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Hello 👋 I help Shopify and E-commerce businesses deliver exceptional customer experiences while keeping daily operations organized and running smoothly. With 4+ years of experience supporting E-commerce and Dropshipping brands, I specialize in customer support, administrative assistance, order management, and operational support. My goal is not only to resolve customer concerns but also to help business owners save time, reduce workload, and improve efficiency. What I can help with: ✅ Email & Live Chat Support ✅ Shopify Customer Service ✅ Gorgias, Zendesk & Freshdesk Management ✅ Order Tracking & Order Management ✅ Refunds, Chargebacks & PayPal Disputes ✅ Customer Retention & De-escalation ✅ Administrative Support ✅ Data Entry & Database Management ✅ SOP Documentation & Process Improvement ✅ Calendar & Inbox Management ✅ Research & General Virtual Assistant Tasks ✅ Workflow Organization & Team Support Tools & Platforms: • Shopify • Gorgias • Zendesk • Freshdesk • Reamaze • Zoho • PayPal • Meta Business Suite • Trello • Google Workspace • Microsoft Office • Dixa • Asana • Clickup Why clients hire me: ✔ Professional and empathetic communication ✔ Strong attention to detail ✔ Reliable and proactive support ✔ Organized and efficient workflow management ✔ Ability to work independently with minimal supervision Whether you need someone to handle customer inquiries, manage administrative tasks, organize business operations, or support your growing E-commerce store, I'm ready to help. Let's discuss how I can support your business and contribute to your success.

