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I'm a Product Designer, Agentic Engineer, and Product Thinker with 18+ years of experience building digital products that people actually want to use — across eCommerce, B2B, B2C, SaaS, and enterprise platforms. My background spans some of the region's most recognized brands: Head of Design & Experience at StarHub, Design Manager for Enterprise UX at Agoda, Team Lead at Microsoft, and senior roles across the US and Southeast Asia. I've built and led multidisciplinary teams of designers, researchers, and brand strategists — but these days I'm fully hands-on, freelancing full-time and doing what I love most: solving real product problems from the ground up. What makes me a little different: I don't just design — I build. I'm comfortable working across the full product stack, from early strategy and user research through Figma prototypes, design systems, and developer-ready handoff. As an Agentic Engineer, I work with AI as a deliberate collaborator — defining the architecture, logic, and approach first before directing AI tools to execute with precision. This is a fundamentally different discipline from simply prompting and hoping for the best. I also integrate AI into my design workflow daily — accelerating research synthesis, generating concepts faster, and moving from brief to polished output more efficiently than a traditional process allows. This combination — senior strategic thinking, hands-on execution, and AI-augmented workflow — means I can do in days what used to take weeks, without sacrificing quality. What I can help you with: — UX/UI design for web and mobile — SaaS and enterprise product design — eCommerce and checkout experience — Website redesigns in Figma, Framer, or Webflow — UX audits and conversion optimization — Design systems and component libraries — Research, testing, and synthesis — Prototyping and developer handoff — Full-stack site and application builds using agentic AI development workflows — from architecture and logic definition through to a fully deployed, production-ready product I work best with clients who value clear thinking, fast execution, and a designer who asks the right questions before jumping to solutions. If that sounds like you, let's talk.

I'm a Usability and User Experience Expert. I am a Top Rated freelancer that has earned Upwork's Skill Certification in User Experience Design. My specialties include: - Usability Analysis - I can show you where your visitors are most likely to have trouble on your site, mobile site, app or SAAS - User Research - Talking to users of your product or service is the best way to get the right feedback. I can show you how or do it for you - Prototyping - Before you invest in a new site or app create a prototype and use that to get feedback BEFORE you build it. Save time and headaches (for you and your customers) - Wireframing - Wireframes are the blueprints for your site or app. I can create these for you to turn over to your developer For the past 25 years, I have been involved in many functions designed to create the best sites, mobile sites, and applications possible. I've been a writer, creative director, editor, information architect/user experience architect, and director of usability testing. I've worked for big advertising agencies on large accounts (Ford, General Motors, Dodge, Virgin Airlines, Scott's Lawn Care, Aldi, Bosch) and by myself for small clients. My passion is usability testing and UX/CRO Reviews/audits. Using several online and in-person tools, I can help you make your sites and applications perform better, look better and win you more business.

I build and deploy production agentic AI systems at enterprise scale. My most recent build: an enterprise AI intelligence platform serving as the cognitive layer for a 30-person organization -- ingesting 30+ data sources, running ~40 automated pipelines, and enabling the CEO to run a flatter operating model through AI-driven workflow orchestration. What I deliver: agentic AI architecture (multi-agent orchestration, MCP integrations, RAG pipelines), AI governance frameworks (tiered risk models, human-approval gates), LLM evaluation and deployment (Claude, OpenAI, Gemini, Llama, Mistral), and enterprise AI transformation roadmaps that translate board-level strategy into production systems. Technical depth: Python, LLM APIs (Anthropic, OpenAI, Google), Model Context Protocol (MCP), vector databases, prompt engineering, RAG pipeline design, agent orchestration, tiered memory architecture (multi-dimensional scoring with recency/usage/importance/context retrieval), AI security (prompt injection detection, data classification). Published multiple MCP servers to PyPI. Background: CIO (15 years, $5M budget), IBM enterprise sales (122% of $16M quota), MBA, CISSP, provisional patent filed (US 63/815,940) covering AI-driven business intelligence architecture.

