Hire the Best Virtual Assistants
in El Salvador

Most professionals I work with aren't struggling because they lack systems — they have the tools, the calendar, the workflows. What's slowing them down lives a layer deeper. I work in both places at once. I'm a trilingual Executive Assistant and certified NLP Coach. I handle the operations that keep your business running, and I bring the kind of support most assistants simply aren't equipped to offer: I can see when a mindset pattern is quietly creating the same operational problem on repeat — and help you break it. A number of my clients have trusted me in both roles simultaneously. That combination changes what's possible. 🗂️ Executive & Administrative Support Calendar & inbox management (Google Workspace, Outlook) Stakeholder communication & meeting coordination Project tracking & task organization (Notion, ClickUp, Asana) SOP creation, documentation & workflow optimization Travel arrangements & client communication 🧠 NLP Coaching & Accountability 1:1 coaching grounded in Neuro-Linguistic Programming Breaking behavioral patterns that affect performance Accountability structures that actually hold Mindset work integrated with your day-to-day operations Goal clarity, decision frameworks & follow-through support ⚙️ Operations & Process Design Building systems that don't fall apart under pressure CRM setup & maintenance Automations & workflow design Cross-functional coordination & team communication Tools I work with Google Workspace • Microsoft Office • Notion • ClickUp • Asana • Slack • Zoom • VoiP • AI productivity tools. Working remote since 1998. Why clients keep working with me I work ahead, not behind. I communicate clearly and take full ownership — you won't need to follow up with me. I also speak three languages (Spanish, English & German), which has been an asset for clients operating across cultures and markets. What makes this engagement different from hiring a standard EA is the depth of understanding I build about how you actually work — not just your calendar, but what drives you and what holds you back. If you've ever felt like the real problem isn't on your to-do list, let's talk.

Professional with experience as a Virtual Assistant, insurances, Subsidies, USA Government Benefits, Data entry, Excel proficient, and logistic and I am a certified merchant marine with skills in swimming, first aids and sufficiency in water vehicles, 6 years in the call center and English industry with a high knowledge in Live Monitoring Security.

Hi! I'm Jonathan Nieto— Data & Platform Operations Support for Growing Businesses. If you're tired of juggling daily operations alone, I'm the reliable, behind-the-scenes support that keeps things running — week after week, without you having to micromanage. I specialize in ongoing operational support for e-commerce and small businesses: -Product & catalog management — Lightspeed, Shopify, Odoo ERP, and similar platforms -Data entry across platforms — CRMs, ERPs, spreadsheets, custom tools- File organization & documentation — clean, structured, easy to find - Periodic reports — weekly or monthly, formatted and ready to share -Order processing, billing & bulk uploads — accurate and on time -Lead generation & research — consistent pipelines, not one-off lists - Excel, Google Workspace & admin support — tools that actually work for your team I make sure everything gets done accurately and on time — even during busy weeks. Once we establish a workflow, it just runs. You won't need to follow up or re-explain things repeatedly. I'm not just someone who completes tasks — I'm someone who learns your business and becomes a dependable part of it. Most of my clients start with a small project and stay because the results speak for themselves. Bilingual (English/Spanish) | El Salvador (CST) | Built for long-term collaboration & weekly retainers If you have recurring operational work that needs a dependable hand, let's talk.

