Hire the Best Operations Managers
in El Salvador

Helping restaurants streamline systems, elevate operations, and grow sustainably. With 10+ years of experience in business administration, digital operations, and client support, I help restaurants stay organized, efficient, and focused on growth. Whether you’re a solo restaurant owner, a small hospitality team, or a multi-location brand, I provide expert behind-the-scenes support that strengthens systems and frees you to focus on what you do best. I’ve worked across hospitality, wellness, fitness, retail, and online services, giving me a broad understanding of how businesses operate at every stage of growth. This range allows me to solve operational challenges quickly and build scalable systems that improve clarity, communication, and profitability. While I bring added value to wellness-aligned brands (thanks to certifications in nutrition, holistic cooking, and fitness), my core passion is supporting mission-driven restaurants and businesses built around purpose, people, and long-term growth. 🍴 Restaurant Operations & Systems Staffing & Training: Recruiting, interviewing, onboarding, and building structured training programs with written + practical evaluations. Scheduling & Payroll: Staff scheduling, time entry management, payroll processing, and developing advanced wage/tip spreadsheets and macros. Menu Setup & Management: Building and optimizing menus across POS and online ordering platforms (e.g., Toast) for dine-in, takeout, delivery, and catering. Inventory & Vendor Management: Implementing inventory systems, coordinating supplier orders, and balancing supply with demand. Recipe Costing Systems: Managing recipe costing and inventory tools (MarginEdge, R365, etc.). Financial Oversight: Budget tracking, cost analysis, and presenting data for decision-making. Systems Implementation: Setting up workflows in Notion, Trello, Asana, ClickUp, and other tools for accountability and reporting. Building Spreadsheets: Developing customized spreadsheet systems with advanced formulas and logic to support financial reporting, tip pooling, payroll tracking, budgeting, forecasting, and operational decision-making. 📣 Marketing & Brand Development Social Media Strategy: Planning campaigns, developing marketing concepts, and creating branded content in Canva. Content Planning: Building content calendars, scheduling posts, and maintaining consistent messaging. Marketing Design: Creating menus, flyers, signage, and branded materials for print and digital use. Event Marketing: Supporting special events, pop-ups, and launches with strategic promotion. Campaign Coordination: Managing multi-channel campaigns across social, print, and email. 📊 Project & Business Management Grant & Proposal Writing: Preparing funding applications and business documentation. Business Development: Conceptualizing and launching new brands, services, and business models. Strategic Planning: Developing execution roadmaps for short- and long-term initiatives. Workflow Automation: Creating forms and automations (JotForm, Typeform, Google Forms, Notion, ClickUp, etc.). Reporting & Tracking: Building systems to monitor KPIs, operational costs, and campaign performance. Cross-Team Coordination: Aligning leadership, marketing, and operations to deliver on goals. Vendor & Partnership Management: Sourcing, negotiating, and managing external partnerships. Process Improvement: Analyzing inefficiencies and implementing operational improvements. Event & Program Launches: Coordinating launches, pop-ups, loyalty programs, and new offerings. 🗂️ Administrative Support Inbox Management & Communication: Handling client and vendor communication with professionalism and care. Operations Research: Sourcing tools, vendors, products, and best practices. Document & Presentation Prep: Creating manuals, training materials, and proposals. 🤝 Let’s Work Together If you need someone dependable, detail-oriented, and experienced in restaurant operations, I’d love to learn more about your business and how I can support you. Happy to set up a call anytime!

Operations and Account Manager with 5+ years of experience supporting startups and growing businesses through operations, client success, partnerships, and process optimization. Throughout my career I've managed client relationships, coordinated cross-functional teams, streamlined workflows, handled partner communications, and ensured projects move from planning to execution. My experience includes: ✔ Account Management ✔ Operations Management ✔ Customer Success ✔ Project Coordination ✔ Process Improvement ✔ Executive Support ✔ CRM Management ✔ Lead Management ✔ Client Onboarding I've worked with companies in SaaS, food delivery, real estate, healthcare, insurance, and digital media. I'm highly organized, proactive, and known for taking ownership instead of waiting for instructions. If you're looking for someone who can keep operations running smoothly while maintaining exceptional client relationships, I'd love to help.

