Hire the Best Project Schedulers
in Nicaragua

I’m a reliable and detail-oriented Virtual Assistant who enjoys helping things stay organized and on schedule. Over the past months, I’ve supported clients with inbox management, calendar scheduling, content publishing, podcast and livestream coordination, and general admin tasks. I don’t just "post content" I make sure everything is reviewed, formatted correctly, and scheduled properly so nothing is missed. I’m comfortable using tools like Google Workspace, Canva, Zoom, and social media platforms, and I adapt quickly to new systems. I follow instructions carefully, communicate clearly, and work independently once I understand the process. I’m bilingual (English and Spanish), which allows me to support different types of clients and audiences. I take my work seriously, I’m organized, and I care about doing things right especially when it comes to deadlines and details. If you’re looking for someone dependable who will support your workflow and help keep things running smoothly, I’d be happy to work with you.

⚡ Are you looking for high quality, dependable, detail-oriented, and affordable estimator, CAD drafter, 3D modeler, project manager, and/or virtual assistant? ⚡ 🏆 Seek no more! 🏆 🔝 TOP RATED 💪 ⭐⭐⭐⭐⭐ "Very professional, accurate, and dependable! Wouldn’t hesitate to recommend him" - Testimonial ⭐⭐⭐⭐⭐ ✅ Nearly 10 years of experience being an excellent, detailed-oriented, and fast CAD 2D drafter, 3D modeler, and renderist using AutoCAD, SketchUp, and Lumion. ✏️📐 ✅ I have over 5 years of estimating experience on the US framing lumber system using Planswift or On-Screen Takeoff; I can deliver a very accurate material list for your project! 💪 ✅ Over a year working as a project manager and virtual assistant on Upwork. 🙌 ✅Also, I have an ideal domain in both metric and imperial measuring systems and technical terminology; Spanish and English proficiency are guaranteed. 👌

👨🏻‍💻Tech-Savvy 🔍Detail-Oriented 🌐Resourceful 🗣️Proactive ⭐⭐⭐⭐⭐ Your expert partner in Workforce Management, Operations, Project Management, Virtual Assistance, and Admin Support is here! With a proven track record and a dedication to excellence, I deliver efficient and exceptional support to help your business thrive. With over eight years of experience, I bring expertise in Workforce Management, Operations, Project Management, Customer Service, and Administrative Assistance to help businesses succeed. My ability to manage multiple priorities, deliver results, and ensure seamless support makes me a valuable asset to any team. I believe in delivering high-quality work on time, every time. I thrive in environments that align with my passion for operational improvement and team collaboration. I'm constantly learning, improving, and adapting to new tools, processes, and environments. My ability to connect with people and approach challenges with empathy ensures smooth collaboration. I enjoy not only contributing but also helping others grow within the projects I work on. If this sounds like the kind of approach you’re looking for, feel free to reach out. I'm always open to new, exciting projects and collaborations! 🚩 I may not be the right fit if: 👉🏼 Mistakes aren’t acknowledged or addressed constructively—accountability and professional coaching matter more than finger-pointing. 👉🏼 Flexibility is expected but not reciprocated. 👉🏼 You expect people to follow procedures, but the procedures are unclear, lacking structure, or have significant gaps. 👉🏼 There’s a culture of micromanagement rather than trust in people’s expertise and autonomy. 👉🏼 Workloads are unrealistic, leading to burnout without concern for balance or well-being. 👉🏼 Leadership lacks accountability and fails to lead by example. 💼 Experience Highlights: 👉🏼 Jobber Backend Expert: Builds, cleans, and maintains your entire Jobber system from scratch, ensuring your data is 100% accurate and your office stays perfectly synced with the field. 👉🏼 Operations Coordinator/Admin Support: Successfully managed remote operations for a US-based cleaning company, demonstrating outstanding project coordination and organizational skills. 👉🏼 Real-Time Workforce Analyst: Delivered real-time reporting, schedule optimization, and KPI tracking using tools like IEX, Zendesk WFM, AgyleTime, and Playvox ensuring seamless workforce operations. 👉🏼 Project Management Expertise: Coordinated cross-functional tasks, tracked deliverables, and ensured deadlines were met efficiently, enhancing team productivity. 👉🏼 Administrative Assistant: Performed data entry, calendar management, and document organization with a keen eye for detail, supporting smooth day-to-day operations. 👉🏼 Bilingual Tech Support Specialist: Provided expert technical assistance in English and Spanish, excelling in hardware, software, and networking support. Key Skills & Expertise Workforce Management & Operations • Real-Time Monitoring & Reporting • Scheduling & Planning • Forecasting • Schedule Adherence & Intraday Management • KPI Tracking & Insights Delivery • WFM Tools: IEX, Zendesk WFM, Verint, and other scheduling software Project Management • Task Coordination & Progress Tracking • Timeline Management & Deliverable Oversight • Process Improvement & Workflow Optimization • Cross-Functional Team Collaboration Admin Assistance • Email & Calendar Management • Data Entry & Record Keeping • Document Management & Online Research • Expertise in G-Suite, Microsoft Office, and Apple Suite Customer Service Excellence • Multichannel Support: Email, Chat, and Phone • Order Processing, Billing, and Technical Support • Multilingual Support: English, Portuguese & Spanish Leadership & Training • Team Coaching & Mentoring • Quality Assurance & Process Documentation • Product Training & Knowledge Sharing Jobber Expertise Running a business is hard. You don't have time to stare at a computer screen trying to figure out software. • I do the heavy lifting: I set up Jobber for you so you can focus on your clients and your team. • I stop the leaks: I make sure no job goes unpaid, no quote is forgotten, and no customer falls through the cracks. • I make you look professional: Your clients will get clean, automatic texts and emails that make your company look like a million-dollar operation. • Smarter Scheduling: I set up your calendar so it's clean and easy to read. No more overlapping jobs or confused workers. • Route Planning: I set up the maps so your trucks take the fastest routes. This saves you gas money and gets your guys to more houses each day. • Job Checklists: I create simple forms in the app so your techs know exactly what to do • Automatic 5-Star Reviews: I set it up so the moment a job is done, Jobber automatically texts the client asking for a Google Additional Expertise 📈 Marketing • Social Customer Support

