Professional Summary
Are you looking for a dependable professional to take routine administrative work off your plate? You’re in the right place.
With a Bachelor’s Degree in Human Resources and Management and over 9 years of administrative experience, I provide reliable administrative, payroll, HR, and data management support to help businesses operate more efficiently while allowing management to focus on higher-level priorities.
Payroll & Financial Administration
* Payroll support and timesheet processing
* Overtime calculations
* Invoice management
* Cashflow tracking and reporting
* Deposit verification and reconciliation
* Payslip creation using Excel
HR & Recruitment Support
* Screening and shortlisting qualified applicants
* Reviewing employment applications
* Maintaining employee records and reports
* Administrative HR support
Data & Operations Management
* High-volume numeric data entry
* Accuracy verification and reporting
* Financial and operational record management
* Spreadsheet organization and maintenance
Tools & Software
* Microsoft Office Suite (Excel, Word, Outlook)
* Google Sheets
* QuickBooks
* iSolved
* Cognito Forms
* Indeed
I am detail-oriented, organized, and committed to maintaining accuracy and confidentiality in all administrative and financial tasks. My goal is to provide dependable support that helps businesses stay organized, efficient, and productive.
Data Entry
Scheduling
Communications
Personal Administration
Human Resource Management
Payroll Reconciliation
Invoicing
Daily Deposits
Email Support
Employee Onboarding
Accounting
Account Reconciliation
Bank Statement
Bank Reconciliation
Forecasting
Kendra M.
Roseau, Dominica
$20/hr
5.0
11 jobs
In my previous experience, I worked in human resources departments to provide support across several different companies. I have worked in my current role as an Administrative Assistant for the past four years. Prior to this job, I worked as a Customer Service Representative for three years, which shows my commitment to great service.
Are you looking for a reliable, committed and top of the line Business, Administrative or HR Assistant? If yes, I believe I am a suitable addition to your team.
I have a strong passion for helping others, providing support to customers or colleagues and assisting them in ways that benefit them both personally and professionally. I also enjoy researching and finding solutions to virtually all problems, which is why I would be a great asset within your company.
I possess strong communication skills, which are vital to success as a Virtual, Administrative or Human Resource Assistant. I have completed many certificate courses including certificates in Human Resource Management, Counseling and Early Childhood Education. I am also currently enrolled in a Bachelor’s degree in Business Administration at Ashworth College (USA). Some of my strongest skills include my ability to increase employee retention through the improvement of company culture and to develop training and education programs to ensure all employees have access to the information they need to succeed and comply with legal requirements.
I thrive under difficult or high-pressure situations, time constraints and research that requires thinking outside of the box. I'm always open to learning new skills and dedicating my time to provide support and help, even in emergent situations.
Thank you so much for taking the time to visit my profile, I hope to be of assistance to you soon!
Kendra Jeffers.
Administrative Support
Customer Service
Data Entry
Virtual Assistance
Email Support
Online Chat Support
Phone Support
Office Administration
Appointment Setting
Case Management
Human Resources
Sales Operations
Real Estate Virtual Assistance
Insurance
Travefy Agent
Dahlia J.
Roseau, Dominica
$20/hr
4.9
9 jobs
🌟 Welcome! I'm Dahlia, a seasoned Virtual Executive Assistant with a rich background spanning 8+ years in versatile managerial and administrative roles. My expertise lies in spearheading operations across HR, Marketing, Research, Administrative functions, and Customer Service domains.
🚀 With an unwaveringly positive mindset, I approach challenges as opportunities for growth, consistently pushing boundaries to deliver exceptional results. I take immense pride in my work, prioritizing excellence and efficiency in every task I undertake.
🤝 I'm passionate about building connections and fostering meaningful relationships, and I thrive on the excitement of new experiences and adventures. An avid traveler, I believe in embracing diverse perspectives and leveraging them to drive innovation in my professional journey.
Administrative Support
Data Entry
Email Communication
Microsoft Excel
Virtual Assistance
Communications
Accuracy Verification
Microsoft Office
Google Workspace
Quality Assurance
Customer Support
Management Skills
Novenia I.
Portsmouth, Dominica
$20/hr
5.0
9 jobs
Hi,
I'm Novie.
Can I tell you what I think you're really looking for?
I don't think you're looking for someone to manage your calendar.
I think you're looking for someone you can hand something to and stop worrying about it.
That's the kind of work I enjoy.
Give me a messy spreadsheet that no one has touched in months. A process that has five unnecessary steps. A document that needs to be cleaned up before it reaches a client. A CRM that's become a dumping ground. A project that everyone keeps saying they'll get around to.
That's where I'm at my best.
I've been supporting executives and businesses since 2003, and somewhere along the way I realized my value isn't in checking boxes—it's in bringing order to things that feel overwhelming.
I ask questions because I like understanding how things work.
I notice gaps before they become problems.
I genuinely enjoy figuring things out.
