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Hi, I'm a Sr. Salesforce Developer with over 8 years of experience in Salesforce development, including Apex, Triggers, LWC and I'm a Certified Salesforce Administrator with extensive experience with Flows, Role Hierarchy, Workflow Rules, Validation Rules, Custom Object and Fields and more. In addition, I have over 15 years of experience in Software Development (Salesforce, NetSuite, HubSpot, Shopify), Web Design (Websites, WordPress), Integrations (APIs, Salesforce, Zoominfo, HubSpot, Shopify, Payment Processing and more) and PHP, Python, Angular, React. My FOCUS is solely on the client's needs. I work hand-in-hand with my clients and walk through every step of the process to deliver exactly what the client needs I do what the client requests and go beyond their expectations; this entails • Clearly understanding the client's business • Clearly understanding the client's need and request • Design exactly what the client's request using Wireframes, Specifications, etc. • Keep client constantly informed of the progress of the project by using tools to monitor the work; Jira, Trello Boards, Slack, etc. Experience: • Software Development o Salesforce; Lightning, Apex, Triggers, Declarative (Flows, Reports, Dashboards), Community Portals and more o NetSuite; SuiteScript, Integrations, Workflows, Reports o Websites; WordPress, Django, Heroku o PHP, Python, JavaScript, Angular, React • Integrations o Salesforce Integrations; Websites, Forms, Zoominfo, HubSpot, Shopify o Payment Processing Integrations ; Stripe, Authorie.net, QuickBooks PayPal and more o Created many custom REST API • Platforms o Salesforce; Sales Cloud, Sales Engagement, CPQ, Salesforce for Nonprofit (NPSP), Pardot, Marketing cloud o NetSuite o AWS EC2 o WordPress o Heroku • Database (SQL Server, MySQL) o SQL Server o MySQL o Mongo • Architecture o Extensive knowledge of Salesforce, NetSuite, websites o Ecommerce/Shopping Carts • Magento • Wordpress/WooCommerce • Shopify Sample Projects • Built a new Salesforce Instance ("Quick Start Implementation"); the requirement called for converting the client's management case website to Salesforce. This project consisted of creating Lightning components to match client's case management system and automatically create Leads based on business rules • Implement API integrations for client's website so Leads are created in Salesforce automatically. In addition, based on fields entered on the website by prospect, Leads assigned to designated sales teams • Ecommerce; worked with most Payment Processing Gateways (Authorize.net, Stripe, PayPal, etc.) • Create Reports and Dashboards for eCommerce and Wealth Management companies for analytical and research. • Integrated Salesforce Computer Telephony Integration (CTI) with client's phone system; in addition integrating phone system with Salesforce, the application also auto populates data based on incoming number and "click-to-call" functionality • Create integration between QuickBooks and Salesforce so users can see the status of pending and paid invoices within Salesforce. • Ecommerce Salesforce Integration: Integrated an Ecommerce solution for a Leading National Warranty Company which the site now provides ability to purchase contracts from the company's website utilizing custom Salesforce REST services The following are steps I take with my clients which has proven time and time again the finished products meets the client's goals: Step 1 - Design: Understand exactly what the client needs. This involves collaborating closely with the client and then provide client written design specifications Step 2 - Implement: Implement exactly what the client requested Step 3 - Test: Thoroughly test all components of the request and we don't finish testing until client approves the work Step 4 - Deliver!

