Hire the Best Sales Representatives
in Benin

Top Rated Virtual Assistant | Customer Support Specialist | Administrative & Operations Coordinator | French & English With 8+ years of experience in Customer Support, Administrative Assistance, Business Development, and Operations Coordination, I help companies streamline their daily operations, improve customer satisfaction, and maintain efficient business processes. I have successfully supported startups, agencies, e-commerce businesses, and service companies by managing customer communications, administrative workflows, CRM systems, and operational tasks. As a Top Rated Freelancer with a 100% Job Success Score and 2,000+ hours worked on Upwork, I am committed to delivering reliable, professional, and results-driven support. 🔹 My Areas of Expertise ✔ Customer Support (Email, Chat & Phone) ✔ Customer Success & Client Retention ✔ Virtual Assistance ✔ Administrative Support ✔ Executive Assistance ✔ CRM Management (HubSpot, Salesforce, Zoho) ✔ Appointment Setting & Calendar Management ✔ Customer Follow-ups & Client Onboarding ✔ Operations Coordination ✔ Order Processing & E-commerce Support ✔ Data Entry & Reporting ✔ Lead Generation & Business Development Support ✔ Team Coordination & Project Support 🔹 Customer Service Excellence Customer satisfaction has been at the center of my career for more than 8 years. I have handled customer inquiries, resolved issues, managed escalations, conducted follow-ups, and built long-term relationships with clients across multiple industries. I am comfortable working through email, chat, and phone support, ensuring customers receive timely, professional, and solution-oriented assistance. 🔹 Administrative & Operational Support Beyond customer service, I help businesses stay organized by managing schedules, maintaining CRM databases, coordinating internal processes, preparing reports, and supporting day-to-day operations. I am highly organized, detail-oriented, and proactive in identifying solutions before problems arise. 🔹 Tools & Platforms • Google Workspace • Microsoft Office Suite • HubSpot • Salesforce • Zoho CRM • Zendesk • Freshdesk • Gorgias • Shopify • Slack • Trello • Asana • Monday 🔹 Why Clients Choose Me: ✅ Top Rated Freelancer ✅ 100% Job Success Score ✅ 2,000+ Hours on Upwork ✅ Fluent French & Professional English ✅ Strong Communication Skills ✅ Reliable & Detail-Oriented ✅ Fast Learner ✅ Long-Term Collaboration Mindset If you're looking for a dependable Virtual Assistant, Customer Support Specialist, or Operations Coordinator who can represent your business professionally and keep your operations running smoothly, let's connect. I look forward to contributing to your success.

Hey there! I’m excited that you’re checking out my profile! I don’t just promise results. I deliver them, consistently and with precision. If you’re seeking expertise in Customer Service (phone, chat, tickets), Lead Generation, Telemarketing, IT Support, or need a digital transformation strategist, you’re in the right place! I’m currently one of the top professionals in the market. Need someone to: Assist in optimizing your customer support projects? Offer strategic advice to drive rapid business growth? Guide you through digital transformation or data-driven decision-making? You’ve found the perfect match. My mission is to exceed your expectations with a commitment to professionalism, punctuality, and excellence on every project. Why I’m the PERFECT choice: 💯 Self-motivated, honest, and fully dedicated to every task 💯 Thrive in tackling challenges and a strong team player 💯 Constantly striving for the best possible outcomes in all my work 💯 Focused on building long-term working relationships 💯 Committed to delivering quality service on time and within deadlines Previous Experience Includes: ✅ Telemarketing (B2B & B2C) ✅ IT Support & Technical Assistance ✅ Lead Generation & Business Development ✅ Customer Service (multi-channel: phone, chat, email) ✅ Social Media Management (YouTube, Facebook, Instagram,LinkedIn) ✅ E-commerce Store Management Current Expertise & Studies: I'm also expanding my capabilities with advanced studies in Digital Transformation and Big Data, allowing me to offer even more strategic insight and support in today’s tech-driven landscape. My background enables me to help businesses streamline processes, leverage data for smarter decision-making, and achieve sustainable growth. Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint) backed by ICDL certification Experienced with Google Spreadsheets, analytics, and data management tools I’m here to help you unlock new opportunities and tackle challenges head-on. Let’s achieve success together! Kind regards, Abdel FOUSSENI

TELEMARKETING We provide you with a dedicated sales representative who manages your business development on a personalized basis (prospecting, lead qualification, scheduling qualified appointments, handling sales inquiries, administrative tasks, managing incoming and outgoing calls, sending materials to your prospects or clients, market monitoring, and more)! TELESECRETARIAT We provide you with a fully dedicated secretary who will familiarize themselves with your products and create seamless coordination within your company. We have redesigned the telesecretariat service for you, offering a high-quality, customized solution tailored to each of your business activities. CUSTOMER SERVICE Customer service involves supporting customers throughout the entire purchasing process. This process begins even before the purchase is made, continues during the transaction, and extends well beyond it. It aims to enhance the customer’s experience with the company providing the service. WEB ACADEMY supports you in improving your customer service on a daily basis. If you are looking for the perfect freelancer to manage your telephone prospecting and appointment scheduling, welcome to my profile. With over 2 years of experience, I have worked on various campaigns, including: ✔️​ Expansion of independent electrical networks ✔️​ Quotes for the provision of design draftsmen ✔️​ Quotes for the provision of accounting staff ✔️​ Carpentry quotes (windows, doors, and gates) ✔️​ Quotes for the provision of legal staff ✔️​ Quotes for regular cleaning of the company I would be very happy to discuss the experience I have gained on these various campaigns during a 15-minute interview.

