When critical networks fail, businesses lose productivity, revenue, and customer trust. I help organizations design, secure, and optimize enterprise network infrastructure that remains reliable and scalable.
With 10+ years of experience, I’ve worked with ISPs, enterprises, and growing companies on complex network environments involving Cisco, Fortinet, Palo Alto, and datacenter technologies. Experience supporting large-scale enterprise and ISP networks across finance, telecom, and managed services environments.
I specialize in:
✔ Enterprise & ISP network troubleshooting
✔ Cisco routing & switching
✔ Fortinet and Palo Alto firewalls
✔ VPN deployment and troubleshooting
✔ BGP, OSPF, MPLS, VXLAN, VLANs
✔ Datacenter and core network infrastructure
✔ Network security hardening
✔ Remote support and incident resolution
Technologies & Platforms:
Cisco Nexus 3K/9K, Catalyst 9300/9500, ASR9K, ISR
FortiGate, Palo Alto, Cisco ASA/Firepower
MPLS L3VPN, L2VPN, QinQ
Cisco ISE, TACACS+, FreeRADIUS
WAN, LAN, WLAN, QoS, ACLs, VRF
Site-to-Site VPN & SSL VPN
What clients can expect:
✅ Fast troubleshooting and problem resolution
✅ Clear communication and documentation
✅ Reliable and secure network designs
✅ Professional support for production environments
✅ Experience with critical enterprise infrastructures
Certifications:
🎓 Cisco CCNP Enterprise
🎓 Fortinet NSE 7
If you need help with network deployment, firewall configuration, VPN issues, routing problems, or infrastructure optimization, feel free to contact me.
Cisco Router
Network Administration
Network Design
Network Security
Virtual LAN
VPN
Juniper
Firewall
Wireless Network Implementation
Cisco ISE
Routing
Palo Alto Firewalls
Cisco ASA
FortiGate Firewall
Fortinet
Computer Network
Multiprotocol BGP
OSPF
UniFi
Cisco WLC
Ydriss B.
Chelles, France
$5/hr
5.0
2 jobs
Hello! I am a reliable and professional Customer Service Specialist with strong communication and problem-solving skills.
I help businesses provide excellent support to their customers through email, live chat, and online platforms. My goal is always to make customers happy, solve problems quickly, and create a positive experience for every client.
I have experience assisting customers with order tracking, product information, refunds, and general inquiries for e-commerce stores.
I am friendly, patient, and detail-oriented. I always respond to customers politely and professionally while making sure their issues are resolved efficiently.
If you are looking for a dedicated Customer Support Representative who can handle your customers with care and professionalism, I would be happy to work with you.
Let’s work together to improve your customer satisfaction and grow your business!
Data Entry
Microsoft Office
Freshdesk
Zendesk
Zendesk API
Order Tracking
Order Processing
Customer Satisfaction
Technical Support
Email Support
Customer Support
Raul P.
Chambray-les-Tours, France
$125/hr
5.0
408 jobs
Hello,
I help businesses diagnose, plan, fix, optimize, secure, and modernize complex web systems, especially where performance, security, reliability, and maintainability matter.
I am a 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 𝗣𝗹𝘂𝘀 technical consultant and software engineer with 20+ years of experience across SaaS platforms, WordPress/WooCommerce, APIs, AI integrations, backend systems, infrastructure, performance optimization, and security.
Clients hire me for senior technical judgment: finding the real problem, separating symptoms from root causes, choosing the right architecture, and making complex systems faster, safer, more reliable, and easier to maintain.
I am strongest with complex, unclear, or business-critical problems, especially when previous attempts have not solved the root cause.
𝗖𝗢𝗥𝗘 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘
• Technical consulting, architecture, planning, and root-cause diagnosis
• SaaS platforms, APIs, backend services, dashboards, portals, and internal tools
• WordPress/WooCommerce performance, security, malware removal, and custom development
• High-traffic website optimization, caching, CDN, database tuning, and server tuning
• AI integrations, agents, automation workflows, vector/search systems, and AI-assisted analysis
• Linux servers, hosting, Cloudflare, WAF configuration, benchmarking, and DevOps
• Technical rescue work, debugging, refactoring, technical debt reduction, and maintainability
𝗪𝗢𝗥𝗗𝗣𝗥𝗘𝗦𝗦, 𝗣𝗘𝗥𝗙𝗢𝗥𝗠𝗔𝗡𝗖𝗘 & 𝗦𝗘𝗖𝗨𝗥𝗜𝗧𝗬
I have deep WordPress and WooCommerce experience, especially with problems beyond basic theme or plugin work: speed optimization, Core Web Vitals, caching, CDN setup, database performance, high-traffic architecture, malware removal, security hardening, Cloudflare/WAF configuration, custom plugins, and complex debugging across plugin/theme/server/hosting layers.
I am also the author of the open-source Fast Velocity Minify WordPress plugin, used by 40k+ sites.
𝗦𝗔𝗔𝗦, 𝗔𝗣𝗜𝗦, 𝗕𝗔𝗖𝗞𝗘𝗡𝗗 𝗦𝗬𝗦𝗧𝗘𝗠𝗦 & 𝗔𝗜
For custom systems, I focus on practical, maintainable software: SaaS platforms, APIs, backend services, search, automation, AI interfaces, and data-heavy applications.
I design, build, and modernize these systems with Go, Rust, API services, Elasticsearch, vector search, agents, automation workflows, AI-assisted analysis tools, and performance-sensitive backend infrastructure, including academic and research platforms.
I use AI extensively for research, prototyping, code analysis, documentation, and implementation support. The value is not the AI itself; it is knowing what to trust, what to reject, how to verify results, and how to integrate systems safely and maintainably.
𝗛𝗢𝗪 𝗜 𝗪𝗢𝗥𝗞
I work independently and do not require micromanagement, provided the goals, access, and requirements are clear.
I work primarily through written, asynchronous communication using Upwork messages, Slack, GitHub, issue trackers, or project management tools. I generally do not use calls or video meetings for routine work. If your project requires frequent live meetings, I may not be the best fit.
If you value clear written communication, independent execution, and senior technical judgment, we will likely work well together.
Have a nice day!
Google Cloud Platform
Amazon Web Services
NGINX
WooCommerce
Performance Optimization
API Development
PHP
Page Speed Optimization
WordPress
Linux System Administration
MySQL
Marcelo S.
Villeurbanne, France
$45/hr
5.0
1 jobs
AWS Cloud:
➢ AWS Certified Advanced Networking - Specialty
➢ AWS Certified Solutions Architect – Associate
➢ AWS Certified Cloud Practitioner
➢ AWS Tutor/Instructor: Basics to Network Advanced and Solution Architect
➢ IQ Expert for AWS
➢ CWNA - Certified Wireless Network Administrator
➢WIFI & Cyber: WiFi Expert with projects involving 802.11b/a/g/n/ac/ax 2.4 GHz and 5GHz for fast mobily/romming, with Cyber requirements as 802.1x Radius Authentication, 802.11r Fast
Handover, WPA2/3 Personal (SAE with 802.11w) and WPA2/3 Enterprise autenthication methods.
Radar detection/avoidance projects, control access using LDAPs authentication. Radios using
autonomous mode
➢ Network Design and Architect working with high availability and critical mission networks, architect and configuring switches, firewalls, routers and servers with OSPF, VLAN, static routes, ACL, RIP for L2 and L3 networks.
➢ Troubleshooting critical projects to propose solutions according to project requirements and
deliverables on radio matters.
➢ Development of a Wi-Fi solution over 2.4/5GHz, centralized controller and autonomous radios (Cisco and others). Commissioning and final deployment.
➢ Acceptance of networks involving optical fiber, data transmission using Ethernet, SDH, ADSL and
VDSL technology.
➢ Technical documentation - Documents and Technical Drawings.
➢ Provide training, web/on site presentations.
Network Engineering
Network Design
Cloud Computing
Amazon Web Services
Computer Network
Computing & Networking
Fiber Optics
WiFi
Routing
Cloud Architecture
Network Architecture
Amazon S3
Amazon EC2
Cloud Security Framework
Cloud Services
n8n
Templates
Template Design
Automation
Automated Workflow
Naouali S.
Argenteuil, France
$40/hr
5.0
1 jobs
DevOps Engineer / JAVA Developer
NAOUALI Seif Edin is a passionate computer engineer. I started my career at Edifixio five years ago, within the Integration and Middleware department, focusing on Salesforce CRM in an Amazon Web Services (AWS) environment. Through my participation in various projects, I have acquired a solid understanding of best practices in JAVA development as well as AWS services.
Additionally, I played an active role in related service monitoring and tasks improvement, including ELK stack implementation, AWS service cost optimization, and performance improvement.
Currently, I oversee project monitoring through Opendistro, which has greatly improved our ability to track the status of our projects. Currently, I am also the technical lead (TechLead) of the SMCP and SECURITAS projects.
In this role, I work on improving customer flow management procedures.
Java
Python
Apache Tomcat
AWS Fargate
AWS CloudFormation
AWS CloudFront
Amazon EC2
Amazon API Gateway
Amazon ECS
CI/CD
Bash Programming
Kassi E.
Montpellier, France
$65/hr
4.8
10 jobs
Currently team lead on several blockchain project, i'm always on the look for new innovative Web3 solution.
TypeScript
Blockchain Architecture
Blockchain Development
Rust
web3.js
Solidity
Ethereum
Node.js
DevOps
Linux System Administration
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