Cloud Security Architect and Information Security professional with 10+ years of experience in security architecture, cloud security, IAM, risk assessment, and security engineering. I help organizations review existing environments, identify security gaps, and turn findings into practical technical recommendations that engineering and development teams can implement. My experience includes cloud security assessments, identity and access management, least-privilege design, logging and monitoring, sensitive-data protection, third-party security reviews, vulnerability management, and security architecture in regulated environments. Areas I can help with include: • AWS and cloud security assessments • Security architecture reviews • IAM and least-privilege access design • HIPAA and regulated-data security reviews • PHI and sensitive-data flow assessments • Cloud logging, monitoring, and auditing • Third-party and SaaS security reviews • Encryption, KMS, S3, and data protection • Vulnerability and security control assessments • Developer access and production security reviews • Technical security documentation and remediation plans My background includes extensive security work within financial services and other regulated environments where protecting sensitive information and maintaining strong technical controls are critical. I hold a bachelor's degree in Information Assurance Applied Technology and am currently pursuing a master's degree in Cybersecurity of Network and Systems at the University of Michigan. My approach is simple: understand how the environment works, identify the real risks, prioritize what matters most, and provide clear recommendations that a technical team can actually implement.

I designed a Zero Trust security architecture for a mid-market financial firm that reduced their attack surface by 80% and achieved SOC 2 Type II certification in under six months. Over 20+ years, I’ve helped organizations across finance, healthcare, government, and tech secure cloud environments, pass audits, and avoid six-figure breach risks through practical, production-ready security design. 🛡️ CLOUD & ENTERPRISE SECURITY ARCHITECTURE I design end-to-end security architectures on Azure and AWS that align with real business risk, not just checkbox compliance. My engagements span Zero Trust network design, IAM strategy, cloud-native security controls, and threat modeling for organizations ranging from Series B startups to Fortune-tier enterprises. - Zero Trust Architecture (ZTNA, microsegmentation, identity-centric design) - Azure Security Center, Microsoft Defender, AWS Security Hub, GuardDuty - IAM & Privileged Access Management (PAM) - Network Security: Firewalls, SD-WAN, IDS/IPS, VPN, DMZ architecture - Cloud Landing Zone design and secure baseline configuration 📋 COMPLIANCE & GOVERNANCE (SOC 2 | ISO 27001 | NIST | CIS) I've guided organizations from pre-audit chaos to certification-ready in compressed timelines. I don't just hand you a policy template, I build the controls, close the gaps, and prepare your team to pass. - SOC 2 Type I & Type II readiness and audit preparation - ISO 27001 gap assessments, ISMS design, and implementation roadmaps - NIST CSF and NIST 800-53 compliance programs - Risk register development, control mapping, and evidence collection - Security awareness program design ☁️ MICROSOFT 365, SHAREPOINT & SYSTEMS INTEGRATION I've deployed and secured Microsoft 365 environments for enterprises with thousands of seats, architected SharePoint intranet platforms, and designed systems integration frameworks that connect legacy infrastructure with modern cloud services, without breaking what works. - Microsoft 365 tenant architecture, security hardening, and governance - SharePoint Online design, migration, and custom configuration - API-based systems integration and workflow automation - Hybrid Azure AD / Active Directory environments ✍️ TECHNICAL WRITING & PROPOSAL DEVELOPMENT I translate complex technical architectures into documents that win contracts and drive decisions. My technical proposals have supported bids across federal and commercial sectors, and my research is published and indexed on Google Scholar. - RFP/RFQ response writing and solution narrative development - Architecture documentation, runbooks, and security policies - Cloud and cybersecurity whitepapers and thought leadership content 👋 WHY WORK WITH ME I bring the strategic thinking of an enterprise architect and the hands-on delivery of an engineer who has actually built, secured, and documented these systems in production. I communicate clearly, meet deadlines, and treat every client engagement like it's going into my own portfolio. Whether you need a full security architecture engagement, compliance readiness support, a technically precise proposal, or an expert who can write about cloud security in plain English, I'm ready to deliver.

