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A versatile freelancer specializing in data entry, mobile app testing, and market research. I successfully generated dialogues for AI chatbot training projects , conducted technology usage interviews, and performed mobile app testing to identify bugs . Core skills leveraged include ChatGPT, manual testing, and effective communication in English, applied to enhance user experience and product quality across various digital platforms. Note: This is AI-generated by UMA based on Upwork's experience

✔️Services offered: 👉🏻Internet research 👉🏻Virtual Administrative Assistance 👉🏻Chat support, email support, and action support. 👉🏻eBay management like 👉🏻Product research, 👉🏻Product listing, 👉🏻Order fulfillment, 👉🏻Process refund, 👉🏻Customer support, 👉🏻Update tracking, and 👉🏻Inventory management 👉🏻Data Entry (Google spreadsheet, CRM) 👉🏻Liquidation ✔️ Application/Tools used: 👉🏻Microsoft Office (Word, Excel, PowerPoint) 👉🏻Google Drive, Docs, Sheet, Calendar, Forms 👉🏻Zoom, Whatsapp, Slack, Skype, Hangout, GoogleMeet 👉🏻Indeed, Outlook, Gmail 👉🏻Zendesk, Zendesk Chat, Trello, Crisp ✔️ Qualities I Possess: ❤️Organization and Time Management ❤️Accuracy and Attention to details ❤️Reliable ❤️Honest ❤️Flexible and adaptable ❤️Decision making and problem-solving ❤️Can work independently or in a team structure ❤️With high regard for data privacy ❤️Hardworking and self-motivated ❤️Fast-learner I can assure you that I can quickly adapt to any training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes. Looking forward to working with enthusiastic employers!

I am a Market Research & Business Insights Consultant with a Master’s Degree in Development Communication and over four years of experience in market research, stakeholder engagement, and business consulting. I specialize in consumer behavior analysis, brand health studies, market expansion research, and B2B partnership evaluations, helping businesses make data-driven decisions. My experience includes conducting customer satisfaction studies, enterprise benchmarking, and digital banking research to uncover consumer insights, financial behaviors, and industry trends. I have also worked on cybersecurity and broadband monitoring research, providing strategic recommendations for businesses navigating the tech landscape. Beyond research, I have hands-on experience in business collaborations, acquisitions, and channel partnerships, helping companies identify the right partners for expansion and strategic alliances. I have led market studies for acquisitions and B2B partnerships, engaged with key decision-makers, and provided in-depth reports and insights that guide business growth. I am also experienced in representing businesses at industry events, engaging with top executives, and leading strategic discussions. Whether it’s attending stakeholder meetings, building relationships with C-level executives, or developing structured reports and business strategies, I bring a high level of professionalism and insight-driven decision-making to every project. With a strong background in project leadership, stakeholder engagement, and strategic consulting, I am ready to take on roles that require not just research expertise but also execution, collaboration, and high-level business strategy development. Whether you need a market researcher, a business insights consultant, or someone who can lead and execute projects end-to-end, I can help deliver results that drive success. Let’s discuss how I can contribute to your next project!

Before transitioning into full-time freelancing, I gained valuable experience across three different call centers. In my first job, I served as a Market Researcher, conducting outbound surveys. As a Technical Support Representative in my second job, I handled calls from technicians, providing troubleshooting support for phone and internet issues. This role also involved managing chat support, processing trouble tickets, and utilizing soft switches to resolve customer issues. In my final job, I served as a Customer Service Representative/Technical Support Representative, assisting Australian customers, technicians, and colleagues in resolving various phone and internet-related issues. As a full time freelancer, I've worked as an email customer service representative. I answered emails to prospective clients. I also did tagging and categorizing of products and influencers. I was also trained for webcrawling. For my most recent job, I was a Technical Editor, I submitted listings for businesses. I also did chat support, validation of documents and I am currently a Virtual Assistant whose main task is doing data entry for Real Estate Agents.

Looking for a reliable professional to help generate qualified leads, manage CRM systems, maintain accurate data, and support daily business operations? I help startups, agencies, consultants, SaaS companies, and eCommerce brands streamline processes, improve data quality, and stay organized so they can focus on growth. With experience supporting businesses across various industries, I provide dependable, detail-oriented support in lead generation, prospect research, CRM management, data administration, virtual assistance, and Shopify operations. Services 🚀 Lead Generation & Prospect Research Build targeted prospect lists, identify decision-makers, verify contact information, and support outreach campaigns. 🚀 CRM & Database Management Maintain, organize, update, and optimize CRM systems and databases for improved efficiency and reporting accuracy. 🚀 Data Entry, Cleaning & Validation Transform raw data into organized records, remove duplicates, validate information, and maintain data quality. 🚀 Web Research & Business Intelligence Conduct company research, market analysis, competitor research, and LinkedIn prospecting. 🚀 Virtual Assistant Support Handle administrative tasks, documentation, internet research, and workflow support. 🚀 Shopify & eCommerce Support Manage product listings, inventory updates, collections, store maintenance, and other administrative tasks. Core Skills ✔ Lead Generation ✔ B2B Prospect Research ✔ Email List Building ✔ LinkedIn Research ✔ Web Research ✔ CRM Management ✔ Data Entry & Data Cleaning ✔ Microsoft Excel & Google Sheets ✔ Shopify Administration ✔ Virtual Assistance ✔ Canva ✔ AI-Assisted Research & Productivity Why Work With Me? ✅ Accurate and Verified Data ✅ Strong Attention to Detail ✅ Fast Turnaround Times ✅ Excellent Communication ✅ Reliable and Deadline-Oriented ✅ Organized and Quality-Focused My goal is simple: help businesses save time, improve operational efficiency, maintain accurate information, and generate new opportunities through dependable business support. Available for short-term projects, ongoing support, and long-term collaborations. Note: I do not provide cold calling services.

Hi! I’m a creative and detail-oriented freelancer specializing in PowerPoint presentations and writing support. Whether you need a clean and professional slide deck or engaging written content, I’m here to help you present your ideas clearly and confidently. I’m skilled in Canva, Microsoft PowerPoint, Word, and Excel, and I have experience designing class presentations, schedules, and reports — all of which have sharpened my eye for structure, design, and clarity. While I’m just starting out here on Upwork, I’m dedicated to delivering quality work with a friendly, flexible approach. I’m excited to collaborate with clients who need help with: > PowerPoint or Canva presentations > Writing/editing assistance > Visual layout for schedules or academic documents Let’s bring your ideas to life through thoughtful design and clear communication!