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in the United Arab Emirates

Hi, I'm Amira, A CS expert and Talent Acquisition Specialist with hands-on experience in both client support and full-cycle hiring. I’ve managed - sourcing pipelines, - screened and interviewed candidates, and - helped businesses find the right hires faster. On the support side, - I handle phone, email, and - chat communication with speed and care making sure every client or candidate gets a smooth experience. I’ve worked with tools like - LinkedIn Sales Navigator, - Indeed, - Zoho Recruit (ATS), and - Zendesk to manage sourcing, communication, and support efficiently. Let’s connect if you’re looking for someone who can handle recruitment and/or support with confidence.

🏆 I BELONG TO THE 1% OF THE 1% ON UPWORK | ✅ EXPERT-VETTED | ⭐ TOP RATED PLUS |🇺🇸 MARKET SPECIALIST | GOOGLE PREMIER PARTNER Ranked #1 in the UK & UAE | 🌍 Top 5 PPC Consultant Globally | 🇺🇸 Market Specialist | 🤖AI Consultant If you’re looking for a cheap freelancer, light experimentation, or “someone to try a few ads,” this profile is not for you. I work at the highest tier of performance marketing, managing $3M+ per month, having optimized 500+ accounts, and overseeing $500M+ in lifetime spend across Google, Meta, and Microsoft Ads. You get me directly, your PPC strategist, performance architect, and growth operator. Behind me, you get a full AI, automation, and engineering department that builds the systems required for scale. I am not an agency. I am the expert agencies call when they fail. 🔥 1. PERFORMANCE MARKETING, HANDLED DIRECTLY BY ME What I personally deliver 🎯 Google Ads, Meta Ads, Microsoft Ads strategy & management 🔍 Deep-dive audits, restructures & performance rebuilds 🧠 SKAG/SKSA precision, segmentation, revenue-led frameworks 🎛️ GA4, GTM, server-side tracking & analytics architecture 🔄 CRM → Ads pipelines, offline conversions & enhanced conversions 🛒 eCommerce tracking for Shopify, WooCommerce, Magento 📦 Google Merchant Center + feed optimization 📊 Data Studio revenue dashboards 💡 CRO guidance that directly improves conversion rate You get senior hands-on expertise, not juniors, not middlemen. 🤖 2. AI AGENTS, AUTOMATIONS & ENGINEERING To support advanced paid media performance, I build your full operational backbone: automation, AI agents, CRM systems, workflows, and integrations. ⚙️ Automation & AI 🔄 Advanced automations via n8n, Make, Zapier 📡 AI agents, chatbots, voicebots & qualification bots 📬 CRM automation in GoHighLevel, HubSpot, Pipedrive 📈 Lead scoring, enrichment, nurturing sequences 🧩 GPT-based tools: document parsing, RAG, assistants, custom workflows 🔌 API bridges & data pipelines across your entire ecosystem 🛠️ Full-Stack Engineering Unit 🚀 3. OUR END-TO-END GROWTH SYSTEM You also gain access to a private Marketing-as-a-Service and Automation Framework that unifies: 📣 Paid media 🎛️ Tracking & attribution 🤖 AI agents 🔄 Automation 🗂️ CRM 📈 Reporting 🔁 Customer lifecycle workflows Powered by: 🧩 GoHighLevel as the operating core 🔄 n8n / Make as the automation engine 🤖 AI agents for follow-ups, lead handling & appointment booking 🏗️ Engineering-level integrations for your entire stack It becomes your company’s operational nervous system. You get strategy from me, infrastructure from my team. ✅ 4. WHO I WORK WITH I onboard only companies that: 💰 Spend $10,000+/month on ads 🚀 Want accelerated, aggressive scaling 🧩 Need advanced tracking, automation & AI systems 🤝 Value long-term collaboration 🧠 Understand that senior expertise is non-negotiable I do not work with: ❌ Low-budget tests ❌ Businesses without resources to execute ❌ Default Upwork invites without a real introduction If you want my involvement, you must justify the fit. 💼 5. WHAT YOU GET ✅ Direct senior strategy & hands-on management ✅ Accurate tracking, attribution & server-side deployment ✅ A full AI/Automation/Engineering team building your systems ✅ Faster support & beta access as a Google Premier Partner ✅ Weekly reporting, clear communication, no excuses ✅ Systems built to scale, not patchwork ✅ A partner who delivers results, not stories I only take on clients where I know I can create dramatic performance uplift. 📞 6. NEXT STEPS If you need senior PPC expertise backed by a technical team capable of building your full automation, AI, and operational infrastructure: Click Invite to Job Send a short message including: 💵 Monthly ad spend 🏢 Industry 🚧 Current bottlenecks 🎯 What you want to accomplish If it’s the right fit, I’ll perform a full audit of your ads, tracking systems, automation stack, and AI opportunities. I don’t chase clients. I partner with businesses ready for transformation. If that’s you, let’s talk.

Most people define themselves by job titles. I don’t — because I’ve worked across sales, customer support, and small team leadership, and the real work was always the same: keep people moving forward without things breaking in between. I’ve worked in sales environments where I wasn’t just passing messages — I was handling conversations end-to-end. Understanding the customer, dealing with hesitation, following up properly, and closing without sounding pushy. A lot of that came down to timing, tone, and knowing how to keep things simple. On the operations side, I’ve worked with e-commerce workflows on Shopify where the job was the opposite: slow things down, fix errors, clean up communication, and make sure customers don’t feel ignored when something goes wrong — tracking issues, refunds, delivery delays, and order confusion. I’m currently rebuilding my Upwork profile and looking for long-term roles where I can take real ownership of customer communication, sales support, and operations — not just tasks, but outcomes. Let’s connect and make your business operations run like clockwork while keeping your customers happy and engaged.

