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4.9/5
based on 136 client reviews
  • $50 hourly
    Process mapping expert (Visio, Lucidchart, Google Draw, draw.io and yEd Graph Editor) with over 20 years of business experience in a broad array of roles: process management, user requirements gathering, systems and database design, and insurance claims analysis, among others. Technical writer and editor with an M.S. in Technical Communication and advanced Word, Excel, and HTML skills. Specializes in policies & procedures and user manuals.
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    Process Flow Diagram
    Process Design
    Process Modeling
    Lucidchart
    Microsoft Word
    Microsoft Visio
    Fillable Form
    Flowchart
    Documentation
    Business Process Management
    Business Process Modeling
    Proofreading
    Technical Writing
    Technical Editing
  • $50 hourly
    CONSULTATION IS FREE! WHO AM I? I am a skilled Data Analyst with a track record of successfully completing over 300 projects across various platforms. Proficient in a wide array of data analysis and visualization tools such as Excel, Google Sheets, Tableau, Power BI, Google Data Studio, Python, SQL, PowerApps, Power Automate, AppSheet, and Google Apps Script. WHAT DO I PROVIDE? In addition to providing ongoing, free, lifetime, support for my services, I offer complimentary consultations prior to project commencement. These consultations aim to establish clear objectives and guide you towards tailored solutions for your business needs. With a comprehensive understanding of organizational structures and key performance indicators, gained through my ongoing pursuit of a Master's Degree in Business Administration, I can effectively cater to diverse departmental requirements. My services encompass the development of visually engaging applications, dashboards, and reports, enriched with actionable insights derived from your data. Following project delivery, I conduct ZOOM sessions to ensure thorough training on product utilization. Furthermore, I am skilled in automation, offering expertise in streamlining repetitive tasks that burden you or your team on a routine basis. I am available for both freelance engagements and full-time positions. If you seek a proficient data analyst capable of deciphering your data and providing strategic insights to enhance business processes, I encourage you to reach out to me today. CONTACT me to schedule your complimentary consultation or to explore how my expertise in data analysis and automation can benefit your business.
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    Google Apps Script
    Microsoft PowerApps
    AppSheet
    Microsoft Power Automate
    Data Science
    Lucidchart
    Statistics
    Data Analysis
    Power Query
    Data Visualization
    SQL
    Looker Studio
    Python
    Tableau
    Microsoft Power BI
  • $50 hourly
    I have over 28 years of experience working within the operational side of the publishing business. Much of my focus has been on process improvements, workflows, content management, Microsoft Office applications and general business management. I’ve managed large departments, large budgets, large projects (software, workflow improvement, consulting) and have personally trained 700+ people in the use of Microsoft Word as a manuscript editing tool. I am an expert in Microsoft Word as well as other Office applications and software. For the past five years I have transitioned into providing my expertise via freelance and consulting services. I am a huge fan of Upwork as it has connected me to some amazing people and clients. Some areas I can help: Word templates, document formatting/cleanup, style application, process improvements, workflow documentation, legal documentation (contracts, design branding, fill-in-the-blank form creation), general documentation, PowerPoint Templates, Microsoft Office problem solving, Acrobat, flowcharts (Lucid Chart) . . . Every project is important to me. I take the time to learn about my clients' needs, challenges, brand, and subject matter. I always bring easy to use solutions to the project and support each client as my own employer. I want to be your go-to employee that is there just when you need them. I am up for new challenges and look forward to assisting you.
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    Management Skills
    Desktop Publishing
    Electronic Publishing
    Microsoft Visio
    Lucidchart
    Process Improvement
    Microsoft Word
    Microsoft Office
    Presentation Design
  • $70 hourly
    I am a professional Five9 and Call Center Management consultant from Canada with over 20 plus years of experience in the IT industry. During this tenure I have held various positions and developed and honed a wide variety of skills. I am Five9 certified and have good knowledge of the call center Industry, PCI compliance, TCPA regulations, reports and process flow charts and diagrams. • Project and team management • Business Analysis • Contact Center technologies and management • IVR technologies • Report and Data Analysis • Various dialer technologies particularly Five9, SER/EIS, Stratasoft, Ameyo, Connect First • Languages and Applications: VFP, PHP, MySQL, MSSQL, VBA, XML, HTML, JavaScript, ASP, Visio, Lucidchart, Microsoft programs, Excel automation, Google docs/sheets etc. • Project Management Software - Matchware Mindview / Mind Maps and Gantt charts • Software Application Management/development (SDLC) using cloud computing and technologies [SaaS] My goal is to offer varied consultant services with utmost dedication and honesty as I have done in the past with proven track record of exceptional customer satisfaction. I have been able to accomplish all my job assignments with quality service, due to my diverse educational background, unique combination of skills, business sensibilities and experience coupled with dedication, focus and attention to detail. Thank you for taking the time to check my profile and I hope I can be of service to your organization.
