Hire the Best Email Support Freelancers
in Pakistan

Hello and welcome to my profile! I am a Customer Support Representative with 4+ years of experience in handling email and live chat support for businesses across different industries. I previously worked as a Front Desk Officer (Punjab Police) and IT Coordinator (Punjab Food Authority) for over four years, where I developed strong communication, problem-solving, and client management skills. As a dedicated full-time freelancer, I aim to deliver top-quality, detail-oriented, and reliable support that helps businesses strengthen their customer relationships. 💡 Services I Provide: * Customer support via email & live chat * Handling complaints, bookings, and refunds * CRM updates & record management * General administrative assistance(data entry, PDF handling, MS Office, Urdu & English typing) 🛠 Tools & Platforms I Use: ✔ Helpscout | Freshdesk | Zoho CRM | RingCentral ✔ Shopify | Airbnb | Booking.com ✔ Zadarma (Calling App) | Complaint Management System (CMS) | Hotel Eye | Tenants Registration System ✔ MS Office | 17Track | PDF & data management ✅ Available 365 days a year to ensure smooth, uninterrupted support for your business. Let’s connect to discuss how I can help you provide an outstanding customer experience! Best regards, Waqar Nawaz

Hello! I am a dedicated and detail-oriented Data Entry and Lead Generation Specialist with experience in Web Research, Administrative Support, and Virtual Assistance. I help businesses save time by collecting accurate data, generating targeted leads, and organizing information in a professional way. I focus on delivering high-quality work with 100% accuracy. I understand how important clean and well-organized data is for any business, so I always complete tasks carefully and on time. I am reliable, hardworking, and committed to helping clients manage their daily business tasks efficiently. My Services Include: • Data Entry (Microsoft Excel & Google Sheets) • B2B Lead Generation • Web Research • Email List Building • Data Collection & Data Mining • Copy Paste Tasks Administrative Support: • Email Management • Calendar & Appointment Scheduling • File and Document Organization • CRM Data Entry • Spreadsheet Management Virtual Assistant Tasks: • Email Support • Lead Generation • Online Research • Data Collection • Basic Administrative Assistance Why Choose Me: • 100% Accurate Work • Fast Delivery • Strong Attention to Detail • Quick Response • Client Satisfaction is My Priority I am always ready to support your business with data entry, lead generation, administrative support, and virtual assistant tasks. Feel free to contact me. I look forward to working with you.

Greetings, Thank you so much for visiting my profile. Hello! I'm Abu Bakar, a seasoned customer support professional with over two years of experience as a full-time freelancer. I aim to deliver detail-oriented, organized, and accurate support that exceeds client expectations. I excel at managing multiple tasks, staying calm under pressure, and ensuring your business runs smoothly. Why Work With Me? ✔ 100% Client Satisfaction ✔ Fast & Accurate Typing (50+ WPM) ✔ Detail-Oriented and Reliable ✔ Quick Response Time ✔ Confidential & Professional Service Shopify Expertise I can help you manage your Shopify store efficiently, including: Adding & Updating Products Managing Customer Details (Emails, Addresses, etc.) Processing Orders (Manual & Automated) Downloading Invoices & Creating Discount Codes Communicating with Suppliers for Order Deadlines Email Support Experience I have provided top-notch email support for various e-commerce stores using tools like Zendesk, Gmail, Freshdesk, Gorgias, and Help Scout. Some of my past clients include: Email Support: karlena.de (Gmail + Shopify) Email Support: dejavumode.de.com (Gmail + Shopify) Email Support: Senseprotoothbrush.com (Zendesk + Shopify) Email Support: Vuzozy.com (Trengo + Shopify) Live Chat/UK for goodfair.com Email Support for Parisignature (E-commerce & Drop shipping Store/France) Email Support for Redhoumy (E-commerce & Drop shipping Store/USA) Email Customer Support For Spirilet (E-commerce Store/UK) Social Media Management I can handle customer interactions on Facebook, Instagram, and TikTok, including: Replying to Facebook comments & messages Managing Instagram & TikTok DMs Communication & Support Tools I am experienced in using: 📌 Slack, Skype, WeChat, WhatsApp, Discord 📌 Zendesk, Gmail, Freshdesk, Help Scout, Gorgias, Trengo 📌 Facebook Pages & Instagram Management Other Skills ✔ Virtual Assistance & Data Entry ✔ Google Sheets & Organization ✔ Multilingual Support (German, Dutch, Swedish, Italian, French, Norwegian, Greek) ✔ Translation (Google Translate, DeepL) Availability ✅ Available 365 days a year ✅ Free 7-day trial: Try my services with no risk! I’d love to work with you and help your business grow. Let’s connect! Best regards, Abu Bakar

