Hire the Best E-commerce Consultants
in El Salvador

I'm an adaptable and highly organized professional with 10+ years of experience supporting teams, managing projects, and keeping operations running without friction. I adapt quickly to what a business needs, whether that's coordinating digital marketing campaigns, managing platforms and tools, running logistics for events, or keeping a team's day-to-day on track. I work independently, communicate clearly, and deliver without needing to be chased. A few things I've done for clients: - Reduced employee onboarding time from 3 months to 6 weeks by designing a structured tracking system from scratch - Managed end-to-end execution of marketing campaigns, webinars, and medical education events across multiple platforms - Administered and organized CRM, project management, and communication tools for remote teams - Supported senior leadership with reporting, internal communications, and day-to-day operations - Coordinated cross-functional projects across sales, marketing, and clinical teams simultaneously If you need someone who can plug in, figure things out, and get things done, I'm your person!

Are you looking for a proactive and creative virtual assistant who can help your brand grow online with impactful content and effective digital strategies? You’re in the right place. 🔹 Strategic Content Creation – I create content tailored to your audience and brand tone to boost engagement and conversions. 🔹 Calendar Management – Stay organized and on time with customized content and task calendars. 🔹 Website Design (GoDaddy, Wix) – I build and update sites that reflect your brand and are easy to manage. 🔹 Email Marketing (Doppler, Mailchimp) – Design and send newsletters that generate results. 🔹 Proofreading & Design Support – Ensure your documents are clear, polished, and visually aligned. 🔹 General VA Support – Let me handle the tasks that free up your time so you can focus on growing your business. ✨ Let’s take your brand to the next level. Feel free to invite me to your job post or send me a message – I’m ready to help! Feel free to search “Brenda Rivera Marketing” on Google to see what my clients say about working with me.

I build ManyChat automation systems that turn Instagram, Facebook, and WhatsApp messages into qualified leads and booked sales calls. ManyChat Agency Partner with experience building chat funnels for coaches, real estate teams, e-commerce brands, and local businesses. Built 50+ ManyChat systems that turn social media messages into money. My automations handle: • Lead capture from comments and DMs • Lead qualification flows • Automated FAQs • Giveaway and lead magnet funnels • Appointment booking • CRM integrations • AI conversations

