Hire the Best Salesforce Experts
in El Salvador

I don't just manage properties, I help property management companies build better operations. My experience includes residential portfolio management, leasing, rent collections, delinquency management, vendor coordination, maintenance oversight, owner communication, renewals, move-ins, compliance, and eviction support. I've also led operational improvements by developing SOPs, implementing workflow automation, creating accountability systems, onboarding new portfolios, improving team communication, and helping companies scale through better processes. My goal is simple: create organized operations that improve resident satisfaction, support your team, and increase profitability. Skills Property Management Residential Property Management Property Operations Portfolio Management Operations Management Process Improvement Project Management Standard Operating Procedures (SOPs) Leasing Lease Administration Tenant Relations Resident Relations Resident Screening Move-In & Move-Out Coordination Rent Collections Eviction Coordination Owner Relations Vendor Management Vendor Coordination Maintenance Coordination Work Order Management Remote Team Management Customer Service AppFolio Buildium Propertyware Monday. com Aptly zInspector Tenant Turner Rently Google Workspace Microsoft Office DocuSign RingCentral Rentcheck   

Need an AMERICAN QUALITY expert that actually takes care of your business and your customers? You're in the right place! -Native English and Spanish speaker -Vast experience with CRMs (Monday, Salesforce, GoHighLevel, Hubspot, etc.) -Customer Service, certified from my Corporate experience at global Call Center (BPO) companies -Hight Ticket Sales Closing and Appointment Setting with REAL conversion rates -Almost a decade of experience in B2B and B2C -Telemarketing Strategies -Lead Generation, quality hand-picked leads only -Quality Assurance on lists of data (Data Entry) -Live Chat and SMS with Customers -Sales, Retentions and Contract Renewals -Over a year of experience as Management / Team Leader for a team of sales representatives -Sales Coaching and English/Spanish Teaching and Translation -I've done sales and customer relationship management in: ✅Immigration Law Firms (Legal Intake, LawMatics, Docketwise, Filevine) ✅A Pharmacy, Insurance Company Alternatives, a Dental Company and a Medical Billing Firm ✅Credit Repair ✅Education and Coaching Businesses ✅A Property Management Company (Real Estate) ✅E-Commerce and Web Development Startups (experience using Shopify for Invoicing) ✅The Biggest Travel Agencies (Hospitality) ✅Digital Marketing Agencies (experience in Community Management and Podcasts) ✅Tech and AI Companies (SaaS) ✅IT Outsourcing (MSP) ✅Solar Companies and Home Security ✅A UPS franchise (Executive Assistant) ✅A Car Refinancing Company ✅A Debt Collection Agency ✅Telecommunications (Phone Carriers) ✅A Retail Electric Provider ✅Cable TV

I am a senior operations and real estate professional with 12+ years of experience across property management, e-commerce, AI-assisted workflows, and call center leadership. I bring a rare combination of hands-on technical skill and people management expertise — and I have been working fully remote since 2017. Throughout my career I have worked with companies such as Dell, Bell Canada, Dish, and First American HBP, where I led teams of 50+ employees, managed high-profile client accounts, and drove measurable process improvements using Lean Six Sigma methodology. In those roles I achieved a 95% client retention rate and reduced operational inefficiencies by 20%. On the real estate side, I have served as a remote property manager for multiple companies including PledgePM, MyndPM, and OpenSkyline, handling everything from leasing and maintenance coordination to full acquisition and sales pipelines — market research, due diligence, negotiation, transaction coordination, and portfolio reporting. I am an expert Appfolio user and have consistently maintained full occupancy across all units under management. More recently, I have expanded into two high-growth areas. At Primegroup I manage a claims department team responsible for filing and recovering reimbursements for Amazon FBA sellers whose inventory was lost or damaged at Amazon fulfillment centers. I also work as an AI content specialist for a property management company, building and curating the knowledge base that powers automated responses to tenant maintenance requests — bridging real-world operations expertise with emerging technology. I am proficient in Appfolio, Salesforce, Podio, Active Campaign, Booking Koala, Microsoft Office, and Google Suite. I am fluent in both English and Spanish, a fast learner, and highly skilled at async communication, managing multiple clients simultaneously, and delivering results without supervision. Whether you need a reliable operations manager, a property management expert, an Amazon Seller Central specialist, or someone to help build smarter workflows with AI, I am confident I can deliver value from day one. I look forward to connecting.

Hello, my name is Julio, and I am an experienced Customer Service Manager with over 5 years of expertise in the travel industry, having worked with airlines, hotels, and tour operators. Throughout my career, I have consistently delivered exceptional customer service while driving sales and managing client relationships. As a Customer Service Manager, I excel in active listening, problem-solving, conflict resolution, and empathy, ensuring that customers’ needs are understood and addressed efficiently. I am highly skilled in time management, multitasking, and prioritizing, allowing me to handle high volumes of inquiries while maintaining a high standard of service. My adaptability enables me to quickly adjust to changing customer needs and business demands, ensuring seamless operations and customer satisfaction. In addition to customer service, I have extensive sales and appointment-setting experience, including lead generation, upselling, cross-selling, and converting inquiries into confirmed bookings. I am adept at building rapport, negotiating, and influencing decisions while maintaining professionalism and a customer-first approach. My ability to manage follow-ups, schedule appointments, and track client interactions ensures efficient workflows and maximizes revenue opportunities. I am proficient in a variety of tools and platforms that enhance customer service, sales, and team collaboration, including: CRM systems: HubSpot, MyCase, Salesforce, Microsoft Dynamics Collaboration & scheduling: Google Calendar, Slack Travel booking and client management platforms Some of my core skills include: Handling escalations and complex customer issues with diplomacy Effective team management, coaching, and mentoring Strong verbal and written communication skills Data-driven decision-making and performance analysis Sales strategy execution and revenue growth Appointment setting, lead qualification, and pipeline management Overall, I am passionate about delivering exceptional customer experiences, fostering client loyalty, and contributing to business growth through a combination of superior service and sales expertise. I thrive in dynamic environments and continuously seek opportunities to improve processes, exceed expectations, and drive results.

I build ManyChat automation systems that turn Instagram, Facebook, and WhatsApp messages into qualified leads and booked sales calls. ManyChat Agency Partner with experience building chat funnels for coaches, real estate teams, e-commerce brands, and local businesses. Built 50+ ManyChat systems that turn social media messages into money. My automations handle: • Lead capture from comments and DMs • Lead qualification flows • Automated FAQs • Giveaway and lead magnet funnels • Appointment booking • CRM integrations • AI conversations

A go-getter, passionate about marketing and automation. Thinking outside the box is my mantra and solving problems in an efficient and seamless way is one of my skills. Specialties: Email marketing campaigns and automations, CRM management, newsletter content creation, SEM and SEO. Web statistics and analysis to develop your personal communication strategy, and customer service strategies. More than 16 years in the Digital Marketing industry. I have a degree in Communication and Marketing Other certifications: Salesforce Marketing Account Engagement, Pardot Specialist certified. Google ads certified, Hubspot marketing software certified, and several courses on advanced Facebook and Pinterest given by SMMU. I hope that together we can make your business objectives a reality!