Hire the Best Virtual Assistants in Douala, CM

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Desiree Y.

Douala, Cameroon

$20/hr
5.0
11 jobs

---- French version below / Version française ci-dessous ---- I am a project manager with more than 3 years of experience in managing various projects, such as website creation, ERP implementation, coordination of a digital fair, follow-up of logo and social media campaigns, etc. I am proficient in computer tools such as Trello, Slack, Canva, Google Drive, etc. I speak fluent French, and I have an intermediate level in english and Italian. I have several contributions on various topics related to development in Africa. I am available, flexible, and motivated to work with you on your projects. I can assist you in the following areas: • Project management: I can help you plan, organize, monitor, and deliver your projects within the time and budget constraints, using tools such as Trello, Slack, etc. • Digital communication: I can help you create and distribute attractive and relevant content for your target audience, on different media (websites, social networks, newsletters, etc.), using tools such as Canva, etc. • Documentary research: I can help you find, analyze, and synthesize relevant information on various topics, using online research techniques and tools. Do not hesitate to contact me to discuss your needs in more detail. ------- Je suis un chef de projet avec plus de 3 ans d'expérience dans la gestion de projets divers, tels que la création d'un site web, l'implémentation d'un ERP, la coordination d'un salon numérique, le suivi de campagnes en ligne , etc. J'ai une maîtrise de base des outils informatiques tels que Trello, Slack, Canva, Google Drive, etc. Je parle couramment le français et l'anglais (Plus écris et lecture), et j'ai un niveau intermédiaire en italien. J'ai plusieurs contributions sur divers sujets liés au développement en Afrique. Je suis disponible, flexible et motivé pour travailler avec vous sur vos projets. Je peux vous aider dans les domaines suivants : - Gestion de projet : Je peux vous aider à planifier, organiser, suivre et livrer vos projets en respectant les contraintes de temps et de budget, en utilisant des outils tels que Trello, Slack, etc. - Communication numérique : Je peux vous aider à créer et à diffuser des contenus attractifs et pertinents pour votre public cible, sur différents supports (sites web, réseaux sociaux, newsletters, etc.), à l'aide d'outils tels que Canva, etc. - Recherche documentaire : Je peux vous aider à trouver, analyser et synthétiser des informations pertinentes sur divers sujets, en utilisant des techniques et des outils de recherche en ligne. N'hésitez pas à me contacter pour discuter plus en détail de vos besoins.

  • Customer Service
  • French
  • Italian
  • Online Chat Support
  • Process Infographics
  • African French Accent
  • Status Reports
  • Digital Project Management
  • Research & Strategy
  • Research Summary
Aicha M.

Douala, Cameroon

$8/hr
5.0
5 jobs

Overwhelmed by inboxes, guest messages, and customer requests? With 100% Job Success and a Virtual Assistant certification, I deliver fast, reliable support that keeps operations organized. I handle bilingual email support, Airbnb guest communication, and admin tasks so you can stay focused on growth. HOW I CAN HELP YOU Here’s What My Clients Are Saying "Aicha did an excellent job - she completed the task in time, showed great communication skills, fortitude, flexibility, and savvy. She delivered exceptional work and exceeded my expectations in every way possible. Even when faced with unexpected challenges, she remained professional and found creative solutions to complete the task in time." - Elena Andreeva, Client "Working with Aicha has been an absolute pleasure. She helped me with AI-generated music and provided ongoing support throughout the entire process. She's responsive, patient, and clearly knows what she's doing; every question I had was answered quickly and clearly. The quality of the songs we created together exceeded my expectations, and she was always open to feedback and revisions. If you're looking for someone reliable and genuinely talented in AI music generation and customer support, Aicha is the right person. Highly recommended!" - Francesco Volpiano, Client 🎖 Virtual Assistant Certification 🏅 Bachelor's Degree in Accounting and Finance / Diplôme de Licence en Comptabilité et Finance 🏆 Duolingo Proficiency Exam in English Check out my client work and service examples in the portfolio below. 🤝 𝗚𝗘𝗧 𝗜𝗡 𝗧𝗢𝗨𝗖𝗛 Need reliable bilingual support for customer service, email management, or virtual assistance? Message me on Upwork today, and let’s discuss how I can help you save time and keep your operations running smoothly. I typically respond within 0–4 hours and can start quickly on urgent tasks. 𝗛𝗼𝘄 𝗜 𝗪𝗼𝗿𝗸 I keep daily operations organized in Google Workspace and Microsoft 365, using Gmail, Calendar, Docs, Sheets, and Outlook to manage inboxes, schedules, and client updates without delays. For customer support, I handle tickets and live messages in Zendesk, Slack, and CRM systems, and I use Shopify to track orders, refunds, and customer issues with care. I also support English-French communication by translating and proofreading messages so every reply stays clear, professional, and on brand. When needed, I create simple support materials and polished visuals in Canva, then use Mailchimp and Brevo to help keep communication consistent and timely. Virtual Assistant, Customer Support, Email Support, Bilingual English French, Administrative Support, Airbnb Support, E-commerce Customer Service, Translation, Proofreading, Calendar Management

