Upwork home
Sign up
Secondary

Hire the best Social Media Managers in Benin

Check out Social Media Managers in Benin with the skills you need for your next job.
Get started
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    Hi there, I appreciate so much your interest in my profile. If you are looking for a trustworthy and dynamic customer service expert and virtual assistant to help you with your project, you are in the right place. French is my native language. I also have a good level in English. My name is Serge, and I have over 5 years of experience in providing web marketing services, as well as quality customer services to many organizations. As a customer service agent, and a virtual assistant my mission is to help you reach your goals. For example, - I have been working for more than 5 years as a consultant in an elite university in Senegal for research support for the production of scientific articles by teachers; the response to requests for information as well as the follow-up of prospects' interest in the university's training courses; the assistance of the managing director by time management, preparation of documents (Word, Excel, PowerPoint), preparation of appointments, minutes of meetings or information of potential partners on the activities of the institute. - I was Assistant to the international consultant Mohamadou SY. To this end, I had the task of remotely assisting him in the tasks of data analysis, production of concept notes or research on specific topics. - I have been working for 2 years as a Virtual Assistant via Upwork of the Canadian company "LED 123". To achieve this, I manage their product sheets and classify their products using Excel and make a huge MindMap (on MindManager) for an overview of their activity. - I am a Virtual assistant of the Ivorian company specialized in nutrition "Diet'plus" in the setting up of its project (market research, community manager). - For nine months I was the planner of a European Union programme in Senegal. My tasks were in addition to planning, managing calls from participants and answering emails. I have a lot of expertise thanks to the works experience I have, and the personal training I have taken in digital marketing and customer service. I also have a Master's degree in Economic Planning and Organizational Management and another in Statistical and Econometric Methods. In addition, I am the African champion in speed-reading, winner of the National Oratory Art Competition in Senegal and teacher of statistics. Here are my areas of expertise: - Junior management consultant - Canva - E-book creation - Answering Customer Service Emails /tickets / Chat Support. - Customer support and customer service (Facebook, Shopify and WordPress) - Administrative assistance (Excel, Word, PowerPoint, Google spreadsheet and Docs) - Online and offline data entry - Internet/web research - Video and audio transcription - French writing and proofreading - Sending of Greetings eCards, Event Invitations, etc. - Calendar Management. I am honest, multitask, hard-worker, fast learner, and I can work with less supervision. I have strong verbal and written communication skills. I have a decent work ethic, a good attitude towards life, and always willing to learn new skills. I have an amazing ability to develop and maintain a constructive and cooperative working relationship with individuals at all levels. As evidenced by my "Rising talent" status on Upwork. I have a high-quality computer and a stable Internet connection. Strongly enthusiast for the work I do, I am so excited to work with you. Feel free to contact me! Thanks Serge Babatoundé HADEOU
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Shopify
    Blog Writing
    Canva
    WordPress
    Data Entry
    Microsoft Office
    French
  • $5 hourly

    • 4.9/5
    • (54 jobs)
    Welcome to my profile: ✅ After-sales service ✅ Translation✅ Virtual assistant ✅ Tinder account creation I'm Henriette Francophone and bilingual . I'm here to help you with your various projects by putting my availability, know-how and determination at your disposal. Indeed, I've had the chance to work on website translation projects, confidential documents ,the chance to manage the after-sales service of major brands and also work on projects involving the creation and management of TINDER, FRUITZ, BUMBLE etc..... accounts from start to finish. And to do this, I often work with tools such as: gologin.com, daisysms.com, Gmail, panel.proxyempire.io/proxies etc. I invite you to read some of my customers' comments: ✅⭐⭐⭐⭐⭐5.0 "Good listening and understanding of the work to be done, available very quickly when needed Henriette provides excellent work! She also knows how to make a few sacrifices and work beyond what was planned when necessary, I recommend!"✅⭐⭐⭐⭐⭐ 5.0 "available, offers ideas for developing the customer's business I highly recommend this freelancer. If you want fast results, hire Henriette."✅⭐⭐⭐⭐⭐ 5.0 When it looked like the job was going to take longer than expected, she volunteered to finish the job without asking for more hours. You can see more comments on my profile. I remind you that I am immediately available to work with you:).
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Content Moderation
    Email Support
    Translation
    Customer Service
    Freshdesk
    Zendesk
    Gorgias
    Data Entry
    Social Media Marketing
    Content Writing
    CRM Software
    Video Transcription
    Audio Transcription
  • $12 hourly

    • 4.8/5
    • (33 jobs)
    Do you want to be the leading brand in your field? To be the one who is automatically thought of to fill a need in what you do? If you answered YES to these questions, then you are in the right place 👍 and I’m the one for you. I'm the one who will help you develop your visibility on social media, be the brand of reference and measure yourself against your competitors. My skills in Social Media Management range from the design of your graphic charter to the competitive intelligence through the development of a digital communication strategy. Entrusting me with the management of your visibility on social networks is to benefit from quality work, respect for your graphic charter, publications that capture attention but above all it is to BECOME INCONTROLLED 🤩. WHAT DO I PROPOSE TO YOU? - Digital communication strategy - Edition of the editorial calendar - Design of visuals - Writing of descriptive text - Page management - Interaction with subscribers - Continuous suggestions for improvement - Etc. I haven't introduced myself yet. So, WHO AM I? 🙂 Great passion for Digital, I studied Computer Science and followed many trainings on social networks management, Personal Branding, digital transformation, etc. I followed my trainings on OpenClassrooms, Google Academy as well as at the University of Virginia. I have over 5 years of experience in community and social media management. I have worked for: - Marketing companies; - Customer consultants; - IT companies; - A company selling luxury goods; - A beauty center; - etc. I’m cross-platform; that is, I work on multiple platforms at once. I’m as excellent on Facebook, Instagram, Twitter, LinkedIn as I’m on YouTube. To complete my tasks, I use creative and management tools like: - Canva and Photoshop to make visuals; - HootSuite, Facebook Business Manager and many others for planning and management; - MailChimp, Sendinblue or Zoho for mass mailing of newsletters. My other passion is reading and writing. I've been writing articles for businesses and individuals for several years now; this allows me to write engaging description texts. With the advent of SEO, I write occasional articles to improve the natural referencing of sites or blogs. I also do SEO audits of sites and give advice for improvements. I love using English language and have developed this linguistic culture through training and exchanges with English speakers. This has led me to offer translation services from French to English or vice versa to companies or individuals. Serious, dynamic and open-minded, I’m able to help you achieve your goals. 😊
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Translation
    Website Translation
    Audio Transcription
    Customer Support
    English to French Translation
    Instagram
    LinkedIn
    Facebook
    Data Entry
    Canva
    Twitter/X
    SEO Writing
  • $6 hourly

