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I am a seasoned CCaaS Solutions Architect with over 17 years of experience in pioneering contact center innovations, particularly in Conversational and Generative AI. My expertise lies in designing and deploying advanced AI-driven solutions that enhance customer and agent experiences, streamline service delivery, and improve operational efficiency. Throughout my career, I have led agile, cross-functional teams and managed large-scale migrations to cloud platforms, ensuring seamless integration and superior performance. My portfolio includes the successful development and deployment of cutting-edge AI products such as call summarization tools, quality assurance automation, and real-time agent assistance. I have worked with top-tier platforms like Genesys Cloud, NICE CXOne, Amazon Connect, Five9 , RIngCentral , Dialpad & Salesforce consistently delivering exceptional results. My expertise with On Premise solutions from Avaya , Genesys and Cisco also are a highlight of my career I am committed to operational excellence and customer-centric solutions, and I excel in stakeholder management, data-driven decision-making, and strategic product management. My certifications in AWS Solutions Architecture, TOGAF, ITIL4, and Genesys Cloud Professional further underscore my technical proficiency and dedication to continuous learning

Struggling with CRM, email automation, or customer retention? I help businesses streamline marketing, increase sales, and enhance customer engagement using Keap, GoHighLevel, HubSpot, Klaviyo, and more so you can focus on growth while I handle the tech. With 10+ years of experience and over 10M emails sent in 2024 alone, I create custom, high-performing automation strategies—not one-size-fits-all solutions. Whether you're launching a sales funnel, improving email deliverability, integrating AI-powered automations, or building online courses with Kajabi, I’ll help you scale efficiently. 🛠 Expertise in: ✔ CRM & Email Marketing: Keap, GHL, HubSpot, Klaviyo, Salesforce ✔ E-commerce & Memberships: Shopify, WooCommerce, Mighty Networks ✔ Course & Community Platforms: Kajabi, ClickFunnels, Memberium ✔ AI & Automation: AI-driven workflows, Zapier, Pabbly, Integrately, Make ✔ Payments & Integrations: Stripe, PayPal, PlusThis, FixYourFunnel ✔ Smartsheet and Project Management Applications I work collaboratively with your team (or independently if needed) to build a complete view of your customer journey, ensuring the right message reaches the right person at the right time AI-assisted or not. 📩 Let’s automate and grow your business! Message me to discuss how I can help simplify your workflows and drive better results.

I help businesses fix, integrate, and extend Salesforce without overcomplication. From quick fixes to full CRM integrations, I focus on clean, reliable solutions that scale with your business. I’m a Salesforce Developer and Integration Specialist with 7+ years of experience working across Sales, Service, and custom CRM implementations. My work focuses on: • Salesforce automation (Flows, validations, approvals) • Salesforce API integrations (REST, webhooks, middleware) • Bug fixes, enhancements, and system cleanup • Data migration, sync, and performance optimization I’ve worked with startups, agencies, and enterprises to: ✔ Fix broken Salesforce implementations ✔ Integrate Salesforce with external systems and websites ✔ Improve reliability, performance, and reporting Why work with me: • Clear communication • Practical, solution-first approach • Clean and maintainable implementations • Fast turnaround for fixes and enhancements Available for: • Hourly support • Fixed-price projects • Ongoing Salesforce support & retainers Let’s discuss your Salesforce challenge and get it solved efficiently.