  • Administrative Support
  • Customer Service
  • Data Entry
  • Virtual Assistance
  • Customer Support
  • Inbound Inquiry
  • Calendar Management
  • Google Workspace
  • Translation
  • English to French Translation
  • French to English Translation
  • Email Support
  • Proofreading
  • Online Chat Support
  • Zendesk
  • Shopify
Aleh R.

Douala, Cameroon

$10/hr
5.0
2 jobs

Executive Assistant | Your Right Hand in Business You're running back to back meetings, your inbox won't stop flooding, and the work that actually grows your business keeps getting pushed to tomorrow. I fix that. As an Executive Virtual Assistant with over three years of administrative experience, I don't just check tasks off a list. I protect your time, eliminate the chaos, and make sure nothing falls through the cracks. Executives and business owners hire me when they're done being buried in the details and ready to focus on what actually matters. Here's what you gain when we work together: Inbox Zero & Email Management: Every message sorted, prioritized, and handled so nothing urgent gets missed Conflict-Free Calendar Management: Your schedule stays intentional, with buffer time protected and priorities always first CRM Management: Your pipeline stays clean, organized, and up to date so no lead ever goes cold End to End Travel Planning: Flights, hotels, and itineraries fully coordinated without you lifting a finger Project & Deadline Management: Tasks tracked, deadlines met, and your team kept accountable Google Workspace & Slack: Seamless collaboration and communication across your entire operation Research & Meeting Notes: Clear, actionable notes and in depth research so every decision you make is an informed one Customer Support: Your clients feel heard, valued, and well taken care of I'm proactive, discreet, and solution-driven. I don't wait to be told what needs doing . I anticipate problems before they reach you and handle them quietly in the background. When you bring me on, you're not hiring a task taker. You're gaining a dependable partner who treats your business like it's her own. If you're ready to reclaim your time and finally have someone you can truly rely on, send me a message. Let's get to work. 😁

  • Administrative Support
  • Scheduling
  • Executive Support
  • Email Management
  • Calendar Management
  • CRM Software
  • Travel Planning
  • Task Coordination
  • Microsoft Office
  • Trello
  • Asana
  • Notion
  • Project Management
  • ChatGPT
  • Claude
  • Zapier
  • Social Media Management
  • Research & Strategy
  • Appointment Scheduling
  • Customer Satisfaction
Moture J.