🇪🇺 EU Marketplace Feed Specialist | Channable & BaseLinker Certified 🚀 I help brands go live and sell across European marketplaces - turning rejected products into approved, synced, revenue-ready listings. ⭐ Top Rated on Upwork | 2,600+ hours | 93% Job Success | 5-star reviews across If you're launching on Mirakl-powered marketplaces, bol, Decathlon, eMAG, Fashion Days, Allegro, eMag or Kaufland and your products are stuck in rejections, attribute errors, or feed failures, that's exactly what I fix. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🔹 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮 𝐖𝐢𝐭𝐡: ◆ EU Marketplace Onboarding - Get products live on Mirakl marketplaces (Debenhams, Tesco, B&Q, Leroy Merlin, Castorama, Conforama), bol, Decathlon, eMAG, Fashion Days, Allegro, eMag & Kaufland ◆ Channable & BaseLinker Feed Integration - Connect Shopify, WooCommerce, Magento, PrestaShop or Odoo ERP to any EU marketplace ◆ Category & Attribute Mapping - Align product data to each marketplace's exact taxonomy so listings pass validation the first time ◆ Feed Error & Rejection Fixes - Resolve rejected products, missing attributes, image errors, and "in review" delays ◆ Google Shopping Feeds - Build & optimize Google Merchant Center feeds through Channable for approved, ad-ready listings ◆ Inventory & Order Sync - Keep stock, pricing, and orders accurate across every connected channel ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📊 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: ✔ 18,000+ products onboarded to marketplaces via Channable & BaseLinker ✔ Products taken from rejected to live across multiple EU marketplaces ✔ Full data flows built: Odoo ERP → PrestaShop → Channable → Marketplace ✔ Consistent 5-star reviews on Upwork & Fiverr for feed integration work ✔ Top Rated • 2,500+ hours • 93% Job Success ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🤝 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐓𝐫𝐮𝐬𝐭 𝐌𝐞: Most feed and marketplace work goes wrong for one reason: no clear system and poor communication. Here's how I keep your project on track: ◆ Root-cause fixes, not band-aids - I find why products are rejecting so the errors don't come back next week ◆ Clear scope from day one - We agree exactly what's being delivered before I start, so no surprises ◆ Regular progress updates - Daily or weekly, your choice, so you always know where things stand ◆ Built to scale - I structure feeds for accuracy and growth, not quick fixes that break at higher volume ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🛠 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 & 𝐓𝐨𝐨𝐥𝐬: ⚡ Feed & Integration Tools ▸ Channable - feed management, rule building, category & attribute mapping, marketplace + Google Shopping feeds ▸ BaseLinker - marketplace listing, order & inventory automation, feed workflows ▸ Mirakl - seller onboarding, product & offer feeds, catalog integration ▸ Google Merchant Center - Google Shopping feed setup, optimization & error resolution 🛒 EU Marketplaces ▸ Mirakl operators - Debenhams • Tesco • B&Q • Leroy Merlin • Castorama • Conforama ▸ Bol (Netherlands / Belgium) ▸ Decathlon Marketplace ▸ eMAG (Romania / Hungary / Bulgaria) ▸ Fashion Days (RO) ▸ Kaufland ▸ Allegro 🔗 Data Sources & Stores ▸ Shopify • WooCommerce • Magento • PrestaShop • Odoo ERP • Google Sheet • CSV ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⚙️ 𝐇𝐨𝐰 𝐈 𝐖𝐨𝐫𝐤 — 𝐀𝐮𝐝𝐢𝐭 → 𝐌𝐚𝐩 → 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞 → 𝐌𝐚𝐢𝐧𝐭𝐚𝐢𝐧: 1️⃣ Audit - I review your catalog, feed, and error patterns to find what's actually breaking and why 2️⃣ Map - I structure your product data, attributes, and category mappings so it flows cleanly into each marketplace 3️⃣ Integrate - I connect your store/ERP to the marketplace via Channable or BaseLinker and get products live 4️⃣ Maintain - I monitor feed processing, resolve errors, and keep listings, inventory, and orders in sync as you scale ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ❓ 𝐂𝐨𝐦𝐦𝐨𝐧 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬: ▸ 𝐖𝐡𝐢𝐜𝐡 𝐄𝐔 𝐦𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞𝐬 𝐝𝐨 𝐲𝐨𝐮 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡? Mirakl-powered marketplaces (Debenhams, Tesco, B&Q, Leroy Merlin, Castorama, Conforama), bol, Decathlon, eMAG, Fashion Days, Kaufland and more. ▸ Do you handle one-time onboarding or ongoing work? Both - one-time catalog onboarding and error fixes, plus ongoing feed management and marketplace maintenance. ▸ My products keep getting rejected. Can you fix that? Yes. Rejections usually come from attribute mapping, category taxonomy, or data formatting. I find the root cause and fix your feed until your catalog is fully live. ▸ Can you connect my store or ERP to a marketplace? Yes - I integrate Shopify, WooCommerce, Magento, PrestaShop, and Odoo ERP to EU marketplaces through Channable or BaseLinker. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📩 Message me with which marketplace you're launching on and what's currently breaking - I'll tell you exactly how I'd approach the fix.

🏆 1200+ Insurance Claims Successfully Estimated & Written | Xactimate Level 3 Certified ✅ Residential & Commercial Property Claims • Storm • Fire • Water Damage 📜 Expert in Carrier Guidelines, Local Building Codes, and Claim Documentation ⚡ Fast Turnaround | Accurate Estimates | 8+ Years in Claims & Restoration 🎯 Services • Xactimate Estimates for Residential & Commercial Properties • Detailed Claim Documentation for Insurance Submission • Scope of Loss Reports & Damage Assessments • Code-Compliant Repair/Replacement Cost Estimates 💡 How I Help • Deliver accurate, carrier-compliant estimates that pass review the first time • Speed up claim settlements with clear, organized reports • Reduce back-and-forth with adjusters through precise scope writing 🛠 Tools I Use Xactimate Level 3 • Symbility • MS Office • PDF Markup Tools • Claim Management Software 📑 Experience Highlights • 500+ insurance claims estimated across the US, Canada • Residential, commercial, and catastrophic loss experience • 8+ years in insurance estimating, restoration, and construction • Worked closely with adjusters, contractors, and property owners 📌 Expertise Water Damage • Fire Damage • Storm & Hail Claims • Roof Estimates • Code Upgrades • Emergency Repairs • Insurance Scope Writing • Commercial & Residential Losses 🔑 Why Clients Choose Me ✅ Deep understanding of insurance carrier requirements ✅ Clear, professional communication with fast delivery ✅ Estimates that withstand scrutiny and speed up settlements