I am a consultant, developer and architect splitting my time between in Norway and the US specializing in Salesforce.com development, administration and integration and was a Salesforce Developer World Championship Finalist. I currently hold 12 Salesforce.com certifications that can be verified via their certification verification tool online. I have also completed my MBA with UCLA Anderson focusing on marketing, finance and IT/operations management. I have over 14 years of salesforce.com development and architecture experience in advanced administration, cross-platform integration, web integration and workflow process design. I have also designed and built integrations between salesforce.com and PHP websites, Mailchimp, Pardot and Marketo utilizing native integration tools as well as custom-development with the Salesforce.com SOAP and REST APIs. Unlike other "IT-only" contractors who do not have an MBA or a business background, I'm well equipped to advise your business or project on process engineering/design and business strategy. During my last 3 years at my previous employer, I used both my technical skills and business knowledge to build a new platform and business division adding 20% to annual revenues. As you can see from my profile, I have tested in either the top 10%-20% for Salesforce.com, PHP and business strategy, marketing and management. Certifications: Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Community Cloud Consultant Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified Administrator Salesforce Certified Data Management Architecture Designer Salesforce Certified Sharing and Visibility Designer Salesforce Certified Integration Architecture Designer Salesforce Certified Development Lifecycle and Deployment Designer Salesforce Certified Application Architect Skills: Salesforce.com Admin, APEX Development, Visualforce, Lightning, Webservice APIs Wordpress MySQL PHP HTML CSS Javascript/jQuery

Salesforce Architect with 15+ years of Salesforce experience and 20+ years in enterprise IT — delivering end-to-end implementations across Sales Cloud, Service Cloud, CPQ, Marketing Cloud, and Experience Cloud for Fortune 500 clients including Google Cloud, PG&E, CVS Health, Wells Fargo, and Credit Suisse. I specialize in three tracks: 🔹 SALESFORCE — Architecture, CPQ (SteelBrick / Revenue Cloud), Lightning (LWC + Aura), Apex, Flows, Administration, Integrations (MuleSoft, SAP, NetSuite), and DevOps (SFDX, Copado, AutoRabit, GitHub). 🔹 AGENTFORCE — Designing and deploying Agentforce agents, Prompt Builder templates, and Flow-invoked AI actions. Recently shipped a dunning-process agent in production (Zywave Billing) and authored reusable templates for case triage, service summaries, and knowledge-base Q&A. 🔹 CLAUDE MCP — Building Model Context Protocol (MCP) servers that connect Anthropic's Claude to Salesforce metadata and data. Turn natural-language prompts into deployable Apex, LWC, Flows, SOQL — with automated code review, governor-limit analysis, and test-class generation. Ideal for teams that want AI-augmented developer velocity without compromising governance. WHY CLIENTS HIRE ME ─────────────────── • I translate ambiguous requirements into production-grade, audit-ready solutions — not just working code. • I combine classic SF architecture (security model, sharing, governor limits) with modern AI — so your Agentforce/Claude rollout doesn't cut corners. • Strong communicator, on-time delivery, agile/scrum fluent. • Certified: Platform Developer I, Admin, Admin II, App Builder, AI Associate, Agentforce AI Associate. Superbadges: Agentforce Service, Prompt Builder Templates. MAJOR CLIENTS ───────────── Google Cloud · PG&E · CVS Health · Pure Storage · Credit Suisse Wells Fargo · GE BrightDrop · Patreon CORE SKILLS ─────────── AI & Agentforce • Agentforce agent design (dunning, case triage, service bots) • Prompt Builder templates & Flow-invoked prompts • Grounding with Data Cloud, human-in-the-loop review gates • Responsible-AI deployment patterns Claude & MCP • MCP server development (Python, TypeScript) • Claude API integration with Salesforce metadata and data • AI-augmented Apex / LWC / Flow generation • Automated SOQL construction, code review, test generation Salesforce Architecture & Development • Lightning Web Components (LWC), Aura, Visualforce • Apex — Classes, Triggers, Batch, Queueable, Schedulable • SOQL / SOSL optimization, governor-limit-safe bulk patterns • Custom, Standard, and External Object data modeling • Experience Cloud (Partner & Customer portals) CPQ & Quote-to-Cash • Salesforce / SteelBrick CPQ — Price Rules, Product Rules, Advanced Approvals, Amendments, Renewals, Order Management • Salesforce Billing + Adyen, Authorize.Net (multi-currency) • DocuSign CLM, Conga, Zilliant pricing integration Integration • MuleSoft, Boomi, SAP OData connector, Oracle NetSuite • REST / SOAP, Named Credentials, OAuth 2.0, JWT • Snowflake Zero Copy, batch & streaming pipelines Administration & Security • Flows, Process Builder, Workflow Rules, Approval Processes • Role hierarchy, Profiles, Permission Sets, Sharing & Restriction Rules • SSO (SAML — SP & IdP), Shield, Platform Encryption DevOps & CI/CD • SFDX, GitHub, Copado, AutoRabit, Jenkins • Static code analysis, secure-code review, DevSecOps standards Let's talk about your project — I'll bring senior architecture, hands-on delivery, and the AI edge your competitors don't have.