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    Project Management
    BPO Call Center
    Lucidchart
    Database Management
    Information Technology Operations
    Visual FoxPro
    Microsoft Visio
    Five9
    Call Center Management
    Business Analysis
  • $50 hourly
    Hi! I'm Muhammad Ijaz Saleem from Pakistan, a Professional Project requirement analyst, Project Manager, Scrum Master, and software development consultant for almost five years. I have vast experience in team management, software development documentation, and project execution. I'm a detail oriented, efficient, and works independently. I can work with minimal supervision, with initiative and a fast learner. I help clients with my best capability and produce quality of work. My services as a Business Analyst & Project requirement analyst are • Software Basic Requirements • Software Features • Software Scope & Proposal • Software Development Process • Software Requirements Specifications (SRS) • Software Functional Requirements • Software Use case scenarios • Software Flow Diagram • Software Architecture Diagram • Software ERD Diagram • Software UML Class Diagram • Software Database Model • Software User Stories (Agile Development) • Software Sequence Diagrams My services for business analysis are: • Business idea generation • Flow chart development • Identifying resources • allocating resources • Segregation of functional requirements(FR) and non-functional requirements(NFR). • Clarifying a business idea • Requirement Elicitation • Planning development activities • Validation of requirements • Standardizing process of software development • Requirement Gathering • Researching business problems My services as a Scrum Master/ Product Owner/Project Manager are • Creating self-sustained development team that is cross functional and efficient to create high-value product • Product planning in an empirical environment • Optimizing product Backlog maximizing value • On boarding scrum team on the scope, goals and product domain by holding regular scrum events. • Effective product backlog management • Positive and productive Sprint Retrospective • Project feasibility report • Product quality testing through industry best practices • Project performance evaluation • Helping the Development Team to create high-value products • Smart allocation of resources, including man power and budgeting • Timeline development and follow up with the team • Updating all stakeholders in a timely manner, discussing any issues and roadblocks or bottlenecks faced • Establishing acceptance criteria Tools used: Atlassian JIRA, Atlassian Confluence, Microsoft Project, Microsoft Visio, Microsoft Team Foundation Server, IBM ClearQuest, MS Office, Google Docs, MS Sharepoint, Smartsheet, Adobe XD, Balsamiq Mockups, Monday.com,Trello, Basecamp, Asana, Craft.io, Balsamiq, HotGloo, MS Visio, Lucidchart, Gliffy, MindNode. My goal is to satisfy my clients and make healthy business relations with them. Looking forward to working with you..!!!
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    Blockchain
    Agile Project Management
    Project Management Software
    Technical Writing
    Requirements Specification
    Use Case Diagram
    User Stories
    Software Documentation
    Software Development
    Swim Lane Diagram
    Lucidchart
    Unified Modeling Language
    Requirement Analysis
    Business Analysis
    Business Process Modeling
  • $20 hourly
    🔥 100% Accurate, Timely, and Reliable Service from a Verified Professional 🔥 Are you seeking a seasoned specialist in process mapping, flowcharting, or business planning? With over a decade of expertise in tools like Visio, Lucidchart, Miro, MS Project, and Draw.io, I am here to offer comprehensive support in the following areas: ⭐ Development of flowcharts, process maps, mind maps, and process flows ⭐ Creation of network diagrams ⭐ Design of electrical wiring diagrams ⭐ Development of ERDs (Entity Relationship Diagrams) ⭐ Creation of organizational charts ⭐ Business process diagrams and workflow layouts ⭐ Comprehensive business process documentation ⭐ Timelines and Gantt chart creation With a proven track record of successful projects, I am dedicated to delivering accuracy and precision in every task. Your work will be completed promptly, with meticulous attention to detail. Thank you, and I look forward to the opportunity to work with you.
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    Process Documentation
    Business Process Reengineering
    Process Improvement
    Business Process Modeling
    Business Process Model & Notation
    Customer Support
    Miro
    Flowchart
    Infographic
    Organizational Chart
    Data Visualization
    Process Flow Diagram
    Business Process Management
    Lucidchart
    Microsoft Visio
  • $40 hourly
    I just submitted my 946th SOP! (+19 to finalize this weekend!) I have been helping scaling business owners(ecommerce, health practitioners, digital marketing agencies and online course creators, to name a few niche) document their business processes and systems. The businesses I worked with are usually planning to hire more people and providing them with a guide so that they will produce the same brand quality as the business promises. They use these SOPs to minimize errors, replicate their success and some wants to sell their business systems. I would love to know more about your business and what exactly you need help with. I want to help entrepreneurs actually run their business; not the other way around!
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    Microsoft Visio
    Instruction Manual
    Lucidchart
    Editing & Proofreading
    Social Media Management
    Training & Development
    Target Market Research
    Flowchart
    Process Documentation
    Technical Writing
    Mind Mapping
    Process Flow Diagram
    Curriculum Development
    Procedure Development
    Canva
  • $85 hourly
    Upwork expert-vetted, dynamic and motivated individual with an MBA and Industrial Engineering degree. Dependable and organized team player with the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization.
