Hire the Best Operations Managers
in Nicaragua

Political Scientist with hands-on experience at FAO (United Nations) and a background in international development, project management, and institutional communications. I support NGOs, international organizations, and development agencies with program coordination, research, stakeholder reporting, and communications strategy. My work at FAO included developing social media growth strategies, building monitoring and evaluation reports, and producing content for institutional platforms, all aligned with the organization's mission and impact goals. Beyond international experience, I bring strong operational and administrative coordination skills: managing cross-functional teams, tracking KPIs, coordinating with external vendors and service providers, and producing client-facing reports. I have applied these skills in fast-paced remote environments, which makes me equally effective supporting the operational backbone of programs and projects. I am a native Spanish speaker, C1 English (TOEFL certified), and B2 Portuguese (Brazilian Embassy certified) , a trilingual profile that allows me to support outreach, translation, and stakeholder engagement across various cultures. Whether you need a reliable program coordinator, a researcher with regional expertise, or a communicator who can translate your impact into compelling content, I am ready to contribute with precision and purpose.

Hi! I’m Victoria Mendieta, a Project Manager specializing in Business Operations and Client Success, with more than 10 years of experience managing projects, improving workflows, building efficient systems, and developing long-term client relationships. I specialize in organizing business operations and creating the structure needed to keep projects, teams, and client accounts moving forward. My experience includes project coordination, client onboarding and account management, CRM maintenance and data hygiene, dashboard building, reporting, and workflow optimization. On the operational side, I track KPIs and business metrics, document SOPs, coordinate cross-functional projects, manage follow-ups, and improve internal processes to ensure deadlines and priorities stay on track. I am comfortable identifying gaps in an existing workflow and developing practical systems to improve visibility, accountability, and efficiency. I’m very tech savvy and genuinely enjoy working with technology. I have experience with Notion, Trello, Slack, HubSpot, ActiveCampaign, Zapier, and other business platforms, and I learn new systems quickly. My technical experience also includes WordPress and Shopify updates, content management, product uploads, backend support, and general troubleshooting. I frequently work with data organization, spreadsheet cleanup, reporting, and quality checks to maintain accurate information and support better business decisions. With a background in economics, I bring an analytical approach to project management and business operations. I pay attention to how information and processes move across a business, identify inefficiencies and operational gaps, and look for practical ways to improve visibility, accountability, and decision making. At the same time, client relationships remain an important part of my work. I enjoy communicating with clients, understanding their needs, managing long term relationships, and making sure they receive consistent support throughout their experience with a business. Whether you need someone to manage projects, strengthen daily operations, improve workflows, organize internal systems, or support your clients, I’m here to help!

I am a dedicated finance professional with over three years of experience in bookkeeping, bank reconciliation, and financial management. I am committed to maintaining accurate records, improving financial processes, and ensuring compliance with industry standards. My goal is to help businesses manage their finances efficiently and make data-driven decisions for growth and sustainability. Some of my areas of Expertise are: Bookkeeping & Reconciliation 1. Maintain accurate financial records, ensuring all transactions are correctly categorized and up to date in QuickBooks. 2. Conduct daily and monthly bank reconciliations to ensure accounts are balanced and discrepancies are resolved promptly. 3. Manage accounts payable, including vendor payments, adjustments, and reimbursements. Financial Reporting & Management 1. Prepare and deliver weekly cash flow reports and monthly financial statements. 2. Oversee the financial operations of the company, including budget preparation and variance analysis. 3. Provide actionable financial insights to support strategic decision-making. Audit & Compliance: 1. Perform internal audits to ensure the accuracy and integrity of financial data. 2. Assist in the preparation of tax filings and compliance reports. 3. Review and optimize processes to maintain alignment with best practices. Key Skills: -Advanced proficiency in QuickBooks, Microsoft Excel, and financial reporting tools. -Strong analytical and problem-solving skills to identify and resolve discrepancies. -Exceptional attention to detail and organizational skills. -Experience collaborating across departments to support operational and financial goals. -Adaptability and leadership in managing the Finance/Accounting function. Work Experience Highlights: Finance Lead: 1. Currently managing the Finance/Accounting department, ensuring smooth operations. 2. Oversee all financial activities, including reconciliation, vendor management, and reporting. 3. Lead financial audits and assist in strategic financial planning. Finance Assistant at Moosh: 1. Reconciled daily transactions and prepared monthly bank statements. 2. Managed vendor payments, reimbursements, and adjustments. 3. Collaborated on financial reporting and supported CFO in budgeting and forecasting. Operations Assistant at Simply Eloped: 1. Conducted financial audits, supported tax report preparation, and assisted in special projects as requested by Operations Manager. Education & Certifications: -Licentiate Degree in Accounting and Auditing (2013-2017). -Advanced Excel Course (2015). -English Language Course (2017-2018). I am passionate about maintaining financial accuracy and delivering actionable insights to support business success. My approach combines precision, efficiency, and a proactive mindset to ensure your company’s financial health. Let’s work together to streamline your finances and achieve your goals!

