Hire the best Leadership Development Specialists in El Salvador

Check out Leadership Development Specialists in El Salvador with the skills you need for your next job.
  • $35 hourly
    Experienced professional focused on delivering results and achieving goals based on business needs. With experience in Human Resources and the Operational task force, with a well developed mix of skills that adapts well to any role necessary. Of creative nature and well developed leadership skills. Hardworking and passionate for excellence in every project I'm involved in.
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    Voice-Over
    Business Coaching
    Content Writing
    Customer Service
    Teaching English
    Phone Support
  • $20 hourly
    Psychologist with experience working on therapy process. Human resources and recruitment. Eng-spa translation of different types of files. Leader, team work, responsible and ready to work with different types of people and businesses.
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    Educational Leadership
    Leadership Skills
    Leadership Training
    Professional Tone
    Spanish
    Proofreading
    Translation
  • $32 hourly
    Experienced Operations Supervisor with a demonstrated history of working in the outsourcing/offshoring industry. Skilled leader in Operations Management, Sales, Leader Development, Business Process Outsourcing (BPO), Strong operations professional studying at Universidad Dr. José Matías Delgado.
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    Customer Satisfaction
    Microsoft PowerPoint
    Retail Sales Management
    Microsoft Word
    International Development
    Leadership Coaching
    Retail
    Outbound Sales
    Sales
    Microsoft Excel
  • $25 hourly
    As a General Operations Manager, I bring over 7 years of experience in the BPO industry to the table. I began my journey as an Agent and progressively worked my way up to the Operations Management position. Along the way, I dedicated myself to enhancing my skills by successfully completing various leadership, BPO financials, Planning Strategy, Pricing Strategy, and Client Management courses. These accomplishments enabled me to spearhead successful operations at Telus International. However, I was eager for further growth and exploration, which led me to join Innovacenter. In this role, I had the opportunity to implement creative and innovative ideas for Sales and Marketing, applying the knowledge I gained during my MBA in Marketing and Expert Excel certification. I have honed my skills in creating dashboards, automating tools, establishing workflows, devising business strategies, and more. Additionally, I hold a certification as a Spanish to English Translator, further expanding my professional repertoire.
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    Coaching Session
    Operational Planning
    Translation
    Data Entry
  • $20 hourly
    Throughout my ten years on Upwork, I've gained extensive experience working with diverse clients and companies for long-term periods. I've spent the last four years with my current client and five years with a previous one. I specialize in assisting small to midsize businesses, witnessing their growth from startups to fully established companies. Presently, I serve as an Operations Manager for a recruitment company, where I oversee back-office operations related to HR and compliance with US state laws. I manage departments such as Finance, Marketing, and Operations, while also providing support for administrative tasks. I've enhanced my clients' company processes, standardized operations based on business needs, solved significant company problems, and offered support across various areas. My strengths lie in identifying business weaknesses, analyzing complex situations, and providing effective solutions, adapting to market changes. Here are some projects I've managed with my current client: - Standardized SOPs for HR, Operations, and Finance. - Implemented audits to mitigate potential risks. - Organized and managed our database in SharePoint. - Migrated our payroll system from iCIMS to Gusto. - Learned, systematized, and managed our CRM platform. - Created company reports for business analysis using our CRM tools. - Developed our website and integrated it with our CRM's jobs page. - Recruited, trained, and developed our new operations assistant. - Developed training materials. Ongoing projects include: - Managing the onboarding process for new employees and placements. - Handling contracts and business agreements, implementing new clauses and terms. - Managing client relationships on an operational level. - Providing business insights to company stakeholders. - Overseeing different departments involving teams from third-party companies. - Managing our operations assistant's daily tasks and activities. - Conducting Company Culture days to foster team relationships. Though the marketing department wasn't a high priority due to operational demands, I've also contributed to: - Creating and designing campaigns for candidates and prospective clients. - Crafting content for our social media presence on LinkedIn. - Designing sales brochures and other communication materials. - Developing the company's branding. - Designing and managing the company website on WordPress. - Writing articles for our website and LinkedIn. - Assisting in formulating our marketing strategy. Here are some of my skills: Problem solving Adaptability Tech Savvy Fast learner Management Through my contributions, the company has improved internal processes overseen by the company head, resolved complex issues, and enhanced productivity. While many claim to seek new challenges, I genuinely aspire to tackle real business challenges to further develop my skills and commitment. My ideal role would involve managing a small/mid-size team and overseeing various departments. I am also open to starting as a project manager assistant or manager assistant to familiarize myself with your business, as I've done for previous clients. I'm eager to learn more about your business needs and discuss the solutions I can offer.
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    Customer Service
    Adobe Illustrator
    Administrative Support
    Project Management
    Google Docs
    Google Sheets
    Data Entry
    Task Coordination
    Microsoft Office
  • $10 hourly
    Dedicated and results-driven professional with a passion for leadership and management. Seeking a challenging role in the call center, or customer service industry, where I can leverage my coaching and effective feedback skills, team management expertise, critical thinking, data management, and time management abilities. With a track record of achieving results through team leadership and problem-solving, I am committed to driving success within the organization while nurturing individual development and goal attainment.
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    Community Management
    Social Network Administration
    Translation
    Virtual Assistance
    Marketing
    Customer Experience
    BPO Call Center
    Coaching
    Data Entry
    Customer Service
    Internal Reporting
    Microsoft Excel
    Data Analytics
    Call Center Management
  • $12 hourly
    I'm a very outstanding customer service representative. I also worked as a lead. I do have experience using Office and power BI, customer service oriented and willing to help customers. I'm experienced at leading people and feel very comfortable in a management role.
