Executive Assistant | Executive Operations | AI Support
Busy executives don't need another person waiting for instructions. They need an Executive Assistant who can take ownership of the details, protect priorities, close loops, and keep work moving without creating more management overhead.
I support founders, executives, consultants, and growing businesses with executive administration, operations coordination, client communication, and AI-enabled workflow support.
My role is to bring order to the moving parts behind the scenes so you have more time for decisions, clients and growth.
EXECUTIVE SUPPORT
• Calendar and schedule management
• Inbox organisation and email coordination
• Meeting scheduling, preparation and follow-up
• Action-item and deadline tracking
• Research and information preparation
• Travel and logistical research
• Document and file organisation
• Executive administrative support
OPERATIONS & PROJECTS
• Task and project coordination
• Workflow tracking and follow-through
• SOP and process documentation
• Asana, Trello and Notion support
• Recurring task management
• Operational reporting and organisation
• Process improvement and administrative coordination
CLIENT & CUSTOMER SUPPORT
• Professional email and chat communication
• Client onboarding support
• Enquiry handling and follow-up
• Issue tracking and escalation
• Customer records and documentation
AI & WORKFLOW IMPROVEMENT
I use AI where it genuinely improves the work, rather than adding technology for its own sake.
I can support AI-assisted research, drafting, summarisation, information organisation, prompt-based workflows and repetitive administrative processes using tools such as ChatGPT, Notion AI and Zapier.
Human review and judgement remain central to the process.
TECHNICAL ADVANTAGE
My background in IT gives me additional confidence when working with Microsoft 365, digital platforms, remote-support tools and everyday technical issues.
This allows me to support executive work while also understanding the technology behind the workflow.
HOW I WORK
Prioritise before acting. I distinguish urgent work from important work and keep competing priorities visible.
Close loops. I track outstanding actions, follow up, and ensure important work is completed.
Use judgement. I handle routine matters independently within agreed guidelines and escalate decisions that require executive input or approval.
Communicate early. I flag issues before they become avoidable problems rather than waiting until something becomes urgent.
Protect trust. I treat business information, client communication and executive details with discretion and care.
Improve the system. When I notice repetitive work, unclear processes or recurring bottlenecks, I look for practical ways to document, simplify or streamline them.
My goal is simple:
You should spend less time remembering, chasing, and coordinating, and more time making decisions and moving the business forward.
If you need an Executive Assistant who can manage the details while understanding the bigger operational picture, I'd be glad to support you.
Calendar Management
Scheduling
Administrative Support
Virtual Assistance
Executive Support
Process Documentation
CRM Automation
Generative AI
Automated Workflow
Google Workspace
Customer Support
Travel Planning
Microsoft 365 Copilot
Project Management
Email Management
Technical Support
Task Coordination
Technical Project Management
Racheal K.
Nairobi, Kenya
$9/hr
5.0
2 jobs
Executive Assistant for Founders, CEOs & Busy Professionals | Virtual Assistant | Administrative Support | Operations Support
Need an Executive Assistant or Virtual Assistant who can take over your calendar management, inbox management, email management, scheduling, and administrative support so you can focus on growing your business? You just found the right person.
If your inbox is overwhelming, your schedule is chaotic, or your operations need structure, I step in as your Executive Assistant / Virtual Assistant to bring order, efficiency, and reliable executive support.
Founders, CEOs, entrepreneurs, and busy professionals hire me as their Executive Assistant to manage their calendar, inbox, operations, and day-to-day administrative tasks so nothing falls through the cracks.
MY CORE EXECUTIVE ASSISTANT & ADMINISTRATIVE SUPPORT SERVICES
Calendar Management & Scheduling Support:
Efficient calendar management and scheduling to protect your time and eliminate scheduling conflicts.
➜ Google Calendar Management
➜ Outlook Calendar Management
➜ Appointment Scheduling
➜ Meeting Coordination
➜ Calendar Organization
➜ Time Blocking & Schedule Optimization
➜ Event Scheduling
➜ Reminder Systems & Follow-ups
Inbox Management & Email Management:
Professional inbox management and email management so your communication stays organized and efficient.
➜ Inbox Organization
➜ Email Sorting & Prioritization
➜ Email Responses & Drafting Replies
➜ Email Cleanup & Inbox Zero Systems
➜ Email Filtering & Folder Organization
➜ Client Communication Management
➜ Follow-ups & Response Tracking
Operations Support & Project Coordination:
Structured operations support and project coordination to help founders and teams stay organized.
➜ Project Coordination
➜ Task Management
➜ Workflow Organization
➜ Process Documentation
➜ Operations Support
➜ Team Coordination
➜ Internal Communication Support
➜ CRM Updates & Data Management
Travel Planning & Executive Logistics:
End-to-end travel planning and logistics management for busy executives.
➜ Travel Planning
➜ Flight & Hotel Booking
➜ Travel Itinerary Creation
➜ Meeting & Event Logistics
➜ Trip Coordination & Travel Research
Research, Data & Business Support:
Accurate research and administrative business support for founders and teams.
➜ Online Research
➜ Data Entry
➜ Data Organization
➜ Market Research
➜ Spreadsheet Management
➜ Report Preparation
TOOLS AND PLATFORMS I WORK WITH
•Google Workspace •Microsoft Office Suite •Notion •Slack •Trello •ClickUp •Canva•Dropbox•ChatGPT•Asana •Zoom •Calendly •Notion •Airtable • Hubspot • Salesforce
• Zendesk • Zapier
I'm quick with picking up new applications and always open to learning.
RESULTS I HAVE ACHIEVED
✓Saved 10–15+ hours every week on administrative work
✓ Maintained organized calendars and inboxes.
✓ Reduced email backlog and improved response times by 20%
✓ Improved workflow organization and deadline adherence
✓ Maintained accurate CRM systems and operational records
✓Supported remote teams with structured communication and coordination
I am available for both short term project support and long term contractor support roles.
If you are looking for a detail- oriented virtual assistant, administrative assistant, or remote executive assistant for calendar management, email management, data entry, project coordination and keep your business running smoothly behind the scenes while you stay focused on growth, leadership, and high-value decisions, I'd love to support you.
Click “Invite to Job” or send me a quick message, and let’s discuss how I can simplify your operations and free up your time.
-Racheal.
Virtual Assistance
Executive Support
Administrative Support
Calendar Management
Customer Support
Light Project Management
Appointment Scheduling
Communications
Travel Planning
Data Entry
Email Management
Notion
Business Operations
Google Workspace
Trello
ChatGPT
Office Administration
Google Docs
Microsoft 365 Copilot
Email Communication
Selvin N.
Nairobi, Kenya
$15/hr
4.8
6 jobs
Are you a healthcare provider or agency looking to keep your schedules organized, reduce missed appointments, and ensure smooth daily operations without the cost of a full-time hire?
I’m a Medical Scheduler and Care Coordination Specialist with hands-on experience supporting healthcare teams in fast-paced environments.
🔹 I manage patient appointments, confirmations, and rescheduling
🔹 I handle last-minute changes and urgent scheduling needs
🔹 I coordinate communication between patients and healthcare providers
🔹 I ensure schedules are accurate, optimized, and conflict-free
With 4+ years of experience in healthcare scheduling and operations, I understand how critical timing, accuracy, and communication are to patient care. I bring structure, reliability, and calm problem-solving to every schedule I manage.
Whether you need support with high-volume scheduling, shift coordination, or daily workflow organization, I can step in and keep your operations running smoothly.
Let’s work together to make your scheduling seamless and stress-free.
Overview
With a clinical background and over 3 years of experience in healthcare coordination, I specialize in managing complex schedules, handling real-time changes, and ensuring continuity of care through efficient communication.
I have worked in healthcare and operations environments where accuracy, responsiveness, and organization are essential. I am experienced in handling high-volume requests, resolving scheduling conflicts, and maintaining structured workflows that support both patients and providers.
I am adaptable to new systems and familiar with tools such as Microsoft Excel, Microsoft Teams, and Zoom, with working knowledge of healthcare scheduling platforms like Athenahealth, QGenda, and UKG Dimensions.
Skills
Medical Scheduling & Appointment Management
Care Coordination & Patient Communication
Calendar & Workflow Management
Real-Time Problem Solving
Data Entry & Record Management
Tools & Systems:
Microsoft Excel | Microsoft Teams | Zoom | Healthcare Scheduling Systems
Scheduling
Epic Systems Medical Software
Appointment Setting
Appointment Scheduling
Calendar Management
Records Management
Healthcare Management
Martin O.
Nairobi, Kenya
$150/hr
4.6
4 jobs
🚀 Helping Businesses Secure & Optimize Microsoft 365 and Cloud Environments 🚀 | Office 365 Security, SharePoint, Teams & Automation Expert
Welcome to the future of seamless collaboration and enhanced productivity! As your dedicated Office 365 specialist, with 15+ years’ experience, I am here to optimize your business operations and empower your teams. With a strong track record in workflow optimization and digital transformation, I leverage the full potential of Office 365 to drive efficiency, innovation, and success.
Why Work With Me?
✅ Deep Expertise – With extensive hands-on experience in Office 365, I design and implement tailored solutions that align with your business objectives.
✅ Customized Solutions – No one-size-fits-all approach here! I collaborate closely with you to customize Office 365 to fit your unique requirements.
✅ Collaboration Champion – From SharePoint to Teams, I specialize in breaking down silos, fostering collaboration, and streamlining communication across departments.
✅ Robust Security – Data security is a top priority. I implement industry-leading security measures to protect your sensitive information and ensure compliance.
✅ Ongoing Support – My support doesn’t stop at implementation. I provide continuous training and assistance to maximize your Office 365 investment.
Services Offered
🔹 Office 365 Deployment & Migration
🔹 SharePoint Online Configuration & Customization
🔹 Microsoft Teams Setup & Integration
🔹 OneDrive for Business Optimization
🔹 Exchange Online Administration
🔹 Office 365 Security & Compliance Management
🔹 Custom Power Automate & Power Apps Development
Let’s Connect!
Ready to unlock the full potential of Office 365 and transform the way you work? Let’s collaborate and make your vision a reality. Contact me today to schedule a consultation!
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