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I help businesses deliver ERP, SaaS, logistics, eCommerce, and system integration projects from discovery through implementation and go-live. ✔ 15+ years delivering enterprise technology projects ✔ 100+ system integrations across ERP, SaaS, logistics, and eCommerce platforms ✔ ERP, CRM, and SaaS implementation programs ✔ API, EDI, and enterprise system integrations ✔ WMS, TMS, and supply chain platforms ✔ Shopify and eCommerce delivery ✔ Data migration and platform modernisation ✔ Agile project delivery and vendor management ✔ Stakeholder engagement, governance, and executive reporting I work with business stakeholders, vendors, architects, and delivery teams to turn complex requirements into successful outcomes. If you need a Technical Project Manager who can bridge business and technology while keeping delivery on track, I'd be happy to discuss your project.

Certifications: Dell Boomi Certified MuleSoft Certified Agile Certified SAP BTP Certified Professional Summary: With over 18 years of experience in designing, developing, and architecting integration tools, I specialize in Dell Boomi, MuleSoft, Sterling Integrator, webMethods, and Celigo. I have a proven track record of successfully completing integration projects for both SMB and enterprise clients. My expertise spans across various industries including healthcare, retail, logistics, and banking. Key Deliverables and Expertise: EDI Expertise: Extensive experience with EDI for 18 years. Completed 150+ integration projects on Upwork. Strong knowledge of EDI documents such as 837, 835, 270/271, 834, 204, 210, 214. SAP BTP experience : We have developed BTP integrations to talk to SAP HAHA cloud to GET cost centres , Budget , Timesheet , Transactions , OrganizationalStructure,Resource Allocation,Project Code and sent to the Clients product APIs. We have also help them to monetize this solution and publish this whole solution in accelerator hub for clients SAP customer to use. Healthcare Integration: Worked with clearinghouses like Ingenix and Zirmed, and payers such as AETNA, MEDICAID, and CHPL. Implemented solutions with open-source tools like Mirth Connect, ensuring HIPAA compliance. Logistics Integration: Developed scalable and reusable EDI interfaces for logistics. Certified integration and platform expert with experience in API, SFTP, AS2, AS4. Successfully migrated a major trucking and logistics company’s on-prem Atom to MCS cloud, including architecture, implementation, and support. Retail Integration: Integrated systems like NetSuite, SAP, ZOHO, Shopify, and ShipStation into the order life cycle using Dell Boomi, MuleSoft, Sterling Integrator, webMethods, Celigo, and Workato. Expertise in EDI documents including 850, 860, 855, 856, 846, 947, 940, 944. Additional Skills: Dell Boomi & MuleSoft: Certified Architect and Developer with in-depth design and development experience. Open Source Middleware: Implemented Mirth Connect with best practices for healthcare. DevOps: Experienced with Terraform for Azure platform setup. NetSuite: Full implementation of NetSuite ERP and CRM, including data migration and custom report development. Engaged in requirements gathering, process workflow creation, and user training. EDI & HL7: Proficient in EDI X12 claims and remittance advice messages, HL7 V2x and V3 CDA architecture XML messages. Custom Solutions & Training: Developed custom solutions for web and CRM applications. Conducted Business Acceptance Testing and provided extensive training to end users. Some services we offer : 1. Healthcare Data Integration Platform: Develop a platform that connects various healthcare systems ensuring seamless data exchange, focusing on compliance with HIPAA and other regulations. 2. Cloud Migration Services for Logistics: Offer services to migrate logistics companies from on-premise solutions to cloud-based platforms, improving scalability and efficiency. 3. Retail E-Commerce Integration Suite: Create a suite of integrations that connect popular e-commerce platforms like Shopify and SAP with various CRMs and ERPs, enhancing order management. 4. Automated Compliance Checker: Develop a tool that automatically verifies EDI documents against industry standards, reducing manual compliance checks. 5. SAP BTP Accelerator Packages: Build specialized accelerator packages for SAP BTP that cater to specific industries, aiding clients in rapid deployment and integration. 6. Training Workshops and Tutorials: Offer workshops or create tutorial content for professionals looking to upskill in integration tools like Dell Boomi and MuleSoft.

With 17+ years of experience in IT Service Management, Application Support, Production Support, and Customer Operations, I help businesses maintain reliable systems, improve service delivery, and resolve issues efficiently. My background includes supporting EDI and B2B integration environments, incident management, customer onboarding, service operations, and application support for business-critical systems. I have extensive experience leading support teams, managing escalations, maintaining SLA compliance, and creating operational documentation and knowledge bases. Services I offer: • IT Service Management (ITSM) • Incident, Problem & Change Management • Application & Production Support • EDI Support & Monitoring • Trading Partner Onboarding Coordination • Customer Support Operations • SLA Management & Reporting • Documentation & Process Improvement • Knowledge Base Creation • User Training & Support In addition, I provide professional English-Hindi and Hindi-English translation services for business documents, websites, training materials, customer communications, articles, and general content. Key Skills: • ITIL Foundation Certified • Incident & Problem Management • EDI & B2B Integration Support • Customer Service & Escalation Management • Team Leadership • Documentation & Process Improvement • English-Hindi Translation I am committed to delivering reliable, professional, and high-quality outcomes with clear communication, responsiveness, and attention to detail. Whether you need ongoing support, process improvement, documentation, translation services, or assistance managing critical business applications, I am here to help.

I am an innovative and technically skilled professional with broad experience completing complex software development projects and Business integration development for clients in a wide range of industries especially health and medicine, banking and payment, brokers, insurance, stakeholder, dealers, etc. More than 12 years experience on data Integration, ETL, Data warehouse designing, API management, Data architecting, CRM, ERP. More Than 25 years experience on developing, implementing and maintaining applications in different areas. I am happy to bring all my skills to have a high efficiency of data integration across variety of businesses which help you to have more security and well organizing architecting while your data is flowing in businesses. Some of my skills: • Developing integration processes in Dell Boomi to load unstructured data across hundreds of dealership management systems to custom in-house ERP/CRM systems. • Managing the data integration platform (Boomi), all data integration feeds, their availability and overall management of data feeds into disparate business systems. • Streamlined exception management processes, included stakeholders for visibility across any exception edge cases. • Worked with industry partners’ technical teams; NRMA, RACQ, Autopilot and AMS (Australian Motoring Service) to develop business application integrations. • Developing API/Web-service (REST/ SOAP) integration with third party off-the-shelf applications. • Defining clients' integration requirements through analysis, and design • Providing technical direction and assistance to clients regarding their integration needs • Planning, designing, implementing and document integration processes varying in levels of complexity • Developing test plan specifications, test and debug processes according to plan • Providing on-going education and technical assistance to current and prospective partners • Displaying initiative, self-motivation and deliver high quality work while at the same time, meeting all deadlines for both internal and external customers. • Translate business processes and requirements into technical workflow and integration requirements and designs and evaluates new applications to assess implementation approach • Provide architecture-level infrastructure recommendations, configuration, and sizing requirements to support the Dell Boomi product suite • Be a product expert of Dell Boomi applications including the AtomSphere Flow, Integration platform • Recommending best practices for implementing, managing, and governing workflow and Integrations using the Boomi AtomSphere platform • Defining and promote the adoption of best practices of Dell Boomi's products across the internal and external user community • Working closely with Product Management to provide feedback for Product Strategy and development • Practical experience implementing service-oriented architecture design and enabling technologies including messaging, XML, JSON, EDI, web services, and HTTP • Developing custom script in Boomi by JavaScript and Groovy