With 8 years and combines experience of being a Customer Service and Social Media Manager.
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My skills:
Network Specialist - Expert in troubleshooting/Configuration and Business Class network devices with VOIP experience.
Helpdesk Support - Zendesk for the ticketing management.
Internet and Cable Technical Support - Handled both Cable and DSL service technical support
Outbound appointment setter - cold calling to set up appointments for potential clients.
Social Media Management and Email Support
Freelance Virtual Assistance/ Email Support/ Social Media Management
-Response to social media community inquiries in comment sections, Page Posts, and page FAQs
-Email and chat response to inquiry or possible prospects for the Client's Social Media Account.
-Running Ads
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Work Equipment:
Laptop Running on Intel(R) Core(TM) i7-8565U CPU @1.80GHz 1.99 GHz w/ 42GB RAM
High-Grade Quality Headset (Inplay HN620)
1 fiber Optics Internet Connection with a speed of up to 300 Mbps
1 Back up WIFI Broadband Internet (Both Electric and Battery
Powered)
1 5G Connection with a speed up to 50 Mbps.
Mobile device for VA/social media tasks (android/apple)
Additional devices will be provided as needed for work.
Dedicated Home Office Space
My rate varies depending on the job and I am always open to negotiate. My work hours are flexible to meet your needs and would love to discuss should my professional profile fits what you are looking for.
Zendesk
Social Media Management
Online Chat Support
Helpdesk
Customer Service
Technical Support
Email Communication
BPO Call Center
Louigene A.
Quezon City, Philippines
$15/hr
4.7
12 jobs
As a versatile professional with a dynamic background that spans across multiple domains, making me an invaluable asset in today's fast-paced and interconnected world.
Design Engineering and FTTH Expertise:
As a seasoned Design Engineer with a specialized focus on Fiber-to-the-Home (FTTH) networks, I have a deep understanding of the intricate technicalities involved in creating cutting-edge connectivity solutions. I've led successful projects where I meticulously crafted FTTH network designs, ensuring seamless integration and optimum performance. My comprehensive knowledge of fiber optic cabling and network layouts enables me to create efficient and cost-effective solutions that drive high-speed internet access to both residential and commercial spaces.
IT Specialists:
Throughout my career, I have gained comprehensive experience in maintaining network infrastructure, providing technical support, and implementing effective IT solutions. My proficiency in configuring and maintaining hardware and software systems, combined with my knack for problem-solving, has allowed me to deliver timely and efficient resolutions to various IT challenges.
What sets me apart is my dedication to staying current with the latest advancements in IT. This commitment has enabled me to identify innovative solutions, streamline processes, and enhance overall efficiency within previous organizations. Moreover, my excellent communication skills empower me to collaborate seamlessly with both technical and non-technical stakeholders, ensuring a smooth flow of information and a clear understanding of IT-related matters.
Script Writing Craftsmanship:
My flair for creativity and keen storytelling ability sets me apart as an accomplished Script Writer. Whether it's crafting compelling narratives for videos, animations, commercials, or presentations, I excel at translating complex ideas into engaging content. I've perfected the art of tailoring scripts to diverse audiences, capturing attention while effectively conveying messages. My writing versatility allows me to adapt to various tones and styles, consistently delivering impactful scripts that leave a lasting impression.
Efficient Virtual Assistance:
Bringing exceptional organizational skills to the table, I have proven expertise as a Virtual Assistant. My meticulous attention to detail allows me to manage administrative tasks, streamline schedules, and enhance productivity for clients. With a knack for research and report generation, I provide valuable insights that aid in informed decision-making. My effective communication and proactive approach facilitate smooth collaboration and ensure that tasks are completed promptly and efficiently.
Strategic Lead Generation:
My proficiency in Lead Generation Strategies stems from a strategic mindset and a data-driven approach. I am adept at identifying potential clients through targeted campaigns, utilizing market research to capitalize on emerging trends and opportunities. By leveraging various tools and platforms, I have consistently contributed to increased lead acquisition and conversion rates. My collaborative nature ensures seamless coordination with sales teams, aligning efforts to achieve overarching business goals.
In essence, my diverse experience as a Design Engineer specializing in FTTH, Script Writer, Virtual Assistant, and Lead Generation Specialist highlights my adaptability, innovation, and commitment to excellence. My passion for continuous learning drives me to stay ahead in rapidly evolving industries, enabling me to deliver exceptional results that make a significant impact. I am excited to leverage my skills and expertise to contribute meaningfully to your projects and initiatives.
Scriptwriting
Photo Editing
Copywriting
Microsoft Excel
Appointment Setting
Microsoft Word
Research & Strategy
Autodesk AutoCAD
SketchUp
Kim C.