    • 4.9/5
    • (44 jobs)
    Hello, I am Accomplie, an expert in online store management. If you own an e-commerce store or drophipping in general, you have a branded store or a subscription site, and you are currently looking for an efficient, reliable and very intuitive customer service (SAV), I would be happy to offer you my services. I master all the contours of customer service management whether it be: Dispute management on Stripe and PayPal, responding to messages via Gmail on Trustpilot, on Facebook, on Instagram. I also know and master all the necessary tools: (Zendesk; Freshdesk, Shopify, 17track, Printful, Clickup, Monday - Woocommerce / Wordpress, Airtable, Trello, Asana, Gorgias). I am available immediately and can work around your needs. If you have any questions, please feel free to contact me. DOVONOU Accomplie
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Ecommerce
    French to English Translation
    Customer Service
    Shopify
    Data Entry
    Facebook
    French English Accent
    Customer Support Plugin
    Email Communication
    French
    Online Chat Support
    Order Tracking
    Freshdesk
    Zendesk
  • $5 hourly

    • 5.0/5
    • (10 jobs)
    I answer on behalf of Hénoc EDJE, I am 27 years old. I am virtual assistant and freelance web editor. During the last two years, I worked in a web marketing agency in Benin, in an agency writing authentic content for websites and in the digital communication department of a restaurant. During these years I have matured my skills in : My skills: ✅ Writing articles for the web and content ✅ Management of communication on social networks ✅ Transcribe and transcribe interviews into audio or video, ✅ Transcribe and transcribe conferences into audio or video, ✅ Respect the time code (hours, minutes, seconds), ✅ Translate from French to English and from English to French ✅ Perfect mastery of software: Word, Excel, Editor, ✅ Perfect mastery of the Wordpress interface, ✅ Ability to enter perfect data, ✅ Perfect mastery of the AZERTY keyboard, I have developed very good written and oral communication skills. I have the ability to work with little supervision and under pressure. I like teamwork, but I can also work independently and I know how to take responsibility. Motivated and rigorous, I know how to adapt to new environments and I will provide you with services that meet your expectations. I have developed many skills in two years to become an independent consultant. In the hope of contributing to the realization of your projects, I remain available 24 hours a day.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Shopify
    Social Media Marketing
    Communications
    Data Entry
    Community Management
    Scheduling
    Translation
    Customer Service
    Copywriting
    Email Communication
    Content Writing
    SEO Writing
    French
  • $15 hourly

    • 5.0/5
    • (13 jobs)
    Hello, I am TOP RATED bilingual French - English virtual assistant with excellent skills in Shopify, Customer support and product & web research . I have extensive knowledge in data entry, data processing, web scraping and I am also able to help you with your business tasks (organizing the agenda, making appointments, answering emails, running errands on your behalf etc. As you can see, I can perform various administrative tasks. Some of the services TOP RATED I offer include 👇 : ✔️ For the customer support, I can manage it via gmail, google suite, zendesk, freshdesk, gorgias etc. or answer phone calls. ✔️ I can also, moderate comments on different social networks and chat with customers to better guide and convert them. ✔️ I am serious and able to provide good quality services. ✔️ I am familiar with Shopify and other tools in the e-commerce field. ✔️ I know how to search products and find good suppliers on Aliexpress, Alibaba, Amazon, CJ dropshipping..... ✔️ As a Expert Shopify , adding products manually or importing them with Dsers is my favorite pastime. ✔️ How to place, process and track orders are also my strong points. I also know how to resolve disputes and the advantage with me is that I always win. ✔️ Web Scraping : Do you require data from a website? Perhaps you seek to extract information from a database or an online directory? Allow me to assist you in scraping it. With extensive experience in scraping hundreds of websites and accumulating millions of data rows, I ensure swift, efficient, and precise extraction. As a native French speaker, my role as TOP RATED multitasking virtual assistant is to make life easier for busy clients, especially entrepreneurs of small, medium and large companies, so that they can focus on their daily activities. Eager to learn new skills and serve others, I am convinced that I am the right person to help you reach the next level of success.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    SEO Writing
    Content Moderation
    English
    Shopify
    Online Chat Support
    ClickFunnels
    French
    Search Engine Optimization
    Ecommerce
    Customer Service
    Email Communication
    Data Entry
  • $20 hourly

    • 4.9/5
    • (49 jobs)
    Hello, I am a native of French and English. I offer a variety of services including: - customer service/support, - virtual assistant and social media management, - translation (French/English), - language tutoring (French/English), - transcription (French/English), - lead generation, reviews and research, and data entry. I am dedicated to delivering my services on time and meeting all project requirements. I always prioritize my clients' needs and strive to meet their expectations, ensuring their satisfaction. I also prioritize building long-term relationships with my clients. I am a motivated and dedicated worker who consistently produces professional results. I have an eye for detail and can identify problems and provide solutions. I am available to start working immediately and have received positive feedback from previous clients, including the following: "Therese was an asset to our company. She was always ready to help with any task no matter how challenging and would hit her daily operational goals. Every day, Therese would show up motivated and dedicated to whatever task she was performing. She will be missed and I highly recommend her to any future employer or organization." ~Daniel C. | Director, The American Handy Work "Theresa did a great job. She delivered the work on time and was very professional. I highly recommend her." ~Upwork client "Theresa Adevon is a very good worker she gave 100% of her work. She's a very nice person to work with and I would recommend anyone else to hire her. Pleased that I found her to work with. Done all tasks within the timeline. Look forward to working with her again." ~Upwork client I am excited to work with you and build a great team. Kind regards, Therese.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Translation
    Business Translation
    Contract Translation
    French English Accent
    Customer Support
    French Tutoring
    Shopify
    Customer Service
    French to English Translation
    Editing & Proofreading
    English to French Translation
    English
    French
    Audio Transcription
  • $10 hourly

