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Hi! Welcome to my humble profile. I’m Omnia, and I help founders and teams stay organized, move faster, and actually follow through. From managing operations, to coordinating projects, and keeping everything from falling through the cracks. I work across tools like Notion, Asana, Trello, Google Workspace, and Canva, and I've supported GCC and global clients in marketing, operations, and creative teams. What sets me apart? I pick things up fast, I communicate obsessively well, and I treat your business like it matters. Because to me, it does. If you need someone reliable who brings structure without slowing things down, let's talk.

Behind every smooth-running business, there is structure, clarity, and attention to detail. That's what I bring. I'm a Virtual Executive Assistant with nearly a decade of experience in operational and executive support - in international healthcare, finance, and beauty sector. I've managed multi-location clinic teams, reported directly to CEOs, and built the systems that keep daily operations running without constant oversight. I work with private clinic owners and business executives who need a reliable, senior-level right hand - someone who understands the whole picture, not just the task list. What I can take off your plate: - Calendar and email management - Patient and client communication - CRM organisation and database management - Document management and reporting - Workflow coordination and operational support - Travel and event planning What a CEO said about working with me: *“Fanny demonstrated exceptional professional growth, advancing from Receptionist to Operations Manager. Her work directly contributed to revenue growth and business stability during challenging periods. She handled challenges quickly and efficiently, always acting in the company’s best interest. She treated the company as her own and consistently took ownership of outcomes. Highly reliable, proactive, and solution-oriented—someone you can count on in any situation.”— CEO, Harangvölgyi Institute (full recommendation letter in portfolio) 🌍 I work across European and Middle Eastern time zones, offering flexible, responsive support throughout the day. If you need someone discreet, highly organised, and genuinely invested in how your business runs - send me a message.

Hey there! I’m your go-to person for keeping things organized, on track, and stress-free. I love diving into new projects and using my tech skills to make things happen fast. With 15 years of admin and operations experience, I’m here to help you stay focused, productive, and feeling like everything’s under control. Why Team Up With Me? ✅ Admin Mastery – Calendar management, travel planning, email management, document handling, and CRM updates. ✅ Research Specialist – Resourceful and committed to achieving client goals through extensive and reliable research. I provide support for businesses, companies, and students, covering market insights, sourcing candidates, academic studies, and general research needs using trusted online sources and social media. ✅ Customer Service – Professional, approachable, and solution-oriented support for clients, staff, and stakeholders. ✅ Lead Generation & Data Entry – Researching, compiling accurate data, and building lead lists to help businesses grow. ✅ Confidential & Trustworthy – Always professional, ensuring sensitive information is secure and handled with care. ✅ Professional Communication – Clear, polished correspondence that strengthens business relationships. ✅ VA Versatility – From scheduling and email management to project tracking and team coordination. Specialized Skills: ✅ Microsoft Excel: Advanced skills for data analysis, reporting, and spreadsheets. ✅ Microsoft PowerPoint: Expert in designing professional and visually engaging presentations. ✅ Proofreading & Editing: Accurate and polished review of academic and non-academic papers. ✅ Document Formatting: Professional layout for reports, presentations, and manuscripts. ✅ Detail-Oriented & Creative: Ensures accuracy, clarity, and efficiency in every task. Tools I Love Using: Productivity: Microsoft Excel, Word, PowerPoint, Google Workspace Collaboration: Trello, Slack, Zoom, MS Teams, Loom Design & Docs: Canva, Adobe Acrobat Efficiency Boosters: ChatGPT, AI-powered tools If you’re looking for a proactive, reliable, and tech-savvy partner for your Upwork project, let’s chat! Drop me a message, and we’ll make great things happen together.

