Hire the Best Operations Managers
in El Salvador

I am a senior operations and real estate professional with 12+ years of experience across property management, e-commerce, AI-assisted workflows, and call center leadership. I bring a rare combination of hands-on technical skill and people management expertise — and I have been working fully remote since 2017. Throughout my career I have worked with companies such as Dell, Bell Canada, Dish, and First American HBP, where I led teams of 50+ employees, managed high-profile client accounts, and drove measurable process improvements using Lean Six Sigma methodology. In those roles I achieved a 95% client retention rate and reduced operational inefficiencies by 20%. On the real estate side, I have served as a remote property manager for multiple companies including PledgePM, MyndPM, and OpenSkyline, handling everything from leasing and maintenance coordination to full acquisition and sales pipelines — market research, due diligence, negotiation, transaction coordination, and portfolio reporting. I am an expert Appfolio user and have consistently maintained full occupancy across all units under management. More recently, I have expanded into two high-growth areas. At Primegroup I manage a claims department team responsible for filing and recovering reimbursements for Amazon FBA sellers whose inventory was lost or damaged at Amazon fulfillment centers. I also work as an AI content specialist for a property management company, building and curating the knowledge base that powers automated responses to tenant maintenance requests — bridging real-world operations expertise with emerging technology. I am proficient in Appfolio, Salesforce, Podio, Active Campaign, Booking Koala, Microsoft Office, and Google Suite. I am fluent in both English and Spanish, a fast learner, and highly skilled at async communication, managing multiple clients simultaneously, and delivering results without supervision. Whether you need a reliable operations manager, a property management expert, an Amazon Seller Central specialist, or someone to help build smarter workflows with AI, I am confident I can deliver value from day one. I look forward to connecting.

Helping restaurants streamline systems, elevate operations, and grow sustainably. With 10+ years of experience in business administration, digital operations, and client support, I help restaurants stay organized, efficient, and focused on growth. Whether you’re a solo restaurant owner, a small hospitality team, or a multi-location brand, I provide expert behind-the-scenes support that strengthens systems and frees you to focus on what you do best. I’ve worked across hospitality, wellness, fitness, retail, and online services, giving me a broad understanding of how businesses operate at every stage of growth. This range allows me to solve operational challenges quickly and build scalable systems that improve clarity, communication, and profitability. While I bring added value to wellness-aligned brands (thanks to certifications in nutrition, holistic cooking, and fitness), my core passion is supporting mission-driven restaurants and businesses built around purpose, people, and long-term growth. 🍴 Restaurant Operations & Systems Staffing & Training: Recruiting, interviewing, onboarding, and building structured training programs with written + practical evaluations. Scheduling & Payroll: Staff scheduling, time entry management, payroll processing, and developing advanced wage/tip spreadsheets and macros. Menu Setup & Management: Building and optimizing menus across POS and online ordering platforms (e.g., Toast) for dine-in, takeout, delivery, and catering. Inventory & Vendor Management: Implementing inventory systems, coordinating supplier orders, and balancing supply with demand. Recipe Costing Systems: Managing recipe costing and inventory tools (MarginEdge, R365, etc.). Financial Oversight: Budget tracking, cost analysis, and presenting data for decision-making. Systems Implementation: Setting up workflows in Notion, Trello, Asana, ClickUp, and other tools for accountability and reporting. Building Spreadsheets: Developing customized spreadsheet systems with advanced formulas and logic to support financial reporting, tip pooling, payroll tracking, budgeting, forecasting, and operational decision-making. 📣 Marketing & Brand Development Social Media Strategy: Planning campaigns, developing marketing concepts, and creating branded content in Canva. Content Planning: Building content calendars, scheduling posts, and maintaining consistent messaging. Marketing Design: Creating menus, flyers, signage, and branded materials for print and digital use. Event Marketing: Supporting special events, pop-ups, and launches with strategic promotion. Campaign Coordination: Managing multi-channel campaigns across social, print, and email. 📊 Project & Business Management Grant & Proposal Writing: Preparing funding applications and business documentation. Business Development: Conceptualizing and launching new brands, services, and business models. Strategic Planning: Developing execution roadmaps for short- and long-term initiatives. Workflow Automation: Creating forms and automations (JotForm, Typeform, Google Forms, Notion, ClickUp, etc.). Reporting & Tracking: Building systems to monitor KPIs, operational costs, and campaign performance. Cross-Team Coordination: Aligning leadership, marketing, and operations to deliver on goals. Vendor & Partnership Management: Sourcing, negotiating, and managing external partnerships. Process Improvement: Analyzing inefficiencies and implementing operational improvements. Event & Program Launches: Coordinating launches, pop-ups, loyalty programs, and new offerings. 🗂️ Administrative Support Inbox Management & Communication: Handling client and vendor communication with professionalism and care. Operations Research: Sourcing tools, vendors, products, and best practices. Document & Presentation Prep: Creating manuals, training materials, and proposals. 🤝 Let’s Work Together If you need someone dependable, detail-oriented, and experienced in restaurant operations, I’d love to learn more about your business and how I can support you. Happy to set up a call anytime!

