Hire the Best Negotiation Specialists
in Nicaragua

Hi! I’m Victoria Mendieta, a dedicated Client Success and Account Manager with over 10 years of experience supporting businesses through a combination of operational organization, client relationship management, and analytical thinking. I specialize in client onboarding, managing client relationships, organizing workflows, and supporting business operations with efficiency and care, while maintaining strong client-facing responsibilities. My operational background includes inbox and calendar management, onboarding coordination, CRM maintenance and data hygiene, and dashboard building and reporting using tools such as Notion, Trello, and Slack. I also track KPIs and operational metrics, document SOPs, improve workflows, coordinate cross functional tasks, and manage follow ups to ensure deadlines and priorities stay on track. I’m very tech savvy and genuinely love working with technology. I’m comfortable learning new platforms quickly and helping clients navigate systems with clarity and patience. My experience includes light technical and platform related tasks such as WordPress and Shopify updates, content edits, product uploads, backend support, and general troubleshooting. I frequently assist with data organization, spreadsheet cleanup, reporting, and quality checks to ensure operational accuracy and reliable information for decision making. Because of my background in economics and operations, I bring a strong analytical perspective to my work, allowing me to identify inefficiencies, streamline processes, and support informed business decisions. Whether you need help streamlining daily operations, improving onboarding flows, supporting clients, or organizing internal systems, I’m here to help.

As a Diplomat of Nicaragua to the UN in Geneva, Vienna, and New York, I promoted political, cultural, trade, and cooperation relations between Nicaragua and over 16 international organizations and 2 governments (Switzerland and Austria). Additionally, I played a key role in investment promotion, fostering opportunities for foreign investment and strengthening economic partnerships to support sustainable development and enhance Nicaragua's global presence. Throughout my career in the Ministry of Foreign Affairs, I held various key positions, leading teams with political and diplomatic strategies grounded in national and international law. Notably, I participated in the 2019 human rights UPR preparation and the WTO's 2021 Trade Policy Review, as well as in four World Health Assemblies, where I negotiated the COVAX mechanism during the COVID-19 pandemic. In 2022, I represented Nicaragua at the Third Committee, engaging with human rights issues, and the Fourth Committee on decolonization and Security Council matters. My active participation in negotiations provided a deep understanding of the UN system and its bodies, including ECOSOC and CEDAW. I chaired the 8th Meeting of States Parties to the Cluster Weapons Convention and led the Latin American and Caribbean Group on human rights issues. In addition to my diplomatic experience, I served as a Senior Launch Customer Specialist at Ergeon. I managed customer relationships during product launches and developed sales strategies to effectively address client needs, driving successful outcomes and contributing to revenue growth. My role also involved the management of pipelines, ensuring smooth operations and the timely delivery of services, which enhanced overall customer satisfaction and streamlined the launch processes. Regarding my experience in public relations and strategic communication, I have developed a strong ability to craft compelling narratives and build robust relationships with diverse stakeholders. I have successfully utilized media engagement and communication strategies to raise awareness, foster positive relationships, and advance the goals of the organizations I represent. My expertise in communication has been instrumental in navigating complex diplomatic and business environments, ensuring clear and effective messaging in negotiations, and strengthening international cooperation. With extensive experience in political negotiations and media representation, I aim to share my knowledge and skills to achieve the goals of any company or project. My strong interpersonal and diplomatic skills and a robust network have allowed me to connect effectively with decision-makers across governments, international organizations, the private sector, and NGOs worldwide.

With over six years of experience supporting founders, executives, and fast-growing teams, I specialize in operations management, executive support, and administrative coordination for tech and service-based companies. I help businesses stay organized, streamline workflows, and ensure that daily operations,from scheduling and client communication to documentation and logistics,run efficiently. My work focuses on keeping operations running smoothly behind the scenes so founders and leaders can focus on strategic priorities. I am highly detail-oriented, proactive, and experienced in managing complex scheduling, coordinating stakeholders, handling sensitive communications, and supporting operational processes in fast-paced environments. Throughout my career, I have supported teams with operations coordination, billing and insurance communication, documentation management, meeting and calendar management, and cross-functional collaboration, ensuring projects move forward without delays. Clients value my reliability, organization, and problem-solving skills, and my Upwork track record reflects my commitment to delivering consistent, high-quality support.

Personal Injury Paralegal and Case Manager with experience supporting both personal injury and immigration law firms. In personal injury, I handle cases from intake through settlement, including medical records and billing requests, demand package preparation, client communication, and treatment follow-ups. I am also familiar with lien tracking, case organization, and ensuring files are complete and ready for negotiation and disbursement. In immigration, I have worked on case documentation, client communication, and detailed declarations, which strengthened my attention to detail and ability to work with sensitive information. I focus on accuracy, organization, and proactive case management. I identify missing information early, follow up consistently, and help keep cases moving without delays. I am comfortable managing multiple cases, working independently, and communicating clearly with clients, providers, and legal teams. If you need reliable legal support with strong attention to detail and consistent follow-through, I can help.

With a diverse background spanning sales, customer service, personal injury law, medical providers, and case management, I bring a wealth of experience and expertise to every endeavor. My journey in sales and customer service has honed my communication and negotiation skills, while my immersion in personal injury law has equipped me with a deep understanding of legal intricacies. Working closely with medical providers, I've developed a keen eye for detail and a commitment to ensuring optimal patient care. Through effective case management, I strive to streamline processes and deliver results that exceed expectations. With a passion for excellence and a dedication to serving others, I am poised to make meaningful contributions wherever my career path leads.

I'm an energetic, ambitious person from Managua, Nicaragua who has developed a mature and responsible approach to any task that I undertake, or situation that I'm presented with. I am excellent in working with others to achieve a certain objective on time and efficiency. Experienced and effective Medical biller, admin assistant and recruiter adept in all aspects of recruitment support, strategies, and solutions. Bringing 6+years of IT, Healthcare and Executive recruiting.