Hire the Best HubSpot Experts
in El Salvador

I'm a passionate Graphic Designer and Content Creator with attention to detail and a proven track record of delivering exceptional results. I specialize in Multimedia Content and Marketing strategies, I bring 7 of hands-on experience in multiple niches. Expert in Adobe Suite, Figma, HubSpot, and GoHighLevel, I'm ready to transform your ideas into impactful solutions, let's create success together!

Hello, my name is Julio, and I am an experienced Customer Service Manager with over 5 years of expertise in the travel industry, having worked with airlines, hotels, and tour operators. Throughout my career, I have consistently delivered exceptional customer service while driving sales and managing client relationships. As a Customer Service Manager, I excel in active listening, problem-solving, conflict resolution, and empathy, ensuring that customers’ needs are understood and addressed efficiently. I am highly skilled in time management, multitasking, and prioritizing, allowing me to handle high volumes of inquiries while maintaining a high standard of service. My adaptability enables me to quickly adjust to changing customer needs and business demands, ensuring seamless operations and customer satisfaction. In addition to customer service, I have extensive sales and appointment-setting experience, including lead generation, upselling, cross-selling, and converting inquiries into confirmed bookings. I am adept at building rapport, negotiating, and influencing decisions while maintaining professionalism and a customer-first approach. My ability to manage follow-ups, schedule appointments, and track client interactions ensures efficient workflows and maximizes revenue opportunities. I am proficient in a variety of tools and platforms that enhance customer service, sales, and team collaboration, including: CRM systems: HubSpot, MyCase, Salesforce, Microsoft Dynamics Collaboration & scheduling: Google Calendar, Slack Travel booking and client management platforms Some of my core skills include: Handling escalations and complex customer issues with diplomacy Effective team management, coaching, and mentoring Strong verbal and written communication skills Data-driven decision-making and performance analysis Sales strategy execution and revenue growth Appointment setting, lead qualification, and pipeline management Overall, I am passionate about delivering exceptional customer experiences, fostering client loyalty, and contributing to business growth through a combination of superior service and sales expertise. I thrive in dynamic environments and continuously seek opportunities to improve processes, exceed expectations, and drive results.

Hello there! Thank you for taking the time to visit my Top Rated Plus Upwork profile. As a freelancer with extensive experience in a variety of fields, I'm confident that I can provide the high-quality work and communication you need for your project. I have a Bachelor of Science in Marketing and specialize in e-commerce management, data entry, virtual assistance, and team leadership. I have experience working with a variety of clients from around the world, and I've completed numerous online assignments, including data entry, research, customer service, and support, email, and live chat support, among others. I'm an expert in Shopify and have managed and constructed a variety of Shopify websites, including apps such as Oberlo, Eprolo, and others. I'm also proficient in WordPress and have experience uploading and displaying products in WooCommerce, 3dCart, eBay, Shopify, Amazon, and Etsy. I've worked on a variety of eCommerce projects, including dropshipping stores, using Shopify and WordPress as the platform. My experience as an Amazon Seller Central Manager has given me a solid understanding of the Amazon Marketplace, including the ability to manage listings, optimize product descriptions, and provide exceptional customer service. As a skilled virtual assistant, I'm familiar with a variety of software tools, including ASANA, HubSpot, Proposify, Microsoft Teams, eDesk, Zendesk, Georgias, SingleComm, ClickUp, Airtable, FollowUpBoss, and Tenant Turner. I'm also an expert in data entry, data mining, and data research, and I'm proficient in MS Office, including Excel, Word, Outlook, and PowerPoint. Techniques and Strategies: -Proficient in keyword research and SEO optimization for e-commerce platforms. Experienced in creating and managing PPC campaigns with a proven track record of reducing ad spend while increasing conversions. -In addition, I'm experienced in social media marketing and advertising, including Facebook Pixel, Facebook Ads, Google Ads, Bing, and organic social media growth. I'm also skilled in graphic design, including Photoshop, Adobe Illustrator, Adobe Spark, and Lightroom. Additional Experience: -Project management and property management, including using Tenant Turner. -Managing listings and sales on eBay, Walmart, and TikTok Shop. -Proficient in Magento, Business Central, and Argento. -Basic HTML skills for web customization and product listings. -Blog creation and writing for various platforms. -As a team leader, I'm capable of KPI measurement and control, client-generated reports, team coordination, management, and development. I'm fluent in English and a native Spanish speaker, and ---I'm available to work on your project right away. Skills: Shopify /Oberlo/ Eprolo/ Dsers Dropshipping/Hootsuite/Canva WordPress Amazon Seller Central Manager Virtual Assistance MS Office (Excel, Word, Outlook, PowerPoint) Data Entry Data Mining Data Research Social Marketing through Facebook, Twitter, Instagram, Pinterest, Google+, YouTube, LinkedIn, etc. Facebook Pixel Facebook Ads Google Ads Bing Organic social media growth Team Leadership ASANA HubSpot Proposify Microsoft Teams eDesk Zendesk Georgias SingleComm ClickUp Airtable FollowUpBoss Tenant Turner Magento Business Central Argento Basic HTML TikTok Shop Blog Creation and Writing Product Listing Thank you for considering my services, and I look forward to the opportunity to work with you.

