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👋 Hi, I'm Milka I am a highly motivated, detail-oriented, and professional Customer Service Expert and Virtual Assistant with over 7 years of experience supporting international companies across Europe, the United States, and beyond. I am passionate about delivering outstanding customer experiences while helping businesses improve efficiency, reduce operational costs, and build long-term customer loyalty. My priority is simple: happy customers, smooth operations, and high-quality work. I am known for being reliable, organized, proactive, and professional, with a strong sense of responsibility and a commitment to excellence. I am also a fast learner who enjoys discovering new tools and continuously improving my skills to adapt to different work environments. 💼 What I Can Do for You ✔ Customer Support (Email, Chat & Phone) ✔ PayPal, Stripe, Bank Disputes & Chargeback Management ✔ E-commerce Customer Service (Pre-sales & After-sales Support) ✔ Order Processing, Refunds & Returns Management ✔ Supplier Communication & Follow-up ✔ Sales Support & Customer Retention ✔ Inbox & Email Management ✔ Data Entry & Document Formatting ✔ Product Research & Product Description Writing ✔ Social Media Customer Support & Content Scheduling 🛠️ Tools I Use Daily Customer Support & E-commerce: Zendesk • Freshdesk • Gorgias • Richpanel • Shopify • Funnelish Productivity & Communication: Google Workspace (Docs, Sheets, Drive) • Gmail • Slack • Zoom • Trello • Skype • ChatGPT Design & Social Media: Canva • Facebook Business Suite • Content Studio • Facebook • Instagram • TikTok • LinkedIn • Pinterest Payments & Disputes: PayPal • Stripe ⭐ Why Choose Me? ✔ 7+ Years of Experience Supporting International Businesses ✔ Strong Written and Verbal Communication Skills in French and English ✔ Fast Learner and Highly Adaptable ✔ Excellent Problem-Solving and Conflict Resolution Skills ✔ Customer-Centric While Protecting Company Interests ✔ Reliable, Organized, and Committed to Long-Term Collaboration 💡 More Than Customer Support I do more than simply answer customer inquiries. I represent your brand, strengthen customer relationships, build trust, and contribute to your company's long-term growth and success. Together, we can reach new heights. Thank you for giving me the opportunity to contribute to your success. ----------------------------------------------------------------------------------------------------------- Bonjour, je m’appelle Milka 👋 Je suis une spécialiste du service client et assistante virtuelle très motivée, rigoureuse et professionnelle, avec plus de 7 ans d’expérience dans l’accompagnement d’entreprises internationales (Europe, États-Unis et autres). Je suis passionnée par la création d’expériences clients excellentes tout en aidant les entreprises à améliorer leur efficacité, réduire leurs coûts et fidéliser leur clientèle. Ma priorité est simple : clients satisfaits + opérations fluides + travail de haute qualité. Je suis reconnue pour être fiable, organisée, rapide et très professionnelle, avec un fort sens des responsabilités et un réel engagement vers l’excellence. J’aime aussi apprendre de nouveaux outils et améliorer constamment mes compétences pour m’adapter à différents environnements de travail. 💼 Ce que je peux faire pour vous ✔ Service client (Email / Chat / Téléphone) ✔ Gestion des litiges (PayPal, Stripe, banques, chargebacks) ✔ Service client e-commerce (avant et après-vente) ✔ Traitement des commandes, remboursements et retours ✔ Gestion de la communication avec les fournisseurs ✔ Support commercial & fidélisation client ✔ Gestion des boîtes mail et des messages ✔ Saisie de données et mise en forme de documents ✔ Rédaction de descriptions de produits & recherches web ✔ Gestion des messages sur les réseaux sociaux & programmation de posts 🛠️ Outils que j’utilise au quotidien Zendesk • Freshdesk • Gorgias • Richpanel • Shopify • Funnelish • Canva • Gmail • Google Workspace (Docs, Sheets, Drive) • ChatGPT • Facebook Business Suite • Content Studio Slack • Zoom • Trello • Skype • Instagram • Facebook • TikTok • LinkedIn • Pinterest • Stripe • PayPal ⭐ Pourquoi me choisir ? ✔ Plus de 7 ans d’expérience avec des entreprises internationales ✔ Excellentes compétences en communication en français et en anglais ✔ Grande capacité d’adaptation et apprentissage rapide ✔ Solides compétences en résolution de problèmes et gestion des conflits ✔ Orientation forte vers la satisfaction client et la rentabilité de l’entreprise ✔ Fiable, disciplinée et engagée dans des collaborations à long terme 💡 Je ne me contente pas de répondre aux clients je représente votre marque et contribue à construire la confiance, la fidélité et une valeur durable. Travaillons ensemble pour élever votre expérience client à un niveau supérieur. Ensemble, nous pouvons atteindre de nouveaux sommets. Je vous remercie de m’offrir l’opportunité de contribuer à votre succès. 🚀