    • 4.9/5
    • (14 jobs)
    🚀 Web Developer | Graphic Designer | Video editor 🎨 Crafting Engaging Digital Experiences Bonjour! I’m a French graphic designer, web developer, and video editor, with a passion for creating engaging digital experiences. As a Top Rated freelancer with a 100% Job Success Score, I specialize in blending web development skills, graphic design expertise, and marketing insights to deliver exceptional results. If you’re looking for a versatile professional who speaks French and excels in digital creativity, you’ve come to the right place. 🌟 Key Skills & Expertise: Web Development: I am proficient in HTML, CSS, JavaScript, and WordPress. I build visually stunning, responsive websites that captivate audiences and drive engagement. Whether it’s a personal blog, a portfolio website, or a full-fledged e-commerce site, I’ve got you covered. Graphic Design: With a keen eye for aesthetics and a love for creativity, I design compelling graphics, logos, and branding materials that leave a lasting impression. I utilize Adobe Photoshop, Illustrator, and InDesign to bring your ideas to life. Marketing Strategy: Leveraging my knowledge of SEO, social media, and content marketing, I develop tailored strategies that enhance brand visibility and attract your target audience. From keyword research to content creation, I ensure your brand stands out. Video Editing: From storyboard conception to final production, I excel in crafting polished and immersive video content. Using Adobe Premiere Pro and After Effects, I create videos that tell captivating stories and reinforce your brand messaging. 🌐 Community Engagement & Support: As a skilled community manager, I thrive in fostering meaningful connections and building engaged online communities. Whether it’s responding to customer inquiries, troubleshooting technical issues, or providing post-sales support, I am dedicated to delivering exceptional service and enhancing the customer experience. 💼 Remote Work Proficiency: I am well-versed in various telecommuting platforms, making it easy to collaborate with remote teams and manage projects from anywhere in the world. Tools like Slack, Zoom, and Trello are part of my daily workflow, ensuring smooth communication and project management. Ready to elevate your brand’s online presence and create unforgettable digital experiences? Let’s work together to make your vision a reality. Whether you need a stunning website, eye-catching graphics, a robust marketing strategy, or engaging video content, I’m here to help. Reach out today, and let’s start creating something amazing! Feel free to contact me for any project inquiries or to discuss how we can collaborate to achieve your goals.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Social Media Marketing
    Customer Service
    English to French Translation
    Website
    Adobe After Effects
    Adobe Premiere Pro
    Video Editing
    Graphic Design
    Web Development
    WordPress
    HTML
    Community Management
    French
    English
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    🌟 Versatile virtual assistant | Expert in sales and customer support 🤝💼💬 As a versatile virtual assistant With solid experience in sales and customer support, I'm ready to bring my expertise to help you achieve your goals. With my communication skills, ability to multi-task and commitment to service excellence, I'm the ideal partner to ensure operational efficiency and maximum customer satisfaction. ✨🌟🔑 -My key skills: 💪 Sales and negotiation: I have worked as a teleconsultant, representing quality and quantity brands in the energy sector. Thanks to my ability to build trusting relationships, identify customer needs and propose suitable solutions, I was able to secure significant sales and achieve set targets. 💼💬💰 💼 Customer care: I have gained solid experience in managing customer requests, providing accurate answers and solving problems quickly and efficiently. I am comfortable with ticketing systems, live chats and phone calls to provide high quality customer service. 📞📧🙌 📆 Organization and task management: Having worked as a junior sales representative, I have developed strong time management skills, scheduling and coordinating appointments. I am able to manage complex schedules, write standard operating procedures (SOPs) and perform administrative tasks with precision and thoroughness. ⏰🗓️📋 -My achievements: 📈 Increased sales: As a teleconsultant at VIPP Interstis, I managed to exceed sales targets by building trusting relationships with customers and highlighting the benefits of products and services. 💥💼💰 ⚙️ Improving efficiency: At Collab Digital, I helped optimize processes by writing clear SOPs and implementing effective follow-up methods, which improved the sales team's productivity. 🚀📈✅ 🏆 Customer service excellence: thanks to my ability to quickly understand customer needs and provide tailor-made solutions, I received numerous positive feedbacks and rave reviews for my outstanding customer service. 🌟🤝👏 I'm a complete virtual assistant, passionate about process optimization, customer satisfaction and sales development. If you're looking for a reliable and competent professional to support your business, please don't hesitate to contact me. I'm ready to put my skills and experience to work for your success. 💼🤝🚀 I look forward to discussing your specific needs and contributing to your success. 🙌📩 Looking forward to working with you, Johany AGNONVI 🤗🌟
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Administrative Support
    Canva
    Email Support
    Customer Service
    Translation
    Shopify
    General Transcription
    Proofreading
    Data Entry
  • $4 hourly

    • 4.8/5
    • (6 jobs)
    Welcome to my profile as a highly skilled and versatile Virtual Assistant! As an expert in task management and administrative support, I'm here to provide you with seamless collaboration. My passion for precision, ability to adapt quickly, and commitment to excellence set me apart. Why Choose Me: 🌟 Versatile Expertise: My extensive experience covers a range of tasks from calendar management to customer support, content writing, and data entry. You'll have a partner who can confidently tackle all aspects of virtual assistance. 🚀 SEO Optimization: Leveraging my knowledge of Search Engine Optimization (SEO), I can optimize your content for maximum online visibility. Attract more clients and opportunities with well-structured and compelling content. 💌 Transparent Communication: Smooth communication is essential. I'll keep you regularly updated on task progress, questions, and ideas for enhancing our collaboration processes. Managed Tasks: ✅ Calendar Management ✅ Travel Bookings ✅ Data Entry ✅ Email Correspondence ✅ Social Media Management ✅ Online Research ✅ Customer Service ✅ Writing and Proofreading ✅ Project Management ✅ Event Planning ✅ Payment and Invoice Tracking ✅ Translation (French/English) ✅ Presentation Creation ✅ File Organization Conclusion: I'm passionate about streamlining your workflow and freeing up your time for higher-value tasks. If you're seeking a dedicated and adaptable professional who can handle a wide range of virtual assistance tasks, look no further. Let's collaborate to make each project a resounding success. Reach out today to discuss your specific needs and let's start working together towards your goals. -------------------------------------------------------------------------------------------------------------------------- Bienvenue sur mon profil d'Assistant Virtuel hautement compétent et polyvalent ! En tant qu'expert en gestion de tâches et en assistance administrative, je suis ici pour vous offrir une collaboration sans faille. Ma passion pour la précision, ma capacité à m'adapter rapidement et mon engagement envers l'excellence me distinguent. Pourquoi me choisir : 🌟 Polyvalence Expertise : Ma vaste expérience couvre une gamme de tâches allant de la gestion de calendrier à l'assistance client en passant par la rédaction de contenus et la saisie de données. Vous bénéficierez d'un partenaire qui peut aborder avec assurance tous les aspects de l'assistance virtuelle. 🚀 Optimisation SEO : Grâce à ma connaissance du référencement (SEO), je peux optimiser vos contenus pour une visibilité maximale en ligne. Attirez davantage de clients et d'opportunités avec un contenu bien structuré et convaincant. 💌 Communication Transparente : Une communication fluide est essentielle. Je vous tiendrai régulièrement informé de l'état d'avancement des tâches, des questions et des idées pour améliorer nos processus de collaboration. Tâches Gérées : ✅ Gestion de Calendrier ✅ Réservation de Voyages ✅ Saisie de Données ✅ Répondre aux E-mails ✅ Gestion des Réseaux Sociaux ✅ Recherche en Ligne ✅ Service Client ✅ Rédaction et Correction ✅ Gestion de Projets ✅ Planification d'Événements ✅ Suivi des Paiements et Factures ✅ Traduction (Français/ Anglais) ✅ Création de Présentations ✅ Organisation de Fichiers Conclusion : Je suis passionné par l'optimisation de votre flux de travail et par la libération de votre temps pour des tâches à plus haute valeur ajoutée. Si vous recherchez un professionnel dévoué et adaptatif qui peut gérer un large éventail de tâches d'assistance virtuelle, ne cherchez pas plus loin. Collaborons pour faire de chaque projet un succès retentissant. Contactez-moi dès aujourd'hui pour discuter de vos besoins spécifiques et commençons à travailler ensemble vers vos objectifs.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Adobe Photoshop Elements
    Customer Support
    Social Media Content
    File Management
    Google Workspace
    SEO Writing
    Content Research
    Content Rewriting
    Content Writing
    Editorial Writing
    Web Scraping
    Online Research
    Typing
    Data Entry
  • $10 hourly