I'm the person who opens something and thinks, "There has to be a better way to do this."
And then I build it.
I'm happy handling calendars and inboxes when they're part of the bigger picture, but if all you need is someone to wait for instructions, I'm probably not the best fit.
I like being trusted with meaningful work.
The kind of work that lets you end the day thinking, "I'm glad I gave that to Novie."
If you're looking for someone who takes ownership, communicates like a real person, and gets genuine satisfaction from making your business run better, I'd love to hear what you're working on.
Administrative Support
Customer Service
Data Entry
Email Communication
Virtual Assistance
Appointment Setting
CRM Software
Executive Support
Asana
Calendar Management
Google Docs
Microsoft Office
HighLevel
Employee Onboarding
Google Workspace
Email Management
Client Interview
Automated Workflow
Customer Relationship Management
Online Chat Support
Mauricia T.
Roseau, Dominica
$12/hr
5.0
3 jobs
Are you looking for a reliable accounting professional who can keep your books accurate, provide meaningful financial insights, and support your business operations?
I am an ACCA Affiliate with over 6 years of experience in accounting, financial analysis, bookkeeping, and business administration. I have worked as both an Accountant and Financial Planning & Analysis Manager, helping businesses maintain accurate financial records, improve processes, and make informed decisions.
My areas of expertise include:
• QuickBooks Online & Desktop
• Bank and credit card reconciliations
• Accounts Payable and Accounts Receivable
• Financial Statement Preparation
• Month-End and Year-End Closing
• General Ledger Maintenance
• Budgeting and Forecasting
• Financial Analysis and Reporting
• Audit Preparation and Support
• Data Entry and Administrative Support
• Microsoft Excel and Financial Modelling
I am highly organized, detail-oriented, and committed to delivering accurate work on time. Whether you need ongoing bookkeeping support, account reconciliations, financial reporting, or a dependable virtual assistant to help manage administrative tasks, I am ready to help.
Let’s discuss how I can support your business and help you achieve your financial goals.
Administrative Support
Data Entry
Microsoft Excel
Virtual Assistance
Intuit QuickBooks
Bank Reconciliation
Financial Accounting
Microsoft Office
Bookkeeping
Inventory Plugin
Finance & Accounting
Management Skills
Executive Support
Payroll Reconciliation
HR & Business Services
Nadelle G.
Roseau, Dominica
$15/hr
4.6
33 jobs
I help businesses stay organized and keep their day-to-day operations running smoothly. From administrative tasks and billing to scheduling, client communication, systems, and follow-ups, I help keep the moving pieces of your business under control so you can focus on the bigger picture.
I'm a Business Operations Expert with 4+ years of remote experience supporting businesses and professionals across a variety of industries. My background includes business administration, executive support, bookkeeping, customer service, project coordination, legal administration, and operational support.
I enjoy working behind the scenes and bringing structure to busy businesses. Whether you need help keeping track of tasks, organizing information, managing your inbox and calendar, coordinating projects, following up with clients, or making sure important administrative work gets completed, I can step in and take ownership.
Here's what I can help with:
Business operations & administrative support
Operations and workflow management
Process and systems organization
Project and task coordination
Email and calendar management
Scheduling and appointment coordination
Billing, invoicing, and payment tracking
Accounts payable and accounts receivable support
Customer and client communication
Data entry and record management
Reports, spreadsheets, and documentation
CRM and database management
SOP and process documentation
Research and general business administration
I've worked with a range of business systems and software, including QuickBooks, HubSpot, Salesforce, Lawmatics, Docketwise, ClickUp, Asana, Monday, Trello, Google Workspace, Microsoft Office, Excel, Slack, Zoom, ChatGPT, and Notion AI. I'm also comfortable learning new software and adapting to the way your business already operates.
Through Upwork, I've completed 25+ client engagements and earned Top Rated Plus status. I've worked with clients on everything from executive and personal assistance to bookkeeping, customer support, legal administration, business development, project coordination, and ongoing administrative operations.
What you can expect from me
I'm organized, dependable, proactive, and comfortable working independently. I don't need to be reminded about every little detail, but I also understand the importance of communicating when something needs clarification.
I take ownership of the work I'm given and make an effort to follow things through rather than simply checking tasks off a list. If I notice a process that could be made easier or more organized, I'm happy to suggest a better way of doing it.
My goal is simple: to make your business easier to run.
If you're looking for someone who can help manage the day-to-day details, keep your operations organized, and make sure things don't fall through the cracks, I'd love to hear about your business and what you need help with.
Administrative Support
Customer Service
File Management
Business Operations
Executive Support
Project Management
Calendar Management
Email Management
Invoicing
Accounts Payable
Accounts Receivable
CRM Software
Project Planning
Personal Administration
Appointment Setting
Bookkeeping
Client Management
Database Management
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As the world's work marketplace, we connect highly-skilled freelance Administrative Assistants and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Administrative Assistant team you need to succeed.
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