Hire the Best User Experience Strategy Freelancers in Illinois

• 10+ years of UX Research experience, qualitative and quantitative methodologies (mixed methods). • Former Full-Time Senior UX Researcher at Meta, Siemens, Vivid Seats, Amazon, Time Warner Cable & Microsoft. • End-to-end: stakeholder elicitation, research design/planning, test design, discussion guides, mod guides, scripts, facilitation (moderating or interviewing), qualitative coding, data analysis, reporting and implementation. • Clinical grade UXR processes: former UX researcher for life-or-death mobile app/GUI validation studies; helping millions of patient and doctors use interfaces for dosing and injection protocols. • Recognized Industry Expert: UserTesting's, Insights Unlocked: Season 3, Episode 109 (re-cited in User Weekly) --- Attitudinal/Behavioral and Qual/Quant Methods: Interviews Moderated/Unmoderated Usability Test (In-Person & Remote) Concept Testing Multivariate & A/B Testing Competitive Analysis Heuristic Evaluation / Site Audit Card-sorting & Tree Tests 1st Click Tests 5-second Tests Ethnography Contextual Inquiry Diary Studies Focus Groups Click Stream Analysis Log Analysis Surveys Meta-Analysis --- ADVANCED APPROACHES: Sequential Exploratory/Explanatory Concurrent Exploratory/Explanatory --- Key Tools: UserTesting • Optimal Workshop • UserBrain • Userlytics • Dovetail • Qualtrics • Respondent[.]io --- Industries: SaaS, PaaS, Healthcare (Biotechnology & Pharmaceuticals), Finance and FinTech, Retail and E-commerce, Automotive and Transportation (including Aerospace), HR Tech (Human Resources), Education and E-Learning (Ed Tech), Media & Entertainment (Social Media), Energy & Utilities, Consumer Goods and Services, and EdTech --- Products and Experiences : AI/ML Interfaces, Data Viz Interfaces, Enterprise Healthcare Systems, Pharma Interfaces, Healthcare Tools (Injection systems, IFUs, Sensors, Patches and Wearables, Medical Packaging), Check-out Funnels, Landing Pages, Search Engine Results Pages (SERPs), Skincare and Beauty Product Pages, Faucet & Decor Pages, Design & Dev Tool Interfaces, Bill of Materials, Engineering Systems, Remote and Mobile Automotive Interfaces, Chrome Plug-ins, Browser and Internet Windows, IT Chat Systems, Administrative Filing Systems, Account Setup Flows, EdTech Classroom and MooC Epics, Banking Flows, Airline Systems) --- Personas: Doctors, Patients, Nurses, Credit Card Consumers, Mobile Smartphone Account Holders, First-Time Contract Owners, Parents, Teens, Employees, Job Candidates, Jobseekers, Engineers, Developers, Machine Learning Scientists, AI Scientists, Information Workers, Knowledge Workers, Environmental Scientists, LLM Chat Users, Social Media Users, Shoppers, Events Attendees, Drivers and Car Owners, Multiple Screen Users, Young Adults (under 18), Streaming Platform Users, Tax & Accounting Software, Small Investment Apps, Dat Visualization Dashboard Analysts, Above the Wing and Below the Wing Airplane Personnel, ChatBot Users, Prompt Engineering, Wealth and Investment Managers, General Population / Mass Consumer and other various Technical Professions --- Qualitative Training: Summa Cum Laude Polymath/Political Science Graduate: Formal Mixed Methods Social Science Training in Psychology, Sociology, & Anthropology Quantitative Training: • PhD Level Predictive Analytics (ex: OLS Regression) via University of Illinois at Chicago • Advanced Data Analysis with Machine Learning & Python via University of Michigan

An expert User Experience professional with over a decade of experience leading complex user centered design research projects and innovation initiatives across diverse consumer industries: CPG, travel and hospitality, technology and healthcare. I take a humanist-first approach to solving problems. I thrive in high-energy, collaborative environments with like-minded creative individuals from diverse international backgrounds. My expertise is bringing clarity and simplicity to projects, driving focused storytelling for stakeholders, and shifting mindsets and build empathy with users. Proven Skills: UX Research, Service Design Blueprinting, Workshop Facilitation, Interviewing, Moderating, Survey Design, Project Management, Research Operations, Supplier Management

