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At A Glance: eCommerce Consultants

The core of any business is its ability to generate and makes sales of its products or services. The computer age has brought eCommerce to the forefront of the way people do business. Nearly every company engages in buying or selling products and services over the Internet at every scale. The advent of eCommerce and the number of exchanges and purchases that are now mediated through the Internet has generated a vast amount of digital data with which businesses can analyze to improve customer relations and service. Working with eCommerce developers and consultants on Upwork can help you and your business develop good eCommerce habits.

eCommerce developers and consultants are computer- and web-savvy professionals with a background in business commerce. eCommerce consultants are available to work with you to identify products and services that you and your business can make available to your customers online as well as connect you with the resources you need to optimize your eCommerce endeavors. eCommerce developers are available to help deploy the technology you need to make your eCommerce webspace more efficient and effective. Both developers and consultants can provide your business with a heightened level of interactivity with customers, which promotes positive customer feedback and drives sales. Hiring freelance developers and consultants gives you and your business access to the knowledge and resources you need to take your products and services into the global marketplace and grow your business.

Design

What Are Web Fonts and Why Are They Important?

Web fonts were developed to allow designers to use custom fonts that aren’t available on computers while still ensuring their design (and overall branding) remains consistent no matter who’s viewing it, or where. Learn more about web fonts, things to consider when using a web font, and how to optimize web fonts for your site or app.

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March 24, 2017

Customer Support

What is Interactive Voice Response (IVR)?

Interactive voice response (IVR) is an automated telephone system that interacts with callers and gathers information about the purpose of the call to route callers to the appropriate individual or department.

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March 24, 2017

Customer Support

Customer Experience Trends to Look for in 2017

Customer experience (CX) refers to the interactions between a customer and an organization that occur for the duration of the business relationship. In recent years, customer experience has grown in value to supersede product quality, value, and customer service.

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March 23, 2017

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