Hello! I’m a Top Rated Plus Xactimate Estimator with a proven track record of delivering accurate, timely, and budget-conscious estimates. My primary goal is to support restoration and construction professionals by providing realistic and reliable estimates that align with project goals and insurance requirements. I’m committed to high-quality, detail-oriented work and maintaining strong communication with my clients to ensure every project moves forward smoothly and efficiently. ✅ Software & Tools I Use: Xactimate Symbility Matterport Docusketch Roofr EagleView JobNimbus Salesforce DASH Encircle CompanyCam XactAnalysis Whether you're a contractor, adjuster, or restoration firm, I’m here to help streamline your estimating process and make sure your documentation is clean, compliant, and claim-ready.

If you're currently looking to streamline your post-survey design process or looking for support in preparing accurate solution reports tailored to roofing quotes and sales rep preferences. With 4 years of experience in PV system design, I specialize in converting survey data into optimized system layout, determining the best number of panels and ideal racking solutions based on actual site conditions, customer goals, and roof structures. Whether you need help identifying the most efficient panel count, racking type (RAQ, composition shingle, tile, etc.), or adjusting to what your sales team proposes, I’d be happy to assist and help ease your workload. Career Highlights: •Commercial and residential design • Solar Proposal Designer • Solar Permitting • Permit Specialist • Single Line diagram • SITE PLAN • 3D MODELING (AURORA) Solar Tools and Proposal Quotation / Design and Optimization •Aurora Solar •EXCEL •OPENSOLAR •Aurora Solar Proposal Templates •SOLAR EDGE MONITORING •Google maps/Earth •Sunbase CRM

With years of hands-on experience in eCommerce operations, product catalog management, site merchandising, and customer support, I help online stores stay accurate, organized, and easy to shop. My background covers product uploads, listing optimization, collection management, product recommendations, order support, and customer service across multiple platforms and marketplaces. Key Expertise: • Product Catalog Management Experienced in end-to-end product uploads and catalog maintenance, including titles, descriptions, tags, variants, images, pricing, inventory, SEO fields, and product data cleanup across large SKU catalogs. • Site Merchandising Hands-on experience organizing collections, product placement, category sequencing, homepage updates, weekly drops, campaign updates, and curated product recommendations to improve product discovery and shopping experience. • Product Recommendations & Cross-Selling Experienced in setting up and maintaining “You Might Also Like,” related products, complete-the-look sections, and cross-sell recommendations on product pages to support product discovery and increase average order value. • Marketplace Listing Optimization Experienced in creating and optimizing product listings across major ecommerce marketplaces, including titles, descriptions, images, attributes, item specifics, and category placement based on each platform’s requirements. • Customer Support & Order Management Experienced in handling customer inquiries, order updates, returns, refunds, lost shipments, damaged items, replacements, and delivery concerns through email, chat, and support platforms with professionalism and empathy. • Reporting & Process Improvement Comfortable maintaining reports, tracking customer service metrics, identifying recurring issues, and supporting process improvements to create a smoother customer and backend experience. Platforms & Marketplaces Used: • Shopify • WordPress / WooCommerce • BigCommerce • Magento • Amazon • eBay • Wayfair • Faire • Tiktok • Walmart • Target • Home Depot Communication, Support & Workflow Tools: • Gorgias • Zendesk • Freshdesk • Gmail • Outlook • Slack • Trello • Asana • Monday • Google Sheets • Excel I bring a strong mix of product management, merchandising judgment, marketplace experience, and customer support skills. I’m detail-oriented, organized, and focused on helping ecommerce businesses maintain clean catalogs, improve customer experience, and support long-term growth.