Helping restaurants streamline systems, elevate operations, and grow sustainably. With 10+ years of experience in business administration, digital operations, and client support, I help restaurants stay organized, efficient, and focused on growth. Whether you’re a solo restaurant owner, a small hospitality team, or a multi-location brand, I provide expert behind-the-scenes support that strengthens systems and frees you to focus on what you do best. I’ve worked across hospitality, wellness, fitness, retail, and online services, giving me a broad understanding of how businesses operate at every stage of growth. This range allows me to solve operational challenges quickly and build scalable systems that improve clarity, communication, and profitability. While I bring added value to wellness-aligned brands (thanks to certifications in nutrition, holistic cooking, and fitness), my core passion is supporting mission-driven restaurants and businesses built around purpose, people, and long-term growth. 🍴 Restaurant Operations & Systems Staffing & Training: Recruiting, interviewing, onboarding, and building structured training programs with written + practical evaluations. Scheduling & Payroll: Staff scheduling, time entry management, payroll processing, and developing advanced wage/tip spreadsheets and macros. Menu Setup & Management: Building and optimizing menus across POS and online ordering platforms (e.g., Toast) for dine-in, takeout, delivery, and catering. Inventory & Vendor Management: Implementing inventory systems, coordinating supplier orders, and balancing supply with demand. Recipe Costing Systems: Managing recipe costing and inventory tools (MarginEdge, R365, etc.). Financial Oversight: Budget tracking, cost analysis, and presenting data for decision-making. Systems Implementation: Setting up workflows in Notion, Trello, Asana, ClickUp, and other tools for accountability and reporting. Building Spreadsheets: Developing customized spreadsheet systems with advanced formulas and logic to support financial reporting, tip pooling, payroll tracking, budgeting, forecasting, and operational decision-making. 📣 Marketing & Brand Development Social Media Strategy: Planning campaigns, developing marketing concepts, and creating branded content in Canva. Content Planning: Building content calendars, scheduling posts, and maintaining consistent messaging. Marketing Design: Creating menus, flyers, signage, and branded materials for print and digital use. Event Marketing: Supporting special events, pop-ups, and launches with strategic promotion. Campaign Coordination: Managing multi-channel campaigns across social, print, and email. 📊 Project & Business Management Grant & Proposal Writing: Preparing funding applications and business documentation. Business Development: Conceptualizing and launching new brands, services, and business models. Strategic Planning: Developing execution roadmaps for short- and long-term initiatives. Workflow Automation: Creating forms and automations (JotForm, Typeform, Google Forms, Notion, ClickUp, etc.). Reporting & Tracking: Building systems to monitor KPIs, operational costs, and campaign performance. Cross-Team Coordination: Aligning leadership, marketing, and operations to deliver on goals. Vendor & Partnership Management: Sourcing, negotiating, and managing external partnerships. Process Improvement: Analyzing inefficiencies and implementing operational improvements. Event & Program Launches: Coordinating launches, pop-ups, loyalty programs, and new offerings. 🗂️ Administrative Support Inbox Management & Communication: Handling client and vendor communication with professionalism and care. Operations Research: Sourcing tools, vendors, products, and best practices. Document & Presentation Prep: Creating manuals, training materials, and proposals. 🤝 Let’s Work Together If you need someone dependable, detail-oriented, and experienced in restaurant operations, I’d love to learn more about your business and how I can support you. Happy to set up a call anytime!

PERSONAL OVERVIEW I help law firms and service-based businesses convert inquiries into qualified clients through effective intake, lead generation, and pre qualification strategies. With 8+ years of experience in call centers, I’ve worked in customer service, sales, and leadership roles, and I currently specialize in immigration intake and lead generation for a U.S. immigration law firm. WORK EXPERIENCE • CSR at Teleperformance 2017-2018 • CSR at Telus International 2018-2021 • CS Supervisor at Teleperformance 2021-2023 • Virtual CSR at Vivaro 2023-2024 • Intake Specialist/Lead generator at Alonso & Alonso Attorneys at Law 2024-2026 WHAT AT DO BEST • Pre-qualify leads and evaluate client profiles • Collect accurate client information via WhatsApp, Facebook, Instagram & TikTok • Identify eligibility and route qualified leads to the intake/legal team • Increase show-up rates and reduce wasted calls • Strong communication with U.S. clients (English & Spanish) RESULTS AND STRENGTHS • High lead conversion through chat-based engagement • Strong attention to detail (critical for legal intake) • Experience working with sensitive immigration cases • Previous Customer Service Supervisor (team leadership & KPIs)

Software developer student | Client satisfaction & sales experience: Highly skilled in client satisfaction and retention, providing effective long-term solutions to increase the likelihood of recommending, and establishing long-term relationships between companies and clients. Legal Assistance: Experienced in data entry management, legal research, and administrative support for the law firm. Key Skills: Highly valued with soft skills, strong communication, negotiation, CRM's adaptive fast learner, and problem-solving. If you're looking for a highly skilled virtual assistant with attention to detail with the ability to deeply connect with your clients to strengthen business and client relationships, please connect with me!