𝗠𝗲𝘁𝗮 𝗔𝗱𝘀 𝗘𝘅𝗽𝗲𝗿𝘁 | 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗔𝗱𝘀 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 | 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 & 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗣𝗣𝗖 ⚡ Scaling profitable Meta Ads campaigns from $3K → $15K+ monthly ad spend while maintaining 2:1+ ROAS 📊 Partnership-Focused: I only take 5-7 clients at a time for deep strategic work, not surface-level management. 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗛𝗜𝗥𝗘 𝗠𝗘: If you're spending $5K-$20K/month on Facebook Ads but ROAS swings between 1.4 and 2.8 with no pattern, you're facing: ❌ Broken conversion tracking (CAPI gaps = 20-30% lost attribution) ❌ No systematic creative testing (random launches vs. proven frameworks) ❌ Campaign structure that can't scale past $500/day without ROAS collapse I help eCommerce brands and local service businesses through systematic Meta Ads management. 🎯 𝗪𝗛𝗔𝗧 𝗜 𝗗𝗢: 𝗙𝗼𝗿 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 (𝗦𝗵𝗼𝗽𝗶𝗳𝘆/𝗪𝗼𝗼𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲): Scale from $3K → $15K+ monthly spend maintaining 2:1+ ROAS through: ✅ 3:2:1 creative testing (find winning Facebook Ads in 72 hours) ✅ Advantage+ Shopping (Meta's AI for 15-25% efficiency gains) ✅ Facebook Pixel + CAPI audits (validate tracking before campaigns) ✅ Systematic PPC scaling (20% increases when metrics hit thresholds) Recent Result: DTC skincare stuck at 1.4x ROAS → rebuilt Meta Ads strategy → 3.8x ROAS, scaled $80K to $250K/month in 60 days. 𝗙𝗼𝗿 𝗟𝗼𝗰𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 (𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝗼𝗿𝘀, 𝗟𝗮𝘄 𝗙𝗶𝗿𝗺𝘀, 𝗛𝗼𝗺𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀): Build predictable Lead Generation systems generating 30-100+ qualified leads monthly: ✅ Offer optimization (free audits that warm cold Meta Ads traffic) ✅ Precision targeting (behavior + interest layering in Facebook Ads Manager) ✅ Trust-building creative (UGC testimonials, before/after transformations) ✅ CRM integration (leads flow to GoHighLevel/sales team) Recent Result: Roofing company → 279 qualified leads at $5.14 CPL, 18% conversion to jobs (industry average: 8-12%). ⭐ 𝗪𝗛𝗔𝗧 𝗠𝗔𝗞𝗘𝗦 𝗠𝗘 𝗗𝗜𝗙𝗙𝗘𝗥𝗘𝗡𝗧: 🎯 Ownership Mentality: I manage your Facebook Ads spend like my own money. Your ROAS is my reputation. 🔧 Technical Depth: I audit CAPI, fix Meta Pixel attribution, implement server-side tracking. 60% of accounts I inherit have tracking issues costing 20%+ in wasted spend. 📊 Systematic Testing: I use documented creative testing (3:2:1 method), audience validation, PPC scaling checklists. 💬 Transparent Communication: Weekly Loom updates, shared dashboards, 2-hour response time. 🤝 Partnership Focus: Only 5-7 clients at a time for strategic depth, not surface-level Meta Ads management. 📈 𝗣𝗢𝗥𝗧𝗙𝗢𝗟𝗜𝗢 𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦: 🔥 Fashion eCommerce: CPA cut 52% in 21 days. Best SKU hit 3.2x ROAS. 🔥 SaaS Startup: Google Ads campaign achieved 300% ROI first month. 🔥 Plumbing Company: Meta Ads audit identified $2,800/month wasted spend. ✅ 𝗜𝗗𝗘𝗔𝗟 𝗖𝗟𝗜𝗘𝗡𝗧𝗦: ✔ eCommerce stores (Shopify/WooCommerce) doing $30K-$200K/month revenue ✔ Local service businesses spending $3K-$15K/month on Facebook Ads ✔ Companies open to systematic Meta Ads testing (not "quick hacks") ✔ Businesses valuing partnership over vendor relationships ❌ Not a fit: New businesses testing product-market fit, those seeking "cheap" freelancers, or unwilling to commit to 3-month minimum. 🗓️ 𝗠𝗬 𝗣𝗥𝗢𝗖𝗘𝗦𝗦: Weeks 1-2: Foundation Audit Facebook Pixel & CAPI validation, Meta Ads campaign structure analysis, creative performance review, quick-win identification. Weeks 3-6: Testing & Optimization 3:2:1 creative testing in Meta Ads, systematic audience expansion, fix technical infrastructure, establish performance baseline. Weeks 7-12: Scaling & Refinement Scale winning combinations (20% increases), build creative rotation calendar, optimize for sustained ROAS, document playbook. Target: 2.5:1+ ROAS at $10K-$15K monthly spend by day 90. 🛠️ 𝗧𝗘𝗖𝗛𝗡𝗜𝗖𝗔𝗟 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘: Meta Ads Manager, Facebook Ads Manager, Facebook Pixel, Conversions API, Advantage+ Shopping, Custom Audiences, Google Ads (Search, Shopping, Performance Max), Google Analytics 4, Google Tag Manager, GoHighLevel CRM, Shopify. ❓ 𝗙𝗔𝗤: 𝟭. How much should I spend on Meta Ads? eCommerce: $100-$150/day test budget. Local Lead Generation: $50-$100/day. 𝟮. How long until I see results? Facebook Ad Campaigns deliver immediately. Meaningful ROAS improvements take 3-6 weeks. 𝟯. Do you create ad creatives? I provide strategic direction (hooks, angles, offers) and collaborate in Canva/Figma. Can recommend video creators. 𝟰. How do you measure success? eCommerce: ROAS, CPA, LTV:CAC. Lead Generation: CPL, lead quality, conversion rate. Weekly dashboard reports. 𝟱. What's your pricing? $75/hour or monthly retainers based on ad spend. You pay Meta directly; my fee covers strategy, setup, optimization, reporting. 𝟲. Do you work with Google Ads too? Yes! While Meta Ads is my primary expertise, I manage Google Ads (Search, Shopping, Performance Max) for integrated PPC strategies.

