Hire the Best Customer Support Freelancers
in Togo

Are you in search of a Multitalented Personal Virtual Assistant who is an expert in doing day-to-day tasks? If yes, then you are at the right place. Hello, my name is Fadila BANGRE, and I have a degree in Business, Commerce, and Logistics. I am a versatile virtual assistant and business support specialist with several years of experience supporting entrepreneurs, startups, SMEs, and professional teams. I specialize in managing daily tasks, optimizing work processes, and project management, allowing my clients to focus fully on their growth. Thanks to my skills in administration, e-commerce, customer service, social media management, content creation, and customer relationship management, I offer a comprehensive and customized solution to effectively support business development. I am a full-time Upwork freelancer, available for up to 18 hours a day. I am able to work independently or as part of a team, with professionalism and efficiency. I provide 24/7 online support via Upwork, Skype, WhatsApp, and Slack, ensuring smooth, fast, and professional communication. The confidentiality of each assignment is a top priority. Rigorous and results-oriented, I work with commitment to ensure that deadlines are met and high-quality services are delivered at competitive rates. With a stable high-speed internet connection of up to 700 Mbps, I ensure optimal collaboration with clients around the world. My goal is to provide reliable, efficient, and customized virtual assistance, actively contributing to the success and growth of businesses. If you are looking for a serious, competent, and fully committed virtual assistant, please do not hesitate to contact me. I would be delighted to work with you. ⭐Skills & Areas of Expertise⭐ Administrative & organizational support ✅ General administrative management ✅ Database entry, updating, and management ✅ Document filing, organization, and archiving ✅ Internet research and strategic information gathering ✅ Transcription of audio and written documents ✅ Conversion of PDF files to Word and Excel ✅ Data entry, processing, and copy-paste tasks ✅ Lead generation and qualification ✅ Organization and scheduling of business appointments ✅ Coordination of availability and optimization of schedules ✅ Management of phone calls E-commerce & dropshipping management ✅Processing, tracking, and managing customer orders ✅Administering Shopify and WordPress stores ✅Importing, uploading, and managing products ✅Creating, writing, and optimizing product descriptions ✅Managing inventory and tracking logistics ✅Comprehensive management of dropshipping activities Tools & software mastered ✅ CRM: Notion, Asana, Dropbox, Slack, Zoom, Loom, Calendly, Zendesk, Singlekey, Evernote, Jetform, Trello, Crips ✅ CMS: WordPress, Shopify ✅ Office automation & productivity: Microsoft Word, Excel, CSV files, Google Docs ✅ Social Media : Facebook, Twitter, TikTok, Instagram, Pinterest, LinkedIn

🏆 TOP RATED Freelancer with a 100% Job Success Score and expertise in Customer Success, Lead Generation, SEO, and Meta Ads. I'm a Digital Marketing & Customer Success Specialist passionate about helping businesses attract qualified leads, improve customer satisfaction, and grow their online presence. With experience in digital marketing, customer support, SEO, paid advertising, social media management, and graphic design, I help businesses acquire new customers while building strong, long-term relationships with existing ones. My expertise includes Lead Generation, Meta Ads, SEO Audits, Content Marketing, Community Management, Shopify Support, Zendesk Customer Service, Email Marketing, and Graphic Design. I am known for being reliable, proactive, detail-oriented, and results-driven. Whether you need support growing your brand, enhancing customer experience, generating leads, or optimizing your marketing campaigns, I am committed to delivering high-quality work that drives measurable results. Let's work together to turn your goals into business growth and long-term success.

I don’t just “help” businesses… I step in like it’s mine. When customers are waiting, when messages pile up, when content isn’t converting, that’s where I show up. Not as just another freelancer, but as someone who takes ownership, thinks like a founder, and moves your business forward like I’m sitting right beside you. Fast support keeps customers happy. Smart content keeps them coming back. I make sure you have both, consistently. With 5 years in the BPO industry and 3 years in freelancing, I’ve handled thousands of customer interactions across email, live chat, and social media. My focus is simple: solve fast, communicate clearly, and leave every customer with a positive experience that builds loyalty. But I don’t stop at support. I also help brands grow through content. As a Video Editor for TikTok, Facebook, and YouTube, and a content creator myself, I understand what actually works. I edit with intention: strong hooks, clean storytelling, and pacing that keeps people watching. Not just nice videos, but videos that perform. Because I understand platform algorithms, especially YouTube, TikTok, and Facebook, every piece of content I work on is built to increase engagement, retention, and visibility. Here’s how I support your business: • Customer support (email & live chat) • Social media moderation & content management • Instagram sales support & DM closing • E-commerce virtual assistance • Lead generation & prospecting • Data entry & online research • Website & app reviews • High-performing video editing for social media I’ve also led a team of 8 as a Team Manager, overseeing lead generation for e-commerce brands, ensuring structure, productivity, and consistent results. Tools I use: Zendesk, Freshdesk, Gorgias, Richpanel, Zoho CRM, Jira, Trello, Shopify, Recharge, Sticky, Google Workspace, Hootsuite, Later, Calendly, Adobe Premiere Pro. 🔥 Why work with me? ✔ I communicate clearly and professionally in English ✔ Native French speaker with strong multilingual ability ✔ I take ownership, you won’t need to chase me ✔ Strong experience in customer support and virtual assistance ✔ Skilled video editor focused on performance, not just aesthetics ✔ Detail oriented, reliable, and organized If you’re looking for someone who doesn’t just execute tasks but actually cares about your business growth, we’ll work well together.