I’m a Technical Support Team Lead with nearly 10 years of experience in SaaS platforms and customer success. My career began as a Web Developer, building and maintaining applications with PHP, JavaScript, jQuery, and APIs, experience that helps me understand systems deeply and solve technical issues efficiently. I’ve grown from support agent to leading a 20‑person team, providing email, chat, and forum support, managing API integrations, configuring Jotform’s AI Agents, and improving workflows across apps like Slack, Google Sheets, Trello, MailChimp, and Salesforce. I combine technical expertise, leadership, and clear communication to help businesses deliver reliable, scalable, and customer‑focused support solutions. Key Skills - Technical Support & Troubleshooting - SaaS Platforms (Jotform, Slack, Trello, Google Sheets, MailChimp, Salesforce) - AI Agent Configuration (Jotform AI Agents - API Integrations & Automation - Workflow Optimization - Data Management & Reporting - CRM Systems (Salesforce, HubSpot) - Quality Assurance & Escalation Management - Team Leadership (20+ agents) - Performance Monitoring & Coaching - Training & Onboarding Programs - Customer Experience (CX) Strategy - English–Spanish Bilingual Support - Web Development (Laravel, PHP, MySQL) - Basic Server Administration

With over 10 years of professional experience, I have built a strong background in operations management, project coordination, and client success across both the public and private sectors. My journey began in government administration as Trustee of the Municipality of Ilopango, where I managed an 8-million-dollar annual budget, oversaw procurement processes, and led development projects aligned with sustainability goals. I later transitioned to the private sector, working with U.S.-based companies like Enviroklean Services, where I managed vendors, coordinated urgent service operations, and ensured client contracts were executed with efficiency and reliability. More recently, I’ve gained experience as a Customer Success Manager and Project Manager in digital agencies, where I developed SOPs, streamlined workflows in tools like ClickUp and Trello, and supported media buying campaigns. These roles strengthened my ability to organize complex projects, lead teams, and deliver measurable results. No matter the setting, government, service operations, or digital marketing, my focus has always been the same: optimize processes, lead with strategy, and deliver results that make an impact. Ready to bring clarity, structure, and results to your projects? Let’s connect and build success together. Skills & Expertise ⭐ Languages: Native Spanish; Fluent English 📊 Project & Operations Management: Experienced in leading teams, managing budgets, and overseeing projects from planning to execution. Skilled in creating workflows, monitoring KPIs, and aligning projects with organizational goals. 💬 Communication & Relationship Management: Clear and professional communicator, able to manage stakeholders at every level. Skilled at client success management, ensuring relationships are built on trust, accountability, and results. 🗂 Administrative & Operational Support: Calendar management, scheduling, vendor coordination, procurement oversight, and detailed reporting to keep operations efficient and transparent. 🤝 Vendor & Client Coordination: Proven ability to manage third-party vendors, contractors, and service providers, ensuring quality, timeliness, and cost control. 📁 Data & Information Management: Creating and maintaining reports, dashboards, and performance summaries with accuracy and actionable insights. 🧰 Tools & Platforms Project Management: ClickUp, Trello, Notion, Asana, Airtable, Monday. CRM & Client Management: HubSpot, GoHighLevel, Zoho CRM. Communication & Productivity: Slack, Zoom, Google Workspace, Microsoft Office. Creative & Reporting Tools: Canva, Google Data Studio, Excel Advanced. 🎯 Areas of Specialization ✅ Project coordination, task delegation, and workflow optimization. ✅ Operations management: budgeting, procurement, vendor oversight. ✅ Process design: SOP creation, dashboard implementation, and reporting. ✅ Client success management and stakeholder communication. ✅ Data analysis for performance tracking and continuous improvement. ✅ Team leadership and cross-departmental coordination. If you’re looking for a reliable Project Manager or Operations Manager who combines strategic thinking with hands-on execution, I’d be glad to collaborate and contribute to your company’s growth.

Need an AMERICAN QUALITY expert that actually takes care of your business and your customers? You're in the right place! -Native English and Spanish speaker -Vast experience with CRMs (Monday, Salesforce, GoHighLevel, Hubspot, etc.) -Customer Service, certified from my Corporate experience at global Call Center (BPO) companies -Hight Ticket Sales Closing and Appointment Setting with REAL conversion rates -Almost a decade of experience in B2B and B2C -Telemarketing Strategies -Lead Generation, quality hand-picked leads only -Quality Assurance on lists of data (Data Entry) -Live Chat and SMS with Customers -Sales, Retentions and Contract Renewals -Over a year of experience as Management / Team Leader for a team of sales representatives -Sales Coaching and English/Spanish Teaching and Translation -I've done sales and customer relationship management in: ✅Immigration Law Firms (Legal Intake, LawMatics, Docketwise, Filevine) ✅A Pharmacy, Insurance Company Alternatives, a Dental Company and a Medical Billing Firm ✅Credit Repair ✅Education and Coaching Businesses ✅A Property Management Company (Real Estate) ✅E-Commerce and Web Development Startups (experience using Shopify for Invoicing) ✅The Biggest Travel Agencies (Hospitality) ✅Digital Marketing Agencies (experience in Community Management and Podcasts) ✅Tech and AI Companies (SaaS) ✅IT Outsourcing (MSP) ✅Solar Companies and Home Security ✅A UPS franchise (Executive Assistant) ✅A Car Refinancing Company ✅A Debt Collection Agency ✅Telecommunications (Phone Carriers) ✅A Retail Electric Provider ✅Cable TV