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    Business Modeling
    Industrial Engineering
    Flowchart
    Business Process Modeling
    Business Process Reengineering
    Lucidchart
    Process Engineering
    Process Improvement
    Microsoft Visio
    Continuous Improvement
    Lean Consulting
    Lean Manufacturing
    Six Sigma
    Financial Analysis
    Business Analysis
  • $10 hourly
    I have a Bachelor's Degree in Industrial Engineering with 9 years of experience in the industry involve with Project / Process Management, Quality Control, Data Analysis & Presentation and other general tasks. I can help you with: - Business Process Management - Process mapping / documentation (Visio, LucidChart) - Creating SOPs (MS Word, Google docs, OneNote) - Data entry / Data Analysis (MS Excel or Google Sheet) - Presentation (PowerPoint, Google Slide, Canva) - Basic CAD (AutoCad and SketchUp) - General admin tasks
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    Administrative Support
    Data Visualization
    Business Process Management
    Lucidchart
    Business Process Reengineering
    Flowchart
    Process Flow Diagram
    Presentations
    Methods Engineering
    Process Improvement
    Data Collection
    Data Entry
    Autodesk AutoCAD
    Microsoft Office
    Art & Design
  • $79 hourly
    Are you looking for a seasoned expert to streamline your operations, scale your business, and drive sustainable growth? With 20+ years of experience in Solution Design, Business Process Engineering, PMO Leadership, and Change Management, I bring both strategic insight and technical expertise to help businesses—from startups to established enterprises—achieve predictable, profitable, and scalable results. What I Bring to the Table: 1. Solution Design & Process Optimization I specialize in designing custom workflows and automation solutions for startups and SMBs. From MVP setups to mature processes, my approach ensures that your operations are efficient, adaptable, and ready to scale as your business grows. 2. Dual Expertise in Microsoft 365 & Google Workspace Whether you’re using Microsoft 365 tools (Power Automate, Power Apps, SharePoint) or Google Workspace (Google Sheets, Data Studio, Apps Script), I maximize productivity by seamlessly integrating and optimizing these platforms to meet your business goals. 3. PMO Setup & Governance For businesses needing structured project management, I create Project Management Offices (PMOs) and governance frameworks that align projects with your strategic objectives. My approach enhances visibility, enabling you to prioritize effectively and track success with real-time metrics. 4. Change Management & Transformation Change can be challenging, but with a structured plan, it becomes an opportunity for growth. I design change management programs that minimize resistance, build team alignment, and facilitate smooth transitions, whether it’s adopting new technology or optimizing workflows. 5. AI-Driven Automation Leveraging Large Language Models (LLMs) and custom AI solutions, I automate complex tasks, streamline operations, and enhance business intelligence. My solutions save time, reduce errors, and empower teams to focus on high-value work. Key Service Areas: - Business Process Optimization: Streamlined workflows and automation with Power Automate, Zapier, Integrately, and Google Apps Script. - PMO & Project Management: End-to-end project governance, PMO setup, and KPI development to drive measurable results. - Change Management: Structured change programs that ensure smooth transitions and high adoption rates. - Data Analysis & Visualization: Building insights through dashboards and KPIs with Power BI and Google Data Studio. What My Clients Say: “…Rahul was able to take my vision and turn it into a tangible and well-organized system….” “…His level of expertise, responsiveness, and work ethic is unrivaled.….” “...He is reliable, responsive and he delivers a high quality work product, which garnered praise across our company, including from our CFO.” “…Excellent, smart and easy to work with…” “…He delivers what he says and is generous in his sharing of knowledge. He is also accommodating and easy to work with…” “…I recommend hiring him for things you don't even know are issues yet….” “...Definitely hire Rahul if you're a new company and not quite sure what you're looking for, he will help/work with you every step of the way…” Tools & Technologies: - Automation & AI: Power Automate, Zapier, Integrately, LLM integrations - Collaboration & Productivity: Microsoft Teams, Slack, Miro, Google Workspace - Project Management: monday.com, ClickUp, Asana, JIRA, Smartsheet - Data & Reporting: Power BI, Google Data Studio, Google Sheets - Microsoft 365 & Google Workspace: Power Apps, SharePoint, Google Drive, Google Apps Script Why Work With Me? I operate best as an independent expert, delivering solutions that are both immediate and future-ready. My clients trust me to anticipate challenges, build scalable systems, and consistently exceed expectations. With a 95%+ Job Success Score and over $400K in earnings, my track record speaks to my commitment to quality and results. If you're ready to optimize your operations, streamline processes, and drive impactful change, let's connect. I look forward to exploring how I can contribute to your success.
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    HR & Business Services
    Organizational Design & Effectiveness
    Management Consulting
    Automated Workflow
    Asana
    Process Optimization
    Lucidchart
    Workday
    Project Management Professional
    Critical Thinking Skills
    ClickUp
    Project Management Office
    Business Analysis
    Digital Project Management
    Data Analysis
  • $12 hourly
    👉 With 7 years of experience as an IT Sourcer/Web Researcher. I excel in sourcing Linkedin profiles, lead generation, building contact and email lists, as well as web research. I've collaborated with Hi-tech/agencies clients in the USA, Canada, South Africa, and Europe. Throughout my career, I've held diverse roles such as backend engineer, frontend engineer, full-stack engineer, mobile engineer, system engineer, product manager, and various positions in marketing, sales, and C-level, etc. With a Bachelor's degree in Computer Systems Networking and Telecommunications, I have a solid foundation in the technical aspects of my role as an IT Sourcer/Researcher. I am passionate about connecting people with opportunities that fit their skills and interests, and enabling companies to grow and succeed with the right talent. My tools: * Premium LinkedIn Recruiter & LinkedIn Sales Navigator. * Email finder tools: Hunter.io, SalesQL, Kendo-Linkedin Email Finder, Nymeria, Lusha, Clearbit, Skrapp, LeadLeaper, etc. * Other tools: Gem.com, Seekout.com, Loxo.co, Jira.