    • 4.4/5
    • (91 jobs)
    Hello, 😍 ⭐️⭐️⭐️⭐️⭐️𝗧𝗢𝗣 𝗥𝗔𝗧𝗘𝗗 𝗔𝗚𝗘𝗡𝗧⭐️⭐️⭐️⭐️⭐️ (which translates to Top-3% of high Upwork Performers) ✪ ✪ ✪ ✪ ✪ 𝘾𝙚𝙧𝙩𝙞𝙛𝙞𝙚𝙙 𝙏𝙖𝙡𝙚𝙣𝙩 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙖𝙣𝙙 LinkedIn 𝙇𝙚𝙖𝙙 𝙂𝙚𝙣𝙚𝙧𝙖𝙩𝙞𝙤𝙣 ✪ ✪ ✪ ✪ ✪ 𝙍𝙤𝙘𝙠𝙨𝙩𝙖𝙧 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝙏𝙚𝙖𝙢 𝙖𝙣𝙙 𝙤𝙣𝙡𝙞𝙣𝙚 𝙧𝙚𝙥𝙪𝙩𝙖𝙩𝙞𝙤𝙣 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 I am a highly 𝗺𝗼𝘁𝗶𝘃𝗮𝘁𝗲𝗱 𝗮𝗻𝗱 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗽𝗲𝗿𝘀𝗼𝗻, attentive to the quality and detail of my work. 👉 Thank you for your interest in my profile. :)) After my degree in 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀, I worked for 3 years as a Customer Advisor in a multi-canal call center (𝐌𝐞𝐝𝐢𝐚 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐆𝐫𝐨𝐮𝐩). This experience allowed me to have skills in Virtual Assistance and Customer Service. As a customer service specialist, I have supported several organizations and companies, mainly in French. I then completed my training with expertise in Digital Marketing ✅ 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 (𝗦𝗠𝗠 ✅ 𝗦𝗼𝗰𝗶𝗮𝗹 /𝗠𝗲𝗱𝗶𝗮 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 (𝗦𝗠𝗢) ✅ 𝗦𝗘𝗢 / (𝗦𝗮𝗹𝗲𝘀 𝗽𝗮𝗴𝗲 𝗮𝗻𝗱 𝘁𝘂𝗻𝗻𝗲𝗹 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻𝘀) ✅ 𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 / 𝗗𝗿𝗼𝗽𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 My various experiences as a ✔️ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 have led me to manage social media platforms such as Facebook (personal profiles, pages and groups), Twitter, Google+ (personal profiles, pages and communities), Tumblr, LinkedIn (personal and professional profiles) and 𝗬𝗼𝘂𝗧𝘂𝗯𝗲 𝗰𝗵𝗮𝗻𝗻𝗲𝗹𝘀. I also have a 2 year experience in Reputation Management and I provide the following services: 🔷 Google My Business/Google Maps Listing 🔷 Trustpilot 🔷 Sitejabber 🔷 Yelp 🔷 BBB 🔷 Tripadvisor 🔷 Facebook Page Review 🔷 HomeAdvisor 🔷 Houzz 🔷 Yellowpages 🔷 Manta 🔷 Trustlink 🔷 review.io I am perfectly positioned 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗺𝗮𝗸𝗲 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗼𝗳 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, social media and as well as to manage and optimize your conversions. I can fully support and manage your company's social presence on all your platforms. I am fluent in ✔️ 𝗙𝗿𝗲𝗻𝗰𝗵. With me you don't just hire a service; you hire results, professionalism, and accuracy. What makes me unique is my ability to learn and communicate effectively. How may I be of service Feel free to contact me if you need more information about my professional profile. 𝗙𝗿𝗮𝗻𝗰𝗶𝘀 𝗚𝗕𝗘𝗗𝗝𝗜
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Online Reputation Management
    Review or Feedback Collection
    Feedback & Satisfaction Survey
    Video Editing
    Virtual Assistance
    Customer Service
    Business Management
    Customer Experience Research
    Dropshipping
    LinkedIn
    WordPress
    Video Production
    Shopify
    SEO Writing
  • $30 hourly

    • 4.1/5
    • (18 jobs)
    👉Are you an Entrepreneur, a Podcaster, or a Youtuber who: * Do not have time to create more content * Frustrated about managing content on all platforms * Hate doing the creative aspects of content creation BUT * Understands content is king * Wants to show up consistently online * Wants to establish authority and be seen as an expert in your industry * Wants to build a brand and stand out from the competition Then we can be a good fit! The solution to your problem is simple - CONTENT REPURPOSING! WHAT IS CONTENT REPURPOSING? Content Re-Purposing is YOU creating ONE CONTENT (Podcast, YouTube video, webinar, live video, recorded video, long-form blog, ebook, etc.) and then sending it to me so I can: 1. Edit it to become YouTube Video 2. Trim the video to make video snippets for Instagram 3. Resize the video and make a Facebook video/post 3. Design your best statement into a photo quote for Instagram 4. Format the video clip for IG Story 5. Format the long video for IG TV 6. Transcribe the video and make it into a blog 7. Repurpose the blog into a LinkedIn article 8. Create a graphic into Pinterest pin 9. Split the audio so you can start a podcast 10. Write a post on Twitter 11. And many more... When all is done, I can even do the posting for you! Imagine how easy your content creation process will be when all you have to do is to create JUST ONE CONTENT a week, and all your social media platforms will constantly be updated without stress and hassle. Or having all your existing content repurposed into hundreds of content for all your social media channels. If we decide to work together, you are getting not only a creative social media video editor but also someone who can quickly understand your business, and bring unique ideas to help you achieve your marketing goals. Sound good to you? Let's jump on an initial 10 minutes call (free of charge) so that we can discuss your project in more detail and identify how my skillset will work best for you. I can't wait to talk with you. For your success, Maxime
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Social Media Content
    Adobe Premiere Pro
    Social Media Content Creation
    Community Management
    Video Editing
    Video Editing & Production
    Copywriting
    Social Media Video
    TikTok
    Instagram
    Facebook
    Social Media Marketing
    Content Strategy
    YouTube
  • $20 hourly

    • 5.0/5
    • (12 jobs)
    Who am I? My name is Rita SOSSA, I'm a customer service specialist and digital marketer. Why use my services? I take care of the tasks that contribute to the development of your business and your company, efficiently and professionally. What can I do for you? 1- Customer Service - Email support : (Gmail, Outlook, MailChimp and Zendesk) - Chat Support : Customer support on LinkedIn, Facebook, WhatsApp, Messenger, Instagram, Tik Tok, ...) - E-commerce support : Tracking, management and modification of orders on Shopify and CJ Dropshipping 2- Community Management ( Facebook, Instagram, LinkedIn, TikTok, Whatsapp, Twitter, Messenger...) - I develop and maintain the notoriety of your brand, company or organization on the web - I animate and strengthen the cohesion of your community on the web - I increase the engagement of your community, I build customer loyalty and I participate in the technical and functional development of the platform. - I set up, monitor, analyze and improve the satisfaction indicators. 3- Creation of SEO optimized web content (content marketing) - Writing of SEO optimized blog articles - Description of products - SEO optimization of your website - Creation of banners, logo, flyers, images and videos. - Photo-video editing 4 - Email marketing( Gmail, Outlook, Mailchimp) 5 - Social media marketing - Lead generation - Paid or unpaid advertising on Google and social networks This list is not exhaustive, I am open to any type of collaboration. What do you gain from working with me? An assiduous, organized, dedicated and attentive collaborator to effectively meet your expectations. Available and flexible, I can adapt quickly to any situation. I'm a quick learner, quick-witted and efficient even under pressure. I can work in a team or on my own without constant supervision. Proactive, fast and efficient, I put precision and rigor into everything I do. Social networks mastered: Facebook, LinkedIn, Instagram, TikTok, Twitter, Pinterest... Tools mastered : - Pack Office: Word, Excel, PowerPoint, Outlook - Google Suite: Gmail, Google Docs, Google Sheets, Google Drive, Google Meet. - Customer Service and CRM : Zendesk, MailChimp - Google Ads: Display, Measurement, Video, Shopping, Apps, Search Network...) - E-commerce : Shopify, CJ Dropshipping - Assana - Slack - Houtsuite - Canva - Photoshop Skype : Rita SOSSA (live :.cid.8b7479b8440a2c76) Email : sossarita0@gmail.com My goal is to provide you and your business with a professional quality service.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Shopify
    Ecommerce Support
    Online Chat Support
    Translation
    Email Communication
    Order Tracking
    Email Support
    Content Writing
    Article Writing
    Customer Satisfaction
    Customer Service
    Administrative Support
    French
  • $10 hourly

