Hire the Best English Specialists
in Senegal

Helping businesses communicate effectively with French-speaking customers while delivering accurate language services. I am a dedicated French Language Specialist with over 5 years of professional experience providing high-quality customer support, transcription, linguistic annotation, and virtual assistance. As a full-time freelancer, I help businesses improve customer satisfaction, organize operations, and create accurate language datasets for AI and speech recognition technologies. My services include: • French Customer Support (Email, Chat & Ticket Support) • French Virtual Assistance • French Transcription (Verbatim & Clean Read) • Wolof Transcription Specialist • Data Annotation & AI Training Data • Internet Research & Data Entry • Calendar & Email Management • Document Formatting & Proofreading • Administrative Support Why clients enjoy working with me: ✔ 5+ years of professional experience ✔ Native-level French and Wolof ✔ Excellent written communication and customer service skills ✔ Detail-oriented with outstanding accuracy ✔ Fast learner who adapts quickly to new tools and workflows ✔ Reliable, organized, and deadline-driven ✔ Comfortable using Slack, Zoom, Google Workspace, Notion, Trello, Microsoft Office, CRMs, and project management platforms ✔ Full-time freelancer available for both short-term and long-term collaborations Whether you need a professional to support your French-speaking customers, transcribe and annotate audio with precision, or provide dependable virtual assistance, I am committed to delivering work that exceeds expectations. Let's work together to help your business grow while ensuring every task is completed with professionalism, accuracy, and care.

Bonjour et bienvenue sur mon profil I'm Mervely I am a motivated, reliable, and organized French-speaking Virtual Assistant with over 2 years of experience in customer support and administrative assistance. While I am new to Upwork, I already have solid experience helping entrepreneurs and businesses by providing flexible, efficient, and high-quality virtual support. Here’s what I can do for you: ☑️ Administrative Support: email management, calendar scheduling, appointment setting, and document organization. ☑️ Data Entry & Research: accurate data entry, database updates, and online research to keep your business on track. ☑️ Customer Support: handling inquiries with professionalism and empathy, ensuring clients feel valued. ☑️ Community & Social Media Assistance: engagement, replies, and basic content organization to strengthen your online presence. ☑️ Workflow Optimization: using tools such as Google Workspace, Trello, Canva, and Notion to streamline tasks and improve productivity. What sets me apart is my ability to work fluently in French and English, adapt quickly to different workflows, and deliver results on time without compromising quality. My goal is to help you save time, stay organized, and focus on growing your business. If you’re looking for a proactive Virtual Assistant who can provide reliable support in both French and English, I’d be glad to collaborate with you. Feel free to contact me to discuss your needs and how I can support your projects.

Virtual assistant and expert translator | Wolof–French–English–Lingala Need a reliable professional who can keep your business organized, your customers satisfied, and your projects on track? With over 5 years of experience, I help entrepreneurs, startups, e-commerce businesses, and international companies streamline their daily operations with professionalism, accuracy, and confidentiality. My goal is to save you time, improve efficiency, and allow you to focus on growing your business. - SERVICES I OFFER : - VIRTUAL ASSISTANCE: * Calendar and schedule management * Email and inbox management * Administrative support * Data entry and web research * Project coordination * Document management - CUSTOMER SUPPORT: * Email support * Live chat support * Ticket management * Customer inquiry handling * Complaint resolution * Customer satisfaction and retention - TRANSLATION & TRANSCRIPTION: * French ↔ English translation * Wolof ↔ French translation * Wolof ↔ English translation * Lingala ↔ French translation * Lingala ↔ English translation * Audio and video transcription * Proofreading and editing * Content localization - VIDEO EDITING: * Short-form video editing (Reels, TikTok, YouTube Shorts) * AI-generated video creation * Subtitle creation & translation * Social media video optimization * Transcript in SRT format * Motion Design *Marketing content creation - TOOLS I WORK WITH: * Google Workspace * Microsoft Office * Excel * Canva * CapCut * ChatGPT * Grock * Google flow * Veo 3 * Zoom - INFOGRAPHY: * Brand identity creation * Social media design * Communication materials * Advertising design * Print design * Signage (roll-ups) * Merchandising * Photo retouching - WHY WORK WITH ME ? * More than 5 years of professional experience * Detail-oriented and highly organized * Strong written and verbal communication skills * Fast learner and proactive problem solver * Respect for deadlines * Reliable, confidential, and committed to quality - LET'S WORK TOGETHER: If you're looking for a dependable Virtual Assistant, Customer Support Specialist, or Translator who delivers high-quality work and helps your business run more efficiently, I'd be happy to discuss your project. Send me a message, and let's talk about how I can support your business.

