Hire the Best Training & Development Professionals
in the United States

I’m a leadership coach, education professional, and operations consultant with over a decade of experience helping individuals and organizations thrive through clarity, communication, and systems that work. 💼 Coaching & Leadership Development: I’m an ICF-certified leadership coach (Level 2) who supports professionals and teams in building clarity, confidence, and courage. I specialize in values-based leadership, communication, and professional growth. 🏫 Administrative & Program Management Expertise: With 10+ years in education and non-profit leadership—including as a Head of School and program administrator—I’m skilled in project management, parent and stakeholder communication, documentation, and operational systems that keep organizations running smoothly. 🌎 Translation & Bilingual Services: Fully bilingual in English and Spanish, I provide translation, editing, and cultural adaptation services for educational materials, outreach communications, and program documentation. I bring a balance of professionalism, warmth, and attention to detail to every project. Whether you’re looking for help developing leadership materials, improving team communication, streamlining administrative processes, or translating content for your audience, I’d love to collaborate.

I have been working in instructional design and training for over 12 years now. I have worked in higher education and currently work in a training setting for a healthcare organization. In my experience, I have written content to align with objectives, as well as develop materials such as presentations, elearning courses, and instructional aides. In addition, I have been a faculty member for various institutions for the past 5 years teaching in psychology and human services (online and in-person).

Highly ambitious professional seeking positions in staffing/recruiting, admin or L&D/training. Skilled facilitator for small or large groups, virtual and in-person. Can confidently work with professionals at all levels of the organization, from entry level to C suite. Looking to add value to businesses and make an impact. History of exceeding performance metrics and leading teams to success.

I have created hundreds of hours of online and instructor led course content. I have completed all courses for my Master's degree in Organizational Performance and Workplace Learning and just have my final project pending. I have gained valuable experience with training design and development as well as learning and performance intervention knowledge and experience. For over 14 years I have worked on learning solutions for many different clients in many different industries. I have a great amount of experience in both corporate training delivery & development. I am an expert with development tools including Articulate Storyline & Rise 360, Camtasia, Vyond, SnagIt, as well as AI tools such as Synthesia, Pictory, WellSaidLabs, Sonix, ChatGPT, Gemini, and Claude. In terms of collaboration and organization tools, I am very familiar working with Monday, ClickUp, Slack, etc. English is my first language, and I am also conversationally fluent in Spanish. You will see I have a strong UpWork profile and reputation. Please send me a message or an invite and I would love to chat with you!

Running a small business means HR usually lives on the back burner until something goes wrong. I work with owners who are ready to get ahead of it. I'm Shannon Taylor, founder of Avec Coeur HR and a fractional HR consultant with 16+ years of experience, from HR Assistant through HR Director. Before going independent, I directed HR strategy for a respiratory care company with hundreds of employees across California and multiple states building compliance infrastructure, redesigning onboarding from a single day into a five-day program that new hires consistently called the best they'd ever experienced, and leading a company-wide culture initiative that reduced turnover by 70% in one year. I've also worked directly under employment law attorneys in both New York and California, which means I bring a sharper compliance lens than most HR generalists. My consulting clients are small businesses; typically 5 to 25 people who need senior-level HR without the full-time cost. Past projects include multi-state compliance documentation for a luxury transportation company, a complete recruiting system for a real estate investment firm dealing with culture fit issues, California meal waiver compliance for a multi-location service provider, and HR foundation-building for a business navigating its first difficult termination. What I deliver: Employee handbooks and policies (California-compliant, plain language) Recruiting systems: scorecards, interview guides, job descriptions Onboarding design and SOP documentation Compliance reviews and HR audits Fractional HR on retainer: ongoing support, clear deliverables, no surprises I work the same way with every client: I ask questions first, explain every recommendation, and stay involved until things actually land. HR done with you, not at you. If you're a small business owner who's been putting off the HR work you know you need, let's talk!

I help organizations turn messy processes, scattered knowledge, and outdated training into clear learning systems people can actually use. If you need an Articulate Rise or Storyline course, onboarding program, SOP-based training, LMS structure, compliance training, or internal learning system built with both strategy and execution, that is where I can help. My background combines instructional design, operations leadership, organizational psychology, and process improvement. I do not just build courses that look good. I build training that helps people perform better, ramp faster, follow the right process, and understand what “good” actually looks like on the job. I have built internal universities, onboarding programs, compliance training, leadership development, technical training, SOPs, knowledge libraries, and role-based learning paths for industries including insurance, telecom, and professional services. I am especially strong at taking information from subject matter experts and turning it into structured, engaging, easy-to-follow training. What I can help with: ✔ Articulate Rise and Storyline course design ✔ LMS setup, cleanup, organization, and learning paths ✔ Employee onboarding and role-based training programs ✔ SOPs, process documentation, and job aids ✔ Compliance, QA, and performance-focused training ✔ Scenario-based and gamified learning experiences ✔ Converting SME knowledge into scalable training systems Tools I work with include Articulate 360, Rise, Storyline, Vyond, Canva, TalentLMS, Absorb LMS, and process mapping tools. I also bring experience with Lean, Six Sigma, QA alignment, and continuous improvement. Clients usually come to me when their training is scattered, too text-heavy, hard to maintain, or disconnected from how the work actually happens. My job is to make it clearer, more usable, and easier to scale. If you need someone who can think through the learning strategy, organize the content, build the course, and connect it back to real business performance, I would be happy to help.