I am a senior operations and real estate professional with 12+ years of experience across property management, e-commerce, AI-assisted workflows, and call center leadership. I bring a rare combination of hands-on technical skill and people management expertise — and I have been working fully remote since 2017. Throughout my career I have worked with companies such as Dell, Bell Canada, Dish, and First American HBP, where I led teams of 50+ employees, managed high-profile client accounts, and drove measurable process improvements using Lean Six Sigma methodology. In those roles I achieved a 95% client retention rate and reduced operational inefficiencies by 20%. On the real estate side, I have served as a remote property manager for multiple companies including PledgePM, MyndPM, and OpenSkyline, handling everything from leasing and maintenance coordination to full acquisition and sales pipelines — market research, due diligence, negotiation, transaction coordination, and portfolio reporting. I am an expert Appfolio user and have consistently maintained full occupancy across all units under management. More recently, I have expanded into two high-growth areas. At Primegroup I manage a claims department team responsible for filing and recovering reimbursements for Amazon FBA sellers whose inventory was lost or damaged at Amazon fulfillment centers. I also work as an AI content specialist for a property management company, building and curating the knowledge base that powers automated responses to tenant maintenance requests — bridging real-world operations expertise with emerging technology. I am proficient in Appfolio, Salesforce, Podio, Active Campaign, Booking Koala, Microsoft Office, and Google Suite. I am fluent in both English and Spanish, a fast learner, and highly skilled at async communication, managing multiple clients simultaneously, and delivering results without supervision. Whether you need a reliable operations manager, a property management expert, an Amazon Seller Central specialist, or someone to help build smarter workflows with AI, I am confident I can deliver value from day one. I look forward to connecting.

Operations and revenue leader with 14+ years of experience managing BPO and lead generation operations, including large-scale contact center environments and remote global teams. I specialize in building and optimizing lead generation and customer acquisition operations for companies working in real estate, sales, and outbound calling. My background includes leading multi-site operations, improving campaign performance, and aligning production teams with client success goals to drive measurable business results. I began my career at Teleperformance, where I progressed from agent to Operations Director, managing programs with hundreds of employees and supporting operations across multiple countries. Today, I work in a fully remote environment with U.S.-based teams and clients, coordinating call center operations overseas and ensuring performance, quality, and delivery standards are consistently met. My expertise includes: • BPO and call center operations management • Lead generation and outbound sales campaigns • KPI governance, reporting, and performance optimization • Client success and operational alignment • Process improvement and operational structure • Team leadership, coaching frameworks, and QA systems • Multi-site and offshore team coordination I’m particularly strong at stepping into existing operations, identifying performance gaps, and implementing practical solutions that improve efficiency, lead quality, and client satisfaction. If you’re looking for someone who understands both the operational and strategic sides of lead generation and BPO environments, I’d be glad to connect.

Hi, I’m David Melara — a bilingual (Spanish/English C2) remote professional with over 10 years of experience in operations management, project coordination, sales leadership, and executive support across the U.S. and Latin America. I’ve managed teams of 150+ people, led cold calling sales campaigns, coordinated projects across industries (construction, tech, and healthcare), and supported executives and entrepreneurs with high-impact virtual assistance. Here’s what I specialize in: ✅ Executive Virtual Assistance (emails, calendars, meeting coordination) ✅ Project Management (ClickUp, Trello, GoHighLevel, Asana) ✅ Call Center Consulting (KPI improvement, QA, team coaching) ✅ Bilingual Customer Support (Zendesk, HubSpot, Salesforce) ✅ Data Analysis & Reporting (Advanced Excel, Power BI) I’m available during evenings and weekends (CST timezone), and I take pride in delivering clear communication, attention to detail, and measurable results. 🔧 Looking for someone reliable who can streamline your operations, keep projects on track, or simply make your life easier? Let’s talk!

Most professionals I work with aren't struggling because they lack systems — they have the tools, the calendar, the workflows. What's slowing them down lives a layer deeper. I work in both places at once. I'm a trilingual Executive Assistant and certified NLP Coach. I handle the operations that keep your business running, and I bring the kind of support most assistants simply aren't equipped to offer: I can see when a mindset pattern is quietly creating the same operational problem on repeat — and help you break it. A number of my clients have trusted me in both roles simultaneously. That combination changes what's possible. 🗂️ Executive & Administrative Support Calendar & inbox management (Google Workspace, Outlook) Stakeholder communication & meeting coordination Project tracking & task organization (Notion, ClickUp, Asana) SOP creation, documentation & workflow optimization Travel arrangements & client communication 🧠 NLP Coaching & Accountability 1:1 coaching grounded in Neuro-Linguistic Programming Breaking behavioral patterns that affect performance Accountability structures that actually hold Mindset work integrated with your day-to-day operations Goal clarity, decision frameworks & follow-through support ⚙️ Operations & Process Design Building systems that don't fall apart under pressure CRM setup & maintenance Automations & workflow design Cross-functional coordination & team communication Tools I work with Google Workspace • Microsoft Office • Notion • ClickUp • Asana • Slack • Zoom • VoiP • AI productivity tools. Working remote since 1998. Why clients keep working with me I work ahead, not behind. I communicate clearly and take full ownership — you won't need to follow up with me. I also speak three languages (Spanish, English & German), which has been an asset for clients operating across cultures and markets. What makes this engagement different from hiring a standard EA is the depth of understanding I build about how you actually work — not just your calendar, but what drives you and what holds you back. If you've ever felt like the real problem isn't on your to-do list, let's talk.