    • 4.3/5
    • (12 jobs)
    🏆 BEST Freelancer in Social Media Management (Top 10%) ⭐ 5 Stars on Average and 100% Job Success Score. My name is Prosper, 𝐈 𝐚𝐦 𝐚 𝐅𝐫𝐞𝐧𝐜𝐡 𝐧𝐚𝐭𝐢𝐯𝐞 𝐬𝐩𝐞𝐚𝐤𝐞𝐫, 𝐛𝐮𝐭 𝐟𝐥𝐮𝐞𝐧𝐭 𝐢𝐧 𝐄𝐧𝐠𝐥𝐢𝐬𝐡. As a Social Media Marketing Manager, my expertise lies in crafting and executing effective social media marketing strategies that help businesses reach their target audience, build brand awareness, and drive conversions. My clients have A LOT to say about me: ⭐ Thank you for the serious implication in the mission. During my online career, I've worked with several brands all over the world: 👉🏻 E-commerce 👉🏻 Health and wellness 👉🏻 SaaS 👉🏻 Digital Marketing Agency 𝐌𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 | 𝐒𝐊𝐈𝐋𝐋𝐒 • Creating a Content Strategy, along with Top Notch graphics, videos, reels, and all type of content for Social Media using your branding guidelines. • 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: Content Creation, Story and Reels Video Creation, Engaging Copywriting, Instagram Outreach (influencer research), Growing Organic Engagement/Followers and Instagram Ads. • 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: Facebook Business Page Setup, Content Creation, and Facebook ads Campaign Setup and Management. • 𝐓𝐰𝐢𝐭𝐭𝐞𝐫 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 to Grow Engagement and Followers, Tweeting Timely, Post Design. • 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 • 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 : WordPress, Webflow, Shopify, System.io, Wix. • 𝐏𝐇𝐎𝐓𝐎𝐒𝐇𝐎𝐏 & 𝐂𝐀𝐍𝐕𝐀 𝐃𝐞𝐬𝐢𝐠𝐧: All Kinds of Social Media Posts, YouTube Thumbnails, Blog Feature Image Design etc. • Virtual Assistant 𝗧𝗢𝗢𝗟𝗦 𝗨𝗦𝗘𝗗: • Notion | Trello | Asana | SIack • Google Drive | Dropbox | Wetransfer • Canva | Photoshop | Adobe Illustrator | Figma | Premiere Pro | Filmora • Buffer | Hootsuite | Later | Creator Studio | Planoly • WordPress | Webflow | Shopify | Squarespace | System.io | Wix | • MailChimp | Klaviyo 🔥 I am Highly independent and able to work in a virtual environment. Proven capabilities of successfully handling various functions in a fast-paced environment. Excellent team-building skills, exceptional customer service, and personal and professional personality. 👌 I'm looking forward to helping you stand out on social media. 𝐋𝐞𝐭'𝐬 𝐭𝐚𝐥𝐤!
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Social Media Marketing
    Canva
    Online Chat Support
    Writing
    Shopify
    Customer Service
    Facebook Ads Manager
    English to French Translation
    Community Management
    Adobe Photoshop
    French
  • $5 hourly

    • 3.3/5
    • (35 jobs)
    ⭐️⭐️⭐️⭐️⭐️TOP RATED et bénéficiant d'un score de réussite professionnelle impeccable de 100 % sur Upwork. Vous recherchez un assistant virtuel polyvalent et fiable ? Avec une expertise éprouvée en gestion administrative, service client et prise de rendez-vous, je vous aide à optimiser votre temps et à rester concentré sur ce qui compte vraiment : la croissance de votre activité. ✅Compétences clés : - Prise de rendez-vous stratégique (B2B/B2C) - Gestion de calendriers et d’agendas complexes - Service client professionnel et réactif - Traitement efficace des emails et des données ✅Outils maîtrisés : - CRM : HubSpot, Salesforce, Zoho CRM - Communication : Slack, Microsoft Teams, Zoom, Skype - Gestion de projet : Trello, Asana, ClickUp - Gestion de calendrier : Calendly, Google Calendar, Outlook -Support client : Freshdesk, Zendesk - Automatisation : Zapier, IFTTT - Bureautique : Google Workspace (Docs, Sheets, Slides), Microsoft Office (Word, Excel, PowerPoint) Je me distingue par mon organisation rigoureuse, ma communication claire et ma capacité à m’adapter rapidement à vos besoins. Mon objectif ? Vous offrir un support de qualité pour maximiser votre productivité. Your Go-To Efficiency Partner Cordialement, Bertrand
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Zoho CRM
    Freshdesk
    Zendesk
    Lead Generation
    Process Optimization
    Google Workspace
    Microsoft Office
    Management Skills
    Customer Support
    Data Entry
    HubSpot
    Email Management
    Calendar Management
    Appointment Setting
  • $10 hourly

    • 4.6/5
    • (41 jobs)
    Hello! As a ⭐⭐⭐⭐⭐ Top Rated Plus Freelancer on Upwork, I am proud to be among the top 3% of experts on the platform, delivering outstanding results to my clients across the globe. My name is Herve, and I bring over 5 years of professional experience helping businesses in Europe and the US achieve their goals with precision, efficiency, and creativity. I am a graduate in Business, Leadership, and Marketing from the Van Duyse Entrepreneurial Leadership Institute, which has equipped me with the tools to contribute meaningfully to my clients' success. What I Offer: I specialize in a wide range of services, tailored to meet your specific needs: 🎯 Virtual Assistance & Customer Support Expertise in tools like Zendesk, Freshdesk, Live Chat, Gmail Customer Service Management to enhance your client satisfaction Email handling and efficient scheduling 🎥 Video Editing & Design Proficient in Adobe Photoshop and Premiere Pro Engaging video content creation to elevate your brand 📈 Digital Marketing & E-commerce Support Shopify development and optimization Facebook Ads, Google Ads, and Snapchat campaigns to boost your ROI 🌍 Language Services High-quality translation (French-English, English-French) Why Work With Me? ✅ Proven Track Record: Dozens of happy clients and consistent 5-star reviews ✅ Guaranteed Confidentiality: Your data and projects are handled with the utmost care ✅ Fast Turnaround: Timely delivery without compromising quality ✅ Excellent Communication: Clear, proactive, and responsive at every step ✅ Commitment to Excellence: I don't just complete tasks—I exceed expectations As a highly organized and goal-oriented professional, I pride myself on delivering results that make a difference. Whether you're looking to streamline your operations, engage your audience, or grow your business, I am here to help you achieve your objectives. Let’s take your business to the next level together! Feel free to reach out, and let’s discuss how I can contribute to your success. Best regards, Herve
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Customer Support
    Customer Service
    Content Creation
    YouTube
    Content Editing
    Customer Satisfaction
    Customer Experience
    Facebook Ads Manager
    Facebook Advertising
    French
  • $8 hourly

