I require help writing management responses to reviews from customers on Tripadvisor. Looking for someone to log on once a month and help maintain the high levels of service that had previously been implemented.
What we need:
* Excellent written English skills
*Someone ideally who has worked in the hospitality industry before.
* Customer Service expertise
The job should take no more than an hour, once a month. We will trial this month, and then go from there. If successful, this will be a once a month deal, (maybe more).
Why should you be interested in this role?
A chance to interact with some of the best customers in the world! I will be in touch once a month, and give you the log in details so you can do your job.
TASK WHILST APPLYING:
*Go to our Tripadvisor page https://www.tripadvisor.co.uk/Hotel_Review-g190744-d1963411-Reviews-The_Grainary-Scarborough_North_Yorkshire_England.html
*GO and read my responses
* In you cover letter, I want you to respond to this review like you were me!
Knutsford, United Kingdom
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not as good as it sounds”
3 of 5 starsReviewed 2 days ago NEW
First of all be sure what you are booking. This is a purpose built B&B facility primarily designed for families with young children. If that does not fit your criteria I would respectfully suggest you try elsewhere.However cleanliness was good, bed and room adequate and breakfast ordinary. Definately not very accommodating either.
This is your trial! I look forward to hearing from you