You don't need another task-doer. You need someone who makes your business run without you.
If you are a founder, executive, or growing team, you are probably juggling a calendar that keeps double-booking itself, clients who need faster responses, projects that stall without someone pushing them forward, and a team that needs direction. And somehow it all still lands back on you.
That's where I come in. With over 10 years of administrative experience, including 5 years supporting remote businesses, I help founders, executives, and growing teams stay organized, keep projects moving, and give their clients a great experience. I don't just get tasks done. I take ownership, look for better ways to do things, and make sure nothing slips through the cracks.
🔹 Executive & Administrative Support:
I protect your time, keep your priorities straight, and make sure your day runs the way it should, even when things get busy.
Calendar and inbox management
Scheduling meetings and appointments
Coordinating travel arrangements
Setting up and managing video calls
Handling email and professional correspondence
Online research and information gathering
Data entry and spreadsheet management
File and document organization
Preparing reports and presentations
Managing to-do lists and reminders
🔹 Operations & Project Coordinator:
I bring structure to fast-moving teams, keep everyone on the same page, and make sure things actually get done instead of falling through the cracks.
Coordinating teams and keeping everyone aligned
Managing projects from start to finish
Creating SOPs and documenting processes
Managing CRMs and tracking leads
Handling invoicing and basic bookkeeping tasks
Monitoring deadlines and following up on deliverables
Finding ways to make workflows smoother
Onboarding new team members or clients
🔹 Customer Support & Client Communication:
I make sure every client interaction reflects well on your brand, so people feel heard, valued, and taken care of every time they reach out.
Handling customer inquiries and support tickets
Following up with stakeholders and clients
Keeping communication professional and on brand
Solving problems before they turn into bigger issues
Managing client onboarding and check-ins
Gathering feedback and handling complaints calmly
Tools & Platforms I Work With:
Google Calendar • Outlook • Calendly • Zoom • Microsoft Teams • Google Meet • Gmail • Google Drive • Dropbox • OneDrive • Word • Excel • PowerPoint • Docs • Sheets • Slides • Forms • Slack • ClickUp • Asana • Notion • Monday • HubSpot • GoHighLevel • QuickBooks • ChatGPT • Gemini • Claude
What Makes Me Different:
✔ I bring over 10 years of administrative experience, 5 of them remote-specific.
✔ I take full ownership of my work, no micromanagement needed.
✔ I communicate proactively and meet every deadline
✔ I think strategically and execute precisely
✔ I care about improving the process, not just finishing the task.
✔ Top Rated Plus on Upwork | 100% Job Success Score
The result:
✅ A calendar and inbox that finally behave
✅ Projects that move without you chasing them
✅ Clients who feel taken care of
✅ Systems that keep running whether you are around or not
✅ More time back for the work only you can do
Building long-term relationships with my clients matters to me. Whether you need an Executive Assistant, Operations Support, Project Coordinator, or a reliable Virtual Assistant, I'm committed to making your day easier and helping your business grow.
Let's discuss how I can support your business.
Executive Assistant • Virtual Assistant • Operations Manager • Project Coordinator • Administrative Support • Calendar Management • Inbox Management • Client Communication • Customer Support • CRM Management • SOP Creation • Process Documentation • Travel Coordination • Data Entry • Google Workspace • Microsoft Office • Founder Operations • Executive Support
Administrative Support
Customer Service
Email Communication
File Management
Virtual Assistance
Project Management
Task Coordination
Customer Support
Google Workspace
Calendar Management
Executive Support
ChatGPT
Claude
Management Skills
Artificial Intelligence
HubSpot
Process Improvement
Microsoft Office
Team Management
Market Research
Blessing M.
Cotonou, Benin
$15/hr
5.0
19 jobs
Behind every smoothly running operation is a detail-oriented executive, administrative assistant, and project coordinator, and that's me.
With 5 years of experience, I provide comprehensive support to C-suite executives and businesses, specializing in administrative tasks and project coordination.
My background in Business Management (BSc) allows me to approach every task strategically, ensuring efficiency and optimal results.
I utilize project management tools like Asana, Trello, and Notion, alongside office administration tools such as MS Office Suite and Google Workspace, to streamline workflows.
I offer:
Executive & Administrative Support:
- Automating repetitive tasks saves you valuable time.
- Managing complex schedules and coordinating meetings.
- Creating and designing professional presentations and reports.
- Conducting in-depth research and preparing detailed reports.
- Efficient data entry and file management.
Project Coordination:
- Planning, executing, and closing projects on time and within budget.
- Using project management tools to keep every team member informed.
- Tracking project progress and providing regular updates.
- Identifying and resolving potential project roadblocks.
General Business Support:
- Customer service.
- E-commerce support.
- Using CRM systems.
I am proficient in:
Project Management Tools: Asana, Trello, Notion
E-commerce & CRM Systems: Shopify, Gorgias, and Reamaze.
Content Creation tools: Canva, Capcut, and Davinci Resolve.
Office Administration Tools: MS Office Suite, Google Workspace, Excel, PowerPoint, and Airtable.
Social media management tools: Dash Hudson, Buffer, Hootsuite, FeedHive.
Website Content Management: WordPress and Squarespace.
My goal is to be your reliable partner, ensuring your business runs seamlessly and allowing you to focus on strategic growth.
If you're looking for a proactive and experienced executive, administrative assistant, and project coordinator to support your business, let's connect.
I respond quickly and am ready to discuss how I can help you achieve your goals
Administrative Support
Customer Service
Data Entry
Microsoft Excel
Virtual Assistance
CRM Software
Google Workspace
Lead Generation
Executive Support
Automated Workflow
Data Management
Newsletter Writing
Project Management
Email Support
Task Coordination
Jean-Valère Estève Bignon D.
Abomey-Calavi, Benin
$20/hr
4.9
38 jobs
Expert in the field of translation with more than 5 years of experience I am able to operate all kinds of translation from French to English or from English to French in the smallest details and in a professional way.
Why trust me?
I am a professional and I have worked with several large companies and small businesses and even just agents all over the world and especially on the big freelance platforms and received praise from all over the world.
I am a professional in managing after sales service on shopify and virtual assistant stores where it requires a bilingual or French native speaker
I am really excited to work with you and on long term contracts
Take care !!!!
Customer Service
Data Entry
Virtual Assistance
English
Translation
Proofreading
Technical Translation
Email Support
General Transcription
Canadian English Accent
Website Copywriting
Writing
Cold Calling
English to French Translation
Voice Recording
OMONITAN ORNELLA SANDRA A.
Cotonou, Benin
$5/hr
4.0
1 jobs
Looking for a reliable partner to streamline your daily operations? Whether you need to boost your sales pipeline or manage your e-commerce store, I am here to help you get organized and grow.
How I can support your business:
Lead Qualification & Setting: I filter your DMs and incoming inquiries to ensure your calendar is filled with qualified, high-potential prospects—leaving the closing to you.
E-commerce & Order Management: I handle order tracking, shipping updates, and day-to-day administrative tasks to keep your store running smoothly.
Customer Support: I provide professional, prompt, and authentic service to your clients, handling emails and inquiries with care to maintain your brand reputation.
Operational Efficiency: I adapt quickly to your existing tools (CRM, Shopify, Slack, Instagram, etc.) to ensure a seamless workflow from day one.
I am detail-oriented, adaptable, and focused on helping you save time so you can focus on scaling your business.
Ready to simplify your workflow? Let’s connect and discuss how I can help.
Administrative Support
Customer Service
Data Entry
Virtual Assistance
Email Support
French
Lead Generation
Marketing
Cold Calling
Sales
Appointment Setting
Online Chat Support
General Transcription
Community Management
Data Labeling
Josbill V.
Cotonou, Benin
$8/hr
5.0
10 jobs
Reliable, detail-oriented Virtual Assistant specialized in supporting Ecommerce brands and entrepreneurs on Shopify.
I help you save time by handling the day-to-day management of your store, so you can focus on growing your business.
My Ecommerce Specialties:
▻ Shopify Management — product listings, optimized descriptions, catalog updates
▻ Product SEO — titles, meta descriptions, keywords to boost visibility
▻ Order & Inventory Management
▻ Print-on-Demand — Printful, Printify, Gelato
▻ Customer Support & Order Follow-up
I can also support you with:
▻ Administrative Support — emails, scheduling, research, reporting
▻ Social Media Management — posting, scheduling, community management
▻ Data Entry & Database Management
▻ Tools: Notion, Trello, Google Workspace, Google Sheets/Excel
Why Work With Me?
✔ Reliable — deadlines always respected
✔ Clear, consistent communication — WhatsApp, Slack, or email
✔ Fast learner — I adapt quickly to any tool or industry
✔ Detail-oriented and quality-focused
✔ Available for short-term tasks or long-term contracts
Whether you need an Ecommerce assistant, product SEO support, or general administrative help — I'm ready to start right away.
📩 Message me — let's get to work!
Administrative Support
Data Entry
Microsoft Excel
Virtual Assistance
Store Management
Customer Support
Product Research
CMS Product Upload
Product Listings
Shopify
Ecommerce Product Upload
Print-on-Demand
Etsy Listing
Etsy
Transaction Data Entry
Content Upload
Inventory Management
Data Management
PowerPoint Presentation
Translation
Mahouton Marcellin H.
Porto-Novo, Benin
$16/hr
4.8
43 jobs
Monteur vidéo créatif, développeur web polyvalent et assistant virtuel rigoureux, je mets mes compétences au service des particuliers et des entreprises pour renforcer leur présence en ligne et optimiser leur productivité. De la création de contenus vidéo percutants au développement de sites web modernes et fonctionnels, en passant par la gestion de tâches digitales et administratives, j’apporte des solutions efficaces, professionnelles et orientées résultats.
🔴Mes Spécialisations :
✅Montage Vidéo : Je peux donner vie à votre vision, que ce soit pour un MONTAGE INSTAGRAM, un REEL FACEBOOK, des SHORTS TIKTOK, un VLOG YOUTUBE, un STREAM TWITCH, une BANDE-ANNONCE, un DOCUMENTAIRE, une ANIMATION, des GRAPHIQUES DE MOUVEMENT, une VIDÉO PROMOTIONNELLE, un COMMERCIAL, une VIDÉO MUSICALE ou tout autre type de vidéo. Contactez-moi dès aujourd'hui et travaillons ensemble pour que vos vidéos se démarquent !
✅Développeur web orienté solutions, je crée des sites et applications web modernes, rapides et sécurisés, adaptés aux besoins des entreprises et des particuliers. J’utilise des outils tels que HTML, CSS, JavaScript, React, PHP, Laravel, MySQL, WordPress... pour concevoir des interfaces intuitives et des systèmes performants. Mon objectif est de fournir des solutions fiables, évolutives et optimisées pour une excellente expérience utilisateur et une réelle valeur digitale.
✅ Gestion des Réseaux Sociaux (Gestionnaire de Communauté) : Vous souhaitez améliorer votre marketing sur les réseaux sociaux ? Vous êtes au bon endroit. Je me spécialise dans le marketing des réseaux sociaux et dans la transformation des « Followers » en clients payants. Planification, publication et édition de contenu sur une variété de plateformes telles que Facebook, TikTok, Instagram, YouTube, Pinterest, LinkedIn, Snapchat, Twitter, Reddit, Tumblr, Discord, WeChat, QQ, Weibo, Viber, Line, Clubhouse, VKontaKte.
✅Assistance Virtuelle : (Service Client via Chat/Email, Gestion du Calendrier, Planification des Publications…) Je maîtrise une vaste gamme d'outils de gestion, de design et de marketing digital pour vous offrir un support complet. Parmi ces outils figurent Hootsuite, Buffer, Sprout Social, Later, CoSchedule, ainsi que des logiciels de montage vidéo tels que Adobe Premiere Pro, Final Cut Pro et DaVinci Resolve. En ce qui concerne le design, je suis à l'aise avec Adobe Photoshop, Illustrator et Canva. De plus, je suis familiarisé avec les plateformes de gestion de projet telles que Trello, Asana et Monday.com, ce qui me permet d'organiser efficacement les tâches et de garantir une communication fluide. En tant qu'Assistant Virtuel Multitâche, je suis déterminé à vous fournir un service de haute qualité et à vous aider à atteindre vos objectifs commerciaux avec succès. N'hésitez pas à me contacter pour discuter de la manière dont je peux contribuer à la croissance de votre entreprise !
-----------------------------------------English----------------------------------------------------------
Hello! Are you in need of a qualified, versatile Virtual Assistant(Skilled in video editing, SEO, website and sales funnel creation, social media management, and blog article) who can help you stay organized and achieve your business goals? Whether you're an Entrepreneur, Infopreneur, artisan, or business owner, aiming to focus on growing your business and increasing your revenue? Look no further, as we should definitely work together! My primary goal is the success of your project.👍 I possess the necessary technical skills to execute your tasks with care and efficiency.
My Specializations:
✅Video Editing: I can bring your vision to life, whether it's for INSTAGRAM EDITING, FACEBOOK REELS, TIKTOK SHORTS, YOUTUBE VLOGS, TWITCH STREAMS, TRAILERS, DOCUMENTARIES, ANIMATIONS, MOTION GRAPHICS, PROMOTIONAL VIDEOS, COMMERCIALS, MUSIC VIDEOS, or any other type of video. Contact me today and let's work together to make your videos stand out!
✅Solution-oriented web developer, I build modern, fast, and secure websites and web applications tailored to the needs of businesses and individuals. I use tools such as HTML, CSS, JavaScript, React, PHP, Laravel, MySQL, and WordPress to design intuitive interfaces and high-performance systems. My goal is to deliver reliable, scalable, and optimized solutions that ensure an excellent user experience and real digital value.
✅Social Media Management (Community Manager: ) : Looking to enhance your social media marketing ? You're in the right place. I specialize in social media marketing and converting followers into paying customers. Planning, publishing, and editing content across a variety of platforms such as Facebook, TikTok, Instagram, YouTube, Pinterest, LinkedIn, Snapchat, Twitter, Reddit, Tumblr, Discord, WeChat, QQ, Weibo, Viber, Line, Clubhouse, VKontakte.
✅Virtual Assistance : (Customer Service via Chat/Email, Calendar Management, Publication Scheduling...)
Virtual Assistance
French
Video Editing
WordPress
Web Development
HTML
CSS
JavaScript
Sales Funnel Builder
CapCut
Social Media Account Setup
Database
Node.js
PHP
MySQL Programming
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