    • 5.0/5
    • (35 jobs)
    Hello and welcome to my profile. If you are looking for a highly skilled freelancer in customer service (phone, chat and email), technical support, general or medical transcription, English to French translation, after-sales service management, LinkedIn prospecting, content creation and publication on social networks or WordPress, data entry, basic video or photo editing. Then you are at the right place. My name is Lucas and I have more than 5 years of experience in virtual support and service. I've already worked with more than 50 companies around the world. I am also ranked as the best freelancer for several years on this platform and all my clients have been completely satisfied. You can take a look at the customer reviews below I have gained a ton of experience using Microsoft Suite, Google Suite, Monday, photoshop, adobe premiere pro, camtasia, Canva, ClickUp, Zoom, shopify, woo commrce, wordpress, Zendesk, freshdesk, Georgias, Trengo and various other CRMS, scheduling and cloud software. I am available immediately for new job and ready to work with you more than 40 hours per week, so please feel free to contact me. I will be very happy to collaborate with you. Thank you for your attention.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Client Management
    Product Knowledge
    Facebook
    French English Accent
    Ecommerce
    Customer Service
    Shopify
    Customer Support
    English to French Translation
    Freshdesk
    Order Tracking
    English
    French
  • $15 hourly

    • 4.9/5
    • (6 jobs)
    ⭐ Excellent ⭐ Autonomous ⭐Organized ⭐ Disciplined ⭐ Listener, all with good sense of humor are my natural abilities. I can work on any of your projects as a Virtual Assistant performante 🤹🏽 What can you expect from me as a Virtual Assistant: Perfectly bilingual, versatile and looking for new professional challenges, I have more than 10 years of experience in the field of administrative and virtual assistance. My work experience with different managers, my responsiveness, my passion, my relational side and my sense of listening are the assets that I would like to bring into your business or organization. I am familiar with many web 2.0 technologies, desktop applications and any new tool that is necessary to help a business owner or a manager to have his/her business running smoothly. Some of my skills include, but are not limited to: ✅ Email communication ✅ Social media management ✅ Customer service ✅ Vidéo editing and graphisme I can also proofread your French document and provide relevant feedback, with correction of any spelling mistakes, grammar, syntax structure and punctuation. If you are looking for someone to deliver high quality translations in time, feel free to reach out to me. I'm available online and I would be very happy to discuss your project and help you achieve your targets. Alice, D. ----------------------------------------- ⭐ Excellente ⭐ Autonome ⭐Organisée ⭐ Disciplinée ⭐ À l'écoute, le tout avec un bon sens de l'humour sont mes aptitudes naturelles. Je peux travailler sur n'importe lequel de vos projets en tant qu'assistante virtuelle performante. 🤹🏽 Que pouvez-vous attendre de moi en tant qu'assistante virtuelle ? Parfaitement bilingue, polyvalente et à la recherche de nouveaux défis professionnels, j'ai plus de 10 ans d'expérience dans le domaine de l'assistance administrative et virtuelle. Mon expérience professionnelle auprès de différents responsables, ma réactivité, ma passion, mon côté relationnel et mon sens de l'écoute sont les atouts que je souhaite apporter à votre entreprise ou organisation. Je suis familière avec les technologies web 2.0, les applications bureautiques et tout nouvel outil nécessaire pour aider un chef d'entreprise ou un manager à faire fonctionner son entreprise. Certaines de mes compétences incluent, mais ne sont pas limitées à : ✅ Communication par courriel ✅ Gestion des médias sociaux ✅ Service à la clientèle ✅ Montage vidéo et graphisme Je peux également relire votre document en français et fournir des commentaires pertinents, en corrigeant les fautes d'orthographe, la grammaire, la structure syntaxique et la ponctuation. Si vous cherchez quelqu'un pour livrer des traductions de haute qualité dans les délais, n'hésitez pas à me contacter. Je suis disponible en ligne et je serais très heureuse de discuter de votre projet et de vous aider à atteindre vos objectifs. Alice, D.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Executive Support
    Administrative Support
    Data Entry
    Social Media Content
    Communications
    Translation
    Customer Service
    Writing
    Scheduling
    Blog Content
    English
  • $10 hourly

    • 5.0/5
    • (22 jobs)
    Welcome to my profile! I am an Upwork Top Rated virtual assistant. My top priority is to always put myself at the service of others to provide them with better quality work within the agreed deadlines. I am a native French speaker who speaks fluent English. With my 6 years of experience in industry and superior education, I am a full time freelancer, highly experienced administrative assistant and customer support expert. I have strong experience in handling different tasks of Customer Service, whether it be through email, phone or live chat with a perfect expertise in utility applications such as: Gsuite, Zendesk, Freshdesk, Slak... I am proficient in: (1) managing orders on Shopify, Aliexpress via Dsers, CJ Dropshipping, Amazon, (2) management of PayPal and Stripe disputes. If you seek a professional that has indepth knowledge of Aweber, MaestroConference, Google Docs/Google Spreadsheets with all their respective functions then look no further as I am the freelancer for you. In addition, I have the capacity to conduct different types of web research, data entry and as a native French speaker to produce better translations from English into French. I am reliable, trustworthy and someone who works off her own initiative, these qualities have helped me maintain long-term projects and it shows in the work that I produce for the clients I freelance for. Thanks to contact me !
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Data Entry
    Customer Service
    Customer Support
    Communications
    PayPal Plugin
    Order Fulfillment
    Multitasking
    Freshdesk
  • $10 hourly