Healthy obsession with order. Allergic to open ends. Is your operation running you and not the other way around? My clients run ecommerce teams and Shopify stores, or need their workflows and integrations sorted. They hire me when keeping up has become a full-time job. 6+ years in ecommerce operations I managed multiple Shopify stores end-to-end and helped scale an ecommerce operation to multi-million euro annual revenue. My work covered product management, product research, product workflows, supplier coordination, fulfillment issues, customer support, disputes, reporting, team coordination, and daily operational control across remote teams of 8+ specialists. Presales automation / iPaaS After ecommerce, I worked in presales at AutomMate, an iPaaS automation platform. I translated client requirements into workflow designs, built proof of concepts, scoped automation projects, and acted as the bridge between sales, development and clients. Verantwoording.app I recently launched Verantwoording.app, a financial workflow tool for Dutch financial accountability reporting. It takes a complex administrative process involving bank transactions, categorization, reconciliation checks and reporting, and turns it into a clear step-by-step workflow. I built it hands-on using AI-assisted development tools, from workflow design to live product. What I can help with 🔹 Ecommerce operations Product workflows, Shopify operations, order management, fulfillment follow-up, supplier coordination, support issues, reporting and keeping daily operations under control when the team is stretched thin. 🔹 Customer support coordination Making sure issues are tracked, followed up, escalated when needed, and actually closed. No open ends. 🔹 Process improvement SOPs, documentation, reporting routines, clearer ownership, better handoffs and practical improvements so the same problems stop coming back. 🔹 Workflow automation Reducing manual work with practical tools, simple automations and AI-assisted workflows where it actually helps. How I work I don’t just take tasks off your plate. I look at why those tasks exist, where the friction is, and where the workflow can be made simpler. Before starting, I like to get clear on the current workflow, the priorities, and what success looks like. From there I focus on structure, ownership, follow-up and execution. If you need someone practical who can keep operations moving while improving the system behind them, I can help. Expertise: ======== Expertise: ecommerce operations, Shopify store management, business operations, operations management, workflow management, process improvement, SOP creation, standard operating procedures, project management, task management, team coordination, remote team management, customer support workflows, fulfillment workflows, order management, reporting routines, Google Sheets, Slack, Google Workspace, workflow automation, business process automation, automated workflows, process mapping, automation scoping, requirements gathering, AI implementation, AI consulting, AI workflow automation, AI-assisted documentation, AI-assisted operations, ChatGPT workflows, internal AI tools.

💼 Top Rated Freelancer | 100% Job Success | UX & Customer Experience Auditor I help companies improve their websites, mobile apps, and digital customer journeys by identifying usability issues, friction points, and service gaps before they impact customer satisfaction and revenue. My background combines Customer Experience, Aviation Operations, Manual QA Testing, Mystery Shopping, and AI-powered support optimization, allowing me to evaluate digital experiences from both a technical and real customer perspective. Instead of simply reporting bugs, I deliver structured, executive-ready reports that help businesses understand **why users struggle, where they abandon the journey, and which improvements should be prioritized first.** Core Services 🔍 UX & Customer Journey Audits I evaluate websites, mobile apps, and digital platforms as a real customer would. Deliverables include: • Executive Summary • Customer Journey Review • UX & Usability Findings • Annotated Screenshots • Severity Assessment (High / Medium / Low) • Prioritized Recommendations ✅ Manual QA Testing • Functional Testing • Regression Testing • User Acceptance Testing (UAT) • Website & Mobile App Testing • Cross-browser and device validation 📊 Customer Experience & Mystery Shopper Evaluations • Digital Mystery Shopping • Customer Journey Analysis • Service Quality Audits • Customer Support Evaluation • CX Diagnostic Reports ✈️ Aviation & Airline Claims Consulting Leveraging extensive experience in airline operations and passenger rights support. Services include: • Airline Claims Analysis • Passenger Rights Documentation Review • Service Recovery Strategies • Operational Process Review 🤖 AI Support & Workflow Optimization • AI Chatbot Testing • Conversational Flow Evaluation • Spanish Voice Data Collection • Customer Support Workflow Optimization What Clients Receive ✔ Executive-level reports ✔ Actionable recommendations ✔ Visual evidence with annotated screenshots ✔ Clear prioritization of issues ✔ Business-focused insights—not just bug lists I enjoy helping businesses see their products through the eyes of real users and transforming those observations into practical improvements that enhance customer experience, reduce friction, and support business growth. If you're looking for someone who combines analytical thinking, customer experience expertise, and structured reporting, I'd love to learn more about your project. Send me a message, and let's build a better experience for your users together. 😊