I collaborate with the HR department to boost operations on a daily basis, supporting payroll activities, recruitment processes, and onboarding new hires, as well as admin tasks. - Organizes and manages schedules for meetings, interviews, and HR-related events; maintains calendars and agendas to support operational efficiency. - Manages the end-to-end recruitment process, including drafting and posting job ads, screening resumes, conducting interviews, and coordinating hiring decisions. - Facilitates new hire orientations and provides ongoing compliance training (e.g., mandated training), ensuring understanding of HR policies and legal requirements for in-office employees. - Serves as a resource for employees and management, providing guidance and clarification on HR policies, procedures, and compliance matters. - Manages the onboarding process for new hires in-office and offshore employees, faciliating all the key infirmation needed for their first day to have a smooth and orginized onboarding. - Manages Payroll for Offshore employees, ensuring that timecards are accurate and ready for processing without delays as well as revewing timecards for in-office employees to make sure they are accurate and in compliance. #Recruitment #TalentAcquisition #QualityControl #CRMandATSManagement #RemoteWork #Onbording #HR

I have over ten years of Virtual Assistant / Customer Service and Support, Email Support, Chat and Phone Support experience. Over the past 3 years, I have been using different software such as MailChimp, 3dcart, Rhino Support, Authorize.net, and Salesforce. Successful at handling Customer Service, Chat and Phone Support, Debt Collector, QA issues in a timely manner. Dedicated to providing exceptional Customer Service through active listening and problem-solving. Worked for Capital One handling their customer service core department for the credit card division. I am fast learner always on time and responsible. Always looking for ways to better my skills and giving 110% in any project I get.

As an experienced lead, I possess the skills needed to ensure successful project completion. I excel in managing schedules and resources to maximize revenue while ensuring financial objectives are met. I have strong communication skills and can easily establish rapport with stakeholders, making me an effective key contact between internal teams and external parties. My experience includes managing recruitment processes, monitoring project progress, and building professional relationships with representatives. I am also adept at managing project resources, collaborating with cross-functional teams, and have a background in inventory control and merchandising. Overall, my experience in client-facing, recruiting, executive search, and project management roles within professional services or related organizations has equipped me to deliver successful outcomes for any project or organization.