptions, reviews, eBooks, and the list continues. Throughout my years of experience, I’ve worked with clients who use a variety of writing, SEO, and project management tools. For this reason, I have a great understanding of WordPress, Grammarly, Copyscape, SurferSEO, Originality, Copyleaks, Zerogpt, Slack, Notion, Trello, Airtable, Asana, and many others. ​ Not all writing is the same. With more than half a decade worth of experience, I understand what works and what doesn’t for each content type. If you’re looking for blog or article writing, I provide well-researched pieces that satisfy search intent. ​ For website copy, I’ll do a deep dive into your business and understand your brands. With this information, I will create compelling website copy that builds trust between you and potential clients. If you’re searching for persuasive landing page writing, I know the right strategies to make your copy convert. ​ Wanting traction on SERPs? I can optimise older content to make it perform better in search engines. My extensive experience in SEO writing means I can optimise meta titles, descriptions, alt tags, and linking structures to help make your blogs rank in search results. ​ Want standout content that moves metrics and grabs readers’ attention? I’m the writer for you.

Client onboarding, email support, answering product questions, communication etiquette, order tracking, customer support, time management, data entry, Zendesk, phone support, live chat operator, order fulfillment. Since the pandemic I have worked remotely on various projects which included a UK based company, as a financial lead generator; then as a customer service for NectarSleep UK then onto a role as sales agent for a USA based SEO company. I am in possession of all the technical requirements including a second screen and worked on multiple platforms including but not limited to; Hubspot, Dixa and Freshdesk on a contract for NectarSleep UK. This position involved extensive live chat, often on more than 4 chats at a time. Currently respond to international clients telephonically, email and live chat. I have a wealth of experience in fast paced high energy environments. I look forward to hearing from you. Best wishes, Bonnie Cable

I run an AI powered back office for business brokers and M&A advisors. I handle valuation, due diligence, and deal research on the sell side everyday. I bring real transactional experience and youthful intent to every business engagement. I'm also very good at sales! What I do for clients: - Business Valuation — SDE, EBITDA multiples, asset-based, and income-approach models tailored to your industry and deal size - Buy-Side & Sell-Side Due Diligence — financial statement analysis, risk flagging, quality of earnings, and deal memos that help you close or walk away with confidence - M&A Research & Target Sourcing — identifying acquisition targets, comparable sales data, and market positioning - AI-Powered Business Analysis — I use automation to compress research timelines and deliver sharper insights faster than traditional analysts - Financial Consulting for Banks & Brokers — pitch decks, CIMs, buyer/seller calls, and advisory support I've worked with clients across financial services, banking, and SME consulting. Key existing clients are JRC Advisors, Acquire Care, and Pulmis Trading Group.