***French Native speaker***French Native speaker*** *“As a professional proofreader and editor, I specialize in delivering documents that are clear, polished, and error-free. Whether it’s a novel, academic paper, or professional report, I ensure impeccable grammar, syntax, spelling, and style—so your writing shines and resonates with your readers.”* **What I Offer**: - **Proofreading**: Eliminate typos, grammatical mistakes, and punctuation errors. - **Editing**: Improve clarity, sentence structure, flow, and overall readability. - **Comprehensive Book/Novel Editing**: Correct errors while maintaining your unique voice and storytelling style. - **Professional Document Review**: Clean, well-formatted reports and business materials that impress clients and colleagues. **Why Work With Me?** - **Attention to Detail**: I have a sharp eye for errors others often miss. - **Timely Delivery**: Your deadlines are my priority—I always deliver on time. - **Client-Focused**: I communicate clearly and adapt my work to your specific needs. - **Experience**: I have worked with authors, students, and professionals, ensuring their words leave a lasting impact. **Portfolio**: I have successfully proofread and edited: - Novels and short stories - Academic dissertations and essays - Professional reports and presentations - Website content and blogs **Let’s Get Started**: Share your project with me, and I’ll deliver writing that is: ✔ Error-free ✔ Professional ✔ Perfectly polished *Contact me now to discuss your project needs!*

Just getting started with Meta Ads, or already running campaigns you're not sure about? Either way, send me your ad account (or just tell me what you sell) and I'll tell you exactly what I'd do to get you qualified leads. Free. That's my promise. Shoot me an invitation or a message and I'll send you a personalized Loom breakdown, no strings attached. A little more about me: I run Meta Ads for coaches, course creators, and local service businesses (construction, real estate, fitness, home services) who need qualified leads, not just impressions. Whether you're launching your very first campaign or scaling one that already exists, I track cost-per-lead obsessively and build the automation behind the ads (Zapier, Make, GoHighLevel) so your leads don't just land in a spreadsheet. They get routed, followed up, and nurtured automatically. If you're starting from zero, I'll set up everything the right way from day one. If your ads are already running but you're not sure they're working, I'll show you the numbers and build a system that does. What I've delivered: - 1,522+ qualified leads across webinar & masterclass campaigns (Canada & Europe): $26K+ ad spend managed, CPL from $1.97 to $15.68, with a full acquisition system connecting Meta Ads, landing pages, Demio, Zapier, and GoHighLevel - 373 leads for a local swim school in Montreal at $2.71/lead average (best campaign: $2.14/lead), using frictionless Facebook lead forms for instant capture, no site redirect - A B2B lead campaign launched from a brand-new ad account with zero history: I set up the pixel, tracking events, and Messenger handoff, and pulled qualified leads at $3.47 each from day one (proof I can start you from scratch) Why clients keep me around: - 100% Job Success Score, 1,000+ hours delivered - Full-funnel setup: pixel, tracking events, lead forms, landing pages, not just "boosting posts" - Marketing automation: Zapier, Make & GoHighLevel, so leads get followed up while you sleep - Total transparency on numbers: I track everything and report it clearly Whether you're launching your first ad or fixing one that isn't converting, I'll get you leads that are actually tracked, qualified, and followed up. Send me a message and your Loom is on the way. 🔧 EXPERTISE: Meta Ads | Facebook Ads | Instagram Ads | Lead Generation | Cost Per Lead Optimization | Facebook Lead Forms | Landing Pages | Pixel & Conversion Tracking | New Ad Account Setup | Marketing Automation | CRM Setup | GoHighLevel | GHL | Zapier | Make | Real Estate Marketing | Construction Lead Gen | Local Business Advertising

Hello I offer you a professional and personalized telephone prospecting service to increase your sales and expand your customer base. Thanks to a tailor-made approach, I adapt to your specific needs and your target market to maximize results. Each project is unique, Contact me to discuss your needs and define together the best prospecting strategy for your business. ************ bonjour Je vous propose un service de prospection téléphonique professionnel et personnalisé pour augmenter vos ventes et élargir votre clientèle. Grâce à une approche sur-mesure, je m'adapte à vos besoins spécifiques et à votre marché cible pour maximiser les résultats. Chaque projet est unique, Contactez-moi pour discuter de vos besoins et définir ensemble la meilleure stratégie de prospection pour votre entreprise.