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I am a thorough, detailed, engaged, thoughtful, and conscientious researcher, writer, and editor. I have a PhD in Clinical Psychology from UCLA and a BA from UC Berkeley and 25+ years of experience in research/evaluation, project management, and writing/editing within non-profit, for-profit, and academic environments. Rigorous and Responsible Researcher I will carry out all of your research needs with accuracy, efficiency, and elegance: web research, study design, survey development, data collection, qual and quant analyses, etc. I hold a PhD in Clinical Psychology from UCLA and a BA from UC Berkeley and 20+ years of experience in research design, management, and implementation within non-profit, for-profit, and academic environments (including Director of Research and Evaluation for a large healthcare company and Associate VP of a Market Research company). Professional Writer and Editor I have a strong background writing and editing a wide variety of copy, including academic publications, research reports, grant proposals, business plans, marketing materials, websites, blogs, articles, white papers, professional communications, and presentations. I particularly excel at taking large amounts of information and streamlining into sleek synopses that highlight key points and important takeaways. I pay close attention to the needs and voices of all of my clients and am able to create strong, clear, and persuasive written content, regardless of the topic. ***** I’ve worked in many types of environments including academic, healthcare, non profits, market research, public health, government, software, small biz/start up, and large corporate (as well as food service, dry cleaning, pharmacy, delivery person, personal assistant, etc). I’ve consulted for a bunch of academic institutions and for-profit and non-profit organizations, including the National Park Service, the National Park Foundation, UC Berkeley, Stanford University and Hospital, UCSF, UCLA, the Neuropsychiatric Institute at UCLA, and the Pediatric Pain Program at the UCLA Hospital. I love big ideas and providing the structure around them to ensure their realization. I’m also a big fan of using the amazing technologies and networks that we have to connect ourselves and help support each other in enriching (and fun!) ways. QUALIFICATIONS • Strong knowledge of research methodologies and QA processes as well as ability to design, manage, and evaluate studies • Excellent writing, editing, copywriting, and presenting abilities (co-author of 14 publications and 17 conference presentations; strong background in editing proposals, business plans, reports, manuscripts, books) • Extensive experience in client development, project/data management, statistical analysis, and assessment/evaluation • Exceptional ability to problem-solve, multi-task, and achieve goals in fast-paced, high pressure situations • High level of organization, attention to detail, and accuracy • Outstanding communication/interpersonal skills and ability to collaborate effectively with all organizational levels • Thoughtful focus on customer service and responsiveness

I'm a data analyst and market research consultant with deep expertise in survey design, statistical analysis, and data visualization. I love digging into data and uncovering the stories beneath it--whether that means programming a complex survey, building a regression model, or turning messy datasets into clear, actionable insights. My market research work spans end-to-end study design and execution, including concept testing, conjoint analysis, and pricing studies (Gabor-Granger, Van Westendorp). I have specific industry experience in health care, pharma/biotech, SaaS, and Consumer Packaged Goods (CPG). On the survey programming side, I'm a Qualtrics expert, and highly proficient in Alchemer, SurveyMonkey, TypeForm, and other platforms (including advanced branching and skip logic, quotas, translated surveys, embedded data, custom JavaScript/HTML, API integration, and panel provider integration). For data analysis, I was trained as an academic biostatistician (M.P.H., Tufts University) and bring rigorous statistical chops to every project (regression analysis, segmentation, cluster analysis, and more). I principally use Stata, SPSS, and Excel. I visualize findings in Tableau and Power BI, and deliver polished reports in PowerPoint or Word. My background includes roles at UC San Diego (data analyst and research associate) and Harvard Medical School (health economics data analyst), giving me a strong foundation in both research methodology and real-world data challenges. Here's a snapshot of what I can help with: • Survey programming — Qualtrics, Alchemer, SurveyMonkey, and more, with advanced logic, quotas, and custom scripting • Market research — concept testing, pricing studies, conjoint analysis, segmentation • Statistical analysis — regression, clustering, mixed methods, and robust modeling • Data visualization — Tableau, Power BI, and presentation-ready reporting • Data management — cleaning, merging, and wrangling complex datasets I'm a responsive, collaborative freelancer who's genuinely passionate about data. Whatever your project, from small surveys to a full research study, feel free to send me a message or schedule a call to discuss your needs. I look forward to working with you! Donald Clermont

I help teams turn ambiguous problems into clear plans and confident decisions. With 10+ years across consumer, enterprise, and healthcare, including work with MAANG and Fortune 500 companies, I work at the intersection of research and program management, designing the study and running the operation that delivers it on time and on budget. My background is a little unusual, and that's the value: a foundation in clinical social work and public administration means I approach projects holistically, with real fluency in people, policy, and systems. I've led research across qual, quant, and mixed methods, and I've managed complex programs end to end, scoping, stakeholder alignment, timelines, and delivery. As a former Program Director, I directed a portfolio exceeding $10M and built scalable frameworks across multiple settings, taking underperforming metrics to top-tier outcomes. I've partnered with MAANG-scale product teams and Fortune 500 organizations, holding delivery to a high standard while keeping teams motivated and on track. Whether you need a researcher to uncover what your users actually need, or a project manager to herd the moving pieces and ship it, I can bridge people, policy, and technology to move your work forward. Let's talk.