Mandaluyong City, Philippines
$15/hr
5.0
6 jobs
L1 and L2 IT support | Telecom Engineer | CAD Draftsman | GIS Specialist | Fiber Optic Design
• As-built plans, permitting drawings, and HLD KMZ point generation
• Fiber optic CAD drawings, plans, and design
• OSP/ISP fiber network architecture and route planning
• Routing & switching fundamentals (Cisco/CCNA-level) for network infrastructure context
• Subnetting, IP addressing, and network troubleshooting
Tools & Software:
Vetro Fibermap · IKE GPS · ArcGIS Pro · Google Earth Pro · AutoCAD Map 3D · AutoCAD 2D 2024 · FROGS Frontier
Background:
Bachelor’s Degree, Rizal Technological University. I bring both hands-on CAD/GIS drafting skill and a working understanding of network engineering principles, so drawings and designs I produce align with real network requirements — not just visual accuracy.
I value honesty, clear communication, and reliable turnaround. Let’s talk about your project.
AutoCAD Civil 3D
SketchUp
Adobe Photoshop
Autodesk AutoCAD
ArcGIS
2D Design
Microsoft Excel PowerPivot
Microsoft Excel
ArcGIS Online
2D Drafting
Jerome T.
Quezon City, Philippines
$20/hr
5.0
27 jobs
Telecom and OSP drafting specialist with 4+ years of experience supporting underground and aerial fiber permitting projects.
I specialize in:
✔ Underground and Aerial Permit Drafting
✔ IKEgps pole annotations
✔ MREs
✔ Plan & Profile Sheets
✔ Existing utility drafting
✔ Redlines & Revisions
✔ Traffic Control Plan
✔ Directional Bore Typicals
✔ Quality Control
✔ GIS, KMZ, and Aerial Imagery Drafting
✔ Autocad and Map3d workflows
Whether you need support for production drafting, revisions, or ongoing permitting workflows, I’m ready to integrate with your team and help deliver quality results consistently.
Fiber Optics
Autodesk AutoCAD
ArcGIS
CAD
2D Design
QGIS
Telecommunications
Electrical Design
2D Drafting
Drafting
Google Earth
Google Maps
Electrical Engineering
Telecommunications Engineering
Geolocation
Harlsden G.
Manila, Philippines
$15/hr
5.0
1 jobs
I am a Telecom and Electrical Engineer with over 5 years of experience in OSP fiber design, FTTH systems, telecom drafting, and QA/QC for U.S. telecom projects. I am continuously exploring new opportunities to expand my knowledge and strengthen my technical skillset. I am highly adaptable, detail-oriented, and always eager to learn new tools, standards, and technologies in the telecom industry.
Works I am best at:
• OSP Fiber Design (Underground & Aerial)
• FTTH Planning and Telecom Drafting
• AutoCAD 2D, Map 3D, Civil 3D and MicroStation
• QA/QC Review of Fiber Design Packages
• Fiber Routing, Utility Layouts, and Permit Drawings
• GIS Mapping and KMZ Reference Interpretation
• Telecom Plan Production and Redline Revisions
• Fiber Network Documentation and BOM Preparation
• Tools: IQGeo, Waldo, Aramis, ArcGIS, Bluebeam Revu
Autodesk AutoCAD
MicroStation
Electrical Design
Solar Design
PVSyst
Autodesk Revit
Bluebeam Revu
GIS
Microsoft Excel
GIS Software
ArcGIS
Sean Patrick E.
Baliuag, Philippines
$8/hr
5.0
2 jobs
Experienced Telecommunications Engineer with over five years of expertise in OSP engineering, tower construction, and network maintenance, delivering end-to-end project execution across multiple regions. Skilled in project management, finance controlling, and material management, with a proven record of optimizing resources and ensuring accurate and timely billing. Adept at leading cross-functional teams and subcontractors to achieve project milestones while maintaining strict compliance with client specifications and industry standards.
Demonstrated proficiency in developing both High-Level Designs (HLD) and Low-Level Designs (LLD) for aerial and underground fiber routes, conducting surveys, QC/QA inspections, and PAT technical analyses, and managing Right-of-Way (ROW) documentation, Bills of Materials (BOM), and Bills of Quantities (BOQ). Experienced in fiber optic diagnostics using OPM and OTDR, network planning for FTTH/ODN, and preparing comprehensive progress reports to support data-driven decision-making.
Recognized for strong leadership and team management skills, with the ability to thrive under pressure, multitask effectively, and adapt to diverse work environments. Proficient in Microsoft Office, Power Query, AutoCAD, OSS systems, and ACAS, with working knowledge of 8D reporting and FMEA concepts. Dedicated to driving operational efficiency, enhancing service quality, and contributing to organizational success.
Fiber Optics
Engineering & Architecture
Autodesk AutoCAD
Technical Project Management
Quality Assurance
Microsoft Office
Survey Design
Google Maps
Electronics
Troubleshooting
Management Skills
Process Engineering
Continuous Improvement
Office Design
Power Query
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