AI automation | Claude & AI integration | 10–100 person businesses. I find $100K–$500K/year in operational waste. $5K/month guaranteed. 300+ projects. Top 1% Expert-Vetted. 100% Job Success Score. If your team spends more time on admin than revenue work — and your tools don't talk to each other, that's exactly what I fix. I build Claude AI agents and n8n workflow automation systems to replace the manual chaos. I don't take generic coding projects. ━━━━━━━━━━ 𝗠𝗬 𝗕𝗔𝗖𝗞𝗚𝗥𝗢𝗨𝗡𝗗 I've been part of 8 businesses. Scaled one to 7 figures. I'm not a developer who read a business book, I'm a business operator who learned to build technology because I got sick of paying consultants $200/hr to configure tools that did 70% of what I needed. I build with Claude Code, n8n and Supabase. The same stack I've used across 300+ client engagements. ━━━━━━━━━━ 𝗪𝗛𝗬 𝗧𝗛𝗜𝗦 𝗠𝗔𝗧𝗧𝗘𝗥𝗦 𝗥𝗜𝗚𝗛𝗧 𝗡𝗢𝗪 AI has dropped custom software costs by 50%+ in the last 18 months. The SaaS model is breaking. Look at HubSpot's share price. Look at Salesforce. The market already knows. You can now own a platform built specifically for your business — your data, your workflows, your Claude AI agents — for less than you'd pay in annual SaaS subscriptions to tools that don't even talk to each other. Custom is now cheaper than SaaS. The math has flipped. ━━━━━━━━━━ 𝗧𝗛𝗘 𝗧𝗥𝗔𝗖𝗞 𝗥𝗘𝗖𝗢𝗥𝗗 ✓ Top 1% on Upwork — Expert-Vetted (fewer than 1% of freelancers) ✓ 60+ projects delivered personally over 5 years ✓ APG Software: 300+ projects delivered ✓ Co-founded by two operators who run real businesses ✓ 200,000+ YouTube views teaching Claude, AI automation, and n8n ✓ 6,100+ YouTube subscribers — @AdamGoodyer ✓ Monday partner · Make partner · HubSpot partner ✓ "We did it at well under budget and well within timeframes." — Gavin Tye, Founder, Deal Buddy ━━━━━━━━━━ 𝗧𝗛𝗘 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗔𝗨𝗗𝗜𝗧 What you get: ✅ Full Operational Audit Document (15–20 pages) — $5,000 value ✅ AI & Automation Opportunity Map — $3,000 value ✅ ROI Projection & Savings Report — $2,000 value ✅ Priority Matrix (what to fix first) — $1,500 value ✅ One Claude AI agent or automation implemented in week 1 — $2,500 value ✅ 30-minute strategy walkthrough call — $1,000 value 🛡 𝗧𝗵𝗲 𝗴𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲: if we don't find at least $5,000/month in operational savings, you pay nothing. Full refund. You keep every deliverable. The audit takes 2–4 weeks. We do the heavy lifting — all we need is 5–15 hours of your team's time. We guarantee to find at least $5,000/month in savings so the audit is effectively free. ━━━━━━━━━━ 𝗧𝗛𝗘 𝗠𝗔𝗧𝗛 A 20-person team losing 10 hours per week to manual processes at $50/hr blended rate = $520,000/year in waste. By the time you go to sleep and wake up tomorrow, you've already paid for this audit from the waste you stopped. ━━━━━━━━━━ 𝗜𝗦 𝗧𝗛𝗜𝗦 𝗙𝗢𝗥 𝗬𝗢𝗨? This works best if you have: → 10+ employees → $500K+ revenue → 10+ hours/week per person lost to manual processes, spreadsheets, or disconnected tools → A decision-maker who's ready to act — not browse ━━━━━━━━━━ 𝗡𝗘𝗫𝗧 𝗦𝗧𝗘𝗣 📩 Message me with one line about your business and your biggest operational headache. I'll tell you within 24 hours whether the audit makes sense — and if it doesn't, I'll tell you that too. No pitch. No pressure. Just clarity.

