Hire the Best Schedulicity Specialists

I am an IT Support and Helpdesk Specialist experienced in supporting end users, B2B clients, SaaS customers, e-commerce businesses, and remote teams across different time zones. I can manage day-to-day IT support tasks, respond to user requests, triage and update tickets, monitor systems and alerts, troubleshoot technical issues, manage patching activities, and maintain ownership through resolution or escalation. My support experience includes: • Microsoft 365, Outlook, Teams, SharePoint, and OneDrive • Exchange Online, Entra ID, MFA, user accounts, and permissions • Google Workspace, Server Support • Windows, printers, VoIP, VPN, DNS, DHCP, and connectivity issues • User onboarding, offboarding, and access management • Ticket triage, queue management, system monitoring, and escalation • Endpoint monitoring, patching, security alerts, and application approvals • Remote end-user support through phone, email, and remote sessions • SaaS onboarding, account setup, product guidance, and troubleshooting • Customer service through email, live chat, and phone • SOPs, ticket notes, knowledge-base articles, and documentation I have worked across MSP, SaaS, e-commerce, and technical support environments, using PSA, RMM, security tools, backup tools, documentation, CRM, and communication platforms. These include ConnectWise, Autotask, NinjaOne, N-able, Datto RMM, IT Glue, Hudu, ThreatLocker, Huntress, SentinelOne, Proofpoint, Zendesk, Freshdesk, HubSpot, TeamViewer, 3CX, RingCentral, Airtable, Scribe, and other related tools. I am comfortable working independently, following support procedures, communicating clearly with technical and non-technical users, and stepping into related customer service or operational responsibilities when needed. I am available for long-term, part-time, or full-time remote IT, SaaS, and customer-support work.

I'm a WordPress and Front-End developer with a QA-first approach to every project. I don't just push updates and move on. I test, verify, and deliver work that holds up on every device before calling anything done. What I work on: WordPress and Elementor development, layout design and responsive fixes, plugin and theme management, third-party script installation, front-end updates and ongoing maintenance, AI-assisted development using Cline AI and GitHub Copilot, JavaScript, PHP, React, HTML, and Tailwind CSS. Beyond WordPress: I build and support web projects outside of WordPress too. Whether it's a custom front-end built with React and Tailwind CSS, a JavaScript-driven interface, or a web application that needs a PostgreSQL database for data handling and integrations, I can take it from layout to delivery with the same QA-first discipline. What makes me different: Most WordPress freelancers fix what you report. I catch what you didn't notice yet. My background in structured QA testing means I approach every update the way a development team would methodically, documented, and verified before delivery. I've worked on live commercial platforms including DealerPro Solutions, Iglesia Cristiana Shalom, Karl Klement Ford, and Friendly Ford Las Vegas, handling everything from full-page rebuilds to performance fixes and script integrations. If you need a reliable developer who delivers clean, tested, and fast websites, let's connect.

+5 Years of Website Development Experience Welcome to my Upwork profile! "Your satisfaction is the goal of my career." Are you looking for a beautiful, modern, professional website or are you hoping to improve your existing website? Let me help you do that! 💌 Schedule a free interview with me to discuss your project. About Me 💬 I will design a custom website for your company. You could be a business needing to upgrade your current website or a startup looking for a new website. I will help you do that! Here are some of the services I provide: ✅ WordPress website design and development ✅ Custom Elementor and Divi theme development ✅ Plugin customization and development ✅ Bug fixing and troubleshooting ✅ Website speed optimization ✅ PSD to HTML/CSS conversion ✅ Website maintenance and updates If you're looking for a Front End Designer who is a WordPress Guru and Elementor, Divi Expert with extensive experience in bug fixing and troubleshooting, contact me now! Let's work together to create a website that meets your unique needs and exceeds your expectations. Contact me today to discuss your project!

Polyvalente et sérieuse, je me ferai un plaisir de vous accompagner dans vos projets. Assistante administrative dédiée avec 8 ans d'expériences. Je maîtrise parfaitement les derniers outils de commerce électronique et de dropshipping (Zendesk,Fresdesk, Shopify). Je dispose d'un immense éventail de compétences. Je suis apte à traiter les tâches comme la transcription de fichiers audio ou vidéo, le service à la clientèle (gestion des mails), saisie dans la base de données. Je suis une professionnel fiable, trés motivée et indépendante. N'hésitez pas à me contacter, je suis ouvert à toutes propositions que ce soit à court ou à long terme.

🎯 Need a Virtual Assistant who understands the tech side of your business? I bridge the gap between administrative support and technical operations. I don't just manage tasks; I optimize them using code and automation. Whether you need a community managed, a Linux server tweaked, or complex data organized, I have the skillset to handle it. 🌟 What I Bring to the Table: 🔹 Technical Support & IT Operations - Server Management: Hands-on experience with Linux, OpenWRT, and Docker. - Troubleshooting: I can fix WordPress errors and technical glitches that would stump a standard VA. - Web Maintenance: HTML, CSS, and basic Python support. 🔹 Community Management (Discourse Specialist) - End-to-end forum management: organizing categories, handling updates, and moderation. - Setting up automations to keep community engagement running smoothly. 🔹 Workflow Automation & Efficiency - Scripting: Using Google Apps Script to automate spreadsheets and emails. - AI Integration: Utilizing ChatGPT and Gemini to draft content, classify topics, and speed up research. 🔹 Admin & Data Research - Advanced Excel/Google Sheets management. - Deep web research and lead generation. - Proofreading and documentation. 💻 Software Stack & Tools: Google Workspace, Airtable, Fibery, WordPress, Canva, Photoshop, Office 365, Google Cloud, AWS, Cloudflare, etc. I am ready to hit the ground running. Let's connect and get your workflow moving.

Dedicated administrative assistant with 8 years of experience. I have worked with many industries including payroll and human resources, which allows me to facilitate an efficient workflow and improve communication between multiple departments. I am a reliable, highly motivated and independent professional. My top priority is to get the job done and done right, with the goal of providing the highest quality service and being part of a winning team. After working with different companies in various fields (e-commerce, online gambling, and service market), I have acquired knowledge and skills that are useful in customer service/support to promote the growth of your business. Being fluent in French, I can also perform various tasks such as transcription, data entry, and all tasks related to administrative assistance. Do not hesitate to contact me if you are looking for a reliable and versatile person.