Hire the Best Customer Service Representatives
in Senegal

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
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Robert D.

Dakar, Senegal

$10/hr
5.0
4 jobs

I am a bilingual Customer Support Specialist with over 4 years of experience delivering excellent service in both French and English. An expert in resolving complex inquiries, managing administrative workflows, and building lasting client rapport. Proven ability to multitask effectively while maintaining a high standard of accuracy and a "client-first" mindset.

  • Customer Support
  • English to French Translation
  • French to English Translation
  • Customer Care
  • Proofreading
  • Editing & Proofreading
  • Audio Transcription
  • General Transcription
  • ChatGPT
  • French
  • English
  • Wolof
  • Serer
  • Data Entry
  • Google Sheets
Martine Christelle B.

Dakar, Senegal

$16/hr
5.0
5 jobs

I have a master's degree in international business law and 4 years of experience in customer relations. I have excellent interpersonal skills and a very keen sense of customer satisfaction. I want to work with you to showcase my skills and offer you quality service.

  • Customer Service
  • Online Chat Support
  • Customer Satisfaction
  • Customer Support
  • Email Communication
  • Email Support
  • French
  • Sales Strategy
  • Management Accounting
  • Customer Retention
  • Administrative Support
  • Cold Calling
  • Google Ads
  • Digital Strategy
Amadou S.

Dakar, Senegal

$10/hr
5.0
23 jobs

Bonjour, Je suis Amadou, boosteur d'activités pour donner un coup de fouet à vos affaires. Je suis à la recherche de projets intéressants inscrits dans le long terme et je souhaite travailler avec une personne ou une équipe motivante dans les domaines suivants: ① un expert de la relation client et de la prospection téléphonique (télémarketing) *Réception d’appels *Vente *Prise de rendez-vous *Enquêtes téléphoniques *Traitement des courriels *Gestion des chats et tickets ② Un bon rédacteur de contenus & correcteur. *Écriture technique SEO *Rédaction de fiches produits *Autres types d'écritures *Correction de textes ③ Un community manager. *Facebook *Twitter *Instagram *LinkedIn *Printrest *Google+ *Aussi à l’aise avec plein d’autres réseaux sociaux. ④ Un expert SEO white hat & web marketer *Audit SEO *Référencement naturel Top 3 garantie *Yoast SEO *Adwords *Bing *Yahoo *Autres publicités payantes ⑤ Un web designer *Wordpress *Drupal *Magento *Joomla *Prestashop Si vous êtes à la recherche d’une personne capable de mener à bien vos tâches, d’une personne autonome avec un volume horaire et une charge de travail impressionnante, vous trouverez alors en moi un collaborateur efficace.

  • Online Chat Support
  • Customer Support
  • Sales
  • Search Engine Optimization
  • Community Management
  • Content Writing
  • French
  • Email Marketing
  • Telemarketing
Alseyni D.

Dakar, Senegal

$25/hr
4.5
28 jobs

Are you looking for a video editor who delivers fast, engaging content without the back-and-forth? You're in the right place. I'm a bilingual video editor (English & French) based in Dakar, Senegal, specializing in two things: 📺 YouTube content editing — faceless channels, long-form videos, and YouTube Shorts optimized for watch time and retention. 📱 Short-form ad creatives — TikTok, Facebook, Instagram Reels, and YouTube Shorts ads built to stop the scroll and drive action. What makes my work different: I combine traditional editing skills with the latest AI video tools — including CapCut, Google VEO3, and InVideo AI — to produce content faster and at higher quality than most editors working manually alone. This means you get: ✅ Hook-driven edits that capture attention in the first 3 seconds ✅ Clean cuts, dynamic captions, and smooth pacing for retention ✅ AI-assisted B-roll, voiceovers, and scene generation when needed ✅ Native-level delivery in both English and French — ideal for brands targeting African or francophone audiences 🎯 I work best with: — YouTube automation channel owners who need consistent, polished videos — E-commerce brands and digital product sellers running paid ads — Marketing agencies needing fast turnaround on short-form creatives — Apps and SaaS companies promoting through TikTok or Meta ads 🛠 Tools I use daily: CapCut · Google VEO3 · InVideo AI · DaVinci Resolve · Adobe Premiere Pro ⚡ My workflow is simple: You send the raw footage, script, or brief → I edit, optimize, and deliver ad-ready content → you approve or request revisions → done. 📩 Message me with your project details and I'll respond within a few hours. Let's build content that performs.

  • Video Editing
  • YouTube Video
  • YouTube Shorts
  • Short Video Ad
  • TikTok Video
  • Instagram Reels
  • CapCut
  • AI Content Creation
  • Video Advertising
  • Social Media Video
  • Video Post-Editing
  • Motion Graphics
  • Subtitles
  • French
Aminata L.

Dakar, Senegal

$5/hr
4.9
3 jobs

Bonjour, Je m'appelle Aminata LY et je suis une professionnelle expérimentée du service à la clientèle. En me permettant de travailler avec vous, je serai en mesure de -Prendre en charge la demande du client. -Assurer le suivi de la boîte de la boite mails -Gérer une liste de contacts -Mettre à jour un site web et les médias sociaux -Transcription audio -Copywriting -Traduction anglais-français Rigoureuse, polie et passionnée par tout ce que je fais, mes expériences professionnelles sont toutes dans des entreprises ou le respect des engagements est primordial. En m'engageant, vous obtiendrez de bons résultats qui vous permettront d'atteindre vos objectifs et de développer votre activité. Mais vous aurez aussi un freelance fiable. Je vous remercie d'avoir pris le temps de visiter mon profil. J'espère avoir bientôt de vos nouvelles. Meilleures salutations

  • Customer Support
  • Social Customer Service
  • Audio Transcription
  • French
  • Prospect List
  • Administrative Support
  • English to French Translation
  • Copywriting
  • Data Entry
  • Content Writing
  • Social Media Management
  • Microsoft Office

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Cost to hire a Customer Service Representative

Cost to hire a Customer Service Representative

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Customer Service Representative job description template

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