Welcome! Your Path to Operational Excellence Starts Here. Are you seeking an accomplished and results-driven professional to lead your operations to new heights? Look no further! With a proven track record as a Top Rated professional, I bring a wealth of expertise across diverse domains, including sales, training, BPO, quality control, project management, and operations management. Why Choose Me? As a seasoned manager and director, I have honed my skills in strategizing, planning, and executing complex projects, optimizing processes, and fostering high-performance teams. My proficiency in coaching and mentoring empowers individuals to reach their full potential, while my relentless pursuit of excellence ensures operational efficiency and bottom-line results. My Expertise: - Sales Leadership: Developing and executing sales strategies, forging strong client relationships, and driving revenue growth. - Training & Development: Designing and delivering comprehensive training programs that cultivate top-tier talent. - BPO Management: Overseeing BPO operations, ensuring service excellence, and driving continuous improvements. - Quality Control & Assurance: Implementing robust quality control measures to enhance service standards. - Project Management: Successfully leading cross-functional projects from inception to completion. - Operations Direction: Providing visionary leadership to optimize efficiency and achieve business objectives. - Coaching & Planning: Guiding individuals and teams towards success through personalized coaching and strategic planning. Why Collaborate With Me? I am a firm believer in collaborative partnerships that create value and foster mutual growth. My passion for driving operational excellence, combined with an unwavering commitment to client satisfaction, ensures I am fully dedicated to delivering exceptional results for your organization. Let's Connect: Are you ready to elevate your operations and drive transformational change? I am excited to discuss how my skills and expertise align perfectly with your goals. Let's connect to explore how together, we can propel your business to unprecedented success. Take the first step towards a brighter future. Contact me today to discuss your project and discover the difference I can make as your dedicated operations manager or director.

I support visionary founders, CEOs, and fast-moving teams by bringing structure, clarity, and momentum to their operations. My strength is turning ideas, voice notes, and scattered tasks into clear workflows, predictable systems, and measurable results. With experience supporting C-Level executives, managing operations, building systems, and coordinating multi-department workflows, I serve as the person who keeps priorities aligned, teams accountable, and the business moving forward. 🔹 What I Help You Achieve Your priorities stay clear — daily, weekly, and monthly Your ideas become actionable plans Your team knows who owns what and by when Your inbox, tasks, and communications stay under control Nothing important gets lost or delayed You operate like a calm, organized founder again 🔹 Core Support Executive calendar & inbox management Daily triage of tasks, decisions, and follow-ups Turning voice notes into organized tasks/workflows Project planning & progress tracking SOP creation + documentation Team coordination and accountability CRM + spreadsheet management Operational dashboards & reporting Process improvement + systems setup (ClickUp, Notion, Asana, Teamwork, etc.) 🔹 Who I Work Best With Founders, solopreneurs, agencies, and small teams who are scaling quickly and need someone who thinks ahead, solves problems independently, and keeps the machine running smoothly. If you're looking for someone who acts as the “brain behind the operator,” keeps your operations tight, and ensures your priorities move — I’d love to support you.

I am a highly responsible and skilled professional with more than 11 years of experience in the BPO Industry. I am adept in the management of people and helping others reach their full potential by demonstrating strong leadership and communication skills. I pay close attention to details and I have a goal-oriented and a can-do mindset, which has helped me grow as a professional and succeed in my endeavors