𝐈𝐬 𝐲𝐨𝐮𝐫 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐧𝐠 𝐥𝐞𝐚𝐝𝐬 𝐛𝐮𝐭 𝐧𝐨𝐭 𝐜𝐨𝐧𝐯𝐞𝐫𝐭𝐢𝐧𝐠 𝐭𝐡𝐞𝐦 𝐢𝐧𝐭𝐨 𝐛𝐨𝐨𝐤𝐞𝐝 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭𝐬 𝐨𝐫 𝐩𝐚𝐲𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬? 🚨 Most businesses lose revenue because their CRM isn't properly configured, follow-ups stop after the first message, emails land in spam, appointments aren't confirmed, and manual tasks consume valuable time. I help businesses build automated GoHighLevel systems that capture, nurture, and convert leads without manual work. As a GoHighLevel automation expert, I design scalable CRM systems, intelligent workflows, and high-converting email automation that help agencies and service businesses save time while increasing appointments and sales. Whether you need a complete GoHighLevel automation setup for small businesses, a GoHighLevel CRM automation specialist, or a reliable GoHighLevel email configuration service, I can build an automation system tailored to your business goals. 𝗠𝗬 𝗚𝗢𝗛𝗜𝗚𝗛𝗟𝗘𝗩𝗘𝗟 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦 𝗜𝗡𝗖𝗟𝗨𝗗𝗘𝗦: ✔ GoHighLevel workflow automation ✔ GoHighLevel CRM workflow setup ✔ GoHighLevel CRM and email setup ✔ GoHighLevel custom workflow automation ✔ GoHighLevel AI workflow automation ✔ GoHighLevel lead nurturing automation ✔ GoHighLevel sales pipeline automation ✔ GoHighLevel lead management automation ✔ GoHighLevel client onboarding automation ✔ GoHighLevel calendar booking automation ✔ GoHighLevel appointment reminder automation ✔ GoHighLevel missed call text back automation ✔ GoHighLevel SMS and email automation ✔ GoHighLevel automated follow-up email setup ✔ GoHighLevel email marketing automation setup ✔ GoHighLevel email campaign configuration ✔ GoHighLevel email sequence automation ✔ GoHighLevel drip email campaign setup ✔ GoHighLevel email funnel automation ✔ GoHighLevel email template configuration ✔ GoHighLevel contact segmentation automation ✔ GoHighLevel trigger link automation ✔ GoHighLevel SMTP email configuration ✔ GoHighLevel Mailgun email integration ✔ GoHighLevel LC Email setup and configuration ✔ GoHighLevel email deliverability setup ✔ GoHighLevel automation with Zapier integration ✔ GoHighLevel automation troubleshooting 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗜𝗘𝗦 𝗜 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛: • GoHighLevel automation for HVAC businesses • GoHighLevel automation for real estate • GoHighLevel automation for dentists • GoHighLevel automation for coaches • GoHighLevel automation for agencies Every workflow is designed to eliminate repetitive tasks, improve customer communication, shorten response time, increase appointment bookings, and maximize conversions. 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗛𝗜𝗥𝗘𝗗 𝗠𝗘: ✅ Clean, scalable CRM architecture ✅ Automation that actually works ✅ High email deliverability ✅ Faster lead response times ✅ Better customer journeys ✅ Organized sales pipelines ✅ Reliable workflow documentation If you're looking to hire a GoHighLevel automation expert, need the best GoHighLevel email automation service, or want an experienced GoHighLevel marketing automation consultant or GoHighLevel automation and email configuration freelancer, I'd be happy to discuss your project. Let's build a GoHighLevel automation system that works while you focus on growing your business. 𝗟𝗢𝗡𝗚-𝗧𝗔𝗜𝗟𝗘𝗗 𝗞𝗘𝗬𝗪𝗢𝗥𝗗𝗦: GoHighLevel automation setup for small businesses, GoHighLevel email configuration service, GoHighLevel workflow automation expert, GoHighLevel email marketing automation setup, GoHighLevel CRM automation specialist, GoHighLevel email campaign configuration, GoHighLevel lead nurturing automation, GoHighLevel automated follow-up email setup, GoHighLevel appointment reminder automation, GoHighLevel email deliverability setup, GoHighLevel SMTP email configuration, GoHighLevel Mailgun email integration, GoHighLevel LC Email setup and configuration, GoHighLevel email sequence automation, GoHighLevel sales pipeline automation, GoHighLevel CRM workflow setup, GoHighLevel client onboarding automation, GoHighLevel missed call text back automation, GoHighLevel SMS and email automation, GoHighLevel calendar booking automation, GoHighLevel trigger link automation, GoHighLevel custom workflow automation, GoHighLevel email template configuration, GoHighLevel automation for real estate, GoHighLevel automation for HVAC businesses, GoHighLevel automation for dentists, GoHighLevel automation for coaches, GoHighLevel automation for agencies, GoHighLevel email funnel automation, GoHighLevel lead management automation, GoHighLevel contact segmentation automation, GoHighLevel automation with Zapier integration, GoHighLevel AI workflow automation, GoHighLevel drip email campaign setup, GoHighLevel automation troubleshooting, Hire GoHighLevel automation expert, Best GoHighLevel email automation service, GoHighLevel CRM and email setup, GoHighLevel marketing automation consultant, GoHighLevel automation and email configuration freelancer

A qualified and professional Data Consultant who helps businesses turn complex data into clear, interactive, real-time dashboards that amplify insights and opportunities, save time, and drive more powerful business decisions. With a Bachelor of Actuarial Science, majoring in Big Data and Finance and 5+ years of hands-on experience in Data and Analytics, I am an expert in providing end-to-end data and analytics solutions — from data collection, data transformation, data management and programming, to designing and creating meaningful data visualisations. My key skills include: • Data Collection: From a diverse range of sources (SQL databases, Excel, Meta, Salesforce, Google Analytics, Google Sheets, SharePoint, Dynamics360, JIRA) • Data Management & Automation: R, SQL, Apps Script, Python • Data Modeling • Dashboards & Visualisation: Power BI, Tableau, Looker Studio • Consulting & Training: Helping teams adopt and get value from data visualisation tools I have successfully delivered and received positive feedback on 30+ data and analytics projects across a wide range of industries including Government, Construction, Legal, Retail, Research, Aged Care, Employment Services and HR. I'm recognised for being an innovative thinker, fast learner, diligent and highly organised professional with a positive approach, strong work ethic and exceptional attention to detail. Being experienced in consulting and managing projects to solve complex problems while building and maintaining strong relationships with stakeholders, I thrive working independently and in collaborative teams.