Hire the Best Mystery Shopping Freelancers
in the Philippines

Hi! My friends and family call me Mae. I have been in the call center industry for more than 10 years. I started as a Customer Service Representative of a telecommunications company and later on I have decided to join the Sales team, I was then promoted to become a SME (Subject-Matter-Expert). After 3 years, I was introduced to a different line of business which was on the Healthcare side. I was a healthcare advocate (handled policies, claims, etc.) at first but I got promoted as SME after my 5 months of stay. I also handled the Employee Engagement Team as their lead representative while handling the SME position. I enjoyed doing those roles for more than a year until I got challenged to enter the world of Information Technology. I transferred to a company that is somewhat related to the accounts I handled as a healthcare advocate but that time it was more on the technical side. I took care of the configuration of the clients' mobile and web apps for their health insurance enrollment. I spent more than 3 years having fun in the IT industry but my heart missed being on the customer service field. I missed spending time helping other people that gives more human touch through conversations. So I went back to being a customer service representative. Unfortunately, the virus dominated the world. Living in Rizal, it has been difficult to sustain a stable internet connection. It made me unable to keep my job. But I moved to a better location now enabling me to gain back the ability to work freely again. Now, I am a freelancer, working on different projects.

A versatile freelancer specializing in data entry, mobile app testing, and market research. I successfully generated dialogues for AI chatbot training projects , conducted technology usage interviews, and performed mobile app testing to identify bugs . Core skills leveraged include ChatGPT, manual testing, and effective communication in English, applied to enhance user experience and product quality across various digital platforms. Note: This is AI-generated by UMA based on Upwork's experience

A thorough product validation and competitor review analysis as well as sourcing with the best and legitimate suppliers in Alibaba is what I do. Rendering professional help for Amazon Sellers and other online business owners as Product Researcher and Sourcer for almost 5 years. Also, I previously had worked for a 3PL company based in Dubai, UAE as Local Transport Operations Executive for almost a decade managing land distribution of know companies like Henkel & Huawei within Middle East region. I am also keen in writing meaningful reviews of products and customer experience via Mystery Shopping. I have proven to be effective in performing the following tasks: - find and validate a viable Amazon products per given criteria and other topics assigned using Jungle Scout and Helium 10 - source simple to fully customized products in Alibaba - create product listing in Amazon Seller Central - manage Shopee (Amazon of Asia) and other Social Media accounts - customer service and end to end coordination between stakeholders via emails (Outlook, GMail), Whatsapp, WeChat etc. - creating shipping documents - ensure on time deliveries to consignee (B2B and/ or B2C) - updating milestones in TMS and Cloud systems - vendor / third party management Skills: Computer Literate Internet and Social Media Savvy Microsoft and Google Suite English and Tagalog (Filipino) Speaker Customer Care and Coordination Experiences: Product Research Supplier Sourcing Logistics and Shipping - Ground (Philippines and UAE) Virtual Assistant Itinerary Creation Mystery Shopper Event Coordination Applications: MS Office Suite Google Suite Asana Slack Canva Basecamp Interests: Sourcing / Research E-commerce Start Ups Social Media Logistics and Shipping Events Business Operations

As a Product Review Specialist and an Insurance Application Examiner, I am a detail-oriented professional with a keen eye for accuracy and efficiency in the product listing review process. My primary goal is to ensure that product listings meet the highest standards of quality and provide customers with accurate and reliable information. Here's an overview of my skills and responsibilities: 🗝️Key Skills🗝️ 🗝️ Attention to Detail: Meticulously review and verify product listing details to ensure accuracy and completeness. 🗝️ Efficiency: Streamline the product review process to meet individual and team goals/targets, ensuring a timely and effective review. 🗝️ Analytical Thinking: Identify problematic trends and issues in the listing process, providing insightful feedback to leadership for continuous improvement. 🗝️ Communication: Effectively communicate with team members and leadership to address concerns, share insights, and collaborate on improving the overall product listing quality. 🗝️ Adaptability: Stay updated on industry trends and changes to adapt quickly to new product categories and evolving listing requirements. ✅️Responsibilities✅️ ✅ Independent Review: Work autonomously to thoroughly review and verify product listings, ensuring adherence to quality standards. ✅ Goal Achievement: Strive to meet and exceed both individual and team goals/targets for product listing reviews, contributing to overall team success. ✅ Problem Identification: Proactively identify and communicate problematic trends or issues in the product listing process to leadership for prompt resolution. ✅ Process Enhancement: Collaborate with cross-functional teams to suggest improvements in the product listing process, contributing to enhanced efficiency and accuracy. ✅ Quality Assurance: Play a crucial role in maintaining the highest level of accuracy in product listings, supporting a positive customer experience. 🏆Achievements🏆 🏆 Successfully maintained a track record of consistently meeting or exceeding individual and team goals/targets. 🏆 Proactively identified and addressed trends leading to a significant reduction in listing errors. 🏆 Collaborated with leadership to implement process improvements resulting in increased efficiency and accuracy in product listings.

Hi! I’m Belle - a detail-oriented Data Annotator, researcher, and organized problem-solver with 7+ years of experience in AI data work, education, customer support, seasonal online selling, and travel planning. For the past 3 years, I’ve worked as a Senior Chatbot Data Annotator, where research plays a key role in understanding context, identifying patterns, and ensuring accurate data categorization. I’m skilled in analyzing information, following complex guidelines, and producing clean, reliable data that supports AI training and quality improvement. I also have strong independent research experience - from gathering market insights for my seasonal online selling venture, to sourcing trending products abroad, comparing pricing, and planning logistics. Additionally, I conduct thorough research when creating detailed travel itineraries, budgeting plans, and optimized schedules. What I Can Help You With: ✔ Data Annotation & Labeling ✔ AI Training & Quality Assurance ✔ Research & Information Gathering (market, product, topic-based, competitor, travel) ✔ Product & Market Research for E-commerce ✔ Virtual Assistance & Admin Support ✔ Customer Support (Email/Chat/Technical) ✔ Travel & Itinerary Planning (budgeting, scheduling, research) Strengths & Work Style: • Strong research and analytical skills • Highly organized & detail-oriented • Accurate, consistent, and deadline-driven • Clear and professional communicator • Resourceful problem-solver • Reliable and client-focused Tools & Skills: Microsoft Office • Google Workspace • Research Platforms & Online Databases • Data Annotation Tools • Basic E-commerce Operations Certifications: • Licensed Professional Teacher • 200-hour TEFL Certified If you're looking for someone who can research thoroughly, analyze information, organize data, and execute tasks with precision, I’d love to support your project. Let’s create results that are accurate, efficient, and well-structured.

Results-driven professional with over seven years of experience as an Account Coordinator, specializing in home and car-loan processes in the banking industry. Complementing this, I have over three years of experience as a General Virtual Assistant and Freelancer. Known for being responsible, dependable, and an excellent team player, I thrive in collaborative environments to achieve organizational goals. I have knowledge / familiarity with the following: * Virtual Assistance - Can do any task with minimal supervision. * Administrative Tasks * Real Estate Underwriting (knowledge in using Zillow and Propstream) *Customer Service * Email Management * Knowledge in Loan Processing (e.g. Real Estate Mortgage and Chattel Mortgage in the Philippines) * Google / Web Research - I can do all sorts of research projects