🚀 Salesforce Administrator, Developer & Consultant specializing in Salesforce implementation, automation, optimization, data migration, integrations, and ongoing support. Need someone who can jump into your Salesforce org, understand how your business works, and actually get things done? That’s where I can help. I’m a Salesforce Administrator, Developer, Consultant, and Implementation Specialist with 8+ years of experience in technology and hands-on Salesforce experience supporting users, improving existing orgs, building automation, managing data, and implementing Salesforce solutions. I’ve worked on everything from day-to-day Salesforce administration and user support to new implementations, process automation, data migration, integrations, reporting, troubleshooting, UAT, and ongoing system improvements. 💡 MY APPROACH I don’t believe in making Salesforce more complicated than it needs to be. I start by understanding the business problem, the current process, and what your users actually need. From there, I build a practical Salesforce solution that works for the business and is easy to maintain. Whether you already know exactly what needs to be built or need help figuring out the best approach, I can jump in and help. 🛠️ SALESFORCE ADMINISTRATION ✅ User, profile, permission set, role & access management ✅ Security and sharing ✅ Objects, fields, relationships, record types & page layouts ✅ Validation rules and formulas ✅ Sales Cloud & Service Cloud configuration ✅ Reports and dashboards ✅ Data cleanup and deduplication ✅ Troubleshooting and ongoing Salesforce support ✅ User training and documentation ⚙️ SALESFORCE IMPLEMENTATION & CONSULTING ✅ Salesforce implementation and configuration ✅ Implementation Specialist support ✅ Requirements gathering and business process discovery ✅ Translating business requirements into Salesforce solutions ✅ Solution design and process optimization ✅ UAT, testing and troubleshooting ✅ Deployment and release support ✅ User training and adoption ✅ Existing org assessment and optimization ⚡ AUTOMATION & DEVELOPMENT ✅ Salesforce Flow / Flow Builder ✅ Record-Triggered, Screen & Scheduled Flows ✅ Business process automation ✅ Approval processes and notifications ✅ Process Builder to Flow modernization ✅ Apex development and troubleshooting ✅ Lightning Web Components (LWC) support ✅ SOQL and Salesforce data queries ✅ Custom functionality and business logic 📊 DATA & MIGRATION ✅ Salesforce data migration ✅ Data Loader / Import Wizard / Salesforce Inspector ✅ Data mapping, transformation and cleanup ✅ Data integrity and deduplication ✅ Bulk data imports and updates ✅ Legacy data migration ✅ Ongoing data quality improvements 🔗 INTEGRATIONS ✅ REST API and third-party integrations ✅ Integration troubleshooting ✅ Connected applications and external systems ✅ Email, calendar, marketing and document integrations ✅ Integration requirements and solution design 📈 REPORTING & ANALYTICS ✅ Salesforce reports and dashboards ✅ Custom report types ✅ Sales and service reporting ✅ KPI and operational reporting ✅ Data visibility and reporting improvements ✅ Executive dashboards ⭐ WHY CLIENTS WORK WITH ME ✅ 100% Job Success Score on Upwork ✅ Salesforce Certified Administrator ✅ Salesforce Certified Platform App Builder ✅ Salesforce Certified Associate ✅ Hands-on, business-focused approach ✅ Strong communication with technical and non-technical teams ✅ Practical solutions without unnecessary complexity If you’re looking for a hands-on Salesforce Administrator, Developer, Consultant, or Implementation Specialist, send me a message. Tell me what you’re trying to accomplish, what’s currently not working, or what you’re looking to implement - and I can take it from there. 🚀