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    Candidate Source List
    LinkedIn Recruiting
    IT Recruiting
    Candidate Evaluation
    Boolean Search
    Warm Leads
    Recruiting
    Candidate Sourcing
    LinkedIn Plugin
    Contact List
    IT Sourcing
    Lead Generation
  • $25 hourly
    I'm an Engineer, a Tech-Enthusiast, and a Freelancer currently working as a Design Engineer in a well-reputed firm. I'm good with Canva, MS Visio, and Infographics. I have over five years of experience as a Visio professional, I provide the following services: I can design or redesign : + Network Diagrams + Flow charts + Uml Diagrams + Use case Diagrams + Workflow Flowchart + Process flow Diagrams + Data Flow Diagram + Decision Tree Diagrams + Entity Relationship Diagrams + Procedure Flow Diagrams + Project Flowchart + Organizational Charts + Layouts
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    Microsoft Project
    Network Design
    Process Flow Diagram
    Flowchart
    Microsoft Visio
    Canva
    Block Flow Diagram
    Presentation Design
    Data Visualization
    Infographic
    Lucidchart
    Informational Infographic
    Microsoft PowerPoint
    Presentations
  • $20 hourly
    I am a freelance consultant and provide services in the areas of academic writing, research papers, dissertation formatting, tutorial, excel report/graphs, drawing work in Visio/Draw.io, preparation of structured documents, formatting and templates in MS Word, creation of PDF and MS Word forms, and other back office services automate Word documents , Excel with VBA, formatting of documents for Create space and Kindle, mail merge etc. My specific expertise is in envisaging, planning, system designing, managing installation, testing, commissioning & operation for VHF, UHF, Microwave LOS point to point & MARR systems, Satellite Earth stations, V-SAT, Fiber Optic Network, Plant communication system, Voice & data networking, SCADA systems for pipeline, security systems including CCTV, PIDS and RADAR etc. to provide optimum solutions, customized training,. 25 Yrs experience in oil & Gas industry for LAN, WAN, SCADA Systems & telecommunication System network with India's Oil & Natural Gas Company Ltd & Gas Authority of India Ltd in their telecommunication division. Presently independent consultant since 1996. Brief work experience is given below: - Telecommunication & SCADA System for Bombay High Offshore Oil field involving satellite earth stations, microwave, UHF & VHF systems & SCADA system. -600 Km long fiber optic link implementation, operation. -Countrywide LAN & WAN design & implementation for Gas Authority of India including packet switched data network. - Internet backbone & Satellite based Internet Gateway system design, preparation of specifications & evaluation for GSPC an ISP. I aspire to provide work to the satisfaction of my clients. I maintain quality and provide work on time.
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    Report Writing
    Fiber Optics
    Microsoft Excel
    Microsoft Visio
    Technical Writing
    Telecommunications Engineering
    Microsoft Word
    Computer Skills
  • $100 hourly
    Hands down the best artist, highly astute, competent, creative, and responsive, this is just some of the feedback from my clients here on Upwork. 🔥 A few recent raises of early-stage startups because of my compelling designs: 🚀 Groww: Raised $142.3 million in 2021 🚀 Carupi: Raised $5.7 million in 2021 🚀 FlockJay: Raised $14.1 million in 2020 🔮 Please take a look at my portfolio on the profile; I bet you'll love it! I'm a graphic designer based in Virginia, with more than sixteen years of professional experience, including over 30,000 design projects completed for over 15,000 satisfied clients to date. I specialize in enhancing marketing and branding efforts through innovative design. Please see my portfolio for details. What I offer: –100% originality –High-quality designs –Affordable prices –Quick turnaround times Versatile in: –Presentation Design / Pitch Decks –Brand Guidelines –UI/UX –Web Design –Social Media Design –Packaging –Print Design –Annual Reports I offer customized, original and high-quality design services at affordable prices. I promise quick turnaround times, great customer service! Let’s create something amazing together! // "Happy with the results, delivered what we needed in time and with the right quality." ★★★★★ — Victor Fernandez (Design Director at Auth0) "Wonderful job by him! Will definitely work with again in the future." ★★★★★ — Michael Bamberger (CEO at Tetra Insights ) "Always great working together. Projects are delivered on time and the quality of work is excellent. Looking forward to future collaborations." ★★★★★ — Bart De Wachter "Excellent work and amazing experience working together. Top notch communication and no issues accommodating every request I had. Strong recommendation for any UI design you need" ★★★★★ — Dean Pappas //
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    Webflow
    Framer
    Corporate Branding
    Wireframing
    Presentations
    User Experience Design
    User Interface Design
    Website
    Visual Presentation Design
    Brand Book Design
    UX & UI
    Graphic Design
    Presentation Design
    Logo Design
    Adobe Illustrator
  • $10 hourly
    Jenny is a full-time freelancer who provides a diverse array of administrative, technical and/or creative business support services. Jenny can support you in the following areas: - Website update and management in Wordpress: updating an existing page, adding and publishing a new page, forms set up, plugins update - Automation of proposal creation using Pandadoc - Automation of appointment scheduling via Calendly - Management and maintenance of Pipedrive CRM - Email and calendar management - Gravity forms to Pipedrive integration setup - Video editing and simple graphic design services - Business listing citation building, clean up and fixing of NAP issues (business Name, Address, Phone) - Bookkeeping in Quickbooks Online and Xero (entering transactions/aligning balances) - Updating Wordpress pages - Blog writing and posting - Customer prospecting via LinkedIn - Transcription Clients consider Jenny as very professional, reliable and trustworthy, and is known to have a very high regard for personal integrity. Jenny used to be an Upwork Rising Talent until she became a full-time VA for a client from 2016 to 2021 (outside Upwork). She is now back to accepting Upwork projects. She devotes her free time to her animal welfare advocacy and does daily feeding and fostering of stray cats and dogs within her area of residence.