TOP-RATED PLUS Freelancer offering services as an Online Business & Operations Manager, Seasoned Project Manager, and AI-Powered Growth Solutions Provider I am your trusted virtual resource with experience working in collaborative partnerships. I help businesses, start-ups, and entrepreneurs who require competent support (A Right Hand), so they can focus on their genius zone, knowing that their business is running smoothly in the background. Let's connect today to discuss how I can help with your business. My skills that can potentially benefit you: Business Operations Management * Operations management and business process improvement * Standard Operating Procedures (SOPs) and process documentation * Quality assurance and quality control frameworks * Business analysis and performance optimization Project Management & Coordination * Project management using Agile methodology and Scrum * Project coordination and cross-functional team management * Timeline management and milestone tracking * Risk management and project planning Operations Management Frameworks * Lean operations and continuous improvement (Kaizen) * Total Quality Management (TQM) and ISO standards implementation * Business Process Reengineering (BPR) and process optimization * Supply chain management and inventory optimization * Performance management systems using the Balanced Scorecard Team Leadership & Communication * Remote team management and virtual team leadership * Stakeholder management and client communication * Team building and performance management *Negotiation and conflict resolution AI & Technology Integration * AI automation using ChatGPT, Claude AI, and Zapier * CRM management (Salesforce, HubSpot, Pipedrive) * LMS administration (Moodle, Canvas, Blackboard) * Social media management and content creation Resource & Financial Management * Resource planning and budget management * Vendor management and supplier negotiation * Cost optimization and expense tracking * Financial reporting and KPI tracking Software Expertise: * Project Management Tools: Asana, Monday.com, ClickUp, Trello, Jira, Microsoft Project * Communication: Slack, Microsoft Teams, Zoom, Discord, Skype * Business Tools: Google Workspace, Microsoft Office 365, Notion, Airtable * Design: Canva, Adobe Creative Suite, Figma * E-commerce: Shopify, WooCommerce, Amazon FBA Industries I Serve: * SaaS companies and software development * E-commerce and online retail * Digital marketing agencies and consulting firms * Education technology and online course creators * Startups and small business management I believe it is easier for both of us to have an open conversation to really see what your business requires. Trust me, you do not need to juggle everything on your own.

With over 7 years of hands-on experience, I partner with startups, SaaS companies, and global businesses to scale teams and delight customers. My dual specialty blends world-class recruitment and exceptional customer service, ensuring sustainable growth and client satisfaction. Key Services: Recruitment & Talent Acquisition: ⭐ Full-cycle recruitment (tech, non-tech, executive search) ⭐ Talent mapping & market research for smart scaling ⭐ ATS & CRM management (LinkedIn, HubSpot, Greenhouse) ⭐ Streamlined onboarding & process optimization Customer Support & Virtual Assistance: ⭐ Multi-channel support (Zendesk, Shopify, Freshdesk, Email, Chat) ⭐ Complaint resolution, escalation handling, and high CSAT scores ⭐ Calendar, inbox, and workflow management for executives ⭐ E-commerce order support, CRM data entry, and process automation Why Clients Recommend Me: - Built and scaled teams from 6 to 45+ (Oliv AI) and delivered 400+ hires for DEVSINC - Managed 95%+ customer satisfaction ratings across support programs - Fast communicator, highly reliable, and committed to confidentiality Certifications: Zendesk Support Admin | ClickUp AI | Google Analytics Recruitment, Talent Acquisition, Executive Assistant, Customer Service, Zendesk, Shopify, SaaS, ATS, CRM, Virtual Assistance, Tech Hiring, Onboarding

The SEO landscape today is evolving faster than ever. AI, Generative Search, and changing user behaviours are rewriting the playbook — and I thrive on helping brands not just keep up, but lead. Back in 2008, I started my online journey as a writer and SEO freelancer. I loved the idea of building something from nothing — of helping brands connect with audiences through content, strategy, and visibility. Fast forward 15+ years, and that passion has only grown deeper — but the tools and the scale have transformed. Today, I work as an Enterprise SEO Consultant & Strategist, helping brands in the UAE, Australia, UK and beyond drive organic growth, revenue, and brand visibility through: ✅ AI SEO — Building scalable, intelligent SEO frameworks that leverage AI and automation ✅ Generative Search Optimization (GEO) — Preparing brands for the future of AI-driven search ✅ Conventional SEO — Deep technical SEO, content strategy, link building, and UX-driven SEO ✅ Analytics & Measurement — Full-funnel tracking, advanced GTM, GA4 setups, dashboards ✅ SEO Sprints — High-impact, time-boxed engagements designed to deliver measurable results I’ve been fortunate to work with global brands and ambitious companies such as: Schneider Electric (200+ partner sites SEO framework), Caterpillar UAE, MMI, Fox’s & Burton’s Biscuits UK, Secomak UK, Realmark Australia, Pizza Di Rocco, Sugarmoo, NOA Dental, and many others. Across every project, my goal remains simple: Plan smart. Execute fast. Measure everything. Scale intelligently. I am not here to just deliver a report or audit — I consult, implement, and help in-house teams and partners scale SEO in the real world. If you’re an enterprise brand, a multi-site company, a fast-scaling startup, or an agency looking for an SEO partner who can deliver strategy and execution — let’s talk.