    • 4.6/5
    • (21 jobs)
    Hello! I'm a dedicated and results-driven marketing and e-commerce specialist with a strong background in dropshipping, email & live chat support, and virtual assistance. With 5 years of experience in the industry, native French with a strong command of English (spoken and written), I have developed a deep understanding of the intricacies of online businesses and a passion for delivering exceptional customer service. As a marketing expert, I have successfully implemented strategies to drive traffic, increase conversions, and boost sales for various e-commerce brands. I specialize in leveraging social media platforms, content marketing, and email campaigns to reach target audiences and engage them effectively. My goal is to create impactful marketing campaigns that not only drive revenue but also build long-lasting customer relationships. In addition to my marketing skills, I have extensive experience in providing top-notch customer support. I excel in handling customer inquiries, resolving issues promptly, and ensuring a seamless customer experience. I am adept at managing email communication and live chat support platforms, utilizing my strong written and verbal communication skills to deliver clear and concise responses. My ability to empathize with customers and provide personalized assistance has consistently resulted in high customer satisfaction rates. As a virtual assistant, I am highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. I excel in administrative tasks such as data entry, scheduling, and document management. My proficiency in using productivity tools and platforms allows me to streamline processes and optimize efficiency. Throughout my career, I have worked with various e-commerce platforms, including Shopify, WooCommerce, and Magento, and I am well-versed in the latest trends and best practices in the industry. I am constantly staying updated with emerging technologies and marketing strategies to ensure I deliver the highest level of service to my clients. If you are looking for a versatile and reliable marketing and e-commerce professional who can provide exceptional support and contribute to the growth of your business, I am here to help. Let's connect and discuss how I can be an asset to your team! Skills: -Software Platforms (Shopify, ClickFunnels, Slack, Google Workspace) - Dispute management (Paypal, Stripe) - Clickfunnel - Marketing Strategy - Social Media Management - Content Creation - Email Marketing - Dropshipping - E-commerce Platforms (Shopify, WooCommerce, Magento, Clickfunnel) - Customer Support (Email & Live Chat) - Virtual Assistance - Customer Messaging Platforms (Intercom, Gorgias, Zendesk, ManyChat, Freshdesk) - Data Entry - Administrative Tasks Let's collaborate and achieve success!
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Live Interpretation
    Email Communication
    Error Detection
    Customer Service
    General Transcription
    French to English Translation
    English to French Translation
    AliExpress
    Shopify
  • $5 hourly

    • 4.9/5
    • (3 jobs)
    Hello, I'm a results-driven virtual assistant with a strong background in customer service. I'm committed to providing exceptional customer support and am delighted to bring my skills and expertise to your business. As a virtual assistant, I offer a wide range of services, including e-mail management, appointment scheduling, data entry and more. I'm confident in my ability to handle customer queries and requests professionally and quickly. E-commerce and administrative excellence With a wealth of experience in e-commerce, particularly dropshipping, I specialize in creating and managing online stores while offering first-rate customer service. My skill set includes: Seamless order processing on platforms such as Shopify, Aliexpress, Dsers, etc. Creating Shopify stores from scratch, including custom themes and navigation. Complete online store management, including administrative support and social media engagement. Develop Shopify product listings with variants, optimize descriptions for improved SEO. Provide superior customer service to ensure satisfaction and loyalty. My ambitions My ultimate goal is to provide professional assistance and high-quality service to demanding customers. I am looking for opportunities with companies that value continuing education and offer opportunities for professional growth. I look forward to honing my skills, broadening my knowledge and meeting the challenges posed by an ever-changing professional landscape. What sets me apart? Mastery of e-commerce and online store management. Dedication to excellence and outstanding customer service. Ability to customize Shopify themes to enhance user experience. Adaptability to change and proactive approach to new challenges. A mindset of continuous improvement. If you're looking for a reliable, dedicated and passionate virtual assistant, I'm the ideal candidate. I look forward to working with you and helping you achieve your business goals. What's more, I'm comfortable finding and identifying suitable profiles for project execution and follow-up. Let's work together to create a remarkable impact. Thank you for considering my profile. Yours faithfully Jean Michel DEGBEGNON
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Community Management
    Virtual Assistance
    Shopify Website Design
    Content SEO
    Meta Tag Optimization
    Title Optimization
    Google Search Console
    Search Engine Indexing Optimization
    Google Analytics
    Social Media Optimization
    Data Entry
    Shopify SEO
    AI Content Writing
    Copywriting
  • $15 hourly

    • 4.8/5
    • (29 jobs)
    Back in 1996, Bill Gates wrote a visionary essay on the importance of quality content for success on the Internet. His prediction proved to be right on the money, and his phrase “CONTENT IS KING” has become the stuff of legend. I'm sure you're here because you've also realized that content is king, and for a number of years now, I'VE BEEN A KING MAKER. For the past 7 years, I've been working to improve my clients' branding and develop their online presence. What I bring to the table is, first and foremost, my CREATIVITY and my COMMITMENT to achieving your goals. I spend an enormous amount of time keeping up to date: discovering the best content strategies; understanding how the different social media algorithms work (TikTok, Facebook, Instagram, X, YouTube...); staying up to date on the latest design trends, and all this comes across in my work. Services I Offer: ✅ Social Media Management (SMM) ✅ Content Creation for Instagram, Facebook, TikTok, and YouTube ✅ Short-form Video Editing (Reels, TikTok, YouTube Shorts) ✅ UGC (User-Generated Content) Creation ✅ Graphic Design and UI/UX Design (Figma, Canva, Adobe Suite Tools) Expertise: ✅ Video Editing: Adobe Premiere Pro, After Effects, CapCut, Wondershare Filmora ✅ Graphic Design: Adobe Photoshop, Illustrator, InDesign, Canva ✅ Social Media Growth Strategies ✅ AI-Generated Content Integration (Midjourney, Flux, Ideogram, Runway Gen 2, Kling AI+, Luma Dream Machine) Industry Experience: I've successfully delivered projects for clients in cosmetics, pharmaceuticals, finance, and Web3, consistently exceeding expectations and driving engagement. Why Choose Me: ✅ Bilingual content creation (English/French) ✅ Proven track record in various industries ✅ Blend of creative design and strategic thinking ✅ Up-to-date with latest social media trends and AI tools Ready to take your social media presence to the next level? Let's collaborate on creating a tailor-made strategy that aligns with your brand and resonates with your target audience. Contact me today to discuss how we can achieve your digital marketing goals!
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Video Editing
    Pinterest
    Instagram
    Facebook
    TikTok
    Community Management
    LinkedIn
    Social Media Content Creation
    Social Media Content
    Graphic Design
    Canva
    Social Media Imagery
    Website Asset
    Figma
  • $8 hourly

    • 5.0/5
    • (9 jobs)
    As one of the top rated freelancers on Upwork, I help you achieve your various goals and push your business to the highest level. After working in a call center company for almost a year as a customer service agent, I have acquired enough experience in the world of customer relations and telephone prospecting. I also helped several entrepreneurs in administrative tasks and also in the management of their social networks. Versatile, I am able to learn very quickly and work in all conditions to satisfy you and be profitable. Speaking of skills, here are the ones I have: 👉 Customer Service Support 👉 Data Entry 👉 Virtual assistance 👉 Social media management (Facebook, Instagram, TikTok) 👉 Order tracking and processing on Shopify 👉 Email marketing Note: I would like to even notify you that what matters most to me is the quality of relationships, money comes second. As long as we work together, your business is my business. So don't hesitate to contact me and let's see how I can put my skills at your service.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    General Transcription
    Online Research
    Customer Service
    Telemarketing
    Virtual Assistance
    Cold Call
    Social Media Content Creation
    Subtitles
    Social Customer Service
    Data Entry
    Online Chat Support
    Email Support
  • $5 hourly