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    English
    Lucidchart
    PandaDoc
    Airtable
    Pipedrive
    Adobe Illustrator
    General Transcription
    Graphic Design
    Intuit QuickBooks
    Asana
    Adobe Photoshop
  • $18 hourly
    +10 years, I have developed my technical skill in engineering drawing using Visio and AutoCAD. I draw and custom any Visio and CAD libraries. Further, for more appealing, I use Illustrator and Photoshop. I also work with web-based drawing tools like Lucidchart, Draw io and Google Drawings. I can assist you to design eLearning course with Articulate Storyline or PowerPoint, this includes storyboard and design material. Professional, Quality and Reliable, that's me!
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    Articulate Rise
    Flowchart
    English to Indonesian Translation
    Adobe Illustrator
    Microsoft Visio
    Microsoft Excel
    PDF Conversion
    Articulate Storyline
    Elearning
    Autodesk AutoCAD
    Microsoft PowerPoint
    Presentation Design
  • $45 hourly
    I am a Business Analyst and CRM Consultant with over 15 years of experience in managing projects from their idea till they are handed over to the Developers. I have worked on various web and windows based projects across multiple industries (Telecom, Healthcare). I am highly skilled in converting business needs into technical specifications and document every thought about a system/process in a clear, yet concise manner. Client's Feedback: "Sorabh has been exceptional with the task that was assigned to him. He has a very unique talent of translating something technical in layman terms and makes it an absolute joy to work with him. I will have no hesitation in hiring him for all my future requirements." "Sorabh did a great job in visualizing an operational process for us. He showed a very structured approach and was very pleasant to collaborate with. Despite all timezones (India, Europe, US), that never let to any timing issue." I have successfully implemented zoho CRM for a few clients - Understand their business - Customize the CRM to meet their business needs - Integrate CRM with the other tools they use. I am an expert in business processes documentation- SOPs, flowcharts, Process flows, BPMN, Swim-lanes, BRD, SRS, UML, Use cases, User stories I have an understanding of the BPMN 2.0 notation. Tools I use: For Process flows or data diagrams: VISIO, Lucid Chart, comfortable with any cloud-based tool for Process/data flow diagrams. Wireframes Balsamiq Invision, For Project management & User stories: Microsoft Project, JIRA, Trello, Microsoft AZURE, Asana Mail Chimp, Fresh-desk Documents storage tools: Google Docs, SharePoint, (documents, User permission Management) Confluence (for Reporting) Technical tools: SQL, Managing O365 Communication tools: S.lack, Teams, S.kype
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    Lucidchart
    User Flow
    Software Documentation
    Technical Writing
    Process Improvement
    Microsoft Visio
    Office 365
    Business Analysis
  • $20 hourly
    PLEASE NOTE: If your project is NON-DISCLOSURE, please INFORM WHEN STARTING PROJECT, all documents will be DELETED from my computer after job completed, not sharing as portfolio. Thank you! ________________ TOP SKILLS: - Powerpoint, Google Slide, Word, Excel, MS Visio, Ms Project, - Photoshop, Illustrator, Adobe Indesign, - Arcgis, Google Earth Pro, Google Map, Autocad, Satellite Image - Lucidchart, Mindmesiter, Gliffy, draw.io, Canva, Google Slide, - Adobe Acrobat, Adobe PDF form, PDF editing, - Social Post (Image for social post like facebook, Twitter...) ---------------- PROJECT KEYWORDS - Powerpoint design and formatting, Powerpoint Animation, Google Slide - Figure/ diagram/workflow/ infographic/ mindmap/ organization chart/ network diagram.... - Report Layout/ formatting/ Book designing, Flyer, Brochures, booklet, Book cover - Adobe PDF Form, PDF editing, - Photoshop designing/ Retouching... - Illustrator, Logo design, vector graphic.... - Gliffy.com, Lucidchart.com, Smartdraw, mindmeister.com, draw.io - T-shirt designing - Map designing/ Data (Google earth/ Google map/ Satellite Image...) - Proposal (Preparing/ designing/ formatting proposal) - Researching - Assisting in Hanoi, Vietnam ---------------- WORK EXPERIENCE: - 5 years working as Full-time Freelancer with more than 400 projects and more than 1k hours and listed in Top Rated Freelancer - 6 years working for Japanese Company as Graphic designer ( Creating map, preparing technical proposal, presentation, road detail designing, assisting on Project on Road Sector) - 2 years working as Cartographer at Remote Sensing Center (Government center)- Creating map, map database
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    Microsoft Project
    Microsoft Word
    Adobe Illustrator
    Microsoft Visio
    Flowchart
    Adobe Acrobat
    Lucidchart
    Mind Mapping
    Microsoft PowerPoint
  • $100 hourly