Hi, I'm Mary! I can help you save time, cut through chaos, and turn complex projects into repeatable steps that actually get work done. With 12+ years in enablement, I've helped teams stay productive and aligned by managing programs, systems, and processes that keep everything flowing smoothly—so you can focus on the work that really matters. What I can help with: • Manage calendars and schedules • Track projects and keep deadlines on target • Organize files, content, and knowledge resources • Coordinate across systems and teams • Support onboarding, training, and program logistics • Streamline communications and processes • Build simple dashboards to monitor progress Whether you’re just starting out or growing fast, I make it easier for you and your team to work smarter, stay on top of priorities, and actually enjoy getting things done—without the overwhelm. ------------------------------------------------------ Tools I use: • Project & Workflow: Asana, Microsoft 365 (incl. Teams, Excel, Outlook), Zoom, Notion, Confluence, SharePoint, SurveyMonkey • Content & Learning Systems: Seismic (including Learn), Lessonly **Comfortable quickly adapting to new tools and systems to meet business needs.**

Work Summary Combined technical writing, editing, training, and publications design experience with educational, insurance, marketing, and computer industry related products. Produced diverse materials for a variety of clients and operations, addressing the needs of specific functions and/or general audience as appropriate. Developed client deliverables ranging from simple assessments to in-depth system analysis, college and career search guides, insurance coverage templates, product collateral pieces and presentations, news releases, user manuals, system administration guides, installation and quick reference guides, white papers, online support and training systems for desktop, Web, and SaaS applications, and a variety of Web-based materials. Simplified complex information into understandable modules for a wide range of people. Based on product, system, distribution, delivery, and personnel demands, engineered instructional and support materials that provided intuitive and effective reference and training assistance. Worked extensively with simultaneous customized deliverables while maintaining distribution timeframes. Trained in instructional material development and delivery, communications, negotiation, management principles, interface design and usability, automated testing philosophies, relational database concepts, and media production. Recent experience has involved researching and creating content in response to certification and compliance programs. Additional tasks have included collaboration with sales and marketing personnel to develop coordinated social media posting campaign. Previous experience as Marketing Specialist, Business Analyst, and Contract Analyst. Freelance contributor to industry publications. Interned for Connecticut Distance Learning Consortium, an online learning service provider for state colleges and universities. Currently a columnist for an IT project management website. Technical Summary Publication and Training Software/Tools: FrameMaker, PageMaker, InDesign, Acrobat, Premiere, Dreamweaver, Captivate, Flare, RoboHelp, FrontPage, ForeHelp, Lectora, Blackboard, DemoShield, DemoQuick, Thomson Reuters LMS, SurveyMonkey, Microsoft Forms, Moodle, WordPress. Image/Video/Sound Tools: Visio, Photoshop, Illustrator, CaptureEze, SnagIt, Camtasia, Image Composer, GIF Animator, GIF Construction Set, Icon Editor, Audition, Awave, Wave Studio, Fast Movie Processor, Full Motion Video/FMV, MPEG Maker, Media Raider, Ulead VideoStudio. Development Software/Tools: InstallShield, MicroFocus COBOL, AutoTester, GitHub. Applications/Collaboration Tools: Microsoft Office 365 Suite (including Project, Teams, Power Automate, Skype, SharePoint), Visual SourceSafe, PKZIP/WinZip, QMF, EasyTrieve, SpecBuilder, Salesforce, Targetprocess, Jira/Confluence, Slack, Google Analytics, Figma, Bold Reports, ChatGPT, generative AI, querying/scripting tools.

I have 3 years of experience with market research, consumer insights, vendor management and project coordination. I have skills in moderating in person and virtual focus groups, conducting in-depth customer and expert interviews, as well as survey development and anyalysis using SurveyMonkey. In addition to my research skills, my previous roles include project management, wedding and event design, and administrative support. I am very organized and detail oriented, and ensure all my work is thorough and accurate. I am excited to start my journey doing more freelance work. I am currently working full time but hoping to transition to more freelance work in the future. I look forward to the opportunity to help you!