Douala, Cameroon

$15/hr
5.0
15 jobs

I have worked as a WordPress and CMS publishing specialist for multi-million-dollar digital marketing agencies in Australia and the USA. I have uploaded more than 3,000 blogs and pages between 2025 and 2026. I currently work with a Los Angeles-based digital marketing agency, uploading and publishing guest blogs, on-site blogs, FAQ blogs, event blogs, and more for their clients' websites. HOW I WORK WORDPRESS PUBLISHING & CONTENT FORMATTING: I upload content from Google Docs, Sheets, or any format you use, apply proper heading hierarchy (H1/H2/H3), break up text for readability, and ensure spacing and layout hold across both desktop and mobile. Then I publish live or stage for review based on your workflow. I work across Elementor, Gutenberg, Bricks, WP Bakery, and Kadence. ON-PAGE SEO IMPLEMENTATION: I write meta titles and meta descriptions within character limits. Place focus keywords naturally throughout content. Build internal linking structures across related pages. Create descriptive image alt text that supports SEO. Assign categories and tags based on your taxonomy. Optimize slugs for clean, crawlable URLs. Configured in Yoast SEO and Rank Math. CONTENT MIGRATION & CMS POPULATION: I move blog posts, pages, and media between platforms. WordPress to WordPress, Webflow to WordPress, Wix to WordPress, Shopify blog migrations, and more while preserving formatting, metadata, internal links, and SEO integrity throughout. IMAGE MANAGEMENT & OPTIMIZATION: I add images in the right positions, resize and compress for web performance, rename files properly instead of leaving them as IMG_1234.jpg, set featured images, and add alt text aligned with SEO goals. QUALITY CONTROL & CONTENT QA: I check spelling and grammar errors. Find broken links. Verify everything displays correctly on mobile and desktop before publishing. MULTI-PLATFORM EXPERIENCE: I work with WordPress, Shopify, Webflow, and Wix when client projects require it. MY VALUES INTEGRITY: Honest, transparent communication every step of the way. COMMITMENT: Meeting deadlines and exceeding expectations, every time. COLLABORATION: We're in this together — I value your input at every stage. Reach out today for a consultation or to discuss your project needs. .............. When you work with me, you get a WordPress VA, WordPress Content Manager, CMS Content Upload Specialist, Content Migration Specialist, Blog Publisher, Content Publishing Assistant, WordPress Blog Designer, Content Formatting Specialist, Data Entry Specialist, WordPress Content Editor, and Content Ops Specialist with over 5 years of developer experience.

  • Data Entry
  • Virtual Assistance
  • WordPress
  • Content Upload
  • Content Management
  • Content Writing
  • Search Engine Optimization
  • Blog Writing
  • Elementor
  • SEO Keyword Research
  • Blog
  • HTML
  • On-Page SEO
  • Web Content Strategy
  • Content Management System
Finji M.

Douala, Cameroon

$5/hr
5.0
2 jobs

Overflowing inbox? Calendar conflicts? Customer questions piling up? Missed meetings? Backed by 3+ years of experience, I keep operations smooth, managing support, calendars, data, and the details that slow you down. I am reliable, quick to adapt, and do not need micromanaging. You grow the business, I will keep it running. What I Can Do for You: Virtual Assistance: Calendar & Email Management, Travel Booking, Research, File Organization Customer Service & Reception: Handling Calls, Scheduling Appointments, Live Chat/Email Support Typing & Data Entry: Fast, Accurate, and Well-Organized using Excel, Google Sheets, CRM tools Tech Savvy: Microsoft Office, Google Workspace, Calendly, Teams, Trello, Slack, Zoom, etc. Always Professional: Clear Communication, Positive Attitude, Quick learner. Why Work With Me: - I communicate clearly and quickly, pay attention to detail, and have a positive attitude towards work. - I work independently, as part of a team and I meet deadlines. - I am reliable, flexible, friendly, easy to work with and eager to learn new things. - I treat your business like it is my own. If you are overwhelmed with admin tasks, need trustworthy customer support, or just want someone reliable to keep your operations on track, let’s connect. I would love to support your team and help you reach your goals. Please feel free to contact me if you have any questions or want to discuss your project further. Thank you and I look forward to working with you.

  • Administrative Support
  • Customer Service
  • Data Entry
  • Customer Support
  • Calendar Management
  • Appointment Scheduling
  • Email Management
  • Executive Support
  • CRM Software
  • Document Formatting
  • Project Management
  • Typing
Didier D.

Douala, Cameroon

$5/hr
5.0
1 jobs

I'm a reliable and detail-oreinted VIRTUAL ASSISTANT whith experience in administrative support ,email handling, data entry, and customer service. I can help you with: - Email management and responses - Data entry and document organization - Calendar and task management - Customer support ( Chat or email) I follow instruction carefully, respect deadlines, and communicate clearly. I'm available immediately and ready to support your business let's work together Je suis un assistant virtuel fiable et orienté vers le détail, avec de l’expérience en support administratif, gestion des e-mails, saisie de données et service client. Je peux vous aider avec : - La gestion et le traitement des e-mails - La saisie de données et l’organisation de documents - La gestion de l’agenda et des tâches - Le support client (chat ou e-mail) Je suis rigoureux, je respecte scrupuleusement les consignes, les délais, et je communique de manière claire et professionnelle. Je suis disponible immédiatement et prêt à soutenir le développement de votre activité. Travaillons ensemble.

  • Customer Service
  • Email Communication
  • Scheduling
  • Translation
  • Community Management
  • Ecommerce Marketing
  • Data Ingestion

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