I design sales presentations, pitch decks, and executive PowerPoint presentations for SaaS companies, agencies, consultants, and service-based businesses that need to close deals, report to stakeholders, or raise funding. 3 years of experience, 50+ presentations delivered, 100% Job Success Score. ⭐️⭐️⭐️⭐️⭐️ 5.0 "𝘽𝙧𝙖𝙣𝙙𝙤𝙣 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙚𝙙 𝙖 𝙥𝙤𝙡𝙞𝙨𝙝𝙚𝙙, 𝙞𝙣𝙫𝙚𝙨𝙩𝙤𝙧-𝙧𝙚𝙖𝙙𝙮 𝙥𝙞𝙩𝙘𝙝 𝙙𝙚𝙘𝙠 𝙬𝙞𝙩𝙝 𝙨𝙩𝙧𝙤𝙣𝙜 𝙫𝙞𝙨𝙪𝙖𝙡 𝙨𝙩𝙤𝙧𝙮𝙩𝙚𝙡𝙡𝙞𝙣𝙜 𝙖𝙣𝙙 𝙚𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙩 𝙞𝙣𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙝𝙞𝙚𝙧𝙖𝙧𝙘𝙝𝙮. 𝙃𝙚 𝙩𝙧𝙖𝙣𝙨𝙛𝙤𝙧𝙢𝙚𝙙 𝙘𝙤𝙢𝙥𝙡𝙚𝙭 𝙘𝙤𝙣𝙩𝙚𝙣𝙩 𝙞𝙣𝙩𝙤 𝙘𝙡𝙚𝙖𝙧, 𝙘𝙤𝙢𝙥𝙚𝙡𝙡𝙞𝙣𝙜 𝙨𝙡𝙞𝙙𝙚𝙨 𝙬𝙞𝙩𝙝 𝙥𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡 𝙡𝙖𝙮𝙤𝙪𝙩𝙨 𝙖𝙣𝙙 𝙖 𝙥𝙧𝙚𝙨𝙚𝙣𝙩𝙖𝙩𝙞𝙤𝙣 𝙛𝙡𝙤𝙬 𝙩𝙖𝙞𝙡𝙤𝙧𝙚𝙙 𝙛𝙤𝙧 𝙤𝙪𝙧 𝙗𝙤𝙖𝙧𝙙. 𝙃𝙞𝙜𝙝𝙡𝙮 𝙧𝙚𝙘𝙤𝙢𝙢𝙚𝙣𝙙𝙚𝙙." Clients come to me when a presentation actually has to perform, an investor is deciding whether to fund, a prospect is deciding whether to buy, or a board is deciding whether to approve. My job is to turn a messy outline or a rough set of slides into a business presentation that's clear, persuasive, and easy for someone else to present. What I design: ✔ Sales Deck Design & Sales Presentation Design ✔ Investor Pitch Deck & Fundraising Presentation Design ✔ Executive Presentation & Board Presentation Design ✔ Business Presentation & Business Proposal Design ✔ PowerPoint Presentation Design & Google Slides Presentation Design ✔ Data Visualization, Infographic, and Chart Design for slides ✔ Presentation Redesign — turning cluttered decks into branded, boardroom-ready presentations ✔ Branded PowerPoint Templates & Custom Presentation Template Systems ✔ Canva Presentation Design & Visual Slide Layout Every project is built in Microsoft PowerPoint or Google Slides, with Canva presentation design and Keynote available on request with a focus on visual hierarchy, clean data visualization, and slide-by-slide structure that makes an idea easy to follow. These are the same principles used in consulting-style pitchbooks, investor pitch decks, and corporate presentation design for executive audiences. Final files are delivered as polished PPTX or shareable Google Slides links. I've worked with SaaS founders preparing for fundraising rounds, agencies pitching new business, and consultants who need a professional presentation designer rather than a plain document — including institutional-style pitchbooks and board-level executive presentations. If you're looking to hire a presentation designer for a one-off deck or an ongoing design partner for your team, I'm available for both. If you have a rough outline, an old deck that needs a redesign, or a business problem you need to explain clearly to a room, SEND IT OVER and I'll tell you exactly how I'd approach it.