๐ Your Go-To IT Expert for Microsoft 365, Google Workspace, Email Migrations, and DNS Optimization
โ Are email deliverability issues, DNS misconfigurations, or messy cloud migrations slowing your business down?
With 15+ years of global IT experience, I help businesses like yours move, secure, and optimize their digital environments. Whether it's seamless email migrations, SPF/DKIM/DMARC implementation, or Microsoft 365 and Google Workspace support, I deliver solutions that are efficient, secure, and future-ready.
โ Why Clients Hire Me
๐ Consistently Rated 4.9โ + โ Clients love my responsiveness, precision, and support
๐ 70+ Google Workspace โ Microsoft 365 Migrations โ Completed seamlessly with zero data loss
โ๏ธ 60+ IMAP to Microsoft 365 Email Migrations โ Hassle-free and secure transitions
๐ ๏ธ Expert in GoDaddy to M365 Email & DNS Migrations โ From domain setup to inbox delivery
๐ Trusted by Clients Worldwide โ Serving businesses in ๐บ๐ธ ๐ฌ๐ง ๐จ๐ฆ ๐ฆ๐บ ๐ณ๐ฟ ๐ฎ๐ณ ๐ฟ๐ฆ ๐จ๐ด and more
โก Fast Response Times โ You get quick updates, minimal delays, and timely delivery
๐ Security-Focused Approach โ I follow best practices in every setup and migration
๐ค Long-Term Value โ Not just quick fixes, but sustainable IT solutions for your business
๐ง What I Do Best
๐ฆ Microsoft 365 Administration & Support
๐น Exchange Online, SharePoint, Teams, OneDrive setup and management
๐น User provisioning, license management, and security policies
๐น Admin Center configuration and technical support for end-users
๐จ Google Workspace Administration
๐ก Domain setup, DNS (MX, TXT, SPF, DKIM, DMARC) record configuration
๐ก Admin Console troubleshooting for Gmail, Drive, and user accounts
๐ก Cross-platform migrations between Google Workspace and Microsoft 365
๐ก Seamless migration between GoDaddy to Microsoft 365
๐ง Email Migrations & DNS Configuration
๐ Seamless, zero-downtime migrations: Google Workspace, GoDaddy, IMAP, PST, T2T
๐ Full SPF, DKIM, and DMARC implementation
๐ Fix email deliverability issues (SPF, DKIM, DMARC)
๐ Domain transfers and DNS record optimization
๐ฉ Remote IT Support & Helpdesk Services
๐ข Windows OS support (Windows 10/11, Server 2016โ2022)
๐ข Network, printer, patch management & system monitoring
๐ข Remote support using TeamViewer, AnyDesk and other RMM tools
๐ ๏ธ Tools & Platforms I Work With
๐ง Microsoft 365 Admin Center
๐ง Google Admin Console
๐ง Azure AD
๐ง SharePoint Online
๐ง OneDrive and Google Drive
๐ง PowerShell
๐ง TeamViewer, AnyDesk, Quick Assist
๐ง Microsoft Teams , Google Meet, Zoom
Letโs make your IT environment more productive, secure, and future-ready.
๐ฉ Message me today โ I'm ready to support your business success!
Office 365
Microsoft Exchange Server
Microsoft Active Directory
Microsoft SharePoint
ITIL
Microsoft Azure
Microsoft Teams
Microsoft 365 Copilot
Google Workspace Administration
Email Deliverability
Windows 11 Administration
DNS
Remote IT Management
Migration
Email Support
Samuel M.
Nairobi, Kenya
$25/hr
5.0
6 jobs
I'm an IT Support Engineer with 20+ years system administration, customer service & user support experience including 3rd level troubleshooting in Windows environments, Microsoft 365 & cloud-based systems.
I've worked with remote teams, resolved escalations, and provided dependable support for hardware/software/and network problems. I'm proactive, patient and focused on getting issues resolved fast while educating users along the way.
If it's resolving a critical downtime issue, just managing tickets or enhancing end-user satisfaction, I combine technical depth with exceptional communication skills to get the job done.
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Connect with me - I'm available to support your team and systems.
Office 365
Microsoft Azure
Microsoft Active Directory
System Administration
Cloud Computing
Microsoft Endpoint Manager
Cybersecurity Monitoring
Cybersecurity Tool
Incident Management
Vulnerability Assessment
User Identity Management
Team Management
Information Technology Operations
Remote IT Management
Stakeholder Management
Vendor Management
Strategic Planning
ITIL
Budget Management
IT Service Management
Eunice O.
Nairobi, Kenya
$17/hr
4.7
8 jobs
I help small businesses fix Microsoft 365 issues so their teams can get back to work fast.
If email isnโt working, users canโt log in, or Microsoft 365 feels confusing โ I troubleshoot, fix, and explain everything clearly.
