Hire the Best Microsoft Active Directory Specialists
in Bangladesh

•Serve as Technical Lead, managing team members and responsible for handling Partner Premier cases, KPI performance, and escalations. •Provide consultation and resolution for escalated technical issues, ensuring efficient and effective problem-solving. •Mentor and train team members on the latest Microsoft 365 updates and features to ensure up-to-date knowledge and skills. •Oversee team performance by monitoring Key Performance Indicators (KPIs) and driving operational excellence. •Collaborate with developers to escalate and address complex technical challenges. •Act as Subject Matter Expert (SME) for Exchange Online, Security & Compliance, Azure AD, AAD Connect, and other Microsoft services. •Serve as the primary escalation point for complex incidents, ensuring rapid and effective resolution. •Oversee critical escalations and provide guidance to engineers, fostering continuous learning and fast resolution of long-standing cases. •Ensure premier support for Microsoft Exchange Online, Exchange Server, Azure AD, AAD Connect, and related technologies. Maintain the highest standards of service delivery. •Take ownership of high-priority cases, providing timely, high-quality resolutions to exceed customer expectations. •Drive collaboration among technical advisors, escalation engineers, and product teams to ensure a unified, effective problem-solving approach. •Represent Microsoft professionally when engaging with Cloud and Exchange Online customers. Ensure clear communication and maintain high levels of customer satisfaction.

I'm a IT professional experienced in Infrastructure, Cybersecurity, Active Directory, Service Desk, Azure, O365, Troubleshooting and support services. Whether you're trying to solve issues or not idea what will do, I can help. • Knows ITILv4, CC, ComTIA+Security, Cisco, Mikrotik, Networking, Security Principle, Azure Administration, MS suite, Box Drive, Google Cloud, AD. • Solarwinds, SCCM, Service Desk support 24/7, Analytical skills, Risk Management, and Experts in system troubleshooting. • Regular communication is vital to me, so let's keep in touch.

𝗩𝗲𝘁𝗲𝗿𝗮𝗻 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗔𝘇𝘂𝗿𝗲, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱, 𝗮𝗻𝗱 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝟭𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲, 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗲𝗰𝘁𝗼𝗿, 𝗕𝗮𝗻𝗸𝗶𝗻𝗴, 𝗘𝗻𝗲𝗿𝗴𝘆, 𝗡𝗚𝗢𝘀, 𝗥𝗲𝘁𝗮𝗶𝗹, 𝗧𝗲𝗹𝗲𝗰𝗼𝗺, 𝗠𝗦𝗣𝘀, 𝗮𝗻𝗱 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻. 🔹Upwork 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱, 𝟭𝟬𝟬% Job Success Rate, 2000+ Hours, 𝟮𝟬+ Projects Completed 🔹Full-time freelancer, 𝗠𝗖T, and 𝗔𝘇𝘂𝗿𝗲 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 🔹Saving deployment time and man-hours and focusing on quality of delivery 🏆 𝗖𝗼𝗿𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀: ☑️ 𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻: Managing and maintaining critical IT infrastructure to ensure optimal performance and reliability. ☑️ 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗜𝗧 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀: Providing comprehensive IT support and management to keep systems running smoothly. ☑️ 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Implementing advanced security measures to protect against threats and vulnerabilities. ☑️ 𝗖𝗹𝗼𝘂𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Leveraging cloud technologies to enhance scalability, flexibility, and efficiency. ☑️ 𝗘𝗻𝗱-𝗨𝘀𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Delivering exceptional support to users, ensuring seamless operation and satisfaction. 🏆 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: ☑️ 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗦𝗲𝗿𝘃𝗲𝗿 (𝟮𝟬𝟬𝟯-𝟮𝟬𝟮𝟮): Extensive experience managing and configuring Windows Server environments. ☑️ 𝗔𝘇𝘂𝗿𝗲 & 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱: Proficient in deploying and managing cloud services, including Azure and Microsoft 365. ☑️ 𝗕𝗮𝗰𝗸𝘂𝗽 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Skilled in using Veeam Backup, Carbonite Backup, and Acronis Backup to ensure data integrity and availability. ☑️ 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Expertise in DNS, DHCP, File Server, Print Server, Remote Desktop Services, and WSUS. ☑️ 𝗩𝗶𝗿𝘁𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Proficient in VMware and Hyper-V, ensuring efficient resource utilization and management. ☑️ 𝗧𝗶𝗰𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: Experienced in managing IT support through various ticketing systems Datto RMM, Autotask PSA, ITGlue, NinjaOne, ensuring timely and effective resolution of issues. 🏆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ☑️ Successfully executed numerous projects involving data center migrations, network design, and system upgrades. ☑️ Implemented comprehensive cybersecurity frameworks to safeguard client assets and data. ☑️ Delivered scalable cloud solutions that enhanced business operations and reduced costs. ☑️ Provided ongoing support and maintenance for complex IT environments, ensuring high availability and performance. 🏆 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? ☑️ 𝗣𝗿𝗼𝘃𝗲𝗻 𝗧𝗿𝗮𝗰𝗸 𝗥𝗲𝗰𝗼𝗿𝗱: Over 8 years of delivering successful IT solutions and services. ☑️ 𝗖𝗹𝗶𝗲𝗻𝘁-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: Dedicated to understanding and fulfilling each client's unique needs. ☑️ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Extensive knowledge and experience across various IT domains. ☑️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗩𝗶𝘀𝗶𝗼𝗻: Ability to design and implement solutions that drive business growth and efficiency. “𝗟𝗲𝘁'𝘀 𝘄𝗼𝗿𝗸 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿 𝘁𝗼 𝘁𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗜𝗧 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹. 𝗪𝗵𝗲𝘁𝗵𝗲𝗿 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗲𝘅𝗽𝗲𝗿𝘁 𝗮𝗱𝘃𝗶𝗰𝗲, 𝗰𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, 𝗼𝗿 𝗼𝗻𝗴𝗼𝗶𝗻𝗴 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗜 𝗮𝗺 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗵𝗲𝗹𝗽. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗺𝗲 𝘁𝗼𝗱𝗮𝘆 𝘁𝗼 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗻𝗲𝗲𝗱𝘀 𝗮𝗻𝗱 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗲 𝘁𝗼 𝘆𝗼𝘂𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀.”

I’m a Microsoft 365 Systems Engineer with over 6 years of hands-on experience managing and securing enterprise M365 environments. I specialize in Exchange Online, Intune, SharePoint, Teams, Defender, Purview, and endpoint security across hybrid and cloud-first organizations. I’ve helped clients migrate from on-prem Exchange to M365, implement compliance policies, automate processes using PowerShell, and configure secure device management with Microsoft Endpoint Manager (Intune). I've also supported Copilot for Microsoft 365 readiness and worked across the Microsoft security stack including DLP, Defender for Office 365, and Azure AD Conditional Access. Whether you're looking for a tenant-to-tenant migration, hybrid Exchange setup, Intune policy enforcement, or PowerShell automation — I can help you streamline your M365 environment and boost end-user productivity securely. ✅ Microsoft 365 Administration ✅ Exchange Online (Hybrid & Cloud) ✅ Microsoft Intune & Endpoint Manager ✅ PowerShell Automation ✅ Teams, SharePoint, OneDrive ✅ Defender, Purview, DLP, Compliance