Web/App UI/UX Designer with over five years of experience, and a writer with a strong content background to match. My approach is both research- and user-focused, combining data (A/B testing, user interviews, KPIs, competitive analysis) with a creative eye to shape thoughtful digital experiences. Once I’ve gathered insights, I move into wireframes, prototypes, and polished mockups. I’m comfortable jumping into projects at any stage, whether you have a fully built design system or are starting from scratch. I’ve worked across industries from SaaS and fintech to beauty, wellness, and e-commerce, and I bring marketing know-how and content strategy to every collaboration. In addition to UX design, I have 7+ years of experience in writing and content creation, from blogs and landing pages to brand messaging and ghostwriting. That means I don’t just design how your site looks, I can help make sure it sounds right too. How I can help: Here’s how I can help: - Design or redesign your app or website - Enhance your site in Figma, Squarespace, Shopify or Webflow - Create or refine your design system and visual language - Write or edit UX copy (buttons, forms, onboarding flows) - Audit and rewrite website content for clarity and conversion - Write SEO-friendly blog posts, landing pages, or product copy - Collaborate with devs to implement clean, responsive design - Conduct user research to support design/content decisions Skills include: UX/UI Design, Wireframes, Prototyping, Design Systems, Web Design, User Research, A/B Testing, Responsive Design, Human-Centered Design, Figma, Shopify, Webflow, Typography, Adobe Photoshop, Illustrator, Copywriting, Content Strategy, Brand Voice

Looking to unlock meaningful insights to transform your product and elevate user experiences? With over a decade of expertise in UX research, I've partnered with leading companies, including eMoney Advisor, BetterHelp, and ANGI, delivering data-driven strategies that translate directly into user satisfaction and business growth. My strengths include: • Mixed-Method Research Excellence: Skilled in discovery interviews, usability testing, concept testing, and analytics to gather deep user insights. • UX Program Implementation: Proven ability to set up and scale user research programs, train stakeholders, and integrate research into all stages of product development. • Strategic Research Roadmaps: Adept at managing complex research roadmaps, prioritizing initiatives to align with company goals, and delivering actionable insights. • Engaging Workshops & Storytelling: I activate research insights through workshops, stakeholder engagement, and compelling narratives that drive innovation. Whether you need to discover new customer segments, optimize existing designs, or build a culture of user-centered learning, I'm here to help guide your product to success. Let's collaborate to make your project a user-centric success story. "Always a pleasure to work with, Alex brings an unfailing “can do” attitude to the work. He will hang in there to fulfill unexpected client requests and that “one more look” at the data". -GKS Consulting I've led user research projects for over 12 years as a consultant and in house user researcher in a variety of industries including, finance, home services, manufacturing, industrial, and consumer products. I offer an advantage over typical user researchers by combining my deep understanding of business strategy and design to deliver meaningful solutions to clients instead of just reports. I got into user research because I found that too many businesses launch new products or fail to move in a new direction because they don't understand their customers well enough to the right decisions. I really enjoy making clients smarter by getting them answers to their most complicated questions.

Product designer with 7+ years of experience building user-centered, AI-driven digital products across SaaS, B2B, and e-commerce. I focus on designing clear, intuitive experiences that improve engagement, drive business growth, and help teams ship high-impact features.

I'm a Designer who speaks Product. With 7 years of experience building products as a Product Designer and Product Manager at fintech companies including Robinhood, I know what it takes to ship impactful products. What sets me apart from other designers is my background as a product manager, which helps me think deeply about the business and user impact of every design. I've helped build products that let 10 million investors connect with companies they invest in, 3X’ed conversion rates in an application flow, and made it 42% easier to trade one-of-a-kind alternative assets. "What stood out was Jacob's background as both a product manager and designer, which allowed him to approach my project with the perfect blend of operational rigor and design expertise. He took the time to really understand my business and my customers, and his final design was a wonderful combination of my vision, my customers' perspective, and his own ideas. What impressed me most about his work was his keen eye for detail – everything from the overall page design down to the button colors was intentional and thoughtful. He was never afraid to respectfully challenge me, which is not an easy thing to do when working directly with an owner." -Freelance client and business owner As a product designer, I've designed apps and websites for mobile and desktop around themes like AI, music, and finance. As a product manager, I've shipped web and iOS products that delivered real, measurable customer value. I've owned and shipped APIs, user flows for customer acquisition and activation, data analytics dashboards, and more.