Hello I am a dedicated and results-driven Customer Support Specialist with hands-on experience in delivering high-quality email and live chat support. I help businesses improve customer satisfaction by providing fast, friendly, and solution-focused communication. I specialize in: ✔ Email & Live Chat Support ✔ Handling Customer Inquiries & Complaints ✔ Order Tracking, Updates & Issue Resolution ✔ Clear, Professional & Empathetic Communication ✔ Customer Satisfaction & Retention 🛠 Tools & Platforms I’ve worked with: Zendesk Freshdesk Shopify Gorgias Gmail & CRM systems ⏱ Response Time: Live Chat: Within 1–5 minutes Email Support: Within 1–2 hours 📊 Performance & Results: Maintained 95%+ Customer Satisfaction (CSAT) Resolved 90%+ queries on first response Handled 50–100+ customer interactions daily I understand that excellent customer service is key to business success. My focus is always on quick response, patience, and providing the best possible solution for every customer. I am reliable, detail-oriented, and adaptable, and I can easily adjust to your systems and workflow. My goal is to help your business build strong customer relationships and maintain a positive brand image. 💬 I am ready to support your team and deliver outstanding customer service. Let’s work together to create happy and loyal customers

Are you looking for a reliable Shopify Customer Support Specialist to manage your high-volume email, live chat, and dispute tickets? I am a full-time E-commerce Virtual Assistant with 5+ years of hands-on experience helping DTC brands, Shopify stores, and dropshipping businesses deliver fast, empathetic, and revenue-saving customer service. Whether you need help clearing a WISMO backlog, resolving PayPal/Chargeflow disputes, or providing 24/7 live chat coverage, I step in from day one to protect your brand reputation and CSAT scores. ⭐ KEY PROOF & RECENT BRANDS SUPPORTED: • Velmara (Fashion/Shopify) – Email & Social Media Support • Marry Mart LLC (Apparel) – High-volume Email & Social Support • Multicollenge & Enthpy (Supplements) – Email Ticket & Order Management • Leiyana & Paws (Pet Care) – Email & Live Chat Support • BulvariLemoine Paris & Volari (Luxury Fashion) – Live Chat & Customer Retention 🛒 CORE E-COMMERCE & SHOPIFY SUPPORT SERVICES: Email & Live Chat Customer Service: • Fast response times for pre-sales, product inquiries, and sizing questions • "Where Is My Order?" (WISMO) tracking updates and delivery delay resolution • Empathetic escalation handling and complaint resolution • Multilingual support capability using advanced AI tools Order Processing & Shopify Store Management: • Order fulfillment, cancellations, address updates, and store credit processing • Smooth handling of returns, replacements, and refund policies • Direct supplier communication to resolve fulfillment and inventory delays • Custom discount code creation and customer account adjustments Chargeback & Dispute Resolution: • Managing and winning disputes on PayPal, Klarna, Stripe, and Chargeflow • Lowering dispute rates by proactively resolving issues before escalation Social Media Moderation & Support: • Managing Facebook Pages, Instagram DMs, TikTok, and Meta Inbox • Responding to comments, moderating feedback, and hiding negative spam 💻 TECH STACK & HELPDESK TOOLS: • E-Commerce Platforms: Shopify, Shopify Inbox, Meta Commerce Manager • Helpdesk & Ticketing: Gorgias, Zendesk, HelpScout, Freshdesk, Re:amaze • Live Chat & Social: Facebook Messenger, Instagram DMs, ManyChat, PrivateMail, Outlook, Gmail • Operations & Tracking: Google Sheets, 17TRACK, ParcelPanel, Chargeflow, PayPal, Klarna WHY CLIENTS CHOOSE ME: ✔ Top Rated Freelancer with a 100% Job Success Score (JSS) & 5-Star Reviews ✔ Fast, human, and professional responses — never robotic or copy-pasted ✔ Available for flexible hours, including weekends, holidays, and peak traffic drops ✔ Detail-oriented, calm under pressure, and focused on long-term customer retention I don't just clear tickets—I build trust and turn one-time buyers into repeat customers for your store. Ready to streamline your support queue and elevate your customer experience? Click "Invite to Job" or send me a direct message to chat about your store's needs. Best regards, Muhammad Faisal

I help businesses scale efficiently by managing customer support, CRM systems, and General VA daily operations with precision and reliability. With 5+ years of experience, I have worked with startups and growing companies to handle administrative support, client communication, CRM automation, and project coordination, ensuring smooth workflows and consistent results. What I bring to your business: ✔ Virtual Assistance & Administrative Operations ✔ Customer Support (Email & Live Chat) ✔ CRM Management & Automation (GoHighLevel, HubSpot, Keap) ✔ Lead Generation & Prospect Research ✔ Project Management (Asana, Trello, Slack) ✔ Data Entry, Reporting & Process Organization ✔ Calendar Management & Scheduling ✔ Email Management & Client Communication Tools & Platforms ✔ GoHighLevel ✔ HubSpot ✔ Keap CRM ✔ Asana ✔ Trello ✔ Slack ✔ Google Workspace ✔ Microsoft Office ✔ Kajabi ✔ Zapier ✔ Service Point ✔ Shopify ✔ Outlook ✔ Canva ✔ Sociamonials I have successfully supported teams, managed operations, and optimized workflows, including supervising 75+ staff members and coordinating business processes across departments. As a Rising Talent freelancer with 100% Job Success, I focus on delivering high-quality work, clear communication, and dependable support that helps businesses grow. If you need a proactive Virtual Assistant, CRM Specialist, or Customer Support expert who can take ownership and keep things running smoothly, I’m ready to help.