I’m an AI Video Creator and Generative AI Video Specialist, creating realistic AI videos, AI avatars, Digital Twins, AI UGC, commercial ads, cinematic content and training videos for businesses, brands, educators and creators. Native French speaker | Fluent in English | HeyGen Certified Creator I specialize in Generative AI Video Production, combining AI video generation, realistic AI humans, AI avatars, digital twins, AI UGC and professional post-production to create content that looks intentional, polished and human not like generic AI-generated footage. I have created 100+ AI avatars for personal and client projects and generated **1.8M+ views** through My Digital Twin (AI clone ) content. WHAT I CAN CREATE • Realistic AI Avatar & Digital Twin Videos • AI Commercial & Advertising Videos • AI UGC & Social Media Ads • Cinematic Generative AI Videos • AI Product & Promotional Videos • AI Training & Educational Videos • Online Course & E-learning Videos • AI Talking Head Videos • AI Voice & Voice-over Content • Short-form Videos for TikTok, Instagram, YouTube & LinkedIn • AI Video Editing & Post-production MY SPECIALTY: REALISM & CONSISTENCY One of the biggest challenges with generative AI video is making every scene feel like it belongs to the same production. I specialize in maintaining: • Character and facial consistency • Digital Twin identity consistency • Clothing and accessory consistency • Environment and background consistency • Product and brand consistency • Natural facial expressions and body movement • Camera movement and composition • Lip-sync and AI voice synchronization • Visual continuity between scenes I use reference images, reference sheets, structured prompting and repeatable AI workflows to maintain consistency across generations. AI TOOLS I WORK WITH HeyGen | Kling | Higgsfield | Seedance | Veo | ElevenLabs | ChatGPT | Claude | Gemini | Perplexity | Canva | Midjourney I continuously test and integrate new generative AI tools when they provide a better result for a specific production requirement. FOR BRANDS & MARKETING I can turn a product, concept or script into a complete AI-powered creative, including: Concept → Visual generation → AI characters/avatars → Voice → Animation → Editing → Captions → Sound design → Final delivery This includes commercial videos, product ads, UGC-style creatives, social media content and short-form advertising. FOR EDUCATORS & TRAINING I also create educational and training content using AI avatars, screen recordings, AI voice, visual demonstrations and professional editing. I am particularly comfortable turning complex AI tools or workflows into clear, beginner-friendly video lessons. I use Camtasia for screen recording and have experience creating AI training content for my own skool community. WHY CLIENTS WORK WITH ME You are not just hiring someone to operate an AI generator. I approach AI video as a production system. I analyze the creative objective, choose the appropriate workflow, test generations, identify inconsistencies, regenerate what needs improvement, and take the project through post-production until the final result is ready to publish. I am comfortable working from a brief, script, storyboard, reference video or simple concept. French: Native English:Fluent This allows me to work comfortably on both French-speaking and international projects, including French educational content, voice-over, AI tool demonstrations, marketing videos and multilingual productions. If you need someone who can combine Generative AI, creative direction, realistic AI humans, video production and post-production, I can help you build the right workflow and deliver the final content. Send me your brief, reference or script, and I’ll tell you the most effective AI production approach for your project. I replay within one hour.

I am a Senegal-based language professional with 10+ years of experience in translation, interpretation, transcription, proofreading, and English teaching. I work mainly with Wolof, Pulaar/Fulfulde, English, and French. I can help with translation, interpretation, proofreading, transcription, subtitling, and localization. I also provide research and field support in Senegal, including information gathering, surveys, interviews, market research, and local business or contact research. My strong knowledge of Senegalese languages, culture, and local environment allows me to provide accurate and practical support to international clients, companies, NGOs, and researchers. I am reliable, responsive, and committed to delivering quality work on time.

I am a bilingual Customer Support Specialist with over 4 years of experience delivering excellent service in both French and English. An expert in resolving complex inquiries, managing administrative workflows, and building lasting client rapport. Proven ability to multitask effectively while maintaining a high standard of accuracy and a "client-first" mindset.