Iโve supported real environments with Microsoft 365, Exchange Online, and Entra ID, and I focus on practical solutions.
Microsoft Azure
AWS Development
Microsoft Exchange Online
Microsoft SharePoint
Microsoft Teams
Microsoft Active Directory
Microsoft Intune
Microsoft Power Automate
Automation
Cloud Architecture
Cloud Migration
User Identity Management
IT Infrastructure
Microsoft 365 Copilot
End User Technical Support
Moses W.
Nairobi, Kenya
$40/hr
4.9
6 jobs
Modern Workplace & Security Engineer with a great Upwork track record delivering Microsoft 365 Admin Support contracts - from Commercial EN Bronze to Proactive Trial Nurturing engagements. I help businesses migrate, secure, and automate Microsoft 365 environments with proven results in cloud migrations, Zero Trust security, and Power Platform automation
Office 365
Microsoft Office
Microsoft Azure
Microsoft PowerApps
Microsoft Exchange Online
Microsoft Power Automate
Microsoft Excel
Microsoft Outlook
Microsoft Exchange Server
Microsoft 365 Copilot
IT Support
Microsoft Teams
Microsoft SharePoint
Cloud Migration
Microsoft Certified Information Technology Professional
Kip B.
Nairobi, Kenya
$20/hr
4.9
13 jobs
Microsoft 365 Administrator with 10+ years in Tech Support, helping MSPs and Microsoft Partners keep tenants secure, stable, and billing correctly. I specialize in Microsoft 365 administration, identity management, licensing, and endโuser support โ ensuring smooth operations and satisfied clients.
I bring 10+ years of IT experience and 5+ years focused specifically on Microsoft 365 โ Exchange Online, Entra ID (Azure AD), Teams, licensing, user provisioning, onboarding/offboarding, and CSP/Partner Center operations.
What sets me apart
๐น Built an AIโpowered Microsoft Graph auditing tool to scan M365 tenants for security gaps, compliance risks, and configuration issues โ automation that catches what manual checks miss.
๐น Experienced across ServiceNow, Zendesk, and Syncro for efficient ticket resolution and clear communication.
๐น Skilled in Windows and macOS troubleshooting, hardware/software issues, and full endโuser support.
What clients can expect
โก Fast turnaround โ I respond within 2 hours to every message and job invitation.
๐ง Rootโcause fixes โ I donโt just patch symptoms; I solve the underlying issue and document it clearly.
๐ฃ๏ธ Honest communication โ If somethingโs outside my scope, Iโll tell you directly and guide you toward the right solution.
๐ฏ Focused attention โ I take on a limited number of concurrent contracts so each client gets my full bandwidth.
๐ก Enterprise-ready workspace โ Hardwired fiber internet with 5G cellular failover, plus a quiet, secure setup. Always ready to jump on a bridge call at a moment's notice.
Invite me to your job, and Iโll reply within 2 hours with a concrete plan tailored to your needs.
Office 365
Microsoft Exchange Online
IT Support
Managed Services
Technical Support
Helpdesk
Microsoft Active Directory
Windows 11 Administration
Microsoft Azure
Microsoft Windows PowerShell
System Administration
Ticketing System
IT Service Management
ServiceNow
Zendesk
Cloud Services
Hardware Troubleshooting
n8n
Automation
Peter M.
Nairobi, Kenya
$16/hr
5.0
25 jobs
Iโm a results-driven Microsoft 365 Admin and IT Support Engineer with 10+ years of hands-on experience managing enterprise-level Windows environments and Microsoft 365 ecosystems.
My expertise lies in:
Office 365 Tenant Administration | Exchange Online & mail flow troubleshooting | Microsoft Entra (Azure AD) integration | SharePoint, Teams, OneDrive for Business | Security & compliance governance | User support and system monitoring
Iโve successfully worked with Microsoft and global IT teams to deliver seamless support, improve uptime, and secure business environments. I bring a proactive mindset, technical accuracy, and a reputation for clear, user-friendly communicationโensuring both technical success and end-user satisfaction.
๐ผ Tech Stack & Specialties:
Office 365 (Business & Consumer) | Exchange Online / Mail Flow | Microsoft Entra ID (Azure AD Connect) | SharePoint Online / Teams / OneDrive | Security & Compliance Center | Service Health Monitoring | Tier 1โ3 End-User Support
Office 365
Network Administration
System Administration
Microsoft Teams
Email Support
Network Security
Windows Administration
Customer Support
Network Monitoring
Ethical Hacking
Penetration Testing
Vulnerability Assessment
Social Engineering Assessment
Network Penetration Testing
Web App Penetration Testing
Cybersecurity Monitoring
Service Cloud Administration
Microsoft Azure Administration
Microsoft Exchange Online
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Kinetic Investments
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Summa Linguae
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