I am an Industrial Engineer with over 8 years of experience helping businesses improve operations, implement CRM systems, build reports and KPIs, manage projects, and optimize processes. I have worked with U.S. companies and law firms in roles such as Operations Manager, Project Manager, Collections & Client Experience Manager, and CRM Administrator. I specialize in fixing operational problems, organizing workflows, improving billing and collections processes, building dashboards and reports, implementing and optimizing CRM systems, documenting SOPs, and helping companies become more efficient and scalable. I have experience with Salesforce, Clio, LollyLaw, Zoho, Bitrix24, Excel, Google Sheets, Power Query, reporting dashboards, KPI tracking, workflow automation, and data analysis. Companies usually hire me when their operations are disorganized, their CRM is not being used properly, they don’t have clear reports or KPIs, their billing or collections processes need structure, or they need someone to manage projects and improve internal processes. I don’t just complete tasks, I help businesses become more organized, efficient, and scalable.

I help businesses stay organized, efficient, and moving forward by managing operations, projects, logistics, and executive support in fast paced remote environments. I have experience supporting founders, executives, and growing teams by handling the day to day operational details that keep businesses running smoothly. My work includes project coordination, SOP creation, logistics management, customer communication, calendar and inbox management, fulfillment coordination, research, reporting, and cross team follow through. I’m highly organized, proactive, and solution oriented. I enjoy building structure, improving workflows, and making sure nothing falls through the cracks. I adapt quickly to new systems and can comfortably manage multiple moving parts while maintaining clear communication and attention to detail. Tools & Platforms: • Google Workspace • Slack • Asana • Monday • ClickUp • Shopify • Klaviyo • CRM systems • Microsoft Office • Dropbox & Google Drive Areas I can support: • Operations Management • Project Coordination • Executive Assistance • SOP & Process Documentation • Logistics & Fulfillment • Team Coordination • Customer Support • Administrative Support • Data Entry & Organization I’m looking for long-term collaborations where I can become a reliable part of the team and help businesses grow with strong operational support.

Hey, I am Guillermo, based in El Salvador and working US Central Time, same hours as CST. I am an AI automation architect who builds custom software solutions around CRMs, voice AI, and business automation. What sets me apart is that I do not just configure platforms. I build real applications. I have built custom Next.js dashboards that plug into GoHighLevel via API to give teams visibility they cannot get from the native platform, things like field usage audits across thousands of contacts, QA scoring systems for call center agents, and KPI dashboards that pull live data from Supabase. You can see these live on my GitHub. I also build and deploy AI voice agents that handle real phone calls and chat agents that engage leads on WhatsApp, all connected to your CRM through custom API integrations. I write the webhook logic, handle the OAuth flows, and make sure every interaction updates the right records in real time. REST, OAuth, webhooks, custom middleware, whatever the connection requires I build it. On the automation side I design complete workflows using n8n which I self host on VPS with Docker, as well as Zapier and Make. But the real value is when the automation needs a custom piece that no off the shelf tool can do. That is where I write code, build API bridges, and create the missing layer between platforms. I work with GoHighLevel, FollowUpBoss, LeftMain, Salesforce, Airtable, Supabase, Clay, Looker Studio, Power BI, Retool, and AppSmith. I also deploy self hosted LLMs and build internal tools when clients need full control over their AI infrastructure. I start every project by understanding what the outcome needs to be, then I build in small releases, test edge cases, and document everything. I stay involved after launch because systems need to evolve. Send me what you are working on and I will show you the cleanest path forward.

Civil engineering graduated from Universidad Centroamericana “José Simeón Cañas” UCA with over 8 years of experience in project management, supervising , as a structural designer, Auto CAD drawer, construction stimating, budgeting and making preparing quotations for government bids, take-off.