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Most of my background is in property management operations, handling the backend side that usually eats up the whole day once volume picks up. Over the years, I’ve worked with PM companies across the US handling maintenance coordination, leasing, collections, evictions, accounting support, tenant and owner communication, vendor coordination, scheduling, and general operations work. Before property management, I spent several years in customer service and leadership roles with companies like T Mobile, Lyft, Verizon, Humana, and Dexcom. A big part of that experience was handling fast paced environments, solving problems quickly, and managing communication between teams and clients. What usually helps most is that I already understand how PM workflows move day to day, so there’s very little hand holding needed once I step in. Whether it’s maintenance, tenant communication, admin work, follow ups, scheduling, or coordination tasks, I’m already used to working inside busy operations and adjusting where needed. If you need someone reliable who already understands the work and can help keep things moving without constant follow ups, happy to talk.

A self-starter, quick learner, growth-getter and detail-oriented person. Versatile skill set with an experience in customer service, property management, real estate investments and appointment setting. In depth experience in maintenance coordinating, vendor management, marketing and leasing.

👋 Hey, I’m Sarah Mae Bello In real estate, speed and precision matter. That’s exactly how I work. For over 5 years, I’ve been helping realtors, investors, and property managers manage their daily operations from listings and leads to transactions and tenant communication. I take pride in being the quiet support behind the scenes, making sure everything runs smoothly. My goal is simple: to lighten your load, bring order to the chaos, and help you focus on what matters most growing your business and serving your clients. 🚀 What I Can Help You With No fluff, just results. ✅ Property Listings and Marketing Management ✅ Property Research, Valuation and CMA ✅ Tenant Communication and Coordination ✅ Airbnb Listing and Reservation Management ✅ Lead Generation and Skip Tracing ✅ Cold Calling and Follow-up Campaigns ✅ CRM Cleanup and Pipeline Nurturing ✅ Email Campaigns (Newsletters, Drips, Sequences) ✅ Client Onboarding and Intake Forms ✅ Data Entry and File Organization ✅ Invoices, Receipts and Expense Tracking ✅ Marketing Materials (Flyers, OMs, Newsletters, etc.) ✅ Social Media Content Planning and Scheduling ✅ Comparable Property Research for Buyers and Sellers ✅ Contract and Document Support ✅ Calendar and Inbox Management ✅ Team Task and Project Tracking 🧰 Tools I Speak Fluently I’m all about efficiency, precision, and clean systems that actually work. 🔹 CRM and Lead Management Building relationships starts with organized data. KVCore, Follow Up Boss, Go High Level, Wise Agent, LionDesk, Chime, Real Geeks, PropertyRadar, Mojo Dialer, REDX, CallTools, REI BlackBook, Zoho CRM 🔹 Property Marketing and Listing Syndication From MLS uploads to eye-catching listings, I make sure your properties shine. MLS, Zillow Premier Agent, Realtor.com, Apartments.com, RentRedi, Buildium, Avail 🔹 Transaction and Document Coordination Paperwork doesn’t have to be painful. I keep deals moving without a hitch. DotLoop, DocuSign, Skyslope, Brokermint, ZipForms, Google Workspace, PandaDoc, HelloSign, TransactionDesk 🔹 Investor Tools and Skip Tracing Accurate data is power, and I deliver it fast. PropStream, BatchLeads, DealMachine, REIRail, PropertyShark, Privy, Foreclosure.com, Lead Sherpa, Flipster 🔹 Short-Term Rental and Airbnb Tools I blend hospitality with systems that keep guests and owners happy. Airbnb, VRBO, Hostaway, Hospitable, Smartbnb, iGMS, PriceLabs, TurnoverBnB, Lodgify 🔹 Marketing, Design and Content Creation Designs that don’t just look good, they get engagement. Canva, CapCut, Adobe Express, Meta Business Suite, Buffer, Later, Hootsuite, Mailchimp, ActiveCampaign, Mailerlite, Klaviyo 🔹 Communication and Automation Set it and forget it. I handle the triggers, flows, and follow-ups. Zapier, Make (Integromat), Voximplant, DialPad, Slack, ClickSend, Calendly, Zoom, WhatsApp Business, Google Voice 🔹 Admin, Finance and Task Management Your back office, streamlined and systemized. Xero, QuickBooks, Google Sheets, Trello, Asana, Monday.com, Notion, ClickUp, Loom 💬 Let’s Make Real Estate Easier Whether you’re a solo agent running from showing to showing, an investor scaling your portfolio, or a property manager juggling tenants and turnovers, I’m here to make sure your business runs smoother, faster, and smarter. 📅 Book a FREE discovery call 📥 Or send me a quick message and tell me what’s stressing you out, and I’ll tell you how I can fix it. No pressure. No over-promising. Just solid systems and real results. 👉 Ready to make your real estate hustle a little less hustle? Let’s talk. I’d love to be your secret weapon behind the success. 🚀