    For over 15 years, I've been the driving force behind successful project delivery, streamlined processes, and increased profitability for businesses across various industries. As a No-code Business Systems & Project Management expert, I specialize in transforming complex challenges into actionable solutions. My deep dive into client workflows and challenges enables me to design tailored systems that eliminate inefficiencies and boost productivity. Highlights : ✅ Increased Efficiency by 65%: Restructured workflows and implemented optimized tools for a marketing agency, saving over 10 hours per week and improving operational efficiency by 65%. ✅ 50% Time-Saving Surge: Designed a custom ClickUp setup with over 168,000 automations for a startup, freeing up 50% of their team's time for high-impact initiatives. ✅ Comprehensive Solutions for Construction Firm: Automated key processes across QuickBooks, Monday.com, and Kayako, enhancing data flow and project management, resulting in smoother operations and significant time savings. Core Competencies: ✅Business Process Analysis & Improvement: Expertise in identifying bottlenecks and optimizing workflows to streamline operations and drive efficiency gains. ✅Workflow Optimization & Automation: Proficient in tools like Make.com (Integromat), Zapier, and various project management platforms. ✅CRM Selection & Implementation: Specializes in configuring and optimizing CRM systems like Pipedrive, Zoho CRM, and Monday.com to enhance customer management and sales processes. ✅Project Management Software Customization: Certified in ClickUp, Asana, and Monday.com, offering custom setups that align with business needs and facilitate seamless project management. ✅Document and Time Management: Experienced in using PandaDoc for document automation and tools like Clockify and HubStaff for efficient time tracking. Certifications & Partnerships: ✅ClickUp Qualified Consultant & Services Partner, Verified ClickUp Power User ✅Asana Certified, Monday.com Certified ✅PandaDoc Partner ✅ITIL Foundation Certificate Impact on Your Business: 🌟Enhanced Team Collaboration and Communication: Improve coordination and information sharing across your team. 🌟Increased Productivity: Automation of repetitive tasks allows your team to focus on high-value activities. 🌟Improved Customer Relationship Management: Streamlined CRM systems enhance customer interactions and satisfaction. 🌟Data-Driven Decision Making: Access clear insights into your operations for better decision-making. 🌟Scalable Solutions: Solutions designed to grow with your business and adapt to evolving needs. Why Choose Me? 🎯Tailored Solutions: Customized project management workspaces and CRM setups designed to meet your business's unique needs. 🎯Efficiency and Growth: Solutions that streamline operations, automate repetitive tasks, and optimize resource allocation, allowing you to focus on growth. 🎯Proven Track Record: Consistent delivery of measurable improvements in efficiency, team collaboration, and customer satisfaction. 🎯Selective Clientele: Dedicated attention and personalized service for each project, ensuring quality and focus. Let's Transform Your Business! Ready to unlock your business's full potential? Let's chat and explore how I can streamline your operations, optimize your CRM and project management systems, and empower your team to achieve new levels of efficiency and growth.
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    HubSpot
    Process Improvement
    Information Technology Operations
    Lucidchart
    Marketing Operations & Workflow
    Business Process Management
    Atlassian Confluence
    Management Consulting
    Automation
    System Automation
    SaaS
    Asana
    Trello
  • $20 hourly
    I have been working for over 7 years as an analyst in various industries. Currently I am working as Senior Market Analyst in a multinational market research company and pursuing master's degree in Digital Marketing & Analytics. On Upwork I offer the following service to help you grow your business: -Digital Market Research. I assist clients in finding potential products or suppliers, analyzing competitors' performance, creating customer segmentation based on trends and website traffics, building sales leads, and conducting online surveys for various market research purposes. -Financial and Business Analysis. I help small businesses and start-ups in financial reporting, all tasks related to Excel/Google Sheets, flowcharts, and SOPs. -Presentations. I provide service in creating the presentation (content and design), mostly for business presentations. I also design marketing materials such as fact sheets, brochures, catalogues, and infographics. Specific Skills: -Market Research and Web Research -Product Research -Legal Research -Business presentation (pitch deck, business plan, training, etc) -Flowcharts and SOP -Design (fact sheet, brochure, presentations, ebook, etc) -Website scraping -Microsoft Excel & Google Sheet (database, data processing, financial report, etc) I would be glad to assist you. Let's share your story!
