Hire the Best Payment Processing Specialists in Arizona

Customer Support Specialist | Email, Chat, Text & Phone Support With over 15 years of experience in customer service, I have supported customers through email, live chat, text messaging, and phone support. My background includes e-commerce, drop shipping, fulfillment, administrative support, research, data entry, account management, and database management. I am passionate about building strong customer relationships, increasing customer engagement, and driving brand loyalty through exceptional service. I take pride in providing a white-glove customer experience and consistently delivering positive results. As a native English speaker, I possess strong verbal and written communication skills. I am detail-oriented, highly organized, a quick learner, and able to work independently while managing multiple priorities. Platforms and Software Experience Zendesk, Salesforce, Hubspot and Gorgias CRM platforms, Keap, Stripe, and Paypal payment processing, Shopify, Amazon Seller Central, eBay and WooCommerce, Shipstation and Ship Bob fulfillment platform, WordPress web contact management system, Google Workspace and Google Docs, Clickup and Trello Project Management, Facebook, YouTube and Instagram social media, GoTo Webinar, Zoom Meeting, Teams and Slack Chat. Professional Experience Independent Contractor, Upwork, Inc., March 2013 – Present Customer Support Specialist | Innerbody Vitamin & Health Products December 2025 – Present Assist customers with product inquiries, order management, account support, and issue resolution. Deliver professional and timely customer service while ensuring a positive customer experience. Virtual Assistant | Heritage Roofing June 2025 – November 2025 Answered phone calls and emails. Entered customer information and lead details. Forwarded qualified leads to the sales team. Maintained records and spreadsheets. Customer Support Specialist | Amazon & eCommerce December 2024 – June 2025 Assisted customers through email, chat, social media, and SMS. Resolved inquiries, processed orders, and ensured customer satisfaction. Virtual Assistant | SHB Movement August 2024 – November 2024 Managed customer support tickets and chatbot automation. Conducted internet research and lead follow-up. Supported client relations, data management, marketing, and sales initiatives. Email Customer Support Specialist | Physician Collaborators August 2023 – May 2025 Monitored and routed patient emails to physicians and medical staff. Maintained confidentiality and handled sensitive information appropriately. eCommerce Customer Support Specialist | inventr December 2022 – August 2023 Supported customers purchasing educational coding and electronics kits. Processed orders, refunds, cancellations, chargebacks, and account updates. Managed fulfillment records and customer databases. Customer Order Entry Specialist | Consolidated Communications March 2022 – Juky 2022 Processed customer orders and payments. Assisted with billing inquiries, cancellations, refunds, and account support. Customer Support Specialist | Hensley Laboratories, Inc. March 2017 – March 2022 Provided support through email, chat, text, and phone. Assisted with billing inquiries, account management, password resets, refunds, chargebacks, and order processing. Followed up with leads, supported sales efforts, and monitored webinars and social media engagement.

Your website should bring you customers, not headaches. I design and build WordPress, Squarespace, Shopify, Webflow, Wix, and GoDaddy websites that look sharp, load fast, and turn visitors into paying clients. I have been building websites for more than 30 years, through every era of the web. That experience shows in the details: clean design, simple navigation, fast load times, and SEO built in from day one instead of bolted on later. I will also tell you honestly what your site needs and what it does not, so you never pay for work that adds no value. What I can do for you: • Business websites and landing pages designed to convert • Ecommerce stores on Shopify, WooCommerce, and Squarespace Commerce • Redesigns that modernize your site without breaking what already works • Platform migrations, including Wix to WordPress and Squarespace to Webflow • Speed, mobile, and SEO optimization so your site ranks and performs • Plugin and app integration, custom features, and ongoing support Platform expertise: • WordPress: custom themes, Elementor, Divi, Gutenberg, WooCommerce • Squarespace: advanced customization, Squarespace Commerce, MemberSpace • Shopify: theme customization, storefront design, app setup • Webflow: CMS builds, animations, SEO focused structure • Wix and GoDaddy: business sites, online stores, SEO configuration How I work: simply and transparently. Everything happens right here in Upwork messages, so you always have a written record of every decision and update. I reply immediately, usually within minutes, and you will always know exactly where your project stands. When we launch, you own everything and you will know how to manage it yourself. I work with ecommerce brands, coaches and creators, real estate professionals, SaaS and tech startups, and local service businesses. Ready to start? Send me a message with what you need and where you are stuck. I will get back to you right away with honest advice and a clear plan for your project. Ramona Cox

With 8 years of experience streamlining and managing essential administrative operations, I bring precision, organization, and reliability to every task. Core Administrative Expertise Document control & organization Calendar scheduling & deadline management Bookkeeping & billing Data entry & records management Customer support & communication Legal Background With 5 years dedicated to Personal Injury Law, I have developed strong skills in: Legal research & case preparation Client intake & correspondence Court filing & e-filing procedures Document retrieval & production I take pride in delivering efficient, detail-oriented, and dependable support. My goal is to help attorneys and firms operate seamlessly so they can focus on achieving results for clients. I’m excited to bring my expertise to your next project

Payments should revolve around people, not the other way around. I’m a payments professional experienced in building merchant solutions for small and medium-sized businesses. Whether you’re trying to take payments in person, online, or over the phone, I can help. • Knows payment gateway connectivity requirements and API/SDK integrations. • Direct representative for your business, and will manage the project from start to finish. • Regular communication is importantly to me, let’s keep in touch.