I have worked with 15 different property management for more than 8 years now Great thing is I am familiar with US market and UK market!! Leasing Follow-ups with Prospects Conduct Showings Process Applications Move-in Process Section 8 Maintenance Collections Utilities Onboarding Payables Receivables Vendor Coordination Bidding Expertise: Social Media Marketing (Facebook, Instagram & Youtube) AppFolio expert Buildium Property Matrix Rently Property Meld RentCheck Show mojo Tenant Turner Ring Central Microsoft office (EXCEL) Google workspace or Gsuite (admin console) Marketing 360 Asana MLS ResMan Basecamp Asana Trello Monday.com Grasshopper Slack Mojo Boomtown Firepoint Airbnb Smart BnB VRBO Booking.com Arthur SpareRoom OpenRent Google Ads Hostfully Pricelabs Tenant Tech Doorloop Furnished Finder

Pre-Tenancy Admin / Property Manager Reliable and organized Property Management professional with experience in pre-tenancy administration, tenant communication, leasing support, and property operations. Skilled in coordinating move-ins, handling maintenance requests, scheduling inspections, preparing documents, and assisting tenants and property owners professionally. Strong customer service and communication skills with the ability to manage multiple tasks, resolve issues efficiently, and maintain accurate records. Experienced in working in fast-paced environments while ensuring smooth day-to-day property management operations. Skills Tenant communication Leasing and pre-tenancy support Move-in and move-out coordination Maintenance and work order management Scheduling inspections Administrative support and data entry Vendor coordination Problem-solving and multitasking Property management systems and Google Workspace Personal Strengths Detail-oriented Professional and dependable Organized and efficient Strong follow-up skills Team player with independent work ability

Operations Manager | Airbnb Project Management Expert | STR Revenue Manager | Co-host | 10+ Years in Customer Service/Hospitality As an experienced Operations Manager specializing in Airbnb property management, I bring over 10 years of expertise in customer service, including hands-on experience as an Airbnb Support Agent before becoming a Virtual Property Manager. My deep understanding of the short-term rental industry, combined with a passion for delivering exceptional guest experiences, allows me to efficiently manage property operations and maximize returns for property owners. Key Skills: Property Management: End-to-end management of Airbnb listings, from property setup to guest interactions, ensuring smooth operations and high occupancy rates. Customer Support: Extensive experience providing top-tier customer service, both as an Airbnb Support Agent and in property management roles. Skilled in handling inquiries, resolving disputes, and ensuring guest satisfaction. Revenue Optimization: Expertise in pricing strategies, market analysis, and revenue management to boost profitability. Team Leadership: Proven ability to manage cleaning crews, maintenance teams, and virtual assistants to maintain property standards and streamline operations. Tech-Savvy: Proficient in Airbnb’s platform, property management software (PMS), and customer relationship management (CRM) tools. Compliance & Regulations: Knowledgeable about short-term rental regulations, including local laws and Airbnb policies, ensuring that properties stay compliant. I’m passionate about creating seamless, stress-free experiences for both property owners and guests while increasing property performance through data-driven strategies and operational excellence. Let's connect to discuss how I can help you manage your Airbnb business efficiently and boost your property’s performance and revenue!