Hire the Best UX Researchers
in the United States

• 10+ years of UX Research experience, qualitative and quantitative methodologies (mixed methods). • Former Full-Time Senior UX Researcher at Meta, Siemens, Vivid Seats, Amazon, Time Warner Cable & Microsoft. • End-to-end: stakeholder elicitation, research design/planning, test design, discussion guides, mod guides, scripts, facilitation (moderating or interviewing), qualitative coding, data analysis, reporting and implementation. • Clinical grade UXR processes: former UX researcher for life-or-death mobile app/GUI validation studies; helping millions of patient and doctors use interfaces for dosing and injection protocols. • Recognized Industry Expert: UserTesting's, Insights Unlocked: Season 3, Episode 109 (re-cited in User Weekly) --- Attitudinal/Behavioral and Qual/Quant Methods: Interviews Moderated/Unmoderated Usability Test (In-Person & Remote) Concept Testing Multivariate & A/B Testing Competitive Analysis Heuristic Evaluation / Site Audit Card-sorting & Tree Tests 1st Click Tests 5-second Tests Ethnography Contextual Inquiry Diary Studies Focus Groups Click Stream Analysis Log Analysis Surveys Meta-Analysis --- ADVANCED APPROACHES: Sequential Exploratory/Explanatory Concurrent Exploratory/Explanatory --- Key Tools: UserTesting • Optimal Workshop • UserBrain • Userlytics • Dovetail • Qualtrics • Respondent[.]io --- Industries: SaaS, PaaS, Healthcare (Biotechnology & Pharmaceuticals), Finance and FinTech, Retail and E-commerce, Automotive and Transportation (including Aerospace), HR Tech (Human Resources), Education and E-Learning (Ed Tech), Media & Entertainment (Social Media), Energy & Utilities, Consumer Goods and Services, and EdTech --- Products and Experiences : AI/ML Interfaces, Data Viz Interfaces, Enterprise Healthcare Systems, Pharma Interfaces, Healthcare Tools (Injection systems, IFUs, Sensors, Patches and Wearables, Medical Packaging), Check-out Funnels, Landing Pages, Search Engine Results Pages (SERPs), Skincare and Beauty Product Pages, Faucet & Decor Pages, Design & Dev Tool Interfaces, Bill of Materials, Engineering Systems, Remote and Mobile Automotive Interfaces, Chrome Plug-ins, Browser and Internet Windows, IT Chat Systems, Administrative Filing Systems, Account Setup Flows, EdTech Classroom and MooC Epics, Banking Flows, Airline Systems) --- Personas: Doctors, Patients, Nurses, Credit Card Consumers, Mobile Smartphone Account Holders, First-Time Contract Owners, Parents, Teens, Employees, Job Candidates, Jobseekers, Engineers, Developers, Machine Learning Scientists, AI Scientists, Information Workers, Knowledge Workers, Environmental Scientists, LLM Chat Users, Social Media Users, Shoppers, Events Attendees, Drivers and Car Owners, Multiple Screen Users, Young Adults (under 18), Streaming Platform Users, Tax & Accounting Software, Small Investment Apps, Dat Visualization Dashboard Analysts, Above the Wing and Below the Wing Airplane Personnel, ChatBot Users, Prompt Engineering, Wealth and Investment Managers, General Population / Mass Consumer and other various Technical Professions --- Qualitative Training: Summa Cum Laude Polymath/Political Science Graduate: Formal Mixed Methods Social Science Training in Psychology, Sociology, & Anthropology Quantitative Training: • PhD Level Predictive Analytics (ex: OLS Regression) via University of Illinois at Chicago • Advanced Data Analysis with Machine Learning & Python via University of Michigan

I'm a UX Researcher with 5+ years of experience specializing in healthcare technology, including EHR systems, clinical documentation tools, and AI-powered health platforms. I've led end-to-end research at digital health companies serving thousands of clinicians and therapists, turning complex workflow problems into clear, actionable insights. My core work includes moderated usability testing, in-depth interviews, concept testing, survey design, and journey mapping. I'm comfortable owning research independently -- from study design and recruiting through synthesis and stakeholder presentation -- and I've worked in fast-moving environments where research has to be rigorous, practical, and impactful. I work well with product and design teams who need a researcher who can hit the ground running without a lot of hand-holding. If you're building something in healthcare, mental health, or clinical workflows, I'll understand your users and your problem space from day one.

Twenty years of user experience research and design across multiple industries including direct sales, retail, and public service. Skills include competitive testing, and A/B testing as well as the full gamut of UX-related research techniques. Expertise with many online UX research tools and can recommend ways to save money on research. I have also been titled 'Survey Queen' in my past jobs with much quantitative and market research experience. I can help you identify and understand your users, discover their needs and optimize the user experience quickly and efficiently wherever you are in your development process.

I’m a UX Designer with over five years of experience creating intuitive, user-centered digital experiences. Whether you need to design an MVP, improve usability, or launch a new product, I can help. • Skilled in UX research, prototyping, interaction design, and end-to-end product design • Experienced collaborating with engineers, marketers, and designers on B2C apps and enterprise projects • I make sure updates are clear and feedback is always welcome.

I help start-ups, manufacturers, and Fortune 100 teams in healthcare and MedTech reduce use errors, achieve FDA/EMA compliance, and deliver intuitive, effective interfaces through rigorous human factors engineering and UX research. 12+yrs embedded in zero-error systems- from robotic assisted surgical devices (Class I-III, combination products) and IFUs to enterprise SaaS and AI/automation workflows. Key wins include: - Trained 2000+ clinicians (LCSWs/RNs) on change management and eHR implementation design. - Consulting on medical device usability for incubators, laparoscopy robotics, and labeling/validation. - Full motion flight simulation testing for FliteDeck Pro FAA-approved app used across 200+ airlines. UX Research Services: - Early Phase Discovery Research - Usability Design & A/B Testing - Journey, Affinity & Site Mapping - Persona & JTBD Development - Card Sorting & Service Blueprints - Business Stakeholder Workshops Human Factors Engineering Services: - Generative User Research - Formative Evaluation Studies - IFU & Label Validation - Task & Root Cause Analysis - Use-Related Risk Analysis - Heuristic Analysis - Concept Validation Testing - Contextual Inquiry - Cognitive Walkthrough Tech Stack: UXR- LookBack, Condens, Dovetail, Aurelius, Optimal PM- Airtable, Confluence, Trello & Google Suites Design- Figma, Miro Dev- Jira & Basecamp MS in HFE with specialization in HCI; NN/g Master Certification in UXR; HFES, AAMI and UXPA member. Ready to tackle a usability challenge on your product or service? Let's discuss how I can lead your next project to success from concept to implementation.

Hi, I’m Jamie Robinson — a UX consultant with a background in software engineering and a master’s degree in Human-Computer Interaction and UX. I help SaaS companies improve usability, reduce friction, and create clearer user experiences through UX audits and interface redesigns. My approach combines technical understanding with user-centered design principles, allowing me to identify usability issues that impact onboarding, navigation, and overall product experience. I’m especially interested in simplifying complex workflows and helping products feel more intuitive for real users. Whether it’s improving a signup flow, refining a dashboard, or identifying conversion blockers, my goal is to create experiences that are both functional and easy to use.