Hire the Best Economics Specialists
in the Philippines

JOB OBJECTIVE Seeking a position in a growth-oriented Institution offering a challenging opportunity for advancement and development based on performance, hence fully utilizing my abilities in a group where I would learn and improve myself.

Objectives To be employed in a position that I am qualified and well-suited, and will develop my full potential and skills in providing a quality service to the company.

Hi there! I’m Dane, and I’m probably the only Virtual Assistant you’ll meet who looks at your business through the lens of an Economics degree. I’ve spent the last 4 years making sure things run smoothly behind the scenes. From managing all the moving parts of a busy hostel to coordinating remote teaching schedules with 100% punctuality, I’m all about creating systems that actually work. If your to-do list is a mess or your data is scattered, I’m here to fix that. I use economic logic to audit your workflows and find faster, better ways to get things done.

I am a Customer Support Specialist with 5+ years of experience in voice, email, and live chat support. I’ve worked with companies managing support tickets, resolving complex issues, and ensuring timely updates for customer satisfaction. ✅ Proficient in Zendesk & Freshdesk – ticketing, macros, automations, and knowledge base ✅ Experienced in order tracking, dispute resolution, and account support ✅ Strong communicator with a customer-first approach ✅ Skilled in multitasking, KPI monitoring, and process improvement I’m flexible, detail-oriented, and committed to helping businesses build trust and loyalty through excellent customer service.

Garage Door Industry-US Key Responsibilities: Google Business Profile Management: Add/update products, descriptions, pricing, and promotions; respond to reviews and optimize listings for visibility. Product & Service Data Management: Maintain accurate product details in the database, ensuring clarity and brand compliance. Price List Updates: Regularly review and update pricing, aligning with company policies and competitor rates. Promotions & Campaigns: Create and upload marketing content, coordinating with the team for seasonal offers. Data Accuracy & Reporting: Ensure data consistency, monitor performance, and generate reports on customer engagement. Skills and Qualifications Email Management (sending, drafting and quoting emails to customers) Proficiency in Google Business Profile (formerly Google My Business) platform. Strong data entry and organizational skills with keen attention to detail. Basic understanding of SEO and how it applies to product listings and business profiles. Proficiency in using spreadsheets (Excel, Google Sheets) for data management. Familiarity with digital marketing and promotional content creation. Excellent written and verbal communication skills.

PROFILE: Hello, my name is Hyasmin L. Reformado from the Philippines. In my previous job as Customer Support Representative for Technical and Sales for almost 1 year and 10 months, involves assisting customers with both troubleshooting technical issues and guiding them through the purchasing process. On the technical side, I help customers resolve product or service-related problems, provide clear instructions, document issues accurately, and escalate complex concerns to the appropriate teams when necessary. For sales support, I do handle product inquiries, assist with order placement, and identify opportunities for upselling or cross-selling based on customer needs. Throughout all interactions, I maintain detailed records in CRM systems, ensuring a seamless customer experience while supporting both satisfaction and sales growth. In addition, I also had an experience as Administrative Officer for more than five years, I have successfully manage day-today operations by managing calendars, scheduling meetings, coordinating events and travel arrangement, handling phone calls, emails and other forms of communication, organizing and maintaining files, records, preparing annual and quarterly report presentation and addressing operational issues and finding efficient solutions. I am proficient in Microsoft Office (Word, Excel, and PowerPoint) and Google Workspace, and gained 5 certificates in Google namely; Google Ads Display, Google Ads Search, Google Analytics, AI-Powered Shopping Ads and Google Ads Video. I hold a degree of Bachelor of Science in Agricultural Economics from University of Southeastern Philippines. I have also completed several vocational courses (NC II holder). I am particularly passionate about