If you're scaling fast and want someone who can think like an operator but act like a content manager—I’m that hybrid support you didn’t know you needed. I’m 𝐈𝐦𝐫𝐚𝐧—an executive assistant with a strategist’s mind and a marketer’s toolkit. For over 6 years, I’ve supported CEOs, course creators, health brands, and creative founders with everything from 𝐝𝐚𝐲-𝐭𝐨-𝐝𝐚𝐲 𝐚𝐝𝐦𝐢𝐧 𝐭𝐨 𝐜𝐨𝐧𝐭𝐞𝐧𝐭-𝐝𝐫𝐢𝐯𝐞𝐧 𝐛𝐫𝐚𝐧𝐝 𝐠𝐫𝐨𝐰𝐭𝐡. That means while I’m triaging your emails and scheduling investor calls, I’m also polishing up your next pitch deck, coordinating your blog posts, or keeping your social media pipeline alive—without ever needing to be micromanaged. 💡 Whether you're in launch mode, scaling mode, or "just get this off my plate" mode—I bring structure, clarity, and proactive support that flexes to your workflow. ━━━━━━━━━━━━━━━ 🔑 𝑊𝒉𝑎𝑡 𝐼 𝐵𝑟𝑖𝑛𝑔 𝑡𝑜 𝑡𝒉𝑒 𝑇𝑎𝑏𝑙𝑒: ━━━━━━━━━━━━━━━ 🗂 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 & 𝐎𝐩𝐬 • Calendar, inbox & client scheduling (Google Workspace, Calendly, Slack, Notion) • Vendor coordination, expense tracking, basic bookkeeping • Team comms, hiring coordination, task management (ClickUp, Trello, Airtable) 📈 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐏𝐫𝐞𝐬𝐞𝐧𝐜𝐞 & 𝐁𝐫𝐚𝐧𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 • Content publishing workflows (WordPress, Notion, GDocs) • Blog writing, social captions, email drafts, newsletter coordination • Light ghostwriting & editing (native-level English) 🔍 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐒𝐄𝐎 𝐊𝐧𝐨𝐰-𝐇𝐨𝐰 • SEO strategy, blog funnels, backlink outreach (Ahrefs, SurferSEO, GSC) • Website audits & metadata fixes for visibility gains • Brand awareness campaigns, repurposing blog → social 🎨 𝐃𝐞𝐬𝐢𝐠𝐧, 𝐃𝐞𝐜𝐤𝐬 & 𝐃𝐨𝐜𝐬 𝐏𝐨𝐥𝐢𝐬𝐡 • Investor & client-facing decks (Canva, Adobe Suite, PowerPoint) • Brand kits, logo packages, visual storytelling assets • Instructional & technical documentation (course guides, SOPs, client handbooks) ━━━━━━━━━━━━━━━ 🌟 𝑅𝑒𝑐𝑒𝑛𝑡 𝑊𝑖𝑛𝑠: ━━━━━━━━━━━━━━━ ✔ Supported a U.S.-based media platform as 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐚𝐧𝐝 𝐒𝐄𝐎 𝐥𝐞𝐚𝐝—built their blog pipeline from scratch, now driving 50K+ organic impressions/mo ✔ Executive Assistant to founder of an 𝐀𝐮𝐬𝐭𝐫𝐚𝐥𝐢𝐚𝐧 𝐰𝐞𝐥𝐥𝐧𝐞𝐬𝐬 𝐛𝐫𝐚𝐧𝐝—owned CRM, team delegation, outreach emails, and SOP documentation for 6+ years ✔ Created 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐠𝐮𝐢𝐝𝐞𝐬 and internal comms systems for a global trading academy, helping simplify high-level finance content for online learners ✔ Designed & published an 𝐮𝐫𝐛𝐚𝐧 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐩𝐨𝐬𝐚𝐥 presented to the Government officials—liaising across legal, finance, and marketing teams ✔ Built the 𝐯𝐢𝐬𝐮𝐚𝐥 𝐛𝐫𝐚𝐧𝐝 (logo, packaging, social) for a growing food startup, Golden’s Parfait, amongst many others ━━━━━━━━━━━━━━━ 🧠 𝑊𝒉𝑦 𝑀𝑒? ━━━━━━━━━━━━━━━ • Native-level English, with clear, concise, and adaptable tone • Trustworthy with confidential tasks and high-level stakeholder comms • Fast learner, self-managing, and quietly effective under pressure • Equally skilled in Gantt charts 𝑎𝑛𝑑 Instagram captions—because scaling ops today means knowing how to work across the back-end 𝑎𝑛𝑑 the brand ━━━━━━━━━━━━━━━ 💬 𝐿𝑒𝑡'𝑠 𝑇𝑎𝑙𝑘 𝐼𝑓 𝑌𝑜𝑢'𝑟𝑒... ━━━━━━━━━━━━━━━ … a founder or executive looking for a 𝐬𝐦𝐚𝐫𝐭, 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞𝐟𝐮𝐥 𝐫𝐢𝐠𝐡𝐭-𝐡𝐚𝐧𝐝 who understands both business and branding … tired of repeating yourself or explaining tasks twice … ready to 𝑠𝑡𝑜𝑝 𝑗𝑢𝑔𝑔𝑙𝑖𝑛𝑔, and start delegating Sound like your kind of support? Let’s connect. I’m flexible with time zones, fluent in async, and proactive by design.

Hello! I'm Aya, a dedicated professional with a Bachelor's degree in Accounting and over three years of valuable experience as a CEO's Assistant. Throughout my career, I have honed my organizational and multitasking skills, ensuring the smooth operation of executive-level responsibilities. My expertise includes financial management, project coordination, and effective communication. As a detail-oriented individual, I thrive in dynamic work environments and excel in managing diverse tasks with precision. My proactive approach, coupled with a strong sense of confidentiality and discretion, has allowed me to contribute significantly to the success of the teams I've been a part of. I am now eager to bring my skills to Upwork, offering my services to clients seeking a professional with a solid background in Virtual Assistant and executive support. Let's collaborate to achieve your business goals with efficiency and excellence!

Executive Assistant & Operations Manager with 6,800+ hours and $80K+ earned on Upwork — the trusted right hand for founders, CEOs, and e-commerce brands who need someone to take real ownership of operations, not just check boxes. For 10+ years I've been the operational backbone for executives across e-commerce, SaaS, FMCG, IT, and hospitality — including senior roles inside Noon (MENA's largest e-commerce platform) and Souq (acquired by Amazon). On Upwork, I've supported CEOs, CTOs, CFOs, and founders with everything from Stripe and subscription oversight to Amazon listings, Notion workspaces, hiring pipelines, and day-to-day executive support, so leaders can stop drowning in admin and get back to building. CLIENT OUTCOMES FROM MY UPWORK HISTORY ✓ Ran a $36,000+ Executive Assistant engagement across 2,279 hours — set up and managed the client's Stripe account, handled subscription oversight, and ran financial operations end-to-end ✓ Built and operated a Notion-based communications and operations function for an e-commerce and real estate entrepreneur — 1,636 hours, single retainer ✓ Improved an Amazon, Shopify, and eBay seller's sales by 30% as their executive assistant, managing listings, competitor analysis, and price intelligence ✓ Delivered 699 hours of US-hours customer support for a high-volume operation — full Zendesk and FrontApp coverage ✓ Recruited 400+ candidates across IT, e-commerce, FMCG, Oil & Gas, Healthcare, and Hospitality ✓ Maintained a 100% Job Success Score across 47 completed contracts HOW I SUPPORT FOUNDERS AND EXECUTIVES Executive Support — Inbox triage, calendar management, scheduling, meeting prep and notes, follow-ups, travel coordination, expense tracking, and the dozens of small things that quietly drain a leader's week. Operations Management — SOP creation, workflow design, vendor and supplier coordination, KPI tracking, weekly operating cadence, and clean handoffs between departments. Project coordination — Sprint planning, deliverable tracking, stakeholder reporting, Agile cadence, and keeping cross-functional teams accountable to dates. E-commerce Operations — Amazon listings and Helium10/Jungle Scout research, Shopify and eBay store ops, competitor analysis, price intelligence, supplier research, and customer service. Financial operations support — Stripe setup and subscription management, billing and reconciliation, QuickBooks bookkeeping support, invoicing. Technical recruiting — Sourcing, screening, scheduling, interview coordination, onboarding documentation. Customer support — Zendesk, FrontApp, multi-channel coverage, ticket SLAs, escalation handling. MY DAILY TOOL STACK Notion • ClickUp • Asana • Monday • Trello • HubSpot • Bitrix24 • Zoho CRM • Helium10 • Jungle Scout • Stripe • QuickBooks • Mailchimp • Zendesk • FrontApp • Slack • Microsoft Teams • Google Workspace • WordPress If you're a founder, CEO, or e-commerce operator looking for a senior operator who takes real ownership of the work, send me a message and tell me what's currently eating your week.