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    Customer Service
    Leadership Coaching
    Leadership Skills
    Server
  • $9 hourly
    Hello everyone, my name is Paola and as a seasoned professional with over three years of experience in customer service, I bring a wealth of expertise to the table. My background in a fast-paced call center environment has honed my communication skills, problem-solving abilities, and commitment to delivering exceptional customer experiences. I am a highly experienced and versatile professional with a broad range of skills and expertise. My background includes expertise in small business administration, sales and marketing, executive support, property management, law firm intake specialist, customer service support, and database administration. With my extensive knowledge and experience, I have the ability to manage a variety of tasks efficiently and effectively, while maintaining a high level of professionalism and customer satisfaction. In addition to my frontline experience, I've also played a pivotal role as a trainer, where I had the opportunity to impart my knowledge and skills to new team members. This dual perspective has equipped me with a unique blend of hands-on experience and the ability to cultivate a positive and efficient work environment. My educational background, coupled with a track record of driving successful customer service initiatives, positions me as a reliable and results-driven professional. I am confident that my skills in communication, problem-solving, and team leadership make me a valuable asset for any client seeking a seasoned customer service specialist.
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    Phone Survey
    Employment Law
    Administrative Support
    Executive Support
    Leadership Training
    Leadership Coaching
    Training
    Training & Development
    Customer Service
  • $14 hourly
    As a program manager for NGOs with a background in customer service, I bring a unique blend of skills to the table. My expertise lies in efficiently managing projects and ensuring exceptional service delivery to stakeholders. I excel in implementing KPIs to track progress and drive continuous improvement. Dedication to both the mission and customer satisfaction sets me apart in my field. I am fully billingual and have been in constant leadership roles onto which I have to be the main POC with donors, customers and team members. Fully knowlegeable in Google Apps, Microsoft Programs, and are really confortable with remote jobs. My 3 main core values are: Honesty, Leadership and Commitment
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    Google
    Zoom Video Conferencing
    Microsoft Teams
    TeamGantt
    Team Building
    Procedure Development
    Data Analysis
    Community Goals & KPIs
    KPI Metric Development
    Project Management
    Program Management
    Project Budget
    Project Analysis
    Customer Service
  • $8 hourly
    With over eight years of experience as a customer service and sales specialist in the call center industry, I have honed exceptional communication and problem-solving skills. My expertise lies in managing customer inquiries, resolving issues efficiently, and driving sales through persuasive, customer-focused interactions. I excel in maintaining high customer satisfaction and consistently achieving sales targets. My ability to work under pressure, coupled with strong interpersonal skills, enables me to build rapport with customers and colleagues alike, making me a very effective team player. My extensive background equips me with the knowledge and adaptability to thrive in dynamic and fast-paced environments. Some of my skills are: Leadership and team management Problem solving Detail oriented Tech Savvy Self-taught and fast learner Through my work, my previous employer was able to achieve sales targets, retain customers while keeping them satisfy, reduce costs and obtain trained agents to carry out their tasks independently and efficiently. I offer expert services and I'm eager to learn about your business to deliver tailored solutions, even if the trade is new to me.
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    Google Docs
    Microsoft Office
    Leadership Skills
    Customer Retention Strategy
    Customer Retention
    Resolves Conflict
    Order Management
    Team Management
    Sales
    Customer Service
  • $7 hourly
    Professional in charge of guiding, monitoring and leading an entire group. I am responsible for motivating, as well as inspiring positive communication within them so that they can work together toward achieving KPI goals and create strategies to succeed. Additionally high quality standards in order to analyze and find root causes to create action plans and develop talent.
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    Face-to-Face Coaching
    Sales
    Customer Service
    Technical Support
    KPI Metric Development
    TargetSolutions
    Leadership Coaching
    Presentations
    Analytical Presentation
    Management Skills
    Leadership Skills
    Quality Audit
    Virtual Assistance
  • $15 hourly
    My name is Andres Palacios, I'm a 22 years old Marketing student who has management experience as training coordinator, trainer and team lead. I'm a fast learner, responsible, approachable and love to work with other people. I'm looking forward to keep acquiring more work experience while getting my degree that way I can keep developing myself to become a better version of me.
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    Customer Service
    Leadership Coaching
    Business Management
    SMART Framework
    Presentation Design
    Career Coaching
    Management Skills
    Coaching
    Time Management
    Performance Optimization
    Organizational Structure
    Microsoft Excel
    Team Management
  • $10 hourly
    Forward-thinking business operations manager focused on supporting cross-functional teams to increase productivity and client satisfaction. Retain strong leadership and interpersonal skills with advance strategic plans and objectives. Self driven and attention to detail.
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    Employee Motivation
    Employee Onboarding
    Employee Engagement
    Customer Experience
    Customer Care
    Executive Coaching
    Life Coaching
    Team Alignment
    Leadership Skills
    Leadership Coaching
    Critical Thinking Skills
    Team Management
  • $15 hourly
    SUMMARY Experienced in training company's new personnel, coach and support training staff to ensure the continued effectiveness of the Training programs, monitor the department's support is aligned with the operation needs, additionally personnel development execution; as a second Job experience teaching English as a Second Language in an English Academy.
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    Communication Skills
    Team Management
    Active Listening
    Coaching
    People Management
    Test Results & Analysis
    Problem Solving
    Training Needs Analysis
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