    • 5.0/5
    • (11 jobs)
    Simply amazing. I have over 5 years of experience as a virtual assistant to many extraordinary people, helping them achieve all their goals. My mission is to address all your concerns and bring something extra to the company My priority is not only to do the job well, but also to build lasting professional relationships. 💡WHY ME?💡 ✪✓ Positive Communication Skills ✪✓ Confidence ✪✓ Timeframe Oriented ✪✓ Strong Initiative ✪✓ Creativity 𝐌𝐲 𝐬𝐤𝐢𝐥𝐥𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 : ✅ Email/Chat support ✅ Creation of GTINs ✅ Sales ✅ Artificial intelligence ✅ Google merchant center ✅ Order processing - Fulfilment of orders. ✅ Social media management ✅ Search and product description ✅ Export-import product shopify ✅ Drop Shiping, AliExpress Prdocuts Import, Products Uploading 𝐌𝐲 𝐖𝐨𝐫𝐤 𝐓𝐨𝐨𝐥𝐬 - Zendesk - Ionos - Georgians - Freshdesk - Designers' Studio - Shopify - Reamaze 𝐈 𝐚𝐥𝐬𝐨 𝐮𝐬𝐞 ✅ S L A C K ✅ T R E L L O ✅ S K Y P E ✅ A S A N A My personal and professional values : ✅I am an optimistic man, ✅I am self-taught, ✅I like to learn new things, ✅I like to listen and follow the instructions I am given. ✅I am emphatic, ✅I am enthusiastic, I am flexible with my work hours and enjoy working closely with clients to get the best results! I look forward to working
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    WooCommerce
    French
    Product Research
    Zendesk
    Ecommerce
    Google Merchant Center
    Shopify
    Customer Service
    General Transcription
    Customer Support Plugin
    Translation
    Social Media Website
    Email Communication
  • $5 hourly

    • 5.0/5
    • (14 jobs)
    I have over 5 years of experience in customer service and sales. I am highly motivated, a quick learner and extremely task oriented. I have a professional and positive attitude on the phone, can provide assistance via email, ticket, and phone, and am a firm believer in understanding customer needs in order to achieve customer satisfaction. In my years of experience, I have developed excellent skills in turning negative situations into positive ones, empathy and understanding, patience, calmness, excellent time management and a positive attitude. Indeed, if you own an e-commerce or drophipping store in general, you have a branded store or a subscription site, and you are currently looking for an efficient, reliable and very intuitive customer service (SAV), I would be happy to offer you my services. I master all the contours of customer service management whether it be: Dispute management on Stripe and PayPal, responding to messages via Gmail on Trustpilot, on Facebook, on Instagram. I also know and master all the necessary tools: (Zendesk; Freshdesk, Shopify, 17track, Printful, Clickup, Monday - Woocommerce / Wordpress, Airtable, Trello, Asana, Gorgias). I also work in the following areas: *Virtual assistant *Translation (EN-FR/FR-EN) *French transcription *Social media management *Editing SEO content articles *.I am a multi-hatted freelancer, and I excel in my field of work. I have a good knowledge of Microsoft Word, Excel, Google Docs, Google Calender, Google Spreadsheet and Desktop. I am more than willing to learn more about products and services to help me provide the best possible support to clients. I am available on a short or long term basis and pride myself on providing high quality, timely and accurate services. FAOUZIATH
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Account Management
    LinkedIn
    Blog Content
    Content Creation
    Blog Writing
    Translation
    Content Writing
    Content Marketing
    Data Entry
    Content Management
    French
    Content SEO
    General Transcription
    English
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    Bonjour et bienvenue sur mon profil Upwork ! J'espère que vous trouverez ce que vous cherchez auprès de moi. Je suis Judith, pigiste offrant des services d'assistance virtuelle et de Conception graphique. Je suis toujours prête à vous aider et disponible de suite pour tout offre en français. Depuis près de 3 ans, j’exerce dans le domaine du graphisme où j’utilise des logiciels comme Photoshop, Canva, et bien plus encore... pour créer des visuels créatifs, élégants et authentiques livré à bonne date. Je m’adapte facilement aux nouvelles technologies, ce qui me permet d’être compétitif sur plusieurs plans. Je suis également disponible et qualifiée pour la saisie de données, l'assistance virtuelle, la gestion de vos différents comptes et pages sur les médias sociaux, ainsi que toute autre tâche basique dans le domaine informatique. Dynamique, polyvalente et rigoureuse, je suis disposée à mettre mes compétences à votre service afin de réduire votre charge de travail et par ricochet permettre à votre entreprise d’obtenir de bonnes statistiques. Votre satisfaction est ma priorité absolue. N'hésitez donc pas à me contacter pour de fructueuses collaborations.
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Customer Service
    Article Writing
    English
    General Transcription
    Editing & Proofreading
    Translation
    PDF Conversion
    Adobe Photoshop Elements
    Logo Design
    Graphic Design
    French
    Microsoft Word
    Data Entry
    Virtual Assistance
  • $5 hourly

    • 5.0/5
    • (7 jobs)
    Hi there! I’m Rachael. I'm truly passionate about being a virtual assistant. I thrive on providing top-notch support and innovative solutions to customers and clients. With over 6 years of experience in customer support and digital expertise, I bring a wealth of knowledge to the table. My communication skills are excellent, both in writing and speaking English and French. Over the years, I've expanded my expertise as a virtual assistant and honed additional skills relevant to my field. THE SERVICES I WOULD LOVE TO ASSIST YOU WITH INCLUDE THE FOLLOWING  Provide customer support through phone calls, emails or chat  Project Management  Content creating and Managing social media accounts  Canva and Photo Editing  Technical Support  Proofreading & Editing  AI tools (Chat-GPT, Gemini, Midjourney, DALL-E, etc.).)  Email Marketing/Automation  Setting up meetings between clients  Search Engine Optimization (SEO) for website and social media content  Internet Research & Lead Generation  Data Entry & Scraping  Ad campaign writing and Posting  Article writing/Blog posting for website  E-mail writing and follow-ups  Organizing files, folders and e-mails  Communicating and coordinating with suppliers and customers  Process customer questions in emails or chat  Video and audio editing WHY CHOOSE ME OVER OTHER FREELANCERS?  DRIVEN AND CONSTANTLY GROWING: I'm committed to learning and improving my skills every day to meet the demands and provide optimal service to my clients. I understand that technology and skill sets are always evolving, and I make sure to stay updated to remain relevant.  GOING ABOVE AND BEYOND: As a freelancer, my goal is to exceed expectations and deliver more than what's expected. Seeing the satisfaction on my clients' faces is something I always strive for.  EXCELLENT COMMUNICATION AND PEOPLE SKILLS: Respect and understanding are core values in my life. I treat everyone with respect, empathize with their perspectives, ask clarifying questions, and genuinely work to improve situations for customers and clients.  RESILIENCE AND CONSISTENCY: I consistently deliver exceptional work, even under pressure and with minimal supervision. I'm dedicated to providing personalized solutions and services to my clients, and I never give up until the job is done. I'm eager to work with you and provide exceptional assistant services that will elevate your business. When you hire me, you can expect nothing but the best. Let's connect to discuss how we can work together to meet your needs and those of your business. Cheers, Rachael
    vsuc_fltilesrefresh_TrophyIcon Social Media Management
    Cold Calling
    Video Editing
    Email Marketing Strategy
    Online Market Research
    Customer Support
    Blog Content
    Content Writing
    English
    Lead Generation
    Telemarketing
    Data Entry
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Top cities for Social Media Managers in Benin

Show more