Just getting started with Meta Ads, or already running campaigns you're not sure about? Either way, send me your ad account (or just tell me what you sell) and I'll tell you exactly what I'd do to get you qualified leads. Free. That's my promise. Shoot me an invitation or a message and I'll send you a personalized Loom breakdown, no strings attached. A little more about me: I run Meta Ads for coaches, course creators, and local service businesses (construction, real estate, fitness, home services) who need qualified leads, not just impressions. Whether you're launching your very first campaign or scaling one that already exists, I track cost-per-lead obsessively and build the automation behind the ads (Zapier, Make, GoHighLevel) so your leads don't just land in a spreadsheet. They get routed, followed up, and nurtured automatically. If you're starting from zero, I'll set up everything the right way from day one. If your ads are already running but you're not sure they're working, I'll show you the numbers and build a system that does. What I've delivered: - 1,522+ qualified leads across webinar & masterclass campaigns (Canada & Europe): $26K+ ad spend managed, CPL from $1.97 to $15.68, with a full acquisition system connecting Meta Ads, landing pages, Demio, Zapier, and GoHighLevel - 373 leads for a local swim school in Montreal at $2.71/lead average (best campaign: $2.14/lead), using frictionless Facebook lead forms for instant capture, no site redirect - A B2B lead campaign launched from a brand-new ad account with zero history: I set up the pixel, tracking events, and Messenger handoff, and pulled qualified leads at $3.47 each from day one (proof I can start you from scratch) Why clients keep me around: - 100% Job Success Score, 1,000+ hours delivered - Full-funnel setup: pixel, tracking events, lead forms, landing pages, not just "boosting posts" - Marketing automation: Zapier, Make & GoHighLevel, so leads get followed up while you sleep - Total transparency on numbers: I track everything and report it clearly Whether you're launching your first ad or fixing one that isn't converting, I'll get you leads that are actually tracked, qualified, and followed up. Send me a message and your Loom is on the way. 🔧 EXPERTISE: Meta Ads | Facebook Ads | Instagram Ads | Lead Generation | Cost Per Lead Optimization | Facebook Lead Forms | Landing Pages | Pixel & Conversion Tracking | New Ad Account Setup | Marketing Automation | CRM Setup | GoHighLevel | GHL | Zapier | Make | Real Estate Marketing | Construction Lead Gen | Local Business Advertising

Hello and welcome to my profile, as a ⭐⭐⭐⭐⭐ TOP RATED FREELANCER – Expert iGaming SEO Writer| French Content Writer| Shopify SEO Expert Looking for a French-speaking SEO expert who can optimize your WordPress or Shopify website and write high-quality SEO content in native French? You've come to the right place. iGaming (Casinos, gambling and sports betting) is my preferred niche, and I can help with the following articles: ✅ Casino Reviews ✅ Online Slots ✅ Casino Articles ✅ Sports Betting ✅ Online Betting ✅ Link-building articles ✅ Payment methods ✅ Bookmakers/ Brand Reviews ✅ Landing Pages ✅ About Us Page ✅ Betting Tips and Tricks ✅ Bonus & Game Guides ✅ Crypto Betting Articles ✅ Campaign & Industry News ✅ Any Other Casino-related Content Why choose me? 1. You'll get top-ranking and informative content for your audiences. 2. I deliver 100% unique and original work. 3. I stick to deadlines. 4. I establish clear and effective communication throughout the project to make sure all the details get captured with clarity. I'm a native French content writer for the online casino industry, but I can also assist you with your sports betting content needs. I specialize in the iGaming niche and I have worked with several affiliate sites for over 6 years now. I’m a French SEO Specialist with hands-on experience in: ✅ On-page SEO optimization (meta tags, headings, site structure) ✅ Writing SEO-friendly content in French: blog articles, product descriptions, landing pages ✅ Technical SEO audits for WordPress and Shopify websites ✅ Natural keyword integration that improves rankings and readability ✅ Creating optimized product pages and collections for e-commerce ✅ Local SEO for targeting specific countries, cities, or regions ✅ Setting up and managing SEO tools: Google Search Console, Yoast, Rank Math, and more 💡 Whether you need to: Drive more traffic to your WordPress site Improve your Shopify store’s ranking on Google Write compelling, conversion-ready French product descriptions Or create well-structured, keyword-rich blog content — I offer strategic, results-driven SEO support, tailored to your goals. 🛠️ Tools & Platforms I work with: WordPress (Yoast SEO, Rank Math, Elementor) Shopify (collections, product SEO, metadata optimization) Google Search Console & Google Analytics Ubersuggest, Semrush (basic), Ahrefs Notion, Google Docs, Excel (for keyword planning, SEO tracking) 🚀 My key skills: ✅ SEO web writing (FR) – Creation of optimized content for WordPress and Shopify (blog articles, sales pages, product descriptions, guides, landing pages…) while adhering to best SEO practices (meta tags, internal linking, strategic keywords, UX writing). ✅ WordPress & Shopify – Management and optimization of WordPress sites (Yoast SEO, Rank Math) and Shopify stores (product description optimization, content marketing strategies, CRO). ✅ Translation & localization (EN-FR) – Translation and adaptation of web, technical, and marketing content from English to French, ensuring a smooth, natural, and SEO-friendly result. ✅ Content strategy & storytelling – Persuasive writing based on copywriting and storytelling techniques to maximize engagement and conversion. 💡 Why work with me? 👉 Proven experience in SEO & e-commerce with a results-driven approach. 👉 Ability to understand the unique challenges and goals of each project. 👉 Passion for words and a strong commitment to quality and efficiency. I am also a video editor specialized in creating dynamic and engaging content for YouTube and social media. My goal is simple: to transform your raw footage into captivating videos that capture attention and increase audience engagement. Using CapCut Pro, I create modern edits optimized for digital platforms. What I can do for you: • YouTube video editing • Adapting videos for TikTok, Instagram Reels, and Shorts • Adding dynamic subtitles • Fast-paced editing with smooth storytelling • Adding modern transitions • Visual and sound effects • Perfect synchronization with music or voice-over • Basic color correction • Adding text and graphic elements Types of content I edit: • YouTube videos • TikTok / Reels / Shorts content • Educational videos • Video podcasts • Content for creators and influencers • Marketing videos for businesses Why work with me? ✔ Fast and professional editing ✔ Strong understanding of YouTube and social media pacing ✔ Clear communication and respect for deadlines ✔ Open to long-term collaborations I am always ready to give my best to make your content stand out and capture your audience’s attention. Feel free to contact me to discuss your project! Need impactful content that drives traffic and boosts your business? 📩 Contact me now to discuss your project! Eugene A. KPONOU

Hello, my name is Blaise, I am a PhD student in literature and civilization; TOP RATED Freelancer on Upwork with 100% Job Success. I am a native French speaker, completely fluent in English and Spanish. I have a Master's in International Business Administration and a Certificate in Multilingual Translation and Interpreting. I am a certified multilingual customer service expert in all customer inquiries and handling all sorts of incoming Emails/live chat/order processing/refunds/cancellations/content moderation/social media management/inbound and outbound calls. I am also a Multilingual translator and editor offering high-quality and error-free proofreading services in French, English, and Spanish. I have a perfect command of grammar, spelling, punctuation, and stylistic devices. Je m'appelle Blaise, Doctorant en Littérature et Civilisation Espagnoles. Je suis une personne sérieuse et déterminée avec plus de 15 ans d'expérience dans le domaine du marketing digital, et Service à la clientèle et plus de 8 ans d’expériences dans le domaine de la traduction et la rélecture . J’ai un bon style de communication orale et une bonne méthode de rédaction sans faute d’orthographe ce qui est une valeur très importante pour répondre aux mails des clients. Mon expérience dans le marketing digital et la vente en ligne est une potentialité et une qualité que je mettrai à votre service pour booster vos chiffres d’affaire en assurant un service à la clientèle de qualité. I have extensive experience using Shopify in combination with Aliexpress, Cjdropshipping Oberlo, and Amazon. I have a perfect mastery of the different ticketing systems such as Freshdesk, Zendesk, Gmail, Roundcube, Zoho mail, and outlook mail, and I can cover at least 30 tickets per hour. I am very active, educated, versatile, and enthusiastic. I am always willing to learn more to provide the best possible support to customers. I am proficient in Google Sheets, Google Docs, MS Office, and Excel. J'ai une grande expérience de l'utilisation de shopify et je maîtrise parfaitement les différents systèmes de billetterie tels que freshdesk, zendesk, gmail, roundcube, zoho mail, outlook mail et je suis capable de couvrir au moins 30 billets par heure. Je suis une personne fiable et digne de confiance avec des qualités, telles que la patience, l'écoute, la clarté, l'attitude positive. Je suis toujours prêt à apprendre davantage afin de fournir le meilleur support possible aux clients. Feel free to contact me if there is anything you need that wasn't mentioned explicitly above. I'm always happy to help. Thank you and write to me or hire me directly. All my regards. Blaise

Bonjour, Bienvenue sur mon profil. Je m'appelle Roger, je suis téléconsultant. J'ai plus de 5 ans d'expérience dans le domaine. Je suis compétente en matière de soutien administratif, de gestion du service client, d'assistance virtuelle et de traduction français- anglais. Mes compétences incluent la saisie de données, la communication par e-mail, le télémarketing et la vente croisée, ce qui me permet d'offrir un service complet et efficace. Je suis la meilleure assistante virtuelle dont vous avez besoin pour vos projets. Dites-moi ce que j'ai à faire et je le ferai parfaitement avec professionnalisme. J'apprends rapidement et je m'adapte vite à de nouvelle situation. Je suis bien les instructions pour terminer le travail efficacement dans les délais. 🏆 Mes employeurs ont toujours été ravis de mes performances et je n'ai quitté des postes que pour passer à de meilleurs postes. Je suis un travailleur efficace, fiable, joyeuse, chaleureuse et flexible. Je suis une véritable assistante polyvalente avec la capacité d'effectuer plusieurs tâches à la fois et de gérer tous les aspects de l'entreprise, tout en augmentant la productivité globale avec un travail efficace. ⚡CE QUE JE PEUX FAIRE: 👇 ✔Assistance virtuelle ✔Service client ✔Support administratif ✔Saisie de données ✔Communication par e-mail ✔Assistance par e-mail ✔Assistance téléphonique ✔Télémarketing ✔Création et gestion de comptes (Instagram, Badoo, Fruitz, Bumble....) ✔Appel à froid ✔Support client ✔Traduction du français vers l'anglais. ✔Vente à chaud ou à froid ✔Recherche et saisie de données dans Google Sheets. ⚡MES COMPÉTENCES: 👇 ✔Compétences organisationnelles et souci du détail. ✔Excellentes compétences en communication écrite et verbale. ✔Expérience avec les plateformes de médias sociaux (Facebook, Twitter, LinkedIn, Instagram et YouTube) ✔Fortes compétences en résolution de problèmes et approche proactive des tâches. ✔Capacité à gérer plusieurs tâches simultanément et à respecter les délais. ✔Travailler à temps plein ou partiel dans n'importe quel fuseau horaire. J'ai une parfaite maîtrise du français et de l'anglais, tant à l'écrit qu'à l'oral. Je suis familiarisé avec les systèmes CRM et les outils et logiciels de gestion de projets et de tâches (Click Up, Slack, Discord, Excel, Google Docs et Google Sheets,...). 🚀 Je peux vous aider à développer votre entreprise. N'hésitez pas à me contacter pour une collaboration future.

Need someone to build new features, fix difficult bugs, or stabilize a Laravel/React/Next.js application already in production ? I help businesses improve, maintain, and scale Laravel, React and Next.js applications where reliability matters just as much as development. I don’t just develop features. I also make sure they work reliably in real-world conditions. Over the past year, I’ve worked on a production application with complex live features, where I handled: - building and improving features - fixing hard-to-track bugs - dealing with inconsistencies across environments This allows me to approach projects differently: - I build features with stability in mind - I debug issues at the root, not just the surface - I ensure applications behave consistently in production 🛠 What I can help you with: - Full-stack development (React + Laravel) - Building new features - Fixing bugs and stabilizing existing systems - Improving performance and code quality 💻 Tech Stack: Laravel, React, Next.js, MySQL, PostgreSQL, REST APIs, Python Whether you need to build something new or fix something that’s not working, I can help you move forward efficiently. Specialties: Laravel Developer, React Developer, Next.js Developer, Full-Stack Developer, Web Developer, API Developer, Backend Developer, Frontend Developer, SaaS Developer, REST API Integration, MySQL Expert, TailwindCSS Developer, Modern Web Applications, Clean Code, Scalable Architecture, Performance Optimization. Industries: E-commerce, SaaS, ERP Systems, Management Systems, Admin Dashboards, Custom Web Applications. Skills: Laravel, PHP, ReactJS, NextJS, VueJS, JavaScript, TailwindCSS, MySQL, MVC Architecture, API Development, API Integration, Git, Version Control, Authentication Systems, CI/CD Basics, Debugging, Refactoring, Web Performance.