    vsuc_fltilesrefresh_TrophyIcon Lucid Software Lucidchart
    Social Media Content
    Research Methods
    Lucidchart
    Topic Research
    Business Plan
    Company Research
    Media & Entertainment
    Data Scraping
    Presentation Design
    Data Visualization
    Online Research
    Presentations
  • $20 hourly
    Greetings there, Are you looking for a skilled designer to create workflow diagrams, flowcharts, process charts, network diagrams, organizational charts, infographics, and more? Look no further – you’ve found the perfect match! As an Expert Designer with over 4 years of expertise in Microsoft Visio, I specialize in crafting a variety of diagrams across different fields. Whether it's workflow diagrams, flowcharts, or process designs, I can help bring your ideas to life. Here’s a list of diagrams I can create for you: • Network Diagrams • Flowcharts • UML Diagrams • Use Case Diagrams • Workflow Charts • Process Flow Diagrams • Data Flow Diagrams • Decision Trees • Entity Relationship Diagrams • Procedure Flow Diagrams • Project Flowcharts • Organizational Charts • Layouts I also offer services to modify or recreate your existing Visio diagrams. Feel free to reach out, and let's discuss how I can assist you! Warm Regards, Pallob Sarker
    vsuc_fltilesrefresh_TrophyIcon Lucid Software Lucidchart
    Draw.io
    Technical Documentation
    Business Process Model & Notation
    Project Workflows
    Network Design
    Process Documentation
    Business Process Reengineering
    Process Improvement
    Miro
    Flowchart
    Organizational Chart
    Data Visualization
    Process Flow Diagram
    Lucidchart
    Microsoft Visio
  • $15 hourly
    I am a Microsoft Visio / LucidChart/ Sketchwow/ Draw.io Expert and Process Flow Designer with several years of experience in creating high-quality and professional diagrams, flowcharts, and visualizations. I can help you with all your Visio / LucidChart/ Sketchwow/ Draw.io needs, whether you need to create a simple flowchart or a complex technical diagram. (I will also convert images, pdf, hand drawn into unique Visio / LucidChart/ sketchwow or Draw.io diagrams) My Services Includes Presentation Designs Swimlane Flowcharts Infographics Design Organizational Charts Accountability Charts Process Flow Diagrams Network Architecture (Azure/Splunk/AWS) Entity Relationship Diagram UML Class Diagrams Business Flow Diagrams Floor Plans/ Architectural Layout / Office Plans Cold & Hot Water Systems Layout Electrical Diagrams Cisco Diagrams and much more Why Work with Me? I am committed to delivering top-notch results with a strong emphasis on quality, efficiency, and confidentiality. My adaptability and continuous learning mindset ensure that I can seamlessly integrate into your projects and help drive your success. If you’re in need of a reliable, detail-oriented professional for your graphic design, or process flowchart projects, I’d love to discuss how my skills can benefit your business. Let’s connect and explore how we can work together to achieve your goals! Thank you for considering my profile. Best regards, Ahmed ✨ Let’s turn your vision into reality! ✨
    vsuc_fltilesrefresh_TrophyIcon Lucid Software Lucidchart
    Draw.io
    LaTeX
    Microsoft Excel
    Organizational Chart
    Drafting
    CAD
    Business Process Automation
    Lucidchart
    Microsoft Visio
    Graphic Design
    Flowchart
    Microsoft PowerPoint
    Infographic
    Presentation Design
    Data Visualization
  • $30 hourly
    Overview: Experienced SOP Specialist with a track record of creating interactive SOPs for contracts 100+ clients. Proficient in various SOP tools and applications. Deliver professional and modern SOPs with automation and user-friendly navigation. Operations Expertise: 20 years of combined educational and hands-on experience in various industries: E-Commerce Blockchain & Cryptocurrency Operations and Management Project Management Sales Operations Digital Marketing Business Planning Business Development Product Development Cost Management Warehousing, Logistics, and Supply Chain B2B Account Management Financial Investment Market Research and Advertising Paralegal Services Professional Experience: Successfully oversaw projects and operations in web development, e-commerce, and digital marketing agencies. Administrative and research roles in a blockchain company. Management of a non-profit organization. Held positions in multinational corporations, including Zuellig Pharma and Philip Morris International. Consistently recognized as Manager of the Year on a national level. Developed materials for Business Planning, SOPs, Procurement Processes, Financial Management, and Paralegal Requirements. Holds a Bachelor of Law degree with a Juris Doctor degree. Entrepreneur with a history of successful businesses. Consultant at VIZ Mates Legal and Business Consultancy for seven years. Demonstrates skills and efficiency in delivering top-quality work. Legal Contract Expertise: Proficient in drafting legal contracts. Crafted contracts for hedge fund companies, consultancy firms, crypto companies, and employment agreements. Quick turnaround, with most contracts completed within 2-5 hours, and a maximum of 24 hours for complex contracts.
    vsuc_fltilesrefresh_TrophyIcon Lucid Software Lucidchart
    User Manual
    Business Management
    Process Documentation
    Process Flow Diagram
    Project Management
    Digital Marketing
    Business Development
    Process Infographics
    Business Operations
    Process Development
    Process Improvement
    Product Management
    Procedure Manual
  • $25 hourly
    ⭐⭐⭐⭐⭐"I had the pleasure of working with Vighnesh as a Product Manager, and I am highly satisfied with their performance. He demonstrated a deep understanding of product management principles, effectively translating requirements into actionable plans. His strong communication and collaboration skills facilitated smooth coordination with cross-functional teams. Vighnesh consistently delivered high-quality work, proactively addressing challenges and providing innovative solutions. I highly recommend Vighnesh for their professionalism, expertise, and dedication as a Product Manager. It was a positive experience, and I would gladly collaborate with them again." -Ravi Bhatia, Ollida Technology Greetings, I am a seasoned Business Analyst with 5+ years of experience in the BFSI (Banking, Financial Services, and Insurance) sector. I have hands-on experience collaborating with both distributed and co-located teams comprised of cross-functional members such as Product Managers, Developers, Quality Assurance Engineers, and User Interface/User Experience (UI/UX) Designers. I am fluent in English, which makes me well-suited for international projects. In the past, I have worked with clients and companies from Europe, which has allowed me to develop strong communication and collaboration skills in English. I possess expertise in documenting business processes through various means. ✅ BRD ✅ SRS ✅ flowcharts ✅ Walkthrough documents ✅ UML ✅ Use cases ✅ User stories ✅ process flows ✅ swim-lanes ✅ Standard Operating Procedures (SOPs) Proficient in both Lucidchart and Figma, with expertise in creating visual diagrams and designs using these platforms. Worked through the entire process of the Software Development Life Cycle which includes ✅ Requirement gathering and analysis ✅ System design ✅ Development ✅ Testing ✅ Implementation I possess expertise in manual testing, functional testing, and regression testing, as well as SIT (System Integration Testing) and UAT (User Acceptance Testing)
    vsuc_fltilesrefresh_TrophyIcon Lucid Software Lucidchart
    Microsoft Visio
    Business Process Modeling
    Agile Project Management
    Product Development
    Minimum Viable Product
    User Stories
    Product Management
    Figma
    Wireframe
    Project Management
    Product Design
    Technical Writing
    Lucidchart
    Requirement Analysis
    User Acceptance Testing
  • $28 hourly
    I currently work as a Product Data Analyst for a packaging specification project. I design flowcharts, presentations, collect data,and analyze data. In the past I have worked as a Quality System Analyst, Quality Control Technician, Wastewater Lab Technician, Payroll administrator, and a merchandiser. I have won awards for essays, written technical lab reports, worked in accounts receivable, payable, payroll, and provided general administrative duties including use of Office 365. I work with SharePoint daily. I am detail oriented and want to learn tasks quickly so I can take the workload off of others. I am a multitasker with a strong timeline awareness. I have assisted on projects.. I am looking for remote work as a side job to increase knowledge, skills, employability and for personal enrichment. Please reach out to me if you would like more details on why I am a great candidate for the position you want to fill. Also, if you would like a detailed listing of my work history, I also have a LinkedIn profile.
    vsuc_fltilesrefresh_TrophyIcon Lucid Software Lucidchart
    Quality Management System
    Technical Editing
    Data Analysis
    Documentation
    Test Results & Analysis
    Canva
    Resume Writing
    Microsoft SharePoint
    Data Entry
    Microsoft Visio
    Laboratory Equipment Skills
    Lucidchart
    Quality Control
    Administrative Support
    Microsoft Excel
  • $10 hourly
    I have good skills in using Microsoft Visio and Edrawmax software for Drawing, formatting and editing Swimlanes / cross-functional flowcharts / BPMN / Process Flow diagrams / Flowchart / Network Diagrams / Organizational Charts / Info-graphics. I am well experienced in quality management system establishment, document preparation, implementation, auditing and maintenance. I have taken trainings on quality management system introduction, requirements and auditing based on ISO standards. I have worked for more than 15 Years as quality assurance manager and successfully led the Company's Quality Management System implementation taskforce and was able to earn ISO 9001 Quality Management System Certificate for many companies I am proficient in using Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft Powerpoint and PDF. I also provide: - Amharic Language to English Language and English Language to Amharic Language translation service - Document creation, proofreading, data entering, formatting, editing and redesigning services. I am well experienced in the field & detail-oriented. I provide customer focused quality services with on time delivery and allow Revisions.
    vsuc_fltilesrefresh_TrophyIcon Lucid Software Lucidchart
    Chart Presentation
    Amharic
    Business Process Modeling
    Graphic Design
    Infographic
    Lucidchart
    Project Workflows
    Data Visualization
    Business Process Model & Notation
    Process Flow Diagram
    Business Analysis
    ISO 9001
    Flowchart
    Microsoft Visio
    Data Entry
  • $15 hourly
    Diagrams. Visio. Draw.io Lucidchart. PowertPoint. Professional in the area of ​​IT. Recreation of plans Recreation of diagrams Creation of flow charts and processes. Project Manager. Organization and management of IT projects. Database. HTML, CCS, JavaScript. Software testing. Scrum framework Experience in costumer service. Experience in the Banking area. Banking systems. Experience in personnel management. Proactive, responsible, adaptability
    vsuc_fltilesrefresh_TrophyIcon Lucid Software Lucidchart
    Organizational Chart
    Solution Architecture Consultation
    Activity Diagram
    Microsoft Excel
    Information Architecture
    Data Visualization
    Flowchart
    Microsoft PowerPoint
    Presentations
    IT Project Management
    Diagram
    Draw.io
    